5 steps to (remote) team bliss: how to build thriving, high-performing (remote) tech teams
TRANSCRIPT
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5 Steps to (Remote) Team Bliss:
How to Build Thriving, High-Performing (Remote) Tech Teams
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I’m Jen Bunk.
Founder of Jen Bunk Venturesjenbunk.com
Creator of People Stack AcademyPeopleStackAcademy.com
@jbunky
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Why building thriving, high-performing teams is the KEYto unlocking more FREEDOM (for you and your teams)
I’M GOING TO SHOW YOU…
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Why building thriving, high-performing teams is the KEYto unlocking more FREEDOM (for you and your teams)
How to evoke the BEST performance from every teammember
I’M GOING TO SHOW YOU…
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Why building thriving, high-performing teams is the KEYto unlocking more FREEDOM (for you and your teams)
How to evoke the BEST performance from every teammember
How to be a superstar MENTOR who has a rock-solidrapport with every team member (even though youmay never meet in-person)
I’M GOING TO SHOW YOU…
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How to influence and GTD so that your teams run likeWELL-OILED MACHINES (while your preserve energy andadd focus)
I’M GOING TO SHOW YOU…
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How to influence and GTD so that your teams run likeWELL-OILED MACHINES (while your preserve energy andadd focus)
How to spearhead exciting, challenging projects thatmake a MEASURABLE, POSITIVE IMPACT on yourcompany
I’M GOING TO SHOW YOU…
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How to influence and GTD so that your teams run likeWELL-OILED MACHINES (while your preserve energy andadd focus)
How to spearhead exciting, challenging projects thatmake a MEASURABLE, POSITIVE IMPACT on yourcompany
How to leverage your wins so that you can earnAUTHENTIC RECOGNITION for being a trusted leaderwho inspires, builds relationships, and has FUN doing it
I’M GOING TO SHOW YOU…
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How to do ALL of this without workinglate nights, going to useless meetings,drowning in trivial tasks, dealing withpetty politics, over-inflating your ego,hiding your geeky persona, or any ofthe other “manager” stuff you THINKyou need to do but really don’t
I’M GOING TO SHOW YOU…
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1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s?
DOES THIS SOUND LIKE YOUR TEAM(S)?
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1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s?
2. Are they quick to point out mistakes, but rarely help FIX or PREVENT them?
DOES THIS SOUND LIKE YOUR TEAM(S)?
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1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s?
2. Are they quick to point out mistakes, but rarely help FIX or PREVENT them?
3. Are they UNDER-PERFORMING but don’t seem motivated to do better?
DOES THIS SOUND LIKE YOUR TEAM(S)?
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1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s?
2. Are they quick to point out mistakes, but rarely help FIX or PREVENT them?
3. Are they UNDER-PERFORMING but don’t seem motivated to do better?
4. Do they CLAW at each other’s throats and show a lack of respect for each other?
DOES THIS SOUND LIKE YOUR TEAM(S)?
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1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s?
2. Are they quick to point out mistakes, but rarely help FIX or PREVENT them?
3. Are they UNDER-PERFORMING but don’t seem motivated to do better?
4. Do they CLAW at each other’s throats and show a lack of respect for each other?
5. Do they LACK the EMPOWERMENT to make their own decisions, costing everyone time and sanity?
DOES THIS SOUND LIKE YOUR TEAM(S)?
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6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down?
DOES THIS SOUND LIKE YOU?
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6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down?
7. Are you BORED to death and OVERCOMMITED with meaningless projects?
DOES THIS SOUND LIKE YOU?
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6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down?
7. Are you BORED to death and OVERCOMMITED with meaningless projects?
8. Do your suggestions get SHOT DOWN and you wish you could build more confidence and strategic influence?
DOES THIS SOUND LIKE YOU?
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6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down?
7. Are you BORED to death and OVERCOMMITED with meaningless projects?
8. Do your suggestions get SHOT DOWN and you wish you could build more confidence and strategic influence?
9. Are you worried you’ll LOSE opportunities for growth, advancement, and more MONEY?
DOES THIS SOUND LIKE YOU?
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6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down?
7. Are you BORED to death and OVERCOMMITED with meaningless projects?
8. Do your suggestions get SHOT DOWN and you wish you could build more confidence and strategic influence?
9. Are you worried you’ll LOSE opportunities for growth, advancement, and more MONEY?
10. Do you feel like, any day now, you might get DEMOTED or even FIRED if you can’t get your team to perform better?
DOES THIS SOUND LIKE YOU?
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THE REAL PROBLEM?YOU HAVEN’T MADE “THE SHIFTS”
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There are 5 simple shifts you need to make to build thriving, high-
performing teams WHILE you ALL enjoy more FREEDOM.
I'm going to walk you through EXACTLY how to make those
shifts RIGHT NOW.
WHAT YOU NEED TO KNOW…
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COMMIT TO LEADING WITH TOTAL INTEGRITY
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“Leaders are born and not made.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
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“Leaders are born and not made.”
B.S.
COMMIT TO LEADING WITH TOTAL INTEGRITY
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Leadership is a skill that you can commit to mastering.
COMMIT TO LEADING WITH TOTAL INTEGRITY
Commit to mastering it with TOTAL integrity.
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When you commit, your perspective shifts and suddenly you KNOW you
WILL do this!
COMMIT TO LEADING WITH TOTAL INTEGRITY
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When you don’t commit, there’s no goalpost. And when there’s no goal
post, you can’t win. EVER.
COMMIT TO LEADING WITH TOTAL INTEGRITY
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“I’ll try to lead with total integrity.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
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“I’ll try to lead with total integrity.”
NO!
COMMIT TO LEADING WITH TOTAL INTEGRITY
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“I’ll try to lead with total integrity.”
NO!
“Do or do not, there is no try.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
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“I should lead with total integrity.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
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“I should lead with total integrity.”
NO!
COMMIT TO LEADING WITH TOTAL INTEGRITY
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“I should lead with total integrity.”
NO!
Stop “shoulding” all over yourself!
COMMIT TO LEADING WITH TOTAL INTEGRITY
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“I commit to leading with total integrity.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
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TREAT ALL TEAMS LIKE REMOTE TEAMS
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Do you need to watch them like a hawk?
TREAT ALL TEAMS LIKE REMOTE TEAMS
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But local teams perform better than remote teams!
TREAT ALL TEAMS LIKE REMOTE TEAMS
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Evil Workflow Interruptions
TREAT ALL TEAMS LIKE REMOTE TEAMS
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Force Yourself to Address the Gaps
TREAT ALL TEAMS LIKE REMOTE TEAMS
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1. Prevent Interruptions
TREAT ALL TEAMS LIKE REMOTE TEAMS
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1. Prevent Interruptions
2. Expect and learn from failure
TREAT ALL TEAMS LIKE REMOTE TEAMS
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1. Prevent Interruptions
2. Expect and learn from failure
3. Ask curiosity questions and execute on them
TREAT ALL TEAMS LIKE REMOTE TEAMS
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1. Prevent Interruptions
2. Expect and learn from failure
3. Ask curiosity questions and execute on them
4. Listen. Model success. Model failure.
TREAT ALL TEAMS LIKE REMOTE TEAMS
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1. Prevent Interruptions
2. Expect and learn from failure
3. Ask curiosity questions and execute on them
4. Listen. Model success. Model failure.
5. Meditate for at least 5 min.
TREAT ALL TEAMS LIKE REMOTE TEAMS
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1. Commit to Leading with Total Integrity2. Treat All Teams Like Remote Teams
WHAT YOU NEED TO WIN
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EVALUATE AND CALIBRATE YOUR TOOLS
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EVALUATE AND CALIBRATE YOUR TOOLS
Tools are the MEANS.
Tools are NOT the end.
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EVALUATE AND CALIBRATE YOUR TOOLS
Tool Evaluation Criteria:
Does it help us... perform at our best?thrive?
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EVALUATE AND CALIBRATE YOUR TOOLS
Go into those advanced options and calibrate!
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EVALUATE AND CALIBRATE YOUR TOOLS• Slack• Skype• Google Hangouts• Zoom• talky.io• join.me• Jira• Github• GoToMeeting• SMART board• Chromecast• AppleTV• Cloak• Email
• Telephone• Leankit• ScreenHero• Telepresence• Basecamp• Teamviewer• Gerrit• Pluot• WebEx• BlueJeans• Sococo• WorkEvohlution• Trello• KanBO
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1. Commit to Leading with Total Integrity2. Treat All Teams Like Remote Teams3. Evaluate and Calibrate Your Tools
WHAT YOU NEED TO WIN
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Excel at 1:1’s
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EXCEL at 1:1’s
Hold regular, un-cancellable 1:1’s with EVERY team member even if –
ESPECIALLY if – they are remote
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EXCEL at 1:1’s
Why are 1:1’s so important?
• Only time you get this person all to yourself
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EXCEL at 1:1’s
Why are 1:1’s so important?
• Only time you get this person all to yourself
• ALL humans thrive through genuine connections
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EXCEL at 1:1’s
Why are 1:1’s so important?
• Only time you get this person all to yourself
• ALL humans thrive through genuine connections
• Share and discuss information SPECIFIC to that person
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EXCEL at 1:1’s
Why are 1:1’s so important?
• Only time you get this person all to yourself
• ALL humans thrive through genuine connections
• Share and discuss information SPECIFIC to that person
• Gets THEM to think strategically
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EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
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EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
• Team trust skyrockets
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EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
• Team trust skyrockets
• Performance goes through the roof
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EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
• Team trust skyrockets
• Performance goes through the roof
• An amazing synergy spreads through the whole team
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EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
• Team trust skyrockets
• Performance goes through the roof
• An amazing synergy spreads through the whole team
• You earn more free time
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EXCEL at 1:1’s
Evaluate and calibrate your tools!
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EXCEL at 1:1’s
Prepare questions and assignments
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EXCEL at 1:1’s
Avoid status updates
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EXCEL at 1:1’s
Practice impactful listening
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EXCEL at 1:1’s
Ask concise but powerful questions
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EXCEL at 1:1’s
Let them peek into your world
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EXCEL at 1:1’s
“Pretend you’re already there.”
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1. Commit to Leading with Total Integrity2. Treat All Teams Like Remote Teams3. Evaluate and Calibrate Your Tools4. Excel at 1:1’s
WHAT YOU NEED TO WIN
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INVESTINMENTORING
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EVERYONE should have a mentor. Mentoring brings two things:
NEW IDEAS and ACCOUNTABILITY.
INVEST IN MENTORING
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INVEST IN MENTORING
A good mentor will give you great ideas AND make sure you act on
them.
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INVEST IN MENTORING
A good mentor will give you great ideas AND make sure you act on
them.
A GREAT mentor will also put together a powerful group of
people all working toward similar goals…this multiplies everyone’s
effectiveness exponentially
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1. Commit to Leading with Total Integrity2. Treat All Teams Like Remote Teams3. Evaluate and Calibrate Your Tools4. Excel at 1:1’s5. Invest in Mentoring
WHAT YOU NEED TO WIN