6 product specifications. perancangan produk. teknik industri

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    Product Specifications

    Teaching materials to accompany:

    Product Design and Development

    Chapter 6

    Karl T. Ulrich and Steven D. Eppinger5th Edition, Irwin McGraw-Hill, 2012.

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    Produc t Design and DevelopmentKarl T. Ulrich and Steven D. Eppinger

    5th edition, Irwin McGraw-Hill, 2012.

    Chapter Table of Contents:1. Introduction2. Development Processes and Organizations3. Opportunity Identification4. Product Planning5. Identifying Customer Needs6. Product Specifications

    7. Concept Generation8. Concept Selection9. Concept Testing10. Product Architecture11. Industrial Design12. Design for Environment

    13. Design for Manufacturing14. Prototyping

    15. Robust Design16. Patents and Intellectual Property17. Product Development Economics18. Managing Projects

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    Concept Development Process

    Perform Economic Analysis

    Benchmark Competitive Products

    Build and Test Models and Prototypes

    Identify

    Customer

    Needs

    Establish

    Target

    Specifications

    Generate

    Product

    Concepts

    Select

    Product

    Concept(s)

    Set

    Final

    Specifications

    Plan

    Downstream

    Development

    Mission

    Statement Test

    Product

    Concept(s)

    Development

    Plan

    Target Specs

    Based on customer needsand benchmarking

    Final Specs

    Based on selected concept,feasibility, models, testing,

    and trade-offs

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    12/11/2013 4

    Outline

    Nature of specifications

    Spec vs. specs.

    Target vs. final specs.

    Process for setting target specs

    Process for setting final specs

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    Spec vs. Specs

    A spec consists of a metric, a unit, and

    a value

    Specs has a set of specs.

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    12/11/2013 6

    Target vs. Final Specs

    Target specs: the hope and aspiration

    of the design (ideal and marginal)

    Refined specs: trade-offs amongdifferent desired characteristics.

    Intermediate specs

    Final specs

    It is in the projects contract book

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    12/11/2013 7

    Nature of Specifications

    The reference point for functionality design and

    quality planning

    Poin referensi dari fungsi desain dan rencanakualitas

    A product assembly usually requires a hierarchy

    of specs, for the final product and each of its

    components

    Perakitan produk biasanya berasal dari hirarki

    specs. Untuk produk final dan dari setiap

    komponen

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    The Product Specs Process

    1. Set Target Specifications Based on customer needs and benchmarks

    Develop metrics for each need

    Set ideal and acceptable values2. Refine Specifications

    Based on selected concept and feasibility testing

    Technical and economic modeling

    Trade-offs are critical

    3. Reflect on the Results and the Process

    Critical for ongoing improvement

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    Procedure for establishing

    target specifications1. Identify a list of metrics and measurement

    units that sufficiently address the needs

    2. Collect the competitive benchmarkinginformation

    3. Set ideal and marginally acceptable target

    values for each metric (using at least, at

    most, between, exactly, etc.)

    4. Reflect on the results and the process

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    Process for setting the final

    specifications1. Develop technical models to assess technical feasibility. The

    input is design variable and the output is a measurement using

    a metric.

    2. Develop a cost model of the product.3. Refine the specifications, making tradeoffs, where necessary to

    form a competitive map.

    4. Flow down the final overall specs to specs for each

    subsystem (component and part).

    5. Reflect on the results to see Whether the product is a winner, and/or

    How much uncertainty there is in the technical and cost model, or

    Whether there is a need to develop a better technical model.

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    Product Specifications Example:

    Mountain Bike Suspension Fork

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    Start with the Customer Needs

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    Metrics Exercise:

    Ball Point PenCustomer Need:

    The pen writes smoothly.

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    Establish Metrics and Units

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    Link Metrics to Needs

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    Benchmark on Customer Needs

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    Benchmark on Metrics

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    Assign Marginal and Ideal Values

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    Concept Development Process

    Perform Economic Analysis

    Benchmark Competitive Products

    Build and Test Models and Prototypes

    Identify

    Customer

    Needs

    Establish

    Target

    Specifications

    Generate

    Product

    Concepts

    Select

    Product

    Concept(s)

    Set

    Final

    Specifications

    Plan

    Downstream

    Development

    Mission

    Statement Test

    Product

    Concept(s)

    Development

    Plan

    Target Specs

    Based on customer needsand benchmarking

    Final Specs

    Based on selected concept,feasibility, models, testing,

    and trade-offs

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    Perceptual Mapping Exercise

    Chocolate

    Crunch

    Hersheys

    w/ Almonds

    HersheysMilk Chocolate

    Nestl

    Crunch

    KitKat

    Opportunity?

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    12/11/2013 24

    Specification Trade-offs

    Score on Monster (Gs)

    Trade-off Curves

    for Three Concepts

    EstimatedManu

    facturingCost($

    )

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    Set Final Specifications

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    Quality Function Deployment

    (House of Quality)

    technical

    correlations

    benchmarking

    on needscustomer

    needs

    engineering

    metrics

    target and final specs

    relative

    importance

    relationships between

    customer needs andengineering metrics

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    Profit margin

    Where:

    M: profit margin

    P: price

    C: cost

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    Target Cost

    Where:

    C = target cost

    P = price to the end user

    Mi = the margin at the ith stage.

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    12/11/2013 32

    Chapter 6 HW

    Metric Exercise: Ball Point Pen

    Identify five possible metrics and the unit of measure for a customer

    need as stated below:

    The pen writes smoothly.