601_ecmp_enrolmentclient_operatormanual_multiplatform.pdf

APP.QUL.TEM.005 Ver. 1.0 UIDAI Internal Page 3 of 108

User Manual/Installation Guide

USER MANUAL

ECMP 3.0



Table of Contents

1 Introduction .......................................................................................................................................... 6

1.1 What is the purpose of this User Manual? ................................................................... 6

1.2 Introduction to the Unique Identification Number ...................................................... 6

1.3 Some commonly used terminology .............................................................................. 6

1.4 Who is an enrolment operator? ................................................................................... 7

2 General Instructions .................................................................................................................................... 8

3 System Configuration ........................................................................................................................... 9

3.1 System configuration .................................................................................................... 9

3.2 GPS ................................................................................................................................ 9

3.3 Importing Pre-enrolment Data ................................................................................... 11

3.4 Importing the pre-enrolment data file in to the computer ........................................ 11

3.4.1 Import from External Source .................................................................................... 11

3.4.2 Import from Aadhaar Enrolment Client Lite Edition ................................................. 13

4 New Enrolment: Using the Enrolment Client .................................................................................... 15

4.1 Logging in to the AADHAAR Enrolment Client ............................................................ 15

4.2 Connecting Biometric Devices to Enrolment Station .................................................. 19

4.3 Capturing resident demographic data ........................................................................ 19

4.3.1 Capturing Resident’s Demographic data (By entering pre-enrolment ID)................ 20

4.3.2 Capturing resident’s demographic data (manually filling-in data) ........................... 21 4.4 References .................................................................................................................. 24

4.4.1 Proof of Date of Birth ................................................................................................ 24

4.4.2 POI / POA Documents ............................................................................................... 25

4.4.3 Introducer ................................................................................................................. 26

4.4.4 Head of Family .......................................................................................................... 26

4.4.5 Relative Details ......................................................................................................... 27

4.4.6 Documents submitted for verification ...................................................................... 28

4.5 Capturing resident’s banking details ........................................................................... 28

4.6 Photograph.................................................................................................................. 29

4.6.1 Capturing resident’s photograph .............................................................................. 29

4.6.2 Capturing Photo - Biometric exceptions ................................................................... 32



4.7 Fingerprints ................................................................................................................. 33

4.8 Iris ................................................................................................................................ 36

4.9 Review ......................................................................................................................... 38

4.9.1 Resident / Operator reviewing the captured data ................................................... 38

4.9.2 Operator confirmation .............................................................................................. 40

4.9.3 Supervisor confirmation ........................................................................................... 40

4.9.4 Introducer confirmation ........................................................................................... 40

4.9.5 Saving enrolment ...................................................................................................... 41

4.9.6 Printing receipt ......................................................................................................... 41

4.9.7 Attaching / Scanning Documents .............................................................................. 43 5 Correction Process: Using the Enrolment Client ............................................................................... 46

5.1 Correction of Demographic Details ............................................................................. 47

5.1.1 Enrolment Number & Enrolment Date ..................................................................... 47

5.1.2 Correction in the Name ............................................................................................ 47

5.1.3 Correction in the Personal Information .................................................................... 48

5.1.4 Correction in Contact Information ............................................................................ 48 5.2 References .................................................................................................................. 48

5.2.1 Verification of Details Corrected .............................................................................. 48



5.3 Banking Screen ............................................................................................................ 51

5.4 Photograph and Confirmation .................................................................................... 51

5.4.1 Photograph ............................................................................................................... 51

5.4.2 Biometric Confirmation ............................................................................................ 52 5.5 Review ......................................................................................................................... 53


5.5.2 Attaching / Scanning Documents .............................................................................. 56 6 Update Resident Information ............................................................................................................ 59

6.1 Capturing resident demographic data ........................................................................ 59

6.1.1 Aadhaar Number & Resident Name ......................................................................... 59

6.1.2 Correction in the Name ............................................................................................ 60

6.1.3 Correction in the Personal Information .................................................................... 60

6.1.4 Correction in Contact Information ............................................................................ 60



6.1.5 Biometric Exception .................................................................................................. 61 6.2 References .................................................................................................................. 61

6.2.1 Verification of Details Corrected .............................................................................. 61



6.3 Banking Screen ............................................................................................................ 64

6.4 Photograph ................................................................................................................. 64 6.4.1 Photograph ............................................................................................................... 64

6.5 Fingerprint ................................................................................................................... 65

6.6 Iris ................................................................................................................................ 66

6.7 Review ......................................................................................................................... 66

6.7.1 Review....................................................................................................................... 66


6.7.3 Attaching / Scanning Documents .............................................................................. 69

7 Lost Aadhaar Number ........................................................................................................................ 71

7.1 Demographic Details ................................................................................................... 72

7.2 Authorization and Delivery ......................................................................................... 73

7.2.1 Guardian Details........................................................................................................ 73

7.2.2 Delivery Address Details ........................................................................................... 73

7.3 Photograph and Confirmation .................................................................................... 74

7.4 Fingerprints ................................................................................................................. 75

7.5 Iris ................................................................................................................................ 76

7.6 Review ......................................................................................................................... 76 7.6.1 Printing receipt ......................................................................................................... 77

8 Report Resident Death .................................................................................................................. 80

8.1 Report Deceased ......................................................................................................... 80

8.2 Biometric Confirmation .............................................................................................. 81 8.2.1 Printing receipt ......................................................................................................... 82

9 End of Day Review .............................................................................................................................. 84

9.1 User Review ................................................................................................................ 84

9.2 Introducer Review ....................................................................................................... 85

9.3 Confirm Status ............................................................................................................ 85

10 Export and Sync .................................................................................................................................. 88



10.1 Export .......................................................................................................................... 88

10.1.1 CIDR Packets ............................................................................................................. 88

10.1.2 Registrar Packets ....................................................................................................... 88 10.2 Sync ............................................................................................................................. 89

11 Reports ................................................................................................................................................ 90

11.1 End of Day Report ....................................................................................................... 90

11.2 Hold / Reject Report ................................................................................................... 90

11.3 Pickup List ................................................................................................................... 91 Appendix 1. – Application Shortcuts ................................................................................................... 92

Appendix 2. – On Screen Key Board Help ....................................................................................... 94



1 Introduction This section of the manual will provide you with some context about Unique Identification numbers

(UID numbers), the purpose of this manual and some commonly used terminology in the manual.

1.1 Purpose

Collecting data from residents (people residing in the country) and issuing UID numbers is based on a pre-

defined process involving various players, each player with his/her specific roles and responsibilities.

This manual is intended for the enrolment operators who will be seated at the enrolment stations and will

perform the resident enrolments.

After reading this manual, an enrolment operator should be able to:

Perform the relevant tasks (described for an enrolment operator in the enrolment process) using

the multi-platform AADHAAR enrolment client.

1.2 Scope The scope of the document is to cover the functionalities of ECMP 3.0. If any other functionality is dependent

upon, then a reference is made in the document wherever applicable.

1.3 Audience

Registrar: is the entity/organization that acts as the administrator and owner of the entire enrolment

process and system.

Enrolment Supervisor: is a person who supervises the enrolments that happen at a given enrolment

centre. S/he makes sure all the enrolments take place smoothly and all the rules are followed. S/he

authenticates and overrides the exception captures done by the enrolment operator. Supervisor can also

act as an operator and enrol a resident.

Enrolment Operator: is a person who captures and maintains the details of the resident. S/he is also

responsible for exporting the resident data file to an external storage device (like USB, CD).

1.4 Minimum System Requirement ECMP is a desktop application

2 GHz, Dual core CPU or later

3GB RAM or higher

160GB HDD

Dedicated USB 2.0 Port(minimum 5 ports required)

Note: (Windows Vista/any 64 bit Operating System is not supported)

1.5 Some commonly used terminology

Let us start by describing some terminology that will be used in this document.

Unique Identification Number or UID number: is a 12-digit number issued by the government as proof

of identity and residence in India, verifiable by means of a biometric identification system.

Enrolment: is the process of capturing resident data (including demographic and biometric data). The

enrolment is done by an enrolment operator.

Enrolment Center: is the location where the enrolment happens.

Enrolment station: The enrolment station includes a computer, the biometric devices and some accessories.

This is where the operator sits and the actual enrolment of residents takes place.



Entity: An entity may be a person, group of people or organization performing a particular task or set of

tasks in the overall process of enrolling residents and issuing UID numbers.

Registrar: is the entity/organization that acts as the administrator and owner of the entire enrolment

process and system.

Enrolment Supervisor: is a person who supervises the enrolments that happen at a given enrolment

centre. S/he makes sure all the enrolments take place smoothly and all the rules are followed. S/he

authenticates and overrides the exception captures done by the enrolment operator. Supervisor can also

act as an operator and enrol a resident.

Enrolment Operator: is a person who captures and maintains the details of the resident. S/he is also

responsible for exporting the resident data file to an external storage device (like USB, CD).

Resident: is a person who undergoes the enrolment capture process and gets an UID – AADHAAR number

from the government.

Demographic data: is data about the resident that is related to Name, Gender, Date of Birth, Address,

Mobile Number and Email, Relationship and other details like Information Sharing Consent, NPR Receipt

Number and Banking Details

Biometric data: is data about the resident that is related to face (photo), IRIS and Fingerprints.

Central ID Data Repository (CIDR): is a repository regulated and managed by the UIDAI. It issues UID

numbers, updates resident information and authenticates the identity of residents as required.

1.6 Enrolment Operator An enrolment operator is appointed by an enrolment agency to carry out the enrolment of residents

using the AADHAAR enrolment client.

An enrolment operator is responsible for the actual capture of resident data (using the AADHAAR

enrolment client installed on the computer and the biometric devices provided by the enrolment

agency that appointed him).

An enrolment operator is expected to ensure that all the data captured is correct and has been

verified using one of the means specified by the enrolment agency.

The roles and responsibilities of an enrolment operator include:

Let us now move to the next section, which will provide information about the enrolment centre and

enrolment station where the enrolments takes place.

1. Enrolment of residents by capturing their demographic and biometric data.

2. Capture of Residents’ bio metric exception ( missing fingers, eyes, iris etc.)

3. Obtaining supervisor verification for all biometric exceptions pertaining to residents.

4. Saving resident data and exporting data to CIDR (over SFTP).



2 General Instructions

All the screenshots provided in this manual are only for illustration purpose. The actual display of it

might vary from the screenshots provided.

Transliteration – Most of the fields in the application are provided with transliteration function.

Press TAB key to transliterate a field after entering the data in English. Data will be transliterated to

the local language selected. In case transliterated data need to be overwritten, press IN- SERT key

to make the change effective. Press CTRL + K to get on screen local language key board.

Mandatory fields – All mandatory field are marked with red coloured star - . Field level

validations will not be passed until these fields are filled with valid data.

Every field in the enrolment client has set of validations associated with it. These validations will

be invoked while navigating out of the field. In case certain validations fail, user can see the field

highlighted (in red colour).

Every screen in the enrolment client application has set of validations to prevent erroneous data

getting into the system. These validations will be invoked while switching from one screen to

another. If all validations are passed, then a green colour tick mark will appear near the

screen name.

Maximum number of attempts allowed to capture resident biometric details is configurable.

Here, it is set to 4 attempts. If all the 4 captures fail and does not meet the defined threshold, the

last capture is considered as the best capture.

Maximum number of enrolments performed per day, maximum number of un-exported packets

allowed in the client and interval between mandatory synchronization are set by the server.

Once client reaches any of these limit, all enrolments related features in the client will be disabled.

However other features like end of day review, export and sync, report etc will be enabled.

Aadhaar enrolment client has an on screen local language key board which can be used for

correcting local language entries. On screen key board can be launched by clicking CTRL + K. Refer

Appendix – 2 for details.



3 Using the System

3.1 System configuration Before the operator can use the computer/laptop to enrol residents, someone with administrative privileges

on the laptop/computer needs to configure some basic parameters for the enrolment client. The person

performing the system configuration is typically a representative of the registrar.

For the guidelines and procedure to install the admin application and configure the enrolment client,

kindly refer to the Aadhaar enrolment client administrator manual.

3.2 GPS To identify the physical location of the enrolment station, GPS (Global Positioning System) is integrated with

enrolment client. GPS will provide latitude, longitude and altitude of the current location of the

enrolment station. It is mandatory to update the GPS co-ordinates in every day. If GPS co-ordinates are not

updated, all enrolment related functionalities in the client will be disabled. While logging to the client, if the

GPS co-ordinates are not present or if GPS co-ordinates are not current, then application will display

following message.

Click OK and application will display following page.



Click “Goto GPS Page” to update GPS co-ordinates. GPS dongle must be attached to the system before

starting the GPS.

Connect the GPS dongle in the USB port and select the buad rate from the drop down list. (Most of

the GPS receivers work at a baud rate of 4800 bits per second. If your GPS receiver got a different

baud rate, select the same from the drop down list)

Click on the Start GPS button. Application will display following message:

Once the co-ordinates appear in the text boxes, click on the Stop GPS button. Application will

display following message:

Current GPS co-ordinates will be displayed in the status bar. Users can update the GPS co-ordinates anytime

by accessing the GPS Details screen.



Note: GPS receivers calculate the co-ordinates with help of signals from multiple GPS satellites. Hence it

may take some time before the co-ordinates to appear on the screen. Also GPS signals usually not

available indoor. If GPS receiver is unable to pick the signals, move the receiver near to window or

open space.

3.3 Importing Pre-enrolment Data Resident data is to be collected before the actual enrolment of residents takes place. This is typically

taken care of by the registrar and enrolment agency.

Pre-enrolment of residents may also involve a web-based UID registration that the residents will do

themselves. The process for the pre-enrolment of residents is something that will be determined by

registrar and enrolment agency.

3.4 Importing the pre-enrolment data file in to the computer

Before starting the enrolments, operator needs to import the pre-enrolment data file (..csv or excel file).

Enrolment client supports both encrypted and non-encrypted data files. The data stored (about some of

the residents) in this file will allow operator to auto-fill some or all of the demographic fields (for those

residents) while enrolling these residents.

Pre-enrolment data file can be imported into the ECMP application by the following procedures:

Import from External Source

Import from Aadhaar Lite Edition

Note: The pre-enrolment data file has to be imported only once by the enrolment operator, before starting

the resident enrolments.

3.4.1 Import from External Source

Menu – Processes Import Pre-Enrolment Data Import from External Source Shortcut – Alt +

Ctrl + L

Figure 1 - Pre-Enrolment Data - External Source

Click on the Browse Icon and select the location of the pre-enrolment data file.

Select the pre-enrolment data file from the location where it is currently available.



To overwrite the existing pre-enrolment records, select the check box – “Remove existing records

first”.

For encrypted pre-enrolment files, select the check box – “Decrypt the file using password” and

provide password in the text box next to it.

Click on the “Import” button. All the records in the pre-enrolment file will be imported and records

with error or warning will be displayed on the screen. Records with error will be displayed with

red outline and records with warning, will be displayed in blue outline.

To generate a report out of the imported pre-enrolment data, click on the Generate Report but-

ton. This will generate a report with all the records having either error or warning (data format is not

adhered to).



Enter the filename and click on “Save” button to save the report. A .csv file will be saved on the

computer. On click of cancel, the dialog window would be dismissed.

3.4.2 Import from Aadhaar Enrolment Client Lite Edition

Operator can import resident’s pre-enrolment data generated through Aadhaar Enrolment Client Lite

Edition. The pre-enrolment data generated from Aadhaar lite edition will be in XML format.

Menu – Processes Import Pre-Enrolment Data Import from Aadhaar Lite Edition Shortcut – Alt +

Ctrl + L

Click on the Browse Icon and select the location of the pre-enrolment data XML file.

Select the location of the pre-enrolment data file generated through Aadhaar Lite Edition and

click Open.



To overwrite the existing pre-enrolment records, select the check box – “Remove existing records

first”.

For encrypted pre-enrolment files, select the check box – “Decrypt the file using password” and

provide password in the text box next to it.

Click “import” button to import the file selected. Last Import Status indicates the number of pro- files

available after the importing the data.



4 New Enrolment- Using the Enrolment Client

The following section will provide detailed information about the steps involved in enrolling residents,

along with instructions to use the enrolment client to perform these steps.

Given below are the lists of steps involved in enrolling residents using the enrolment client.

Let us now take a closer look at these steps and how they are performed using the enrolment client.

4.1 Logging in to the AADHAAR Enrolment Client

Assumption: Enrolment Client Multiplatform has been registered and configured using Enrolment Client

Administrator.

In order to start enrolling the residents and generate an Enrolment ID, Operator should login to the

AADHAAR enrolment client.

Launch the AADHAAR Enrolment Client by clicking on the Aadhaar enrolment client icon on the

desktop or in the start menu.

On launching the application, select appropriate user from the Operator ID drop down. (Only on

boarded users will be available in the drop down)

On selecting an operator ID from the dropdown menu, its corresponding operator name would be

Logging into Enrolment Client

Capturing resident demographic data

Capturing reference details

Capturing bank details

Capturing resident photo

Capturing resident’s fingerprint data

Capturing resident’s Iris data

Review and confirmation of captured data

Printing Enrolment receipt

Attaching / Scanning Documents



displayed in the Operator Name field.

Note: Only on boarded users will be available in the operator ID drop down list

Enter the Password and provide finger print and click on login button. Please remember that

both the password and biometric needs to be correct to the user to login.

If the selected user is not on boarded, then AADHAAR enrolment client will display following message. On

boarding is done by the administrator and steps for on boarding are explained in detail in the Aadhaar

enrolment client Administrator Manual.

If the enrolment client is not registered, the application will display following message and exit. For steps

to register the enrolment client, please refer the Aadhaar enrolment client Administrator Manual.

Once login to enrolment client, first screen appear will be New Enrolment screen. Following message will

be appeared in this screen.

This message provides information about latest client version, daily limit of number of enrolments for the

client, number of un-exported packets permitted and the number of days remaining to perform the



mandatory sync. These limits are configured in the server and will be updated in the client while synchronizing

with the server.

Post synchronization, the enrolment client may freeze with the following message displayed on the screen

asking for Operator action.

This happens as the EC has reached the threshold limit of the un-uploaded-packet count at the client system.

The system shall unfreeze post the Operator uploads all the exported packets. The current threshold limit is

1000 packets and is configurable the server.

Once the Operator uploads the exported packets, the Operator then shall initiate the Synching process

again. The following screen shot illustrate page where Operator shall initiate the synchronization post the

upload.



After the sync is complete, the Enrolment client shall be readily available again to continue the enrolment

of residents.

Every screen in enrolment client has three segments: Header, Main page, and Footer. And every field in these

screens which has dropdown shall now be accessible through mouse controls as well.

The Header section contains:

AADHAAR Logo, different tabs for the screens, main menu items - Resident Enrolment, Life-Cycle Changes,

and Processes.

The Footer section contains:

Biometric Device icons and printer icon are displayed on the left side of the footer. Registrar packet

preference icon shows the registrar’s preference for registrar packet. Green coloured icon means

registrar prefers to create registrar packets and registrar certificate is available in the system. Red colour icon

means, registrar doesn’t prefer to create registrar packet or registrar certificate is not available in the system.

Currently logged in user name, Registrar Code - Enrolment Agency Code - Enrolment Station ID Number –

Location Code, Enrolment Client Application Version, Date (DD-MMM-YYYY), Time (HH:MM:SS) are

displayed on right side of the footer.

The Main Page will have all the data fields corresponding to the screen.

4.2 Connecting Biometric Devices to Enrolment Station

Once the Enrolment Station has been configured, the operator has to connect all the Biometric devices to

the Enrolment Station to capture biometric details of a resident. Biometric devices that need to be

connected are Camera Device, Slap/Fingerprints Scanner and IRIS Scanner.



The enrolment client can support only one active VDM (Vendor Device Management) per device i.e. at

any point of time only one Camera, Fingerprints and IRIS device supported by the client application. In

case, multiple devices are attached for same modality, the client may not behave as expected

4.3 Capturing resident demographic data

The first step in the process of enrolling a resident is to capture the resident’s demographic data in the

enrolment client. For a resident to be enrolled, it is mandatory to bring documents that serve as Proof of

Identity, Proof of Address. In absence of these documents the resident should get introduced by an

Introducer or head of family.

Menu – Resident Enrolment Enrol a Resident Shortcut –

Alt + Ctrl + N

There are multiple ways to capture resident’s demographic data:

1. By entering the Web Pre-Enrolment ID resident received from the pre enrolment portal

2. By entering the Pre-Enrolment ID provided to the resident during the pre-enrolment data collected.

3. Manually – by entering the resident’s data.

4.3.1 Capturing Resident’s Demographic data (By entering pre-enrolment ID)

If the resident’s data is available in the pre-enrolment database, then resident needs to bring the valid

documents that were used during the Pre-Enrolment.

4.3.1.1 Web Search

Enter Web Pre-Enrolment ID, click Web Search icon.

4.3.1.2 Search

Enter Pre-Enrolment ID, click Local Search icon. Note: Press the down arrow key in the pre-enrolment id field and application will display available pre-

enrolment ids in the application. Select one from the list and press enter.

On clicking the local search button, when the entered Pre-Enrolment ID is available, the application

will fill in demographic details like Personal details (Name, Gender and Age or DOB) and Contact



Information like Mobile and Email. If available, verification details and relationship details also will

be filled by the application.

If the resident wants to change some data (from pre-captured data during pre-enrolment), the

residents (s/he) is required to provide valid documents to validate the changed data. The valid

document (list of documents approved by UIDAI) may certify the changes in resident data.

4.3.1.3 Advanced Search (Resident details search)

If pre-enrolment id is not available with resident, the operator can search using advance search option. Using

advanced search, it is possible to search in multiple fields at the same time like name, gender, age etc.

Click “More”, next to Pre-Enrolment ID field on Demographic screen.

Enter appropriate search criteria and select one of the check boxes in Look in option.

Select the appropriate gender and click Search button.

The Search Result appears with residents details. Select one record and press enter. Resident

details will be populated in the demographic screen.

4.3.2 Capturing resident’s demographic data (manually filling-in data)

If the resident did not participate in the pre-enrolment drive, resident’s data will not be available in the pre-

enrolment data file. In this case, the resident’s data has to be filled manually by the operator, using valid

documentation as the reference.



Note: All fields with red stars next to them are mandatory. The enrolment cannot proceed without filling

these fields

NPR Receipt / TIN No. National Population Register (NPR) receipt number is a mandatory field. If NPR number is not

available then select the “Not Given” check box.

Enter Name

Gender – Enter “M” for male, “F” for female and “T” for transgender. (If gender is selected as

transgender, application will display a message to confirm the selection)

Enter age or date of birth

If date of birth is entered and resident has an approved supporting document for date of birth,

then select the verified check box.

NOTE: If the enrolment client is registered for RGI registrars, verified check box will not be

available.

Enter Pin code Pin code is an auto suggest field, on entering 5 characters, it will display all available matching pin

codes. After entering the pin code, tab out from the pin code field. Application will retrieve pin

code details and populate it in the demographic screen.

If entered pin code is having multiple VTC-PO combinations, application will display following

message.

User need to select the correct combination by pressing down arrow key and press tab.



Similarly for the PO field, if there are multiple PO names available for entered pin code, user

need to select the correct PO name by pressing down arrow key and press tab.

Enter the resident’s Contact details. Contact details form is available in different templates. Select appropriate template from the drop

down. User can select the different types of address template from the drop down list:

o Complete

o Default

o Default: Printable Labels

o Simple

Information Sharing Consent Information Sharing Consent should be captured in order to authorize UIDAI to share the resident’s

details with other agencies. Select the checkbox, if the resident is ready to share his/her

information with other agencies.



Bio-metric exceptions

If resident has any bio-metric exceptions (missing eye(s) and missing finger(s)), then it has to be

recorded in the demographic screen. Accordingly biometric capture screens will be enabled or

disabled.

Click on the button. Mark the exceptions by clicking on the finger or eyes

and then click OK to continue.

In the example given below, left thumb is marked as exception.

Once demographic details are captured, click on the Next button to move to the Reference

screen.



4.4 Full Biometric Exception If the resident is a 100 % BE case i.e. no fingers and no iris, then the application will not enroll him. The

application doesn’t support 100% BE cases.

Please refer to the screenshot given below:-

4.5 References

After entering demographic data, next step is to capture the references. In the reference screen,

references and relative details will be captured.



4.5.1 Proof of Date of Birth

If the resident’s date of birth is selected as verified, then resident needs to provide a reference

document approved by UIDAI. Select appropriate document from the drop down list.

To provide reference for the enrolment, a resident has following options:

1. By providing valid POI/POA documents 2. Introducer 3. Head of Family

NOTE: If the enrolment client is registered for RGI registrars, proof of date of birth will be disabled.

4.5.2 POI / POA Documents

In this option resident need to submit valid Proof of Identity (POI) and Proof of Address (POA) documents.

The list of documents approved by UIDAI for this purpose is available in the application. Select document

submitted by the resident from the drop down for both POI and POA.



If the resident’s age is 5 or greater, and “Verify using supporting documents” option is selected, then the

Relative Details session is treated as Non-mandatory by the EC. The following screenshot illustrates this.

A new document for women applicant for name change after marriage has been approved as part of this

release. Kindly refer to the below screenshot.



4.5.3 Introducer

If resident is unable to provide documents to prove his/her identity or address, resident can be enrolled

through an introducer. Select the introducer option. Enter introducer name and Aadhaar number or press

down arrow in the introducer name field to get the list of introducers available in the application. To verify a

resident enrolment, Introducers must be on boarded before starting the enrolments.

Note: In case the introducer is selected from the application drop-down, the user can’t change the details

since the details are non-editable.

If the resident’s age is 5 or greater and “Introducer shall verify the resident’s identity/address” option is

selected then the Relative Details session becomes non-mandatory/optional.

NOTE: If the enrolment client is registered for RGI registrars, introducer option will be disabled.

4.5.4 Head of Family

Similar to introducer, resident can enroll through Head of Family (HOF). Head family should be present during

enrolment and he/she need to provide a valid document to prove his identity. Operator need to select the

same document from the drop down list available. It is also mandatory to capture head of family’s name,

relation to the resident and his/her enrolment id (EID) or Aadhaar (UID) in the same screen.

Note: HOF should be enrolled with the system before.



If the resident’s age is 5 or greater and “Head of Family shall verify the resident’s identity/address” option

is selected then the Relative Details session becomes mandatory.

NOTE: If the enrolment client is registered for RGI registrars, head of family option will be

disabled.

4.5.5 Relative Details

In the case of minors and residents enrolling through head of family, it is mandatory to capture relative

details. Relative should provide his/her name, relation with resident and Aadhaar number or enrolment id.

For all other residents it is optional to provide relative details. Not Given check box has to be checked if

resident is not providing relative details.

Application displays the list of all residents enrolled on the same station. This is given as to provide flexibility to

the user and avoid any kind of erroneous data entry. When the user selects the resident off the drop-down

list, the details get populated and it’s non editable.



Once reference and relative details are captured, click on the Next button to move to the next screen.

4.5.6 Documents submitted for verification

During the enrolment, resident may submit number of documents as references. This field is to capture the

number of document pages submitted by the residents. Enter the number of document pages (including

the enrolment form) here. Minimum accepted entry in this field is one.

NOTE: If the enrolment client is registered for RGI registrars, head of family option will be disabled.

4.6 Capturing resident’s banking details After capturing the demographic data next step is to capture the banking details of the resident who

undergoes the enrolment process. Operator should select one of the below options.

1. I want UIDAI to facilitate opening an Aadhaar enabled bank account. 2. I have a bank account that can be linked with my Aadhaar profile. 3. I do not wish to link my bank details with Aadhaar at this time

If the resident wants the UIDAI to open a bank account and then link it with resident’s Aadhaar number,

then select the first option and select the name of the bank where the account to be opened.

If the resident wishes to link his/her existing bank account with Aadhaar, then select the second option.

Following details are required for this:

State: Select from drop-down list. By default the state entered in demographic screen will be

selected.

Bank Name: Enter the Bank Name or press down arrow to get the list of banks.

Branch: Enter the Branch details or press down arrow to get the list of branches of the bank

selected.

IFSC Code: If the bank name and branch are selected from the available list, this will be auto

populated. Else it can be entered manually. This is an optional field.

Account No.: Enter the Account No.



Once banking details are captured, click on the Next button to move to the photograph screen.

4.7 Photograph

After collecting bank details next step is to capture the resident’s photograph.

Note: On all the biometric capture screens, (i.e. Photograph, IRIS Scan, Fingerprint) the last capture

would be displayed, but the best capture would be displayed on the enrolment client Review screen.

4.7.1 Capturing resident’s photograph

In this screen operator should capture the resident’s photograph. To start the capture click on the

green arrow above the photo capture window or click anywhere within the photo capture window.

On click of Start Capture icon, video streaming starts through which the resident photo is captured.



If there are any errors in captured photo, application will display a message box with appropriate message.

Operator should take adequate measures to rectify the error. In the example given below, resident is sitting

away from the camera.

After capturing the photo, it will be checked for different quality attributes. Operator can check different

quality attributes and compliance of each attribute of the photo captured by clicking on the quality details

icon below the photo.

Click here to stop the photo capture

Click anywhere on the photograph to capture the photo



Overall quality score of the captured photo will be displayed in the quality bar below the photo. If the photo

captured meets the quality threshold, then the quality bar will be displayed in green colour. Else quality bar

will be displayed in red colour. If all the four attempts fail and does not meet the defined threshold, the

last capture is considered as the best capture. Best capture is identified by the following icon -

Application will always display the last captured photo. However operator can view the other photos by

clicking on the backward and forward buttons.

In the example given below, a photo is captured with overall score 85% and is marked as best capture.



4.7.2 Capturing Photo - Biometric exceptions

If any biometric exception specified in the demographic screen, then the same should be captured as

photograph in the Photograph screen. One photograph is enough for multiple exceptions. The exceptions

photograph window will be enabled only if any biometric exception is declared in the demographics screen.

To start the capture click on the green arrow above the photo capture window or click anywhere

within the photo capture window. Once the video streaming starts, click anywhere in the photograph to

capture the photo.

Quality bar and quality details will not be available for exception photograph. An example of exception

photograph given below.

Click here to stop the photo capture

Click anywhere on the photograph to capture the photo



4.7 Fingerprints

Fingerprints are captured using slap scanner. Finger prints are captured in three sets: left hand, right hand

and both thumbs. If any biometric exceptions are declared in the demographic screen, accordingly

fingerprint capture windows may get disabled. For example, if both thumbs are declared as exception

then fingerprint window for capturing thumbs will be displayed.

If the resident enrolling is a minor then it is not required to capture the fingerprint. Fingerprint capture

windows will be disabled and by default fingerprint screen will be turned green.

If the resident has extra fingers, no need to capture the fingerprint of extra fingers.

To start the capture click on the green arrow above the fingerprint capture window or click any-

where within the fingerprint capture window.



If there are errors in captured fingerprint, application will display message box with appropriate message.

Operator should take adequate measures to rectify the error. In the example given below, fingers are not

clean hence fingerprints are not getting captured properly.

Wrong handedness: Wrong handedness warning message are displayed in two scenarios:

Resident may unknowingly place the wrong hand on the slap device

The application itself may not distinguish the fingerprint contours Hence an operator must make sure that they capture the correct hands fingerprints, else the enrolment

client application displays a warning message.



After capturing the fingerprints, it will be checked for different quality attributes. Operator can check

different quality attributes and compliance of each attribute of the photo captured by clicking on the

quality details icon below the photo. Operator can take appropriate action by looking at these attributes.

Like photograph, overall quality score of the captured fingerprint will be displayed in the quality bar below

the fingerprint. If the fingerprint captured meets the quality threshold, then the quality bar will be displayed

in green colour. Else quality bar will be displayed in red colour. If all the four attempts fail and does not meet

the defined threshold, the last capture is considered as the best capture. Best capture is identified by the

following icon -

Application will always display the last captured fingerprint. However operator can view the other captures by

clicking on the backward and forward buttons above the fingerprint capture window.

Application also provides the visual feedback on the quality of the individual fingers. The application draws

a green box in case the finger quality is above threshold or a ‘RED’ box in case it drops below threshold.

In the example given below, left thumb is marked as exception and all other fingers are captured. Also note

the green boxes around fingers to mark the good quality of finger prints.



4.8 Iris Iris capture is done with special iris camera. Iris capture can be done for both eyes together or

separately. By default both eyes will be captured together. To capture both eyes separately, select the check

box below the screen. If biometric exception is marked for an iris, then corresponding iris capture window

will be disabled.

If the resident enrolling is a minor then it is not required to capture the iris. Iris capture windows will be

disabled and by default iris screen will be turned green.

To start the capture, ask the resident to look into the camera and click on the green arrow above the

iris capture window or click anywhere within the iris capture window. This will start the video streaming

and the camera will capture the iris picture.



Like photograph, overall quality score of the captured iris will be displayed in the quality bar below. If the iris

captured meets the quality threshold, then the quality bar will be displayed in green colour. Else quality

bar will be displayed in red colour. If all the four attempts fail and does not meet the defined threshold,

the last capture will be considered as the best capture. Best capture is identified by the following icon -

By default application will always display the last captured iris. However operator can view the other

captures by clicking on the backward and forward buttons.

In the example given below, both eyes are captured together with quality score above threshold.



Once iris capture done, click on the Next button to move to the Review screen.

4.9 Review

4.9.1 Resident / Operator reviewing the captured data

After capturing the demographic and biometric data, operator and resident should verify the same before

completing the enrolment. The review screen will display all the demographic data captured and the best

capture of biometric data. Operator should request the resident verify the data before completing the

enrolment.

To confirm the enrolment operator needs to provide his/her biometric data. If the enrolment is through

introducer, then introducer also needs to provide his/her biometric. If there are any biometric exceptions

declared in the demographic screen then supervisor biometric also should be captured.

Confirm button will be enabled only if all screen level validations are passed. If confirm button is not

enabled check the screens where green colour tick mark is not appeared near the screen name and then look

for specific fields in that screen. In the below example, reference screen validations are not passed.

Once the resident confirms the captured data, click on the Confirm button below the screen. This will open

the enrolment confirmation window.



4.9.2 Operator confirmation

Operator should provide his/her biometric in the operator confirmation window. By default name of the

operator currently logged in will be displayed above the operator confirmation window. To start the

capture, place any finger on the scanner and click on the green arrow above the fingerprint capture window

or click anywhere in the capture window. Finger used for confirming the enrolment should be one of the

fingers authenticated during on boarding.

4.9.3 Supervisor confirmation

If there are any biometric exceptions declared in demographic screen then supervisor confirmation is also

required. Names of all supervisors on boarded in the enrolment station will be available in the drop down

list above the supervisor confirmation window. Select the supervisor name from the drop down list and

capture his/her fingerprint. Supervisor can provide biometric of one of the fingers authenticated during on

boarding.

Note: Supervisor confirmation is optional when there are no biometric exceptions during enrolment

process while it’s mandatory otherwise.

4.9.4 Introducer confirmation

If the enrolment is through introducer, the introducer confirmation is also required to complete the

enrolment. Introducer can provide biometric of one of the fingers authenticated during on boarding. If

introducer is not present during enrolment, select the “Currently not present” check box below the

introducer capture screen. Introducer can review the enrolment later and provide his/her bio-metric to

confirm the enrolment.

In the example given below, operator and supervisor biometric are captured to confirm the enrolment.



Like other biometric captures, overall quality score for the captures will be displayed below the capture

window. If the overall score exceeds the quality threshold then quality bar will be displayed in green colour.

Else it will be displayed in red colour. Individual quality attributes can be accessed by clicking on the quality

details icon.

4.9.5 Saving enrolment

Once required confirmations are captured, then the save button will be enabled. Click save button to save

the enrolment. It indicates that the resident enrolment is complete and the operator is not allowed to

navigate back and make any changes to the enrolment data.

4.9.6 Printing receipt

Once the enrolment is saved, application will display a success window with following details.

Success message – This shows that the enrolment completed successfully.

Enrolment ID – ID of the enrolment complete. Same will be printed on the receipt also.

A check box to print the declaration statements in local language – Select this check box to print the

declaration statements in local language in the receipt.

Buttons to print the enrolment receipt, Attach documents and next enrolment.



Click on the Print Receipt button to print the enrolment receipt. Two copies of enrolment receipts will be

printed. Both contain almost same information except some minor differences. Resident copy should be

given to resident. Operator should retain the office copy after getting it signed by the resident.

Given below are examples of print receipts.



Once the Print Receipt button is triggered, Next Enrolment button will be enabled. The operator can

either print once again by pressing the Print Receipt button or press Next Enrolment to start new

enrolment.

4.9.7 Attaching / Scanning Documents

Once the acknowledgement receipt is printed, next step is to attach / scan reference documents selected in

the reference tab.

Click on the “Attach Documents” button to open the attachment / scanning window. (“Attach Documents”

button will be enabled only after clicking on the “Print Receipt” button.)



4.9.7.1 Attaching document

To attach a previously scanned document, click on the attach button.

While attaching previously scanned documents, note the following:

File type should be PDF.

File size should be less than 300 KB

File name should contain EID of the current enrolment or resident name and type of

document.

If the previously scanned document’s time stamp is not older than 30 minutes at the

time of attachment, then document name will not be checked.

If the file name is not meeting the specifications mentioned above, then application will display

following message.

If the file size exceeds 300 KB, then application will display following message.



4.9.7.2 Scanning Document Select the scanner from the drop down list

Select the required DPI (dots per inch)

Select the scan mode (colour or black and white)

Place the document to be scanned in the scanner and click on the scan button.

Scanner will start scanning and a progress bar will be displayed on the screen.

Once the scanning completes, a preview window will appear with scanned document image.

Click “Close button” Once the document is attached / scanned, then a tick mark will appear against that document.

Once all the documents are attached / scanned then save button will be enabled.

Click “Save” to complete the enrolment.



5. Correction process using Enrolment Client

After enrolling for Aadhaar, residents can request corrections in the demographic data within 96 hours of

enrolment. The following section will provide detailed information about the steps involved in correction

enrolment.

Residents can request corrections in demographic fields, information consent and Receipt number. Before

initiating correction enrolments, operator should check the original enrolment date and time in the original

enrolment receipt to ensure it is within the 96 hour window. Resident can request one correction within the

96 hour window. Operator should ensure to enter the latest enrolment id & date in the respective input

field. For example, if a resident undergo correction process for the second time. Opera- tor should make sure

to enter the latest generated Enrolment No. & Date.

Given below is the list of steps involved in correcting an enrolled demographic details of a resident using the

enrolment client.


Enter Enrolment ID and Date

Enter Name of the resident

Enter all the fields to be corrected

Capturing reference data

Capturing resident’s biometric data






5.1 Correction of Demographic Details

Menu – Resident Enrolment Correct Enrolment Details Shortcut –

Alt + Ctrl + C

5.1.1 Enrolment Number & Enrolment Date Enrolment number and enrolment date are mandatory to initiate the correction enrolment. Enter

the enrolment number and enrolment date and click the Check button to verify if the correction of

data is allowed for the given enrolment id.

If the enrolment id entered is valid for correction, then application will display following message.

If the enrolment id entered is not valid for correction, then application will display following message.

NPR number is a mandatory field. If not available, select the “Not Given” check box.

If the resident is a minor, please select the check box – “The resident is less than 5 years old”

5.1.2 Correction in the Name Name is a mandatory field even if resident doesn’t intend to make a correction in the Name. To make a

correction in the Name, operator should click on the edit icon besides the New Name text box. This will

enable the new name text box.

For any correction in name, resident should submit valid proof of identity document (POI) for verification.



5.1.3 Correction in the Personal Information

Correction in Personal Information section includes correction in any of the following fields: Name,

Gender and Age or DOB. In order to correct the Gender and Age or Date of Birth, the operator should

click on the edit Icon to enable its corresponding fields.

5.1.4 Correction in Contact Information

In order to correct the existing contact details, an operator should click edit icon on the right side of the

contact section header bar. All fields (Except Mobile and Email fields) under Contact Section will be enabled.

Operator should fill all fields in this section. Any blank field will be updated with blank values in server side

too. For any change in the address field, resident should submit valid proof of address (POA) document

for verification.

To correct Mobile number or Email ID of a resident, the respective Edit Icon displayed against each of

the fields should be clicked.

Information Sharing Consent can be selected as per resident’s request.

NOTE: If the enrolment client is registered for RGI registrars, verified check box will not be available

for DOB field.

Click Next to navigate to References screen to capture the references and Relative Details.

5.2 References

5.2.1 Verification of Details Corrected

For any correction in name and demographic details, resident should provide valid documents as proof of

identity (POI) and proof of address (POA). Based on the corrections made in each section identity proof

(POI) and address proof (POA) drop downs will get enabled. Operator needs to select the corresponding



document name from the dropdown menu, which is same as the document submitted by the resident for

verification purpose.


Relative details are mandatory if the resident getting enrolled is a minor (under 5 years). It is optional for

other residents. Select the relationship from the drop down and enter Name and Enrolment ID or Aadhaar

No.

For a resident of age 5 and above, and “Verify using supporting documents” option is selected, then the


For a resident of age 5 and above, and the “Introducer shall verify the resident’s identity/address” option

is selected then the Relative Details session becomes non-mandatory/optional.



For a resident of age 5 and above, and the “Head of Family shall verify the resident’s identity/address”

option is selected then the Relative Details session becomes mandatory.



number of document pages submitted by the residents. Enter the number of document pages (including the

enrolment form) here. Minimum accepted entry in this field is one.



NOTE: If the enrolment client is registered for RGI registrars, introducer and head of family options will

be disabled.

Click Next to navigate to Banking screen

5.3 Banking Screen

Currently Bank details are cannot be corrected in correction enrolments.

Click Next to navigate to Photograph and Confirmation screen

5.4 Photograph and Confirmation

5.4.1 Photograph

It is mandatory to capture photo of the resident during correction enrolments. To start the capture click

on the green arrow above the photo capture window or click anywhere within the photo capture

window. Once the video streaming starts, click anywhere in the photograph to capture the photo. If there

are errors in captured photo, application will display message box with appropriate message. Operator

should take adequate measures to rectify the error.



Overall quality of the score of the captured photo will be displayed in the quality bar below the photo. If the photo captured meets the quality threshold, then the quality bar will be displayed in green colour. Else quality bar will be displayed in red colour. If all the four attempts fail and does not meet the defined threshold, the last capture is considered as the best capture. Best capture is identified by the following icon -

Application will always display the last captured photo. However operator can view the other photos by

clicking on the backward and forward buttons.

5.4.2 Biometric Confirmation

Operator should capture the one set of biometric (left slap, right slap, thumbs, left iris or right iris) of the

resident as part of correction enrolment. If the resident is a minor, the guardian should provide his/her bio

metric.

First select the appropriate biometric from the drop down above the resident confirmation window. To

start the capture, click on the green arrow above the resident confirmation window or click anywhere

within the resident confirmation window.

In the example given below, resident provided left iris for confirmation.



5.5 Review

Once the corrections are captured, operator should ask the resident to verify the data captured during

enrolment.

Once resident verifies the data, click on confirm button to confirm the enrolment. This will open the

enrolment confirmation window. Here operator and introducer (if the enrolment is through introducer)

should provide his/her biometric to confirm the enrolment.



Operator and introducer (for introducer based enrolments) should provide biometric of one of the fingers

authenticated during on boarding. Once required biometrics are captured, “Save” button will be enabled.

Click the “Save” button to save the enrolment. It indicates that the resident enrolment is complete and the

operator is not allowed to make any changes to the enrolment data.












enrolment.



the reference tab.








File type should be PDF. File size should be less than 300 KB File name should contain EID of the current enrolment or resident name and type of

document.




following message.



6. Update Resident Information After receiving the Aadhaar number, if the resident needs to update any data (demographic or bio-

metric) then resident can make use of update enrolments. The update enrolment process is similar to new

enrolment.

Given below are the steps of update enrolment using enrolment client.

6.1 Capturing resident demographic data

Menu – Life Cycle Changes Update Resident Information

Shortcut – Alt + Ctrl + U

6.1.1 Aadhaar Number & Resident Name

Aadhaar number and resident name are mandatory to initiate the update enrolment.

NPR number is a mandatory field. If not available, select the “Not Given” check box.

If the resident is a minor, please select the check box – “The resident is less than 5 years old”


Capturing resident demographic data

Capturing reference details

Capturing resident photo








If resident needs to update his/her biometric data, select the check box – “Update biometric details”

(The biometric capture screens will be enabled only if this check box is selected).

6.1.2 Update in the Name Name is a mandatory field even if resident doesn’t intend to make a correction in the Name. To make a

correction in the Name, operator should click on the edit icon besides the New Name text box. This will

enable the new name text box.

For any correction in name, resident should submit valid proof of identity document (POI) for verification.

6.1.3 Update in the Personal Information Correction in Personal Information section includes correction in any of the following fields: Name,

Gender and Age or DOB. In order to correct the Gender and Age or Date of Birth, the operator should click

on the edit Icon to enable its corresponding fields.

6.1.4 Update in Contact Information In order to correct the existing contact details, an operator should click edit icon on the right side of the

contact section header bar. All fields (Except Mobile and Email fields) under Contact Section will be enabled.

Operator should fill all fields in this section. Any blank field will be updated with blank values in server side

too. For any change in the address field, resident should submit valid proof of address (POA) document

for verification.

To correct Mobile number or Email ID of a resident, the respective Edit Icon displayed against each of the

fields should be clicked.

Information Sharing Consent can be selected as per resident’s request.

NOTE: If the enrolment client is registered for RGI registrars, verified check box will not be

available.



6.1.5 Biometric Exception

If there are any biometric exceptions to be recorded, click on the button. Mark

the exceptions by clicking on the finger or eyes and then click OK to continue.

Click Next to navigate to References screen to capture the references and Relative Details.

6.2 References

6.2.1 Verification of Details Corrected

For any correction in name and demographic details, resident should provide valid documents as proof of

identity (POI) and proof of address (POA). Based on the corrections made in each section identity proof

(POI) and address proof (POA) drop downs will get enabled. Operator needs to select the corresponding

document name from the dropdown menu, which is same as the document submitted by the resident for

verification purpose.


Relative details are mandatory if the resident getting enrolled is a minor (under 5 years). It is optional for

other residents. Select the relationship from the drop down and enter Name and Enrolment ID or Aadhaar

No.

For a resident of age 5 and above, and “Verify using supporting documents” option is selected, then the


For a resident of age 5 and above, and the “Introducer shall verify the resident’s identity/address” option

is selected then the Relative Details session becomes non-mandatory/optional.



For a resident of age 5 and above, and the “Head of Family shall verify the resident’s identity/address” option

is selected then the Relative Details session becomes mandatory.



number of document pages submitted by the residents. Enter the number of document pages (including the

enrolment form) here. Minimum accepted entry in this field is one.



NOTE: If the enrolment client is registered for RGI registrars, introducer and head of family options will be

disabled.

Click Next to navigate to Banking screen

6.3 Banking Screen

Currently Bank details cannot be updated in update enrolments.

Click Next to navigate to Photograph screen



6.4 Photograph

6.4.1 Photograph

If the “update biometric details” check box is selected in the demographic screen, then the photograph

capture screen will be enabled. Else a resident confirmation window will be enabled in the same

screen. Here operator should capture one set of biometric (Left slap, right slap, thumbs, iris) of the resident.

If the resident is a minor, the guardian should provide his/her bio metric.

Select the appropriate biometric from the drop down above the resident confirmation window. To start

the capture, click on the green arrow above the resident confirmation window or click anywhere

within the resident confirmation window.

In the example given below, resident provided thumbs for confirmation.

6.5 Fingerprint

Like photograph screen, the fingerprint screen will get enabled only when the “Update biometric data”

check box is selected in the demographics screen.

If biometrics needs to be captured, follow the fingerprint capture procedure as in new enrolment or

correction enrolment. If any biometric exceptions are declared, fingerprint capture windows may get

disabled accordingly.



6.6 Iris Similar to fingerprint screen, the iris screen will get enabled only when the “Update biometric data”

check box is selected in the demographics screen.

If biometrics needs to be selected, follow the iris capture procedure as in new enrolment or correction

enrolment. If any biometric exceptions are declared, iris capture windows may get disabled accordingly.



6.7 Review

6.7.1 Review

After capturing the data to be updated, operator should ask the resident to verify the data captured during

enrolment.


enrolment confirmation window. Here operator and introducer (if the enrolment is through introducer)

should provide his/her biometric to confirm the enrolment.

Operator and introducer (for introducer based enrolments) should provide biometric of one of the fingers

authenticated during on boarding.



Once required biometrics are captured, “Save” button will be enabled. Click the “save” button to save the

enrolment. It indicates that the resident enrolment is complete and the operator is not allowed to make any

changes to the enrolment data.

6.7.2 Printing receipt Once the enrolment is saved, application will display a success window with following details.









Given below are examples of enrolment print receipts.



Once the Print Receipt button is triggered, Next Enrolment button will be enabled. The operator can either

print once again by pressing the Print Receipt button or press Next Enrolment to start new enrolment.





the reference tab.








File type should be PDF. File size should be less than 300 KB File name should contain EID of the current enrolment or resident name and type of

document.




following message.













7 Exit Policy A policy is in place which allows an enrolment agency to opt out. The exit procedure includes synching the client,

de-registration of Enrolment client, force upload of enrolment packets, take a back up of enrolment station after

bulk upload, Sync the client in after 10 days and then export so that any packet marked for resending gets

updated; re-upload such packets to CIDR etc.

Note:

Exit policy is an on-line process. Please ensure that internet connectivity is available before proceeding.

Given below are the steps to be followed in ECMP to opt out.

First open ECA (Enrolment Client Admin) Application and after successful login- Click on ‘Start Deregistration’.

The below screen would be displayed.

A pop-up would be displayed asking the user to confirm the process.



Once the user clicks on ‘Yes’ button, ‘Start Deregistration’ button would disable and a new button would be

displayed i.e. ‘View Checklist’ button

The purpose of View Checklist is to give the user detailed steps needed to be followed in order to de-register the

client.



The following screen will be displayed.

Now we need to log in to ECMP 3.0 Client. Since we have asked for de-registration on this client, many of the

features would be disabled.

Here again we can see the check list by clicking on ‘Deregistration Checklist’



It is mandatory for the enrolment agency to export all the pending packets and upload them to CIDR. This is to

ensure that no information is lost during the de-registration process.

Go to Export button



Here all the packets which have not been exported are given. The enrolment agency exports all the packets first.

Now we need to Sync with the CIDR server by clicking on ‘Synchronize Packet States’. This will allow the packets

to be uploaded to CIDR.

Once the sync is successful i.e. no packet is left to be synchronized, we can successfully de-register.



Now we need to log in to ECA again.

Here two buttons are visible:

Complete Deregistration



View Checklist

Note: Complete deregistration button would be enabled only if all the packets have been exported and

synchronized Click on ‘Complete Deregistration’

It will ask for confirmation, click on ‘Yes’

A pop- up would be displayed confirming the de-registration process. It is no longer possible to log in to the ECMP or ECA, once de-registration is done. If we try to log in to ECMP or ECA, we will get the following message:



ECA

ECMP

Note: In order to start the enrolment again, the application needs to be uninstalled and then installed again

8 Lost Aadhaar Number

Note: This feature is not available in this version of Enrolment client.

If residents lost or forget his / her Aadhaar Number, residents can request for a lost Aadhaar enrolment.

Using the information collected UIDAI will try to retrieve the Aadhaar number and convey it to the resident.

Lost Aadhaar number enrolment is very similar to new enrolment process.

Given below is the list of steps involved in lost Aadhaar number enrolment using the enrolment client.



Menu – Life Cycle changes Lost Aadhaar number Shortcut –

Alt+Ctrl+O

8.1 Demographic Details

Following demographic details are mandatory to capture:

Name: Enter the residents name

Gender: Select any one from Male, Female, Transgender

Age/DOB: Enter the residents Age or Date of Birth

Contact Details: Enter original contact details Original relative details are not mandatory to enter. Like new enrolments, biometric exceptions also

should be captured in the demographic screen.

Select Lost Aadhaar Number screen

Capture resident demographic details

Capture delivery address

Capture resident’s photograph







Click “Next”, to navigate on Authorization and Delivery screen

8.2 Authorization and Delivery

8.2.1 Guardian Details If the resident getting enrolled is a minor (less than 5 years old) then it is mandatory to capture guardian

details. Operator should capture guardian relation type, name and Enrolment ID or Aadhaar number.

Application automatically mandates the data entry based on the age/DOB entered in demographic screen.

8.2.2 Delivery Address Details If the address to communicate the Aadhaar number is same as the address captured in demographic

screen then no need to enter any address here. To enter a new delivery address, uncheck the “Same as

original contact address” check box and enter the new address. By default this check box will be

checked.



Click “Next”, to navigate to Photograph and Confirmation screen.

8.3 Photograph and Confirmation Resident photograph and biometric exception photo (For any biometric exceptions declared in the

demographic screen) should be captured in this screen. The process to capture the photograph is same as in

new enrolment.

Like other biometric captures, overall quality score, best capture indicator, quality details icon etc will be

displayed below the photo.

If the resident is minor, exception photograph window will be replaced with guardian confirmation

window. Here operator should capture one set of biometric (left slap, right slap, thumbs, left iris or right

iris) of the guardian.



Click “Next”, to navigate to Fingerprints screen.

8.4 Fingerprints

In this screen operator should capture all finger prints of the resident. If there are any biometric exceptions

declared in the demographic screen, accordingly fingerprint capture windows may get disabled. The

processes to capture fingerprints are same as in new enrolment.

Click “Next”, to navigate to Iris screen.



8.5 Iris

In this screen operator should capture iris of the resident. If there are any iris related biometric exceptions

declared in the demographic screen, accordingly iris capture window(s) may get disabled. The processes

to capture iris are same as in new enrolment

Click “Next”, to navigate to Review screen.

8.6 Review

Once the corrections are captured, operator should ask the resident to verify the data captured during

enrolment.




enrolment confirmation window. Here operator and supervisor (if there are any biometric exceptions

declared in demographics screen) should provide his/her biometric to confirm the enrolment.

Once required biometrics are captured, save button will be enabled. Click the “save” button to save the

enrolment. It indicates that the resident enrolment is complete and the operator is not allowed to navigate

back and make any changes to the enrolment data.







Button to print the enrolment receipt.





enrolment.



9 Report Resident Death

Note: This feature is not available in this version of Enrolment client.

Like new enrolments it is necessary to report the death of a resident who has an Aadhaar number. Given

below are the steps to capture the resident death enrolment.

Menu – Life cycle changes Report Resident Death Shortcut – Alt

+ Ctrl + D

9.1 Report Deceased To update residents death report, the operators needs to enter following details:

1. Deceased Resident’s Details a. Residents Name (Resident Death) - Mandatory b. Aadhaar Number and Date of Death c. Proof – Select appropriate proof from the drop down list

2. Reporter Details (Details of Informer) a. Reporter’s Name and Aadhaar Number (It is mandatory that the reporter has an Aadhaar number)

b. Relationship with Deceased – Select appropriate relationship from the drop down list. The

operator can enter relation if it’s available in the drop-down list as ‘OTHERS’

c. Mobile Number and Email 3. Documents submitted for verification

Enter the total number of document pages received (including enrolment form) from resident.

Select Report Resident Death Screen

Capture deceased resident’s details

Capture reporter details

Capture reporter’s biometric

Capture operator’s biometric

Printing Enrolment Receipt



Click “Next”, to navigate to Biometric Confirmation screen.

9.2 Biometric Confirmation

In this screen operator should capture one set of biometric (left slap, right slap, thumbs, left iris or right iris)

of operator and the resident who reported the death. Process to capture is same as in new enrolment.



Once required biometrics is captured, Save button will be enabled. Click the save button to save the

enrolment. It indicates that the resident enrolment is complete and the operator is not allowed to navigate

back and make any changes to the enrolment data.







Button to print the enrolment receipt.









enrolment.



10 End of day Review After number of enrolments before exporting the packets to CIDR supervisor should review the

enrolments completed so far. For any enrolments happened through introducer and introducer was not

available during enrolment, introducer can review the enrolments as part of end of day review. Given

below are the steps for performing the enrolment verification (End of day review).

10.1 User Review Menu – Processes Verify Enrolment Details User Review Shortcut – Alt +

Ctrl + V

Details of all the enrolments pending for confirmation will be available in this screen. Operators are not

allowed to review their own enrolments. Review has to be done by supervisors or any fellow operator on

boarded in the same enrolment station.

Select any enrolment from the grid. Print receipt of the enrolment will appear below. Zoom levels of the

receipt can be increased or decreased by clicking on the “Autofit” or “Normal” buttons below the grid.

Supervisor can approve or reject the enrolment by clicking on appropriate button below the grid.

If required supervisor can keep the packet on hold for certain time period. Packets kept on hold should be

approved or rejected within 96 hours from enrolment. Else application will auto reject the enrolment.

Depends on the action taken by supervisor, application will display an appropriate message box.



10.2 Introducer Review

For any packet pending for introducer review can be reviewed by introducers in this screen. Procedure to

do the review is same and user (supervisor) review. Select the introducer name and search for the packets.

All enrolment packets pending for selected introducer’s review will be displayed on the screen.

Select any enrolment and click on appropriate button to accept or reject the enrolment.

10.3 Confirm Status

After approving or rejecting the enrolment packet, next step is to confirm the approval by providing

supervisor’s biometric.

Same procedure is to be followed for packets approved or rejected by introducers. Click

on the “Confirm Status” tab in the verify enrolment screen.

Select the radio button – “Show packets for the currently logged in user” and click on the search button.

This will display all the packets which are approved or rejected by the currently logged in user.



Select one or more packet(s) and click on the button. (Multiple packets can be

selected by pressing the CTRL key or SHIFT on the key board and clicking on the grid.) Application will display

following message box.

Click “Ok” and biometric capture window for confirmation will be displayed.



Click “Save” to confirm the enrolment. Application will display following message.



11 Export and Sync

11.1 Export

After completing the review of the enrolment packets, CIDR packets and registrar packets (if any) should be

exported to memory stick or to a specified folder. Below are the steps for exporting the packets.

Menu – Processes Export Enrolment Data

Shortcut – Alt + Ctrl + X

Export Enrolment Data screen displays the Profile Export Statuses, Registrar Copies, Export Packets, and

Export Registrar Packets.

11.1.1 CIDR Packets Click Brows icon to select the directory to export.

Tracking number of the post which carries the packet should be entered here. Click Export button to export CIDR files.

11.1.2 Registrar Packets

Select the directory to be exported and click on the Export button.

NOTE: Registrar packets can be exported only after the E.O.D review and confirmation same as CIDR

packet.

11.2 Sync

After exporting the CIDR packets, enrolment client should be synchronized with server to update the

exported packet status. Synchronization button will be enables only if there are packets with Exported

status. Click on the Synchronize button to start the sync.



Synchronization can be full or incremental. Default option is incremental sync. To do a complete sync, select

the full sync check box and click on the sync button.

Note: Full sync is resource intensive operation. Use it only when necessary.



12 Reports

To help the operators and enrolment agencies enrolment client provides following reports.

End of Day Report

Hold/Reject Report

Pickup List

Integrity Failed report

BE Report

BE summary report

Menu – Processes Generate Reports Shortcut –

Alt + Ctrl + R

12.1 End of Day Report

This report gives the details of all enrolment packets created during selected date range. Select the date

range for the report and click on the Local Search button.

Click on the Save Report button to save the report to a folder.

12.2 Hold / Reject Report

This report provides the details of packets which are rejected or on hold. Click on the “Generate Button” to

generate the report.



Click on the Save Report button to save the report to a folder.

12.3 Pickup List

Pickup list report gives the details of number of document pages collected for each enrolment during the

date range selected. The “To date” entered cannot be current date. To generate the report, select the

date range and click on “Local Search” button.



To save the report, click on the “Save Report” button. While saving the report, application will save a . csv

file also with same name in the folder. This report and the .csv file are to be used by the document handling

agency.

12.4 Integrity Failed Report

During enrolment, the packets are created to be sent to CIDR for further processing. However, the packet can

get corrupted during the below given scenarios:-

1. Attaching scanned doc

2. Performing EOD review

3. Exporting packets

If the packet gets corrupted due to any of the above scenario, then these packets will appear in this report. This

report can be used to track such failed packets.

12.5 BE Report

The ‘Biometric Exception Report’ tab shows a report exclusively for enrolments with biometric exceptions. The

report is generated for a given date range and may be further filtered by operator/supervisor associated with

capturing/approving the exception.



Click on ‘Local Search’ to search the report

Note:

By default the report shows data for 7 days from current date.

Select the operators for which the report needs to be generated. By default it will generate the report for all

the operators. Select the date range for which the report needs to be generated. The maximum interval

between the dates can be 30 days.

Click in ‘Local Search’ to generate report.



The above report would be generated.

Click on any one of the ‘Enrol ID’

The right hand side of the image will show the biometric exception associated with that EID.



Click on save report to save the report in .CSV file.

Click ‘Save’



A pop up box will be displayed, once the file is successfully saved.

12.6 BE Summary Report

The Biometric Exception Tab shows a report exclusively for enrolments with biometric exceptions. The report is

generated for a given date range and may be further filtered by operator/supervisor associated with

capturing/approving the exception.

This report consists of two reports:-

Operator Summary Report

Supervisor Summary Report Select the date range for which the report needs to be generated and click on ‘Local Search’ button to generate

the report.

Note:

By default the report shows data for 7 days from the current date.



Two summary reports would be generated-

Operator summary report

Supervisor summary report

Operator Summary Report

Click on ‘Save Report’ button below Operator Summary Report to save it in .CSV format.



Select the path to save the report. Click on ‘Save’ to save the report.

The above pop-box will be displayed when the Operator Summary Report is saved successfully.

Supervisor Summary Report

The process to save Supervisor Summary Report is same as above.



The following pop-up box would be displayed once the Supervisor Summary Report is saved successfully.



Appendix 1. – Application Shortcuts

Application Level Shortcuts

No Application Shortcut Action

1 Alt + Ctrl + N Starts the New Enrolment Process

2 Alt + Ctrl + C Starts the Enrolment Correction Process

3 Alt + Ctrl + O Starts the Enrolment Process for Lost UID

4 Alt + Ctrl + U Starts the Enrolment Update Process

5 Alt + Ctrl + D Starts the Deceased Enrolment Process.

6 Alt + Ctrl + X Opens the Enrolment Data Export Screen.

7 Alt + Ctrl + R Opens the Reports Screen.

8 Alt + Ctrl + V Opens the Enrolment Verification Screen.

9 Alt + Ctrl + L Opens the Pre-enrolment data import Screen.

10 Alt + Left Arrow Goes to Previous Tab

11 Alt + Right Arrow Goes to Next tab

12 Escape Key Closes the dialog box

Biometric Confirmation


1 Space Starts the capture process

2 Enter Force capture

3 Ctrl + Q Opens QSS dialog box for captured image

Local Fields


1 Insert Performs Transliteration when the focus is in local field

2 Ctrl + K Opens the Onscreen Keyboard

3 F1 Shows the notification

4 Escape Hides the notification



Biometric Exception screen


1 Ctrl + F1 Adds Exception for Right hand Index finger

2 Ctrl + F2 Adds Exception for Right hand Middle finger

3 Ctrl + F3 Adds Exception for Right hand Ring finger

4 Ctrl + F4 Adds Exception for Right hand Little finger

5 Ctrl + F5 Adds Exception for Right hand Thumb

6 Ctrl + F6 Adds Exception for Left hand Index finger

7 Ctrl + F7 Adds Exception for Left hand Middle finger

8 Ctrl + F8 Adds Exception for Left hand Ring finger

9 Ctrl + F9 Adds Exception for Left hand Little finger

10 Ctrl + F10 Adds Exception for Left hand Thumb

11 Ctrl + F11 Adds Exception for Right Eye

12 Ctrl + F12 Adds Exception for Left Eye

Photograph, Fingerprint and Iris capture


1 Space Key Starts the Capture Process.

2 Enter Key Force Capture.

3 Escape Key Stops the Capture process.

4 Delete Key Deletes the Captured Image.

5 Ctrl + Q Opens QSS Dialog for Captured Image.

601_ecmp_enrolmentclient_operatormanual_multiplatform.pdf

Documents

enrolment data file

enrolment station

new enrolment

enrolment operator

residents demographic

resident demographic

uidai internal page

system configuration