6 simple ways to manage complexities

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  • 6 Simple Ways To Manage Complexities

    By 3CTT

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  • educational: free distribution

    stakeholders with more demands informed customers with more choices global markets than before difficult to create value crossing demands and fast changes

    World becomes more complex because ... MORE

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    Common Mistake:

    Tighten control when business

    become complex complicates

    matters.

    The Reality Is ...Management Control

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    Analytic | Act On Critical Issue | Identify Patterns | Big Picture In Mind AlwaysPredicts to prevent problems to occur reduces reactive management

    Predictive Management

    Reactive ManagementThe ability to get resources back into production fast.

    Decisive | Act Quick | Root Cause | Create Solution | Innovative | Calm & In Control

    What is the BEST

    approach?

    No single management approach can

    handle complexities

    properly!

    Neither just predetermined

    structure & process nor feelings &

    relationships approach sufficient!

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    6 SIMPLE WAYS

    we need to fight

    Complexitywith simplicity

    Keep control within a range Agile organization @ work Humanize but well-disciplined Responsibilities shift top down

    Principles

    First 3 WaysEquip at personal level to uplift their potential intelligence & energy.

    Next 3 WaysWell-equipped individual is positioned to confront

    complexity in a team.

    To manage

  • First 3 WaysEquip at personal level to uplift their potential intelligence & energy.

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    The 1st Way Know your people

    What is the day-to-day work?

    Regardless of good or badReasons behind each action

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    The 1st Way Know your people

    Methods

    Standup meeting to understand daily activities. Note and confirm flows Use 112 Questions + BEP3CTT to evaluate and

    understand the reasons for each activity. 3C checkpoints - Compassion; Commitment; Constraints

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    The 2nd Way Strengthen Blenders

    People who getting things done cross-functionally act as blenders to put & glue organization together as a whole to complete tasks. Identify and provide power, authority

    and incentives to improve below to achieve goals:

    Cooperation | Coordination | Collaboration

    Dont increase rules and controls!

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    The 2nd Way Strengthen Blenders

    Methods

    Identify the blenders in areas of conflicts and tensions. Design/ redesign to loosen or keep control within a range Create blenders or scrum master (project) Design for cooperation, coordination, & collaboration Develop incentive and career scheme

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    The 3rd Way Create New Power

    Not Power Shifting

    Increase total quantity of

    Power

    Can be of a trivial matter

    Balance autonomy and

    cooperation

    More people can make decision

    Become more agile

    Respond to complexity

    faster

    More leaders

    Strategic at frontline

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    The 3rd Way Create New Power

    Methods

    Define the issue(s) or common concerns of a group Create power to drive cooperation not reduce others Balance power within team (Team Modeling) Costs benefits analysis on Power over complexity Power created has direct impact to performance Also suitable for change of system, process, and structure

  • Next 3 WaysWell-equipped individual is positioned to confront

    complexity in a team

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    The 4th Way Increase Mutual Benefits

    Cultivate mutual benefits environment for the team to deal with

    complexity to achieve their goals.

    The essence here is to:

    make people dependent on each other

    Complex environment cause works to become

    interdependentMake people

    cooperate willingly to

    simplify organization

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    The 4th Way Increase Mutual Benefits

    Methods

    Three Areas Improve considerations by eliminate internal dominant Improve cooperation by remove some resources Create situation for mutual performance requirements

    Create situation not execution Adopt fuzzy management skills

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    The 5th Way Makes Responsible Decision

    Go back to primary school kids lesson!

    Results of the task/ activity

    but through knowing the impacts of the actions

    People cooperate

    responsibly

    not through supervision, KPIs, and incentives

    willing to act to complete own task cooperatively

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    The 5th Way Makes Responsible Decision

    Standup meeting - frequent feedback & interact with others Use AMS formula to know the:

    consequences of the all actions in collective results responsibility of one own actions

    Perform impact tests at individual actions Experience problems created by own actions

    Methods

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    The 6th Way Reward For Cooperation

    Rewa

    rd On

    Coop

    eratio

    n;

    Impro

    veme

    nt > R

    isk

    Hide problem

    Resu

    ltsNot Punis h O n Failure(no poi nt cr yi ng over spill ed milk)Punis h for Not solving problemRewards for people who look for thing(s) that stop progress and find way to overcome it (them).Blame on failure may lead to risk averse which lead to hide problems. Change performance evaluation & reward system to turn on cooperation

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    The 6th Way Reward For Cooperation

    Methods

    Stop blaming others (blame yourself), this uplift inner drive Develop formula for success at group level Set guiding rules for managers when seeking feedbacks,

    provide coaching, and asking questions Avoid reliance from top by disable escalation - focus to be

    more independent

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    Fact findings On Cooperation and Complexity Build Irresistible Business Case Create an action plan

    Implement the Six Simple Ways into Your Organization

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    Implement the Six Simple Ways into Your Organization

    Fact findings On Cooperation and Complexity

    Find the pain points of complexity that lead to the need to cooperate

    Understand (may ask) how they would like to do for the cooperation

    The reasons to why adopt Six Simple Way are the most attractive

    Find out the impedes getting in the way of cooperation

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    Implement the Six Simple Ways into Your Organization

    Build Irresistible Business Case

    Argue on pain points and reasons base on the most convincing way why the Six Simple Ways are urgently needed. Supporting information based on fact findings.

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    Implement the Six Simple Ways into Your Organization

    Create An Action Plan

    Design formula and six simple ways platform Address complexity by cooperation Agile approach to get people built it for

    themselves on an on-going basis and increase acceptance rate

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    Note ...what need to watch out Beware not to complicate the complexity and bordered by traditional concept: refrain from controlling not to measure results to judge performances

    Six simple ways influence day-to-day works through turning on autonomy in cooperation at operational level. This deliberate change may be marginal but the impact to the organizations bottom line is significant.

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    Warning not everyone can use this!Best for decentralized decision-making organization and with following criteria: Stable cash flow Less autocratic Leadership Positive culture Suffered from bureaucratic organization Desperate company in complex environment

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    If you have any querycare@3cthinktank.com

    3CTT is a management consultant who advise and run projects for holistic business solutions, usually end-to-end, to improve business and make achievements. They cover all business functions with unique IT enhancements to increase companies competitive advantages, maximizing revenue, liquidity, & profit while designing highly effective organization.

    We had been recognised by many as Trusted Advisor, Growth Driver, Turnaround Expert, Exceptional Motivator, Strategist, Business Designer, and Dynamic Change Agent

    For more information: www.3cthinktank.com