5 Mistakes travel agents make and how to avoid them

•  Reflect bad on your business

•  Drive you out of the market

•  Involve you in legal trouble if certain legal requirements in the contracts signed with the customers aren’t met

DOING A POOR JOB AS A TRAVEL AGENT CAN:

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So what are the top 5 mistakes travel agents make and how

can you avoid them?

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•  MISTAKE: not organizing your business’ ducks in a row before you begin to organize significant portions of other people’s lives

•  SOLUTION: have all the start-up paperwork done, learn how the industry works, get trained with professionals

1 – NOT EDUCATING YOURSELF

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•  MISTAKE: have a passive style of advertising or non-advertising; waiting for clients to come to you

•  SOLUTION: convince your clients that you are worth of their time and money by delivering a personalized and human touch they can’t get from technology

2 – HAVING A PASSIVE BUSINESS STYLE

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•  MISTAKE: attempting to go solo in a competitive market puts you at a significant disadvantage

•  SOLUTION: spend time of service working for a related industry or as part of a travel agency organization to gain experience but most of all name and recognition

3 – GOING SOLO

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•  MISTAKE: not being available for your clients whenever they need you due to time differences or other considerations

•  SOLUTION: use solutions like Travelport Mobile Agent that allows you to be available to your clients at all hours of the day and night to meet their every need

4 – NOT BEING AVAILABLE

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•  MISTAKE: a single mistake can ruin an entire trip for your client and it’s very easy to mistake a single-digit especially when you’ve been looking at numbers, pricing and fares

•  SOLUTION: triple-check everything you do!

5 – NOT TRIPLE-CHECKING EVERYTHING

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Follow these simple tips and you will become a travel agent to whom your clients will return to again and again

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