Communication & Interaction StrategiesSpecial Education Paraprofessional WorkbookModule 5

Causes ofCommunication BreakdownsExternal communication barriersInternal communication barriersLack of interest or attentionFailure to listenFailure to clarify comments

Childhood teachingsFailure to see a person as an individualInterruptionsLack of self-confidenceIgnorance of your projected image

Approaches to CommunicationAggressionPassivePassive aggressiveAssertive

Effective StrategiesMaintain a pleasant tone of voice.Vary your speed.Choose your words carefully.Use I messages rather than you messages.

Use a persons name.Use the appropriate nonverbal cues.Ask meaningful questions.Choose an appropriate time for communicating.

HandlingNegative FeelingsRecognize responsibility for personal faults.Discuss your negative feelings.Describe the issue or behavior without emotion.Use I messages.

Discuss your problem without making accusations.Do not bring up already-settled issues.Follow the guidelines for effective communication.

Skills forEffective ListeningPrepare to listen.Listen to what the speaker is and is not saying.Concentrate.Be empathetic.

Have an open mind.Judge the content, not the delivery.Repeat what you think you heard for clarification.Provide feedback.

Nonverbal Communication

Interacting withTeachers and ParentsGeneral strategiesInteracting with teachersInteracting with parents

Interacting with StudentsTreat all equallyAcknowledgeBehavior management techniquesPositive feedback every dayStudent first, not disabilityAddress student directlyEncouraging rather than correcting

Students withTraumatic Brain InjuriesStrategies?

Students with Deafnessor Hearing ImpairmentStrategies?

Students withIntellectual Disabilities or AutismStrategies?

Students withSpecific Learning DisabilityStrategies?

Students withOrthopedic ImpairmentStrategies?

Students withEmotional DisturbanceStrategies?

Students withSpeech or Language ImpairmentStrategies?

Students withOther Health ImpairmentStrategies?

Students withVisual Impairment(including Blindness)Strategies?

Communicationand PrivacySchool policies about sharing student informationFERPA requirements

Sample scenarios?

Questions?