6 WAYS TO GET MORE POSITIVE ONLINE REVIEWS FOR YOUR BUSINESS

More Reviews = More Customers• 92 percent of all consumers read online

reviews for local businesses.• 72 percent trust online reviews as much

as personal recommendations. • Customers are more likely to call the local

business with the most reviews and the higher overall rating.

The Benefits of Online ReviewsOnline reviews:• appear in search engine results, giving

your customers one more way to find you. • have the same power as word-of-mouth

referrals.• help you build credibility and gain trust.• Help you continually improve your

products and services.

6 Ways to Get More Positive Reviews

1. Check Your Online Reputation• Get your free online reputation report at:

www.onlinereviewbuilder.com/get-more-customer-reviews • You'll find out:

• Your review score out of 100• Average rating out of 5 by patients• Ratings distribution• Volume of reviews by social media site• Significant issues including:

• The number of negative reviews• Whether your online reputation is improving or declining

2. Improve the Customer Experience

• Satisfied customers are your only source of (legitimate) positive reviews.

• Dissatisfied customers are likely to tell several people about their negative experience.

• Ask your customer for feedback, and find ways to address common concerns and continually improve your business.

3. Create Multiple Review Profiles• Create profiles for your business on

multiple review sites like Yelp, Google, Yellow Pages, and Facebook.

• Your customers will likely have a preference for and familiarity with certain review sites.

• Display your reviews from all review sites on one page on your website.

4. Ask for Reviews Consistently• Make it a habit to ask

customers for honest feedback.• Never bribe customers for

positive feedback.• Ask your customers to connect

with your business through Facebook or your website.

• Make it easy for your customers to leave reviews on your website.

5. Make it Easy to Leave Reviews Create a single review page on your website with simple instructions for your customers to leave reviews.

Your customers should be able to leave a review at the review site of their choice, all within a few clicks.

6. Minimize Negative Reviews• Consistently ask for customer

feedback and continually improve your business and customer service.

• Attempt to resolve issues before they lead to negative reviews.

• Collect a large number of positive reviews to reduce the significance of any negative reviews.

Grow Your Business With Online Review Builder

Want to make the review process as easy for your customers as possible? Visit www.onlinereviewbuilder.com

www.onlinereviewbuilder.com888-902-0955