5.1 basics of office automation affordable computer hardware and user-friendly application software...
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5.1 Basics of Office Automation
Affordable computer hardware and user-friendly application software make computer systems the most popular working tools in offices.
Labour intensive office tasks have largely been replaced by computerized processes:
Financial data Payroll records Customer records Inventory information
5.1 Basics of Office Automation
Office automation refers to the use of computer technology on accomplishing office tasks.
It emphasizes that tasks should be done automatically as far as possible.
The major applications of office automation include: Data processing Management of digital information Information exchange
5.1 Basics of Office Automation
The advantages of office automation include:
Increased
ProductivityIncreased
Productivity
Better Data Management
Better Data Management
Better
CommunicationsBetter
Communications
ReducingCompany Expenses
ReducingCompany Expenses
5.1 Basics of Office Automation
Increased Productivity Complete time-consuming office tasks in shorter time
Better Data Management Digital data and documents can be effectively stored, reused
and referenced through a computer network. Better Communications
Various digital communication channels: E-mail Video conferecing IP phones Instant messenger
These channels can complement traditional communication methods.
Reducing Company Expenses The operating cost of office automation software is low. Storing document digitially can save office space.
5.1 Basics of Office Automation
A company providing office automation solution
Source: http://www.panasonic.oa.hk/english/officeauto.aspx
5.1 Basics of Office Automation
A company providing office automation solution
Source: http://www.panasonic.oa.hk/english/officeauto.aspx
5.2 Software and Hardware for Office Automation
Software in Office Automation A number of types of application software have been
developed for office automation. Application software helps us organize raw data into
useful information. Typical examples include:
Word processors Spreadsheets Database software Presentation software Communication software Image editing software
5.2 Software and Hardware for Office Automation
Application software Example Usage
Word processor Microsoft Word,OpenOffice.org Writer
Create, modify, format and print documents.
Spreadsheet Microsoft Excel,OpenOffice.org Calc
Organize, calculate, chart andpresent data on spreadsheets.
Databasesoftware
Microsoft Access,OpenOffice.org Base
Create and manage data filessystematically, and execute
queries.
Common types of application software used in office automation
Software in Office Automation
5.2 Software and Hardware for Office Automation
Application software Example Usage
Presentationsoftware
Microsoft PowerPoint,OpenOffice.org
Impress
Create slides with multimedia elements for presentations.
Communicationsoftware Microsoft Outlook
Manage address books,appointment calendars, and e-
mails.
Image editingsoftware
Adobe Photoshop,Ulead PhotoImpact,
OpenOffice.org DrawCreate and modify images.
Common types of application software used in office automation
Software in Office Automation
5.2 Software and Hardware for Office Automation
Hardware in Office Automation Computer systems are the essential types of hardware
found in a modern office. The standard input and output devices include:
Keyboards Mice Monitors Speakers Microphones
Common types of hardware for office automation include:
Network printers Fax machines Scanners
5.2 Software and Hardware for Office Automation
Hardware in Office Automation
Hardware used in office automation
5.2 Software and Hardware for Office Automation
Hardware in Office Automation Besides computer systems, a computer network
equipped with servers are essential in providing a wide range of services for office automation in a modern office.
Some examples of a computer network equipped with servers:
File servers E-mail servers Database servers
5.2 Software and Hardware for Office Automation
Hardware in Office Automation Besides computer systems, a computer network
equipped with servers are essential in providing a wide range of services for office automation in a modern office.
Some examples of a computer network equipped with servers:
File servers E-mail servers Database servers
5.3 Basic Activities in Office Automation
There are four basic activities in office automation:
Data applicationData application
Data storageData storage Data exchangeData exchange
Data managementData management
5.3 Basic Activities in Office Automation
Data Application In office automation, data application includes:
Editing documents Producing reports and documents Modifying digital images
5.3 Basic Activities in Office Automation
Data Application
Type of data application
Applicationsoftware Example
Data analysis Spreadsheet, statistic software Microsoft Excel, SPSS
Digital image modification Image editing software
Adobe Photoshop, Microsoft Photo Editor, Paint.NET
Document production Word processor Microsoft Word,
OpenOffice.org Writer
Report generation
Database management system
Microsoft Access, MySQL, Oracle Enterprise Manager
Application software used in various types of data application in an office
5.3 Basic Activities in Office Automation
Data Application
Microsoft Excel
Examples of software used in data application
5.3 Basic Activities in Office Automation
Data Application
Paint.NET
Examples of software used in data application
5.3 Basic Activities in Office Automation
Data Application
Microsoft Word
Examples of software used in data application
5.3 Basic Activities in Office Automation
Data Application
MySQL
Examples of software used in data application
5.3 Basic Activities in Office Automation
Data Storage Office records, documents and various kinds of
multimedia materials are common types of data found in an office.
Some examples of multimedia materials: Scanned forms Voice mails Videos recorded during video conferencing
5.3 Basic Activities in Office Automation
Data Storage Various secondary storage devices can be used to store
the data.
Secondary storage device Usage
Hard disk Storage of data and software
Compact disc read-onlymemory (CD-ROM) anddigital versatile disc (DVD)
Files backup or transfer
Magnetic tape System backup
Memory card Storage of files in portable electronic devices
Common secondary storage devices used in office automation
5.3 Basic Activities in Office Automation
Data Exchange Can be carried out through electronic communication
channels Some examples of electronic communication channels:
E-mail Voice mail Fax
For a well-designed computer network, vast amounts of digital information can be instantly transferred from one device to another instantly or shared among a number of users simultaneously.
Video conferencing and groupware are typical applications of exchanging information in office automation.
Groupware and network computer systems enable many users in an office to access data stored in a central repository.
5.3 Basic Activities in Office Automation
Data Exchange
Video conferencing between several parties in different locations
5.3 Basic Activities in Office Automation
Data Management The primary objective of office automation is to
manage data from all aspects of a business including: Inventory records Financial plans Personnel information Marketing expenditure Customer orders
A number of applications have been developed to meet the needs of data management.
5.3 Basic Activities in Office Automation
Data Management Database Management System (DBMS)
Data is stored in the form of records with a specific structure in a database management system (DBMS).
Provides tools and functions for efficient data access and generating reports.
5.3 Basic Activities in Office Automation
Data Management Database Management System (DBMS)
Microsoft Access – an example of a database management system (DBMS)
5.3 Basic Activities in Office Automation
Data Management Task Scheduling Systems
An office automation system is often used to track both short-term and long term data in:
Financial plans Workforce allocations Marketing expenditure Inventory control
Provide tools for monitoring and managing various project and activities through:
Timelines Resource equations Electronic scheduling
5.3 Basic Activities in Office Automation
Data Management Task Scheduling Systems
Major functions of a task scheduling system include: Tasks scheduling Cost management Resources allocation Quality control Reports generation
5.3 Basic Activities in Office Automation
Data Management Task Scheduling Systems
Can be a sophisticated application system specially developed for large companies and corporations such as:
Civil construction companies Worldwide carrier express companies
Task scheduling systems which can manage smaller projects: Microsoft Project OmniPlan ProjectPier
5.3 Basic Activities in Office Automation
Data Management Task Scheduling Systems
A worksheet of Microsoft Project
5.3 Basic Activities in Office Automation
Data Management Task Scheduling Systems
A worksheet of Microsoft Project
5.4 Effectiveness of Office Automation
There are a number of factors affecting the effectiveness of office automation.
Two main factors that determine the effectiveness of office automation:
EquipmentEquipment
PeoplePeople
5.4 Effectiveness of Office Automation
Equipment When office automation is introduced into an office, the
following factors should be considered: The cost of installing and maintaining the equipment is
within the proposed budget. The new office automation system is compatible with the
existing system. The time required for system implementation is well
controlled. The levels of technical requirement are tailor-made for the
users. The physical arrangement of equipment is suitable for the
current situation in the office.
5.4 Effectiveness of Office Automation
People Basically the users of an office automation system can
be: Managing directors Managers Computer engineers Secretaries Clerks
They work in different posts and use different functions of an office automation system.
To ensure proper and effective operation of an office automation system, extensive and well-organized training programmes should be launched so that the users can adapt to it more easily.
5.4 Effectiveness of Office Automation
People Basically the users of an office automation system can
be: Managing directors Managers Computer engineers Secretaries Clerks
They work in different posts and use different functions of an office automation system.
To ensure proper and effective operation of an office automation system, extensive and well-organized training programmes should be launched so that the users can adapt to it more easily.