5 Ways to Find Your VOIP System Is Hacked

Voice over Internet protocol or VoIP has offered a lot of advantages to both small scale and large scale business enterprises. With this system it has become easier for organizations to communicate with their employees and clients all over the world. This system has made business communication more effective and fast. Irrespective of your location, you and your business can take advantage of this system. It allows you to have efficient

communication with your business associates.

Although VoIP services are actually very useful for any business, but if not installed properly they can be vulnerable too. Improper implementation of this system will lead to problems that may make your business suffer. Hackers are always ready to mess with your connection. They have different methods with which they can increase your calls, gather information. Thus, after you install VoIP system it’s your responsibility to check whether your system is hacked or not!

We will discuss here five ways that will help you to identify if your VoIP is hacked.

Getting fake anti-virus messages

Being an internet based system VoIP uses the internet for completing its regular operations. Whether you are doing a voice communication or video conference, you will need data. Suddenly, if you or your employees start getting fake anti-virus messages, there are high chances that your system is hacked! Inform your technical team immediately to check the system. You cannot do much other than shutting down the system and wait for green signal from technical team. They will trace the source of such messages and act accordingly. Thus, next time if you find fake anti-virus messages beware.

Trace irregularities in VoIP call-history

It’s true that you cannot monitor all calls. You are not the only person who is using VoIP system. There are others too in your organization. Thus, implementation of an effective call monitoring model may not be possible. However, if you check your VoIP call history after regular intervals you may find that there are some irregularities. One way to check is limiting to the calls to certain geographical boundaries. If you find numbers that are unknown to you or your

employees, it’s time to take action. You can start looking for other signs that shows that your system is hacked.

Automatic activation of webcams or microphones

While video conferencing through your VoIP system you need webcams and microphones. It is indeed an excellent feature that allows you to communicate with employees and business associates easily. However, the threat comes when you find that webcams or microphones are activated without even taking permission. Every system should ideally seek the user’s permission and then activate these devices. Thus, beware and inform your technical team and VoIP service provider if you encounter any such anomaly.

Internet searches are redirected

Another sign that shows that your system is attacked by hacker! While you are conducting regular searches online and you are redirected to new sites unknown to you, chances are high that your system is being hacked. Many times you may find unwanted toolbars and extensions to your browsers. They also point to the fact that your system is hacked. Get in touch with your VoIP service provider soon to get rid of unwanted stuff.

VoIP bills shoot up without reason

Why will a hacker hack your system? Obviously to make long distance calls and you will simply be unaware of the fact. Thus, if you find your VoIP bill that is much higher than regular bills you should start taking action. Inform your system admin to check out various sources for such surge in the bill. Also seek clarification from the VoIP provider on the details of such bill. If you take action quickly you can control the damage.