5 ways to get more emails opened - the cleaning …...by narrowing your focus and sending messages...
TRANSCRIPT
@DarrenHepburn www.newzapp.com
5 ways to get more emails opened
@DarrenHepburn www.newzapp.com
Who is this guy?
London School of Economics Jersey Airport
Swansea Bay Tourism Visit Isle of Man
Sporting Traveller Real Africa
Speaker Top Trumps
Darren Hepburn
Email Marketer 12 years
Pubs Owned 4
Email Campaigns 1000+
Bon Jovi Concerts 13
Holidays Per Year 2
Geek Rating 100%
Lots of great stats will be here
@DarrenHepburn www.newzapp.com
Spam
Why is it called Spam?
The Monty Python sketch in the
cafe with the singing Vikings
Unsolicited
Commercial Email
You are 6 times more likely to get a click-through from an email campaign than you are from a tweet.
@DarrenHepburn www.newzapp.com
Spam
World’s First Spam Gary Thuerk, a marketer for the Digital Equipment
Corporation, sent 400 emails on the 3rd May 1978
Gary claims to have sold $13 million dollars worth
off this campaign
Gary’s email would probably pass through modern
filters
DIGITAL WILL BE GIVING A PRODUCT PRESENTATION OF THE NEWEST
MEMBERS OF THE DECSYSTEM-20 FAMILY; THE DECSYSTEM-2020, 2020T,
2060, AND 2060T. THE DECSYSTEM-20 FAMILY OF COMPUTERS HAS EVOLVED
FROM THE TENEX OPERATING SYSTEM AND THE DECSYSTEM-10 <PDP-10>
COMPUTER ARCHITECTURE. BOTH THE DECSYSTEM-2060T AND 2020T OFFER
FULL ARPANET SUPPORT UNDER THE TOPS-20 OPERATING SYSTEM. THE
DECSYSTEM-2060 IS AN UPWARD EXTENSION OF THE CURRENT DECSYSTEM
2040 AND 2050 FAMILY. THE DECSYSTEM-2020 IS A NEW LOW END MEMBER
OF THE DECSYSTEM-20 FAMILY AND FULLY SOFTWARE COMPATIBLE WITH
ALL OF THE OTHER DECSYSTEM-20 MODELS.
WE INVITE YOU TO COME SEE THE 2020 AND HEAR ABOUT THE DECSYSTEM-
20 FAMILY AT THE TWO PRODUCT PRESENTATIONS WE WILL BE GIVING IN
CALIFORNIA THIS MONTH. THE LOCATIONS WILL BE:
TUESDAY, MAY 9, 1978 - 2 PM HYATT HOUSE (NEAR THE L.A. AIRPORT) LOS
ANGELES, CA
THURSDAY, MAY 11, 1978 - 2 PM DUNFEY'S ROYAL COACH SAN MATEO, CA (4
MILES SOUTH OF S.F. AIRPORT AT BAYSHORE, RT 101 AND RT 92)
A 2020 WILL BE THERE FOR YOU TO VIEW. ALSO TERMINALS ON-LINE TO
OTHER DECSYSTEM-20 SYSTEMS THROUGH THE ARPANET. IF YOU ARE
UNABLE TO ATTEND, PLEASE FEEL FREE TO CONTACT THE NEAREST DEC
OFFICE FOR MORE INFORMATION ABOUT THE EXCITING DECSYSTEM-20
FAMILY.
4.2% of visitors from email buy something compared to 2.5% from search
engines and 0.6% from social media.
@DarrenHepburn www.newzapp.com
www.mail-tester.com
@DarrenHepburn www.newzapp.com
www.mail-tester.com 77% of email ROI comes from
segmented and triggered campaigns.
@DarrenHepburn www.newzapp.com
“Quick Question”
How long should my emails be?
Email marketing drives more conversions than any other marketing
channel, including search and social.
@DarrenHepburn www.newzapp.com
“Quick Question” Marketers averaged a 46% increase in new signups when they
implemented a pop up box.
No longer than A4
We get on average over 100
emails a day
Think of your email like a Taxi.
It’s part of the journey, not the destination.
@DarrenHepburn www.newzapp.com
“Quick Question” Email marketing drives more conversions than any other marketing
channel, including search and social.
Write your email for Scanners
• Create bulleted lists.
• Write in short paragraphs.
• Less text more VIDEO!!
• Create plenty of white space.
• Highlight key points in bold.
@DarrenHepburn www.newzapp.com
Second Filter
The Second Filter
53% of emails are opened on mobile
devices where images are on by default.
@DarrenHepburn www.newzapp.com
Second Filter
Social Media
News & Articles
Instant Messaging
Online Shopping
Watching movies / online videos
83%
70%
62%
51%
41%
37%
MOST POPULAR ACTIVITY ON MOBILE
Via statista, an online statistics portal. Taken from a global online survey in June 2015. The most popular activities on mobile internet devices.
72% of people prefer to receive promotional content
via email, compared to 17% who prefer social media.
@DarrenHepburn www.newzapp.com
Second Filter
34%
42%
24%
What’s the first thing you look at when deciding to
open an email?
Subject Line From Name Preview Text
Email was the biggest driver of Black Friday transactions, with 25% of sales
originating from the channel.
@DarrenHepburn www.newzapp.com
Second Filter
Your 8 seconds start… NOW!
Welcome to November… #SoapBox
Question & Intrigue.
Who – What – Why.
Be personal.
Treat it like a Tweet.
What made you open an email?
Including the word “newsletter” in your email subject line decreases the
click-through rate by up to 30%
@DarrenHepburn www.newzapp.com
www.mail-tester.com
@DarrenHepburn www.newzapp.com
www.phrasee.co Subject lines under 50 characters improve open and click
rates on an email campaign.
@DarrenHepburn www.newzapp.com
“Quick Question”
When should I send my email?
35% of respondents said that receiving emails too
often was their main reason for unsubscribing.
@DarrenHepburn www.newzapp.com
“Quick Question”
58% read emails
on holiday
57% read emails in the bathroom 32% read emails
when commuting
63% read emails at the weekend
The average person looks at
their mobile 85 times a day.
70% read emails in bed
@DarrenHepburn www.newzapp.com
“Quick Question” 1
4%
18
%
18
%
19
%
14
%
8%
9%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
9.8%
16.7%
25.7%
25.6%
10.9%
3.8%
2.1%
5.4%
10pm - 12am
7pm - 9pm
4pm - 6pm
1pm - 3pm
10am - 12am
7am - 9am
4am - 6am
1am - 3am
59% of respondents confirmed donating to Hillary Clinton’s campaign as a
result of her email marketing.
54,763 emails received from 4332 companies.
The most active day was Thursday and the average subject line
was 50 characters long.
22,477 emails were mobile-optimised, accounting for 41% of
emails.
13,623 email subject included some form of promotion,
accounting for 25% of emails.
Via MailCharts Via MailCharts
@DarrenHepburn www.newzapp.com
Social Media Open rates for urgency-based subject lines including “last chance,” and
“expiring” are often elevated.
Email Marketing
is Dead…
Usual Suspects:
@DarrenHepburn www.newzapp.com
Social Media Open rates for urgency-based subject lines including “last chance,” and
“expiring” are often elevated.
Make sure your
email marketing is
easy to share.
@DarrenHepburn www.newzapp.com
Segmentation
@DarrenHepburn www.newzapp.com
44% of email recipients made at least one
purchase last year based on a promotion.
@DarrenHepburn www.newzapp.com
Targeted
@DarrenHepburn www.newzapp.com
Segmentation Emails that include social sharing buttons
have a 158% higher click-through rate.
@DarrenHepburn www.newzapp.com
Segmentation
Bristol City
Open rates for urgency-based subject lines including “last chance,” and
“expiring” are often elevated.
@DarrenHepburn www.newzapp.com
Segmentation
By narrowing your focus and sending messages to targeted
groups within your lists, your recipients will find your campaigns
more relevant.
Relevant campaigns get better results.
Unsubscribes are 25.1% lower on segmented
emails compared to non-segmented campaigns.
@DarrenHepburn www.newzapp.com
Segmentation
Great holiday deals that are too good to
miss!
City Breaks that will blow your mind Hey Darren, fancy a trip to Las Vegas to
see BON JOVI?
Great holiday deals that are too good to
miss!
City Breaks that will blow your mind
From 1.29 billion emails tracked in September
33% were opened on an Apple iPhone.
@DarrenHepburn www.newzapp.com
Segmentation 74.4% of new subscribers expect a welcome
email whilst only 42% of companies send them.
@DarrenHepburn www.newzapp.com
Thank You