5 steps lead gen machine predictable rev 5.20.10

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    5 Steps To Creating A Lead Gen Machine & The

    Predictable Revenue That CEOs Love

    Twitter: @brianjcarroll @motoceo

    Twitter Hashtag: #b2bleadgen

    Sponsored By:

    http://www.linkedin.com/groupRegistration?gid=1941474http://www.startwithalead.com/
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    From A Salesforce.com Alum:

    5 Steps To Creating A Lead Gen Machine &

    The Predictable Revenue That CEOs Love

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    About Aaron Ross

    High school coding geek (NASA)

    Stanford Undergrad + GSB dropout

    CEO of LeaseExchange: -$5 Million

    Ironman Triathlon, Boulder Outdoor Survival School

    Created Salesforce.coms Inside Sales Leadgen Team (&$100 Million In Recurring Revenue)

    Entrepreneur-in-Residence at Alloy Ventures ($1B)

    Author, CEOFlow: Turn Your Employees Into Mini-CEOs

    Now: I consult with companies on creating predictable

    revenue & sales.

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    Created A $100M Inside Sales Team At Salesforce.com

    ACold Calling 2.0 process and team that helped increase recurring

    revenue for Salesforce.com by $100 million & grew F5000 bookings bymore than 60%

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    And Years Of Consulting/Advising

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    Build A Sales Machine Client: WPromote

    Michael Stone, VP Sales, Wpromote

    #1 ranked Inc500 Search Marketing Firm:

    Working with Aaron Ross has been nothing short of

    amazing

    His methods produced a profitable and scalable new stream

    of predictable revenue.

    We saw at least 40+% new business growth.

    Deal size is still growing.

    Were getting in the door with big brands like Overstock,

    AT&T, IBM, etc. people that would have never come to us.

    The best part is, we had a blast while doing it!

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    Book Coming Fall 2010: Predictable Revenue

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    Register for a free excerpt at:BuildASalesMachine.com/book

    Early reviewer comments:entrepreneurial crack,

    I couldnt put it down, &freaking awesome

    http://www.buildasalesmachine.com/bookhttp://www.buildasalesmachine.com/book
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    A Wave Of Change

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    What Works In Sales Has Changed

    All salespeople prospect

    ABC / Always Be Closing

    Measure activities (Dials)Cold calls

    Manipulative selling

    CRM hurts productivity

    Long letters & emails

    1.0 2.0Dedicated prospecting team

    Is there a mutual fit?

    Measure results (qualified leads)Research, referral calls

    Short and sweet text emails

    CRM multiplies productivity

    Authentic selling

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    5 Steps To A Lead Gen Machine & Predictable Revenue

    1. Discover Your Unique Genius

    2. Distinguish Your Leads: Seeds, Nets & Spears

    3. Specialize Sales To Ensure Every Lead Gets The

    Attention It Deserves

    4. Build An Outbound Sales Machine (Cold Calling 2.0)

    5. Become Indispensable To Your CEO

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    STEP 1

    Discover Your Unique Genius,Your Purpose, Translated Into

    Customer Success & Trust

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    What Is Your Purpose, & How Is It Different?

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    Customer Trust => Extraordinary Growth

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    Unique Genius Attracts Results

    1. What is your purpose that is bigger thanyou?

    If your company is on the cover of BusinessWeek

    for changing ____, what did you do?

    2. Do you only say it or do you LIVE it?

    Salesforce.com No software

    Zappos: Provide the best customer service

    possible

    Google: Organize the world's information and

    make it universally accessible and useful

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    Forget About What You Do

    Customers care less about what you do thanthe results you create We are the leading application platform for widget

    integration on the social graphblah blah

    My example: I am a sales & management consultant vs.

    I help companies create predictable revenue & I help

    leaders turn their employees into Mini-CEOs

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    Homework

    When someone asks What do you do?, pretendthey asked How do you help customers?

    What is your Ideal Customer Profile?

    Talk to your customers & ask them:

    What difference have you made to them?

    Why did they do business with you?

    Why do they continue to do business with you?

    Why would they refer others to you?

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    STEP 2

    Distinguish Your Leads:

    Seeds, Nets & Spears

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    Distinguishing Lead Types

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    Distinguishing Lead Types

    Lower volumeHighest value/leadHarder to increase

    Higher volumeLow value per leadEasiest to increase

    Lower volumeHigh value per leadMedium work to increaseGrew Salesforce.comRevenue 60%!

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    ___ WebsiteVisitors

    ___ Leads(Registrations)

    ___ QualifiedLeads

    ___ QualifiedOpportunities

    $___ Pipeline

    $___ Bookings

    __% Conversion

    __% Accepted

    __% Converted

    $___ Avg /Oppty

    ___% Close

    SALESDEVELOPMENT

    SALES

    MARKETING

    Sales CycleLength ____

    __ Lead Qualification Repsper __ Leads per Month

    __ Account Execs per $__Pipeline per Month

    Cost per Lead$___

    Example Nets Funnel

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    Add Target Accounts

    Add Contacts

    __ Call Conversations

    Example Spears Funnel (Cold Calling 2.0)

    __ New Opportunities

    __ Closed Deals

    Prepare

    Prospect

    Begin SalesCycle

    Work Responses (9% Response Rate)

    __ Demos/Appointments

    Define Ideal Target Profile

    Send __ Cold Emails / Make __ Mapping Calls

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    STEP 3

    Specialize Sales Roles To Ensure

    Every Lead Gets The Attention It

    Deserves

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    Layers Of The Onion

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    Critical Success Factor: Specialize Four Sales Functions

    Outbound

    CustomerSuccessSales

    FrontlineSales

    Organic &Marketing Leads

    Inbound QualifiedOpportunities NewCustomers

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    3 Keys To Making Contact

    1. Train salespeople to be business peoplewho can sell, not sales people

    Use role-playing

    2. Keep initial emails/vmails short & relevant Make it about giving them value, not about you

    If they pick up: Did I catch you at a bad time?

    3. Propose a specific time to talk Wrong: Reach out when you have time

    Right: Are you free Thursday at 9a PST?

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    6 Step Qualification Call Agenda

    Did I catch you at a bad time?1.Introduction (SHORT)

    2.Be curious

    3.Current challenges?4.Position your solution

    5.Probe/confirm/qualify

    6.Next step recommendation

    Total Time < 20 minutes26

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    The Simplest Ways To Nurture Leads

    Two SIMPLE options that require < 4 hours An email newsletter (email out your blog posts)

    Hold a monthly webinar (or teleseminar)

    Guidelines: Share your expertise - TEACH them something

    beyond your product

    How can you help them do their job better?

    Be interesting / authentic (dont be boring)

    More trust = more sales

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    STEP 4:

    Build An Outbound Sales Machine

    (Cold Calling 2.0)

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    Youve Been Doing It Backwards

    Cold Calling 1.0

    1. Cold CALL

    2. Cold Email

    Cold Calling 2.0

    1. Cold EMAIL

    (9% response rate)2. Warm callpeople who

    respond (internal referrals)

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    l

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    Prospecting Emails: Less Is More

    1. You can get a 9%+ response rate asking

    for referrals

    2. State simply why you are reaching out

    and be honest! (In every way)

    3. Make the first email SHORT & SWEET:

    easy read & respond to on a blackberry

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    S O b d

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    Build

    List

    Run Email

    Campaigns

    Sell The

    Dream

    Pass The

    Baton

    Generate

    Internal

    Referrals

    Connect

    Their

    Need To

    Your Solution

    Seamlessly

    Handoff To

    Quota-

    Carrying

    Salesperson

    Import

    Into

    Sales/Mar

    keting

    Systems

    5-Step Outbound Process

    Ideal

    Customer

    Profile

    Highest

    Revenue

    Potential &Close Rates

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    STEP 5

    Become Indispensable

    To Your CEO

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    L Of R i i

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    Law Of Reciprocity

    If you work to make others successful, theywill work to help you succeed

    Do you know whats important to your CEO?

    Its not leads All quality CEOs care about:

    1.Money (Revenue, finance, metrics, investors)

    2.People (Attracting, developing, turning them intoMini-CEOs)

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    CEO Sweet Spot

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    CEO Sweet Spot

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    Th CEO I Th P bbl I Th P d

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    The CEO Is The Pebble In The Pond

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    Wh t Th V l Of

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    Whats The Value Of

    A clear, step-by-step plan to create predictable

    revenue?

    The ability to repeatedly source sales-ready leads

    from ideal clients who arent calling you?

    The ability to attract and develop driven salestalent?

    Peace of mind and freedom of predictable results

    and self-managing systems?

    C t t

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    Contact

    Best address for speaking, consulting orpartnering:

    [email protected] or

    [email protected]

    (My personal email: [email protected])

    Thank you!

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    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]