6 ways to deliver corporate elearning with moodle
TRANSCRIPT
Presenters: Jim Yupangco & Sean Hougan
6 Ways to Deliver Corporate eLearning with Moodle
E M P O W E R T A L E N T
Sean HouganLearning Design
Specialist
Jim YupangcoVP CustomerExperience
Your Hosts
Totara & Moodle are 80% more cost
effective
Managed cloud hosting reduces
your IT operating costs by more than
40%
Over 12 years of experience and 600 customer
implementations
We Reduce the Cost of Learning
Moodle as Corporate eLearning Platform
• 54,000 registered Moodle sites
• 68 million users worldwide
• Robust open-source platform
• Supported by a global community—138 Million forum posts
• Over 500 plugins
• Highly flexible
Your in Good Company
Today’s Topics
1. eLearning Course Development
2. Managing Product and Service Launches
3. Utilizing Communities of Practice
4. The Hiring and Interview Process
5. Delivering and Managing Compliance Training
6. Organizing and Managing Competency Based Training
• Replace with poll
Poll 1: What 3 Topics Interest you the Most?
eLearning Course Development in Moodle
Steps to take:
1. Plan and design course with predefined learning outcomes
2. Utilize & understand course settings
3. Set the course format: weekly, topic or social
4. Create or upload course content into Moodle
• About AFABC : Non-profit that provide training for adoptive families
• Business Problem: Providing education programs to over 400 clients spread across BC
Case Study: Adoptive Families of BC
• Why Moodle? Cost-effective LMS that met privacy conditions
• Results: Increased program accessibility, new revenue streams, increased audience reach by 25%
• Tips from AFABC: Partner with a flexible Moodle partner organization that can support your hosting and training requirements
eLearning Course Development in Moodle
eLearning Course Development in Moodle
Product & Service Launches in Moodle
Steps to take:
1. Create a Moodle Course
2. Create Terminology glossaries
3. Follow up with a Quiz
• AA Ireland’s Business: Premier roadside assistance
• Business Problem: Keeping new and existing customer service agents up-to-date on rate and product changes
Case Study: AA Ireland
Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011)
• Why Moodle? Served wider needs for HR Intranet & content repository
• Results: Agents can access the product database anywhere, anytime
• Tips from AA: plan ahead and put a structure in place pre-launch & training
Product/Service Launches
Product/Service Launches
Utilizing Communities of Practice in Moodle
Steps to take:
1. Create and Manage a wiki
2. Create a collaborative glossary for development of shared vocabulary
3. Set up a database to manage an annotated bibliography
4. Set ‘Community Moderator role’ for a self-moderating community
5. Enable an RSS feed to improve communication
• Adapts’ Business: Association for International and Comparative Studies in Labour and Industrial relations
• Business Problem: 200 employees spread across the world needed a place to share materials & project updates
Case Study: Adapt
Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011)
• Why Moodle? Simple & adaptable to needs for managing access
• Results: Research agents can now connect in COPs, users have grown by 156% in two years
• Tips from Adapt: Begin with Moodle’s basic functions & expand to know its depth
Communities of Practice in Moodle
Communities of Practice in Moodle
The Hiring & Interview Process in Moodle
Steps to take:1. Create assignment & allow users to submit
documents
2. Create basic competency test w/multiple choice and essay questions
3. Use f2f module to schedule interviews
4. Provide conditional access to only those applicants who qualify
5. Create forums with resources decision makers
• A&L’s Business: Premier law firm with offices in Ireland, London & the US
• Business Problem: Many stakeholder’s needed to partake in the assessment process for candidates
Case Study: A&L Goodbody
Source: Rice, W., Moodle 2.0 E-Learning Course Development (Olton, Birmingham: Packt Publishing, 2011)
• Why Moodle? Heavily customizable to meet specific requirements, easy to use
• Results: Administration time greatly reduced with streamlined process for all stakeholders
• Tips from A&LG: Get to know Moodle so you can release it’s potential; throw away the box!
Hiring/Interview Process
Hiring/Interview Process
Hiring/Interview Process
• Benefit from the powerful backbone of Moodle with additional features tailored for corporate eLearning
– Hierarchies
– Audiences
– Competencies
– Learning Plans
– Performance Management
– Performance Review/Appraisals
Why Totara for Corporate eLearning?
Compliance Training & Management in Totara
Steps to take:1. Design or upload compliance course
2. Schedule Face-to-face session if necessary
3. Create pre-quiz or test competencies
4. Create final test for re-evaluation
5. Set activity/course completion conditions
6. Set expiration dates and recertification paths
7. Run or automate reports on compliance status of employees
Competency Based Training & Management in Totara
Steps to take:1. Create multiple competency frameworks
2. Map competencies to positions, management levels, departments & teams
3. Required competencies will automatically appear in learning plans
4. Create courses to link to competencies which populate learning plans
5. Create detailed reports to map competencies of current employees
• Step Energy’s Business: Oil, gas and energy supplies and services
• Business Problem: Providing onboarding and compliance training for 400+ employees spread across Canada
Case Study: Step Energy
• Why Totara? Built-in hierarchies and framework enable faster step-up of individual and group learning paths
• Results: Ability to streamline training, offering more with less, and expansion opportunities.
• Tips from Step Energy: Make use of the free learning resources that Lambda provides!
Compliance/Competency Training
Compliance/Competency Training
Compliance/Competency Training
Compliance/Competency Training
Compliance/Competency Training
Poll 2 – Which corporate eLearning features would you like to learn how to set-up?
