6 office 365 adoption concerns
DESCRIPTION
Take a look at 6 common adoption concerns with Office 365. BrainStorm, the leading industry provider of software training and adoption solutions, works with clients across the globe to get the most out of Microsoft Office 365 and other Microsoft productivity applications (SharePoint, Lync, Windows, etc.). Contact BrainStorm at: BrainStormInc.com 1.801.877.3900 [email protected]TRANSCRIPT
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Office 365 Adoption Concerns
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Help desk calls spike come deployment and they’re not cheap:
The average tier-one call costs around $24
Help Desk Call Volume
1
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Lost Employee Productivity
2Logging in the day following deployment, employees will be immediately less productive as they try to navigate and learn the new environment.
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3
Frustrated Employees
Not knowing how to get their job done or where that one feature went will cause dissatisfaction among users.
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Leaving Value On The Table
The average end user only utilizes
between 10-15% of the features in
Microsoft Office. This status quo will
leave enhanced productivity and
efficiency unrealized (Isn’t that part of
the reason why you upgraded?). 4
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Doing Nothing to Support Employees
5Leaving employees to sink or swim will have you salvaging underwater wreckage. They’ll call the help desk, distract coworkers, surf the web, or skip important tasks.
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The Training Event
6That one Monday morning training session isn’t enough to get your users actually using. Software adoption is a process that accounts for various learning types.
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The End-User ExpertsBrainStorm, the leading provider of end-user training and adoption solutions, specializes in mitigating these and other concerns regarding end user adoption of Microsoft software.
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