5 critical attributes for special librarians to evolve and stay relevant - kate arnold, 2014...
DESCRIPTION
Do you worry about customers bypassing the library and its staff in your organization? Is the trend increasing? What can you do about it? Between Google circumventing in-depth research, dealing with budget constraints, understanding the changes driving customer behavior, and other challenges, librarians are facing a new world in which they must be adaptive. This special webinar is titled “5 Critical Attributes for Special Librarians to Evolve and Stay Relevant.” It will feature findings from a study co-authored by the Financial Times and SLA (Special Libraries Association), of which Kate Arnold was a chief participant. Drawing from discoveries of this study, her experience as SLA President in 2014, and many years as a professional in special libraries, the event will focus on 5 essential attributes responsive special librarians are making in an ever-changing landscape. This is a unique opportunity to get the nuts and bolts of the changes and adaptability needed to stay relevant—from industry thought-leader and knowledge professional, Kate Arnold.TRANSCRIPT
5 Critical Attributes for Special Librarians to Evolve and Stay Relevantby Kate Arnold
A Free Webinar from
James BassHost
• Intros (2 min)
• 5 Critical Attributes for Special Librarians to Evolve and Stay Relevant(30 min)
• Q&A
AGENDA:
Kate Arnold2014 SLA President
The information profession has got to evolve; but how?
Kate Arnold
SLA President 2014
EOS webinar 14 August 2014
Source: http://bit.ly/1tdmmwF
Old to new skills
From
Waitresses
Transactional
Clerks
I have it
Source: Nora Paul 1999 Leadership for News Librarians course, Maastricht, Netherlands
To
Tour guides
Transformational
Coaches
I know who has it
Old to new skills
Old
Gatekeeper
Online searcher
Custodian of collections
Service provider
Information gatherer
Library process
Inward looking
Source: Lesley Robinson Consultancy Services Ltd (www.lesleyrobinson.co.uk)
New
Collaborator
Trainer
Facilitator
Information advisors
Problem solver
Business process
Networker
Old to new skills
From technical experts …
Technical experts
Inward looking & reactive
Gathering
Provide information to others
Work in a silo
Unclear metrics
Only work within comfort zone
Source: FT/SLA survey 2013
To decision enablers …
Multi-skilled
Outward looking & proactive
Distilling & validating
Coach others to self-serve
Integrated within organisation
Clear metrics linked to strategy
Happy to work outside comfort zone
IFLA Future Trends
Providers and users views
‘The evolving value of information management and the five essential attributes of the modern information professional’
www.ft.com/sla
Top 5 cited challenges
Knowledge providers • Everything is on the
internet• Demonstrating value• Budget/financial
constraints• Cost of access to info• Lack of understanding of
colleagues/other depts
Executives
• Information overload• Filtering/sifting through
information found• Relevancy of information• Up to date/most recent
information• Speed & timeliness of
information
Attributes
• Communicate your value
• Understand the drivers
• Manage the process
• Keep up your technical skills
• Provide decision-ready information
Source: http://bit.ly/1gK5Ajs
Source: http://bit.ly/1td36zb
Source: http://bit.ly/QqTeCA
Source: http://bit.ly/1i89mPE Source: http://bit.ly/1i89mPE
Source: http://bit.ly/Qg0m58
SLA’s Competencies
2003
• Managing information organisations
• Managing information resources
• Managing information services
• Applying information tools & technologies
2014
• Creating & maintaining collaborative relationships
• Managing information services & resources
• Understanding & applying information tools & technologies
CILIP Professional Knowledge and Skills Base
Sourceshttp://trends.ifla.org (IFLA’s Future Trends Report)
www.ft.com/sla (register to download FT/SLA survey)
http://www.linexsystems.com/blog/item/sla-ft-report-summary (Sara Batts’ take on 12 tasks from FT/SLA survey)
http://www.sla.org/slatalk-roundup-proving-value-information-services/ (Storify of #slatalk on FT/SLA survey 4/3/14)
http://www.cilip.org.uk/cilip/jobs-and-careers/professional-knowledge-and-skills-base (CILIP PKSB)
http://bit.ly/1irXc8D
[email protected] @katefromuk
