5 apm and capacity planning imperatives for a virtualized world

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Five APM and Capacity Planning Imperatives for a Virtualized World Your hosts: Rich Fronheiser Frank Days Metron-Athene Correlsense October 17, 2012

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The proliferation of virtualized applications has greatly increased the complexity of capacity planning and performance management. Monitoring and forecasting CPU utilization is no longer enough. IT operations and capacity planners now must understand and optimize their applications and infrastructure from the end user to the data center. Join Correlsense and Metron-Athene for an online seminar which will explore key performance management and capacity planning strategies for a virtualized world. We will discuss: What you need to know about capacity management when operating in both physical and virtual environments How performance monitoring in virtual environments relates to your capacity management goals What is unique about capacity and performance management for virtualized applications

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Page 1: 5 APM and Capacity Planning Imperatives for a Virtualized World

Five APM and Capacity Planning Imperatives for a Virtualized World

Your hosts:

Rich Fronheiser Frank Days

Metron-Athene Correlsense

October 17, 2012

Page 2: 5 APM and Capacity Planning Imperatives for a Virtualized World

Agenda1. Challenges of Virtualiztion2. The Five Imperatives3. Summary/Q&A

Page 3: 5 APM and Capacity Planning Imperatives for a Virtualized World

Housekeeping

• Presentation will last 30 minutes• Submit questions via the chat window• Slides will be made available tomorrow

Page 4: 5 APM and Capacity Planning Imperatives for a Virtualized World

CHALLENGES OF VIRTUALIZATION

Page 5: 5 APM and Capacity Planning Imperatives for a Virtualized World

Managing Entire Environment

Planning ahead to meet biz requirements and SLAs while managing:

Business Constant Change, M&A

Service Complex, Multi-Tiered Architectures, SOA

Component Heterogeneous, Dynamic (Virtual, Cloud)

Page 6: 5 APM and Capacity Planning Imperatives for a Virtualized World

Moving from Physical to Virtual

• Virtual infrastructure is shared• Can be over-subscribed• Control in the hands of resources manager• App performance before and after migration is

critical

Page 7: 5 APM and Capacity Planning Imperatives for a Virtualized World

Maintaining SLAs

• SLAs are still in place even if you virtualize• Load testing might not provide enough info• How do you monitor desktop response time?• How do you know your end to end performance?

Page 8: 5 APM and Capacity Planning Imperatives for a Virtualized World

SRM Tools

Array Mgmt. SWSAN

Mgmt. SWServer

Mgmt. SWApplication

Performance SW

DatabaseServer

Storage Target

Lack end-to-end performance management and capacity planning functions

“CPU and Memory are OK”

“PING works, Temp is OK”

“Plenty of Storage & No hardware failures”

“SAN has low utilization”

Traditional Tools are Insufficient

Application Server Fabric

X

“Plenty of capacity”

Page 9: 5 APM and Capacity Planning Imperatives for a Virtualized World

THE FIVE IMPERATIVES

Page 10: 5 APM and Capacity Planning Imperatives for a Virtualized World

Imperative 1:Changing of Mindsets• Shift to virtualization requires a change of mindset in many

data centers

– Technology moves work to pockets of adequate capacity

– Proper amounts of capacity on a host level is no longer focus

– Ensure adequate headroom for periods of peak demand

– Virtualization provides savings only if capacity managed

Page 11: 5 APM and Capacity Planning Imperatives for a Virtualized World

Imperative 2: ITIL – Service-Driven Approach• Driven by:

– Shared infrastructure/resources– Centralized storage– Reliance on network resources

• Strong processes to drive today’s virtualized data center– Incident Management – Problem Management – Service Level Management

• Proper CM ensures fewer problems and that SLAs are met

Page 12: 5 APM and Capacity Planning Imperatives for a Virtualized World

Imperative 3:Focus on Services and SLAs• ITIL-based approach• The service lifecycle is the central focus• Crucial that SLAs are developed that are

– Specific– Measurable– Achievable– At an acceptable cost

• Ensure enough (but not too much) capacity to meet SLAs

Page 13: 5 APM and Capacity Planning Imperatives for a Virtualized World

Focus on Services and SLAs

• Measuring end-to-end transaction time for production transactions is necessary to see if SLAs are met

• When SLAs are not met, model scenarios to determine infrastructure changes

• APM data helps find opportunities to right-size virtualized infrastructures

Page 14: 5 APM and Capacity Planning Imperatives for a Virtualized World

APM/Capacity Data Integration

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21/07/2010

SLA Warning SLA Breach Average Response seconds

Online Trading Response Time - 21/07/2010

Page 15: 5 APM and Capacity Planning Imperatives for a Virtualized World

APM/Capacity Data Integration

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Customer Attributes Equity Orders Order Routing OT Risk Analysis

Online Trading Total Transactions by Type - 21/07/2010

Page 16: 5 APM and Capacity Planning Imperatives for a Virtualized World

APM/Capacity Data Integration

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CPU Utilization Total Reported %, mercury Average Response seconds, resptime,OnlineTrading

Online Trading Response Time Correlation

Page 17: 5 APM and Capacity Planning Imperatives for a Virtualized World

APM/Capacity Data Integration

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eBanking,Customer Verificatio,mercury Online Trading,OT Risk Analysis,mercury

Server Utilization by Application on the 18/07/2010 for mercury

Page 18: 5 APM and Capacity Planning Imperatives for a Virtualized World

Imperative 4: Understand your Complete IT Picture

• Monitor critical application performance across physical and virtual environments

• Understand your true end-user experience

• Verify performance in the new virtual environment

Page 19: 5 APM and Capacity Planning Imperatives for a Virtualized World

Keep an Eye on your Top Ten Killers

Page 20: 5 APM and Capacity Planning Imperatives for a Virtualized World

Datacenter

WEB

MQ/ESB

DCOM

CORBA

SERVER

APP SVR

PROXY

LDAP

WebServices

Imperative 5: Monitor your IT Infrastructure End to End

Who what response timesYour users are experiencing

Page 21: 5 APM and Capacity Planning Imperatives for a Virtualized World

Regardless of Location

Page 22: 5 APM and Capacity Planning Imperatives for a Virtualized World

And Across your Infrastructure

Page 23: 5 APM and Capacity Planning Imperatives for a Virtualized World

Summary

• Virtualization brings many challenges– P2V migrations

– Applications environments

– Traditional tools are insufficient

• Solutions– SharePath to fully track transactions

– Athene to optimize capacity management

– Using performance data for better capacity management decisions and predictions