6 steps to implement virtual cards

1
Evaluate Your Travel Program Goals Understand Your Ecosystem and Available Options Choose A Virtual Card Product Operationalize VANs Across Your Enterprise Set Your KPIs and Then Measure Your Goals Increase Your Travel Program Efficiency & Profitability A Step-by-Step Guide to Virtual Cards for Travel Managers Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Think of VANs as a verb, a solution that executes a valuable service. As such, VANs must be adopted with purpose to drive a meaningful measurable goal. Without a specific goal, VANs can be a solution in search of a problem. 1 Increase supplier adoption 2 Decrease personal card use 3 Reduce fraudulent charges 4 Expedite reconcilliation time 5 Earn rebates on spend 5 common goals instarting VAN usage: The phrase, “you are only as strong as your weakest link” holds true with VANs. The partners in your ecosystem – banks, travel agencies and 3rd party technology – could heavily influence how quickly and efficiently you adopt VANs. Key things to understand about your partner ecosystem: Bank Travel Agency 3rd Party Technology Do they offer VANs? What types? Can they support VANs? From which providers? Do they integrate VANs? Is it seamlessly into existing workflows? Put onto card in advance In account with overdraft features In account with collateral backed elastic money line Based on financial worthiness Now that a goal has been identified and alignment within the ecosystem has been established, it is time to choose the type of VAN to subscribe to. Depending on the banking institution, many types of VANs are available. Common types of VANs include: Spend up to amount... ($ available on each card) This step is the most crucial of all! Making VANs work seamlessly in day-to-day operations is the difference between a concept and a successful implementation. It is simple to issue a virtual card, it is not simple to issue one within your current workflow while improving productivity and lowering costs. With many ways to generate a VAN, you want one that drives efficiency rather than more work. Things to consider in making VANs a reality: WHO WHO WHERE HOW Who is requesting the VAN? Where is the VAN request generated from? How is that VAN request being handled? Who is responsible for maintaining the technology? Technology Partner Travel Agent Traveler Corporation GDS Portal Website Application Automatic Manual Mixture Technology Partner Travel Agent Traveler Corporation When VANs are properly operationalized, they can be tracked and reported on. Access to proper VAN detail and essential data allows you to isolate trends and understand data. Whether through static reports or on-demand visual dashboards, understanding VAN usage is important. Common VAN key performance indicators (KPIs) to keep track of: average difference in issued vs settled VAN amount +/- average refunded VAN amount peak months of issued and settled VAN amounts number of VANs generated per trip total amount of issued, authorized, and settled VANs Now that the infrastructure to a successful VAN program has been laid, you can test and try different strategies to make it more efficient to your specific program. Being creative in motivating traveler behavior is only possible if a VAN program has sound fundamentals and the ability for customization. How low can VAN tolerances for hotel incidentals become? How low can the ratio of VANs issued per trip become? How high can airline ancillary attachment become when paid by VANs? How quickly can my VAN process turnover from start to finish? Ways we can help Evaluate Your Travel Program Goals Step 1 Understand Your Ecosystem and Available Options Step 2 AutoPay reinforces travel program initiatives either directly at payment via our VAN solution or upstream with our business rules logic engine iQCX. AutoPay can integrate to travel agencies, profile systems, GDSs, back office systems, payment issuers, banks and card networks. Choose A Virtual Card Product Step 3 Operationalize VANs Across Your Enterprise Step 4 AutoPay is a flexible VAN product offering both prefunded and credit based VANs issued by a variety of issuers, banks and card networks. AutoPay seamlessly integrates into travel workflows allowing travel agencies to automatically request and generate VANs directly from the GDS. Set Your KPIs and Then Measure Your Goals Step 5 Increase Travel Program Efficiency & Profitability Step 6 We have complement reporting, business intelligence and visualization tools to help drive insights and analytics from your VAN data. Our various suite of products are fully integrated and customizable to be tailored to your specific workflow and operational needs. Cornerstone Information Systems | www.CISwired.com | 300 W 6th Street, Bloomington, IN 47460 USA Prefunded Debit with credit line Debit Credit Email Phillip Tau for an AutoPay demo or VAN consultation. Visit our website for more information about AutoPay and the benefits of VANs. [email protected] | www.ciswired.com/autopay

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Page 1: 6 Steps to Implement Virtual Cards

Evaluate Your Travel Program Goals

Understand Your Ecosystem and Available Options

Choose A Virtual Card Product

Operationalize VANs Across Your Enterprise

Set Your KPIs and Then Measure Your Goals

Increase Your Travel Program Efficiency & Profitability

A Step-by-Step Guide to Virtual Cards for Travel Managers

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Think of VANs as a verb, a solution that executes a valuable service. As such, VANs must be adopted with purpose to drive a meaningful measurable goal. Without a specific goal, VANs can be a solution in search of a problem.

1Increasesupplieradoption 2

Decreasepersonalcard use

3Reducefraudulentcharges

4Expeditereconcilliationtime

5Earnrebateson spend

5 common goals instarting VAN usage:

The phrase, “you are only as strong as your weakest link” holds true with VANs. The partners in your ecosystem – banks, travel agencies and 3rd party technology – could heavily influence how quickly and efficiently you adopt VANs.

Key things to understand about your partner ecosystem:Bank Travel Agency 3rd Party Technology

Do they offer VANs?What types?

Can they support VANs?From which providers?

Do they integrate VANs?Is it seamlessly into existing work�ows?

Put onto cardin advance

In account withoverdraft features

In account withcollateral backed

elastic money line

Based onfinancial

worthiness

Now that a goal has been identified and alignment within the ecosystem has been established, it is time to choose the type of VAN to subscribe to. Depending on the banking institution, many types of VANs are available.

Common types of VANs include:

Spend up to amount...

($ availableon each card)

This step is the most crucial of all! Making VANs work seamlessly in day-to-day operations is the difference between a concept and a successful implementation. It is simple to issue a virtual card, it is not simple to issue one within your current workflow while improving productivity and lowering costs. With many ways to generate a VAN, you want one that drives efficiency rather than more work.

Things to consider in making VANs a reality:

WHO WHOWHERE HOWWho is requesting the VAN? Where is the VAN

request generated from?How is that VAN

request being handled? Who is responsible for

maintaining the technology? Technology Partner

Travel Agent

Traveler

Corporation

GDS

Portal

Website

ApplicationAutomatic Manual

Mixture

Technology Partner

Travel Agent

Traveler

Corporation

When VANs are properly operationalized, they can be tracked and reported on. Access to proper VAN detail and essential data allows you to isolate trends and understand data. Whether through static reports or on-demand visual dashboards, understanding VAN usage is important.

Common VAN key performance indicators (KPIs) to keep track of:

average difference in issued vs settled

VAN amount

+/-average

refunded VAN amount

peak months of issued and settled

VAN amounts

number of VANs

generated per trip

total amount

of issued, authorized, and settled

VANs

Now that the infrastructure to a successful VAN program has been laid, you can test and try different strategies to make it more efficient to your specific program. Being creative in motivating traveler behavior is only possible if a VAN program has sound fundamentals and the ability for customization.

How low can VAN tolerances for hotel incidentals become?

How low can the ratio of VANs issued per

trip become?

How high can airline ancillary attachment become when paid by VANs?

How quickly can my VAN process turnover from start to finish?

Ways we can help

Evaluate Your Travel Program GoalsStep 1 Understand Your Ecosystem and Available OptionsStep 2

AutoPay reinforces travel program initiatives either directly at payment via our VAN solution or upstream with our business rules logic engine iQCX.

AutoPay can integrate to travel agencies, profile systems, GDSs, back office systems, payment issuers, banks and card networks.

Choose A Virtual Card ProductStep 3 Operationalize VANs Across Your EnterpriseStep 4

AutoPay is a flexible VAN product offering both prefunded and credit based VANs issued by a variety of issuers, banks and card networks.

AutoPay seamlessly integrates into travel workflows allowing travel agencies to automatically request and generate VANs directly from the GDS.

Set Your KPIs and Then Measure Your GoalsStep 5 Increase Travel Program Efficiency & ProfitabilityStep 6

We have complement reporting, business intelligence and visualization tools to help drive insights and analytics from your VAN data.

Our various suite of products are fully integrated and customizable to be tailored to your specific workflow and operational needs.

Cornerstone Information Systems | www.CISwired.com | 300 W 6th Street, Bloomington, IN 47460 USA

Prefunded Debit with credit line Debit Credit

Email Phillip Tau for an AutoPay demo or VAN consultation.Visit our website for more information about AutoPay and the benefits of VANs.

[email protected] | www.ciswired.com/autopay