69757036 384 a study of recruitment and selection process on hcl

8/14/2019 69757036 384 a Study of Recruitment and Selection Process on Hcl

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PROJECT REPORT

ON

RECRUITMENT AND SELECTIONRECRUITMENT AND SELECTIONPROCESS IN AN IT ORGANIZATIONPROCESS IN AN IT ORGANIZATION

w.s.r.t. tow.s.r.t. toHCLHCL

By

A project report submitted in partial fulfillment of the requirementsfor the degree of master of Business Administration of

___________ University, INDIA


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CONTENTS

INTRODUCTION

CONCEPTUAL FRAME WORK OF RECRUITMENT PROCESS

PROFILE OF HISTORICAL DEVELOPMENT AND STATUS QUO OF HCL

RECRUITMENT PROCEDURE IN HCL

DATA ANALYSIS INCLUDING OPINION SURVEY OF EXECUTIVES AND

EMPLOYEES /WORKERS REGARDING RECRUITMENT

PROCEDURE IN HCL.

CONCLUSION

FINDINGS AND SUGGESTIONS

ANNEXURES

BIBLIOGRAPHY

2


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DECLARATON

Synopsis on RECRUITMENT & SELECTION PROCESSIN INAN IT ORGANIZATION w.s.r.t. HCL submitted in partial

fulfillment of the requirement for the degree of Masters of

Business Administration to Sikkim Manipal University,

ndia, is my original !ork and not submitted for the a!ard

of any other degree, diploma, fello!ship, or any other

similar title or pri"es#

$la%e& 'oida

(ate& )))))))))

(NOOPUR SOOD)

*egistration 'o# +-.+/-+-

3


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CERTIFICATE

$ro0e%t *eport of 'oopur Sood 1*egistration 'o#

+-.+/-+-2# $ro0e%t *eport on RECRUITMENT &

SELECTION PROCESSIN IN AN IT ORGANIZATION w.s.r.t.

HCL is approved and is a%%eptable in quality and form#

nternal 34aminer 34ternal

34aminers

1Mr#)))))))))))))))))2

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ACKNOWLEDGEMENT

am highly thankful to Mr# srar Alam, 5a%ulty 6uide, nsoft,

Se%7/-, 'oida for the s%holasti% 8 kind advi%e and the

valuable time that he gave during my *eport#

shall be failing in my duty if do not a%kno!ledge my

thanks to Staff memers of m! "#st"t$te, !ithout their

guidan%e and %ooperation this pro0e%t !ould haven9t been

su%%essfully a%%omplished#

also e4press my gratitude to all those people !ho hasprovided me all the ne%essary information providing me

throughout this infrastru%ture to %arry out the pro0e%t and

people !ho !ere dire%tly and indire%tly instrument in

enabling me to stay %ommitted for the pro0e%t

NOOPUR SOOD

5


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PREFACE

The success of any business entity solely depends on how effectively

does it utilizes its optimum resources and how soon does it make

arrangements for the removal of the customers grievances. Moreover,

the company should always be ready to make necessary changes

according to the requirement in order to attract more customers so as to

maintain a substantial growth in the market. The topic given to me was:

RECRUITMENT & SELECTION PROCESS

! have tried to put my best efforts to complete this task on the basis of skill

that ! have achieved during my studies in the institute.

! have tried to put my ma"imum effort to get the accurate statistical data. !f

there is any error or any mistake in collecting the data, please ignore it.

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INTRODUCTION

HCL Infoss!"#s

HCL Infosystems(HCL) is one of Indias leading global IT Se!i"es Com#any$

#o!iding soft%ae& led IT sol'tions$ * and +emote Infast'"t'e

,anagement se!i"es- ,a.ing a foay into t/e se!i"es domain in 011&1$ HCL

Infosystems fo"'ses on te"/nology and + o'tso'"ing$ %o.ing %it/ "lients

in aeas at t/e "oe of t/ei b'siness- atnes/i#s and is.&s/aing /a!e been

integal to "om#anys go%t/- +elations/i#s /a!e been "emented %it/ #atnes in

di!ese aeas s'"/ as in!estment ban.ing and tele"om-

ee#ing #a"e %it/ t/e ind'sty tend$ HCL /as a##lied itself to gaining

moment'm in emeging b'siness segments s'"/ as Infast'"t'e ,anagement

Se!i"es *$ o#timi7ing its b'siness #otfolio- 8bo't 259 of e!en'es no%

"oming fom t/ese /ig/ go%t/ segments of tomoo%- od'"t :ngineeing and

Te"/nology se!i"es along %it/ 8##li"ations :nte#ise Cons'lting se!i"es

"ontib'te e;'ally to t/e e!en'es-

HCL also /as a a#idly di!esifying geoga#/i" mi< %it/ :'o#e and +est of t/e

=old yielding 259 and 059 e!en'e$ es#e"ti!ely- >ot/ 8mei"a e!en'es

"ontin'e to dominate %it/ a s/ae of abo't 6?9-

T/e "om#any le!eages an e


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an.ing$ Ins'an"e$ +etail Cons'me$ 8eos#a"e$ 8'tomoti!e$

Semi"ond'"tos$ Tele"om and Life S"ien"es- @o t/e t%el!e mont/ #eiod ended

3?t/ A'ne 2??5$ HCL Infosystemsalong %it/ its s'bsidiaies /ad e!en'es of B

64 million and em#loyed 24$??? #ofessionals- @o moe infomation$ #lease

!isit %%%-/"lte"/-"om

WHY HUMAN RESOURCE MANAGEMENT IS IMPORTANT

8n ogani7ation is not/ing %it/o't /'man eso'"es- =/at is I, %it/o't its

em#loyees Same is in a /otel ind'sty- It is totally based on managing #eo#le o

man#o%e in an effi"ient %ay-

=/en %e t/in. abo't t/e million of ogani7ation t/at #o!ide 's %it/ goods and

se!i"es$ any one of moe of %/i"/ %ill em#loy 's d'ing o' lifetime$ often do

%e e


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Ho% %ee t/ey fo'nd and sele"ted

=/y do t/ey "ome to %o. on a eg'la basis

Ho% do t/ey .no% %/at to do on t/ei Eobs

Ho% does management .no% if t/e em#loyees ae #efoming ade;'ately If

t/ey ae not$ %/at "an be done abo't it

=ill todays em#loyees be #e#aed fo t/e %o. t/e ogani7ation %ill e;'ie

of t/em in ten$ t%enty & t/ity yeas

,anagement D It is t/e #o"ess of effi"iently getting a"ti!ities "om#leted %it/

and t/o'g/ ot/e #eo#le- T/e management #o"ess in"l'des t/e #lanning$

ogani7ing$ leading$ and "ontolling a"ti!ities t/at ta.e #la"e to a""om#lis/

obEe"ti!es-

=it/ efeen"e to o' definition$ Foals ae t/e a"ti!ities "om#leted- Limited

eso'"es ae im#lied in effi"iently- eo#le ae t/ose in t/o'g/ ot/e #eo#le-

@ist goals ae ne"essay be"a'se a"ti!ities m'st be die"ted to%ad some

end- T/ee is a "onsideable t't/ in t/e obse!ation t/at if yo' dont .no%

%/ee yo' ae going$ any oad %ill ta.e yo' t/ee- T/e establis/ed goals

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may not so e


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T/e need fo t%o o moe #eo#le is t/id and last e;'isite fo management- It

is %it/ and t/o'g/ #eo#le t/at manages #efom t/ei %o.-

,anages ae t/ose %/o %o. %it/ and t/o'g/ ot/e #eo#le$ allo"ating s"a"e

eso'"es$ to a"/ie!e goals-

00


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HRM AND ITS FUNCTIONS

H'man eso'"e management is "on"ened %it/ t/e #eo#le dimensions in

management- Sin"e e!ey ogani7ation is made '# of #eo#le$ a";'iing t/ei

se!i"es de!elo#ing t/ei s.ills$ moti!ating t/em to /ig/ le!els of #efoman"e$

and ens'ing t/at t/ey "ontin'e to maintain t/ei "ommitment to t/e ogani7ation

ae essential to a"/ie!ing ogani7ational goals-

To loo. H+, moe s#e"ifi"ally %e s'ggest t/at it is a #o"ess "onsisting of fo'

f'n"tion D&

8""'sation$ e!elo#ment$ ,oti!ation and ,aintenan"e & of H'man +eso'"e-

ACQUISITION FUNCTION

T/e a";'isition f'n"tion being %it/ #lanning- +elati!e to /'man eso'"e

e;'iements$ %e ne% to .no% %/ee %e ae gi!ing and /o% %e ae gi!ing to get

t/ese- T/is in"l'des t/e estimating demands and s'##lies of labo'- 8";'isition

also in"l'des t/e e"'itment$ sele"tion and so"iali7ation of em#loyees-

DEVELOPMENT FUNCTION

It "an be seen along t/ee dimensions- T/e fist is "#$%o"" !&'(n(n) %/i"/

em#/asi7es s.ill de!elo#ment and t/e "/anging of attit'des among %o.es- T/e

se"ond is #'n')"#"n! *"+"%o$#"n!$ %/i"/ "on"ens itself #imaily %it/

.no%ledge a";'isition and t/e en/an"ement of an e


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t/e em#loyees to ado#t "/ange at any #oint of time- Sin"e t/e s"enaio of t/e

ma.et "/anges day by day it is !ey im#otant fo an ogani7ation to .ee# /is

em#loyees eady to fa"e t/e "/ange$ and a""odingly "/ange in ode to ada#t t/e

"/ange in ode to s'stain in t/is "om#etiti!e ma.et s"enaio-

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MANAGEMENT FUNCTION

T/e final f'n"tion is maintenan"e- In "ontast to t/e moti!ation f'n"tion$ %/i"/

attem#ts to stim'late #efoman"e$ t/e maintenan"e f'n"tion is "on"ened %it/

#o!iding t/ose %o.ing "onditions t/at em#loyees belie!e ae ne"essay in ode

to maintain t/ei "ommitment to t/e ogani7ation-

MOTIVATION FUNCTION

T/e moti!ation f'n"tion begins %it/ t/e e"ognition t/at indi!id'als ae 'ni;'e

and t/at moti!ation te"/ni;'es m'st efle"t t/e needs of ea"/ indi!id'al- =it/in

t/e moti!ation f'n"tion alienation$ Eob satisfa"tion$ #efoman"e a##aisal

be/a!ioal and st'"t'al te"/ni;'es fo stim'lating %o.e #efoman"e$ t/e

im#otan"e of lin.ing egads to #efoman"e$ "om#ensation and benefits

administation and /o% to /andle #oblem em#loyees ae ene%ed-

In e"ent yeas$ moe em#/asis %as gi!en on man#o%e be"a'se of t/e "/ange in

t/e so"iety$ attit'de of an indi!id'al et"- et"- In a st'dy 8SI i-e- t/e

8,:+IC8> S*CI:TG @*+ T+8I>I>F 8> ::L*,:>T e"ogni7ed

nine ae of H+,-

Taining and e!elo#ment

*gani7ation and e!elo#ment

*gani7ationAob esign

H'man +eso'"e lanning

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Sele"tion and Staffing

esonnel +esea"/ and Infomation Systems

Com#ensationenefits

:m#loyee 8ssistan"e

JnionLabo' +elations

T/e o't#'ts of t/is model ae D

K'ality of =o. Life

od'"ti!ity

+eadiness to C/ange

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HRM MODEL

T&'(n(n) 'n*

D"+"%o$#"n!

& @o"'s is on identifyingand assessing

Un(on/%'-o&

R"%'!(on

@o"'s D 8ssessing/ealt/y'nionogani7ationelations/i#-

*gani7atione!elo#ment

@o"'s D assessing/ealt/y inteelations/i# as bellas inta

E#$%o""Ass(s!'n," Fo,s Do!iding #esonal#oblem sol!ing$"an"eling toindi!id'alem#loyees

& K'ality of %o.life

& od'"ti!ity

& +eadiness to"/ange

O&)'n('!(on/0o-D"s()n.

@o"'s D defining/o% tas.s$ a't/oityand system %ill beogani7ed

Co#$"ns'!(on 'n*

B"n"f(!

@o"'s D 8ssessing"om#ensation andbenefits

H#'n R"so&,"

P%'nn(n) 1

etemining t/eoigins maEo H+,needs stategies and#oli"ies

P"&sonn"%

&"s"'&,2 'n*

(nfo'!(on

ss!"#s

@o"'s D ass'ing a

#esonnelinfomation base

S"%",!(on 'n* S!'ff(n) 1

@o"'s D ,at"/ing #eo#leand t/ei "aee needsand "a#abilities %it/Eoin and "aee #at/

@om t/e abo!e intod'"tion abo't H'man +eso'"e management$ it /as been

#etty "lea t/at /o% im#otant is /'man eso'"e and its allo"ation- 8gain it

de#ends on /'man eso'"e #lanning- So t/e ne


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HUMAN RESOURCE PLANNING

It is one of t/e most im#otant and essential #ogamme of H'man +eso'"e

,anagement-

H'man +eso'"e lanning is t/e #o"ess by %/i"/ an ogani7ation ens'es t/at it

/as ig/t n'mbe of #eo#le$ ig/t .ind of #eo#le$ at t/e ig/t #la"es$ at t/e ig/t

time$ "a#able of t/e ig/t #la"es$ at t/e ig/t time$ "a#able of effe"ti!ely and

effi"iently "om#leting t/ose tas.s %/i"/ %ill /el# t/e ogani7ation to a"/ie!e its

o!eall obEe"ti!es as %ell as goals- H'man +eso'"e lanning t/en$ tanslation

t/e ogani7ations obEe"ti!es and #lans into t/e n'mbe of %o.es needed tomeet t/ose obEe"ti!es- =it/o't "lea&"'t #lanning$ estimation of ogani7ations

/'man eso'"e need is ed'"ed to moe g'ess%o.-

*f all t/e ,S in management (t/e management of mateials$ ma"/ines$

met/ods$ money$ moti!e #o%e)$ t/e most im#otant is , fo men o

man#o%e- ,an#o%e is a #imay eso'"e %it/o't %/i"/ ot/e eso'"es li.e

money$ ma"/ines mateials "an not be #'t to 'se- :!en in t/e age of "om#'teand +obet it e;'ies /'man eso'"es to e


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geat deal of time and effot to t/e #/ysi"al oganisations of t/e ind'sty- 'ing

t/e nineteent/ Cent'y t/e a!eage em#loye in t/ei effots to ed'"e "osts

"entalised t/ei attention '#on management of men and ma"/ines- ,an

management is basi"ally "on"ened %it/ /a!ing ig/t ty#e of #eo#le a!ailable as

and %/en e;'ied and im#o!ing t/e #efoman"e of t/e e


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SCOPE OF THE STUDY 1

8t t/is #oint %e ae no "on"ened %it/ desiability of e"'itment #o"ess sin"e

it "an not be a!oided- Instead o' "on"en is fo"'ssed of t/ose ;'estions li.e

e"'itment fo %/at #'#ose- *n %/at basis s/o'ld it be %itten do%n and sa!ed

o not If sa!ed fo e!e o fo a yea o t%o T/ese ae iss'e to be ag'ed and

t/ese ae t/e elements t/at ma.e man#o%e #lanning go'nd o bad$ effe"ti!e o

ineffe"ti!e-

SIGNIFICANCE OF STUDY 1

=it/o't fo"'ssing t/e #atten of management$ oganisation #/iloso#/y /ig/lig/ts

on a"/ie!ing a s'ely %/ee all "iti7ens (em#loyees) "an lead a i"/e and f'lle

life- :!ey oganisation$ t/eefoe$ sti.es fo geate #od'"ti!ity$ elimination of

%astes$ lo%e "osts and /ig/e %ages$ so t/e ind'sty needs a stable and enegeti"

labo's fo"e t/at "an boast of #od'"tion by in"eased #od'"ti!ity- To a"/ie!e

t/ese obEe"ti!es a good e"'itment #o"ess is essential- y %/i"/ ind'sty sti.es

ig/t n'mbe of #esons and ig/t .ind of #esons at t/e ig/t time and at ig/t#la"es t/o'g/ and t/e #lanning #eiod %it/o't /am#eing #od'"ti!ity-

PURPOSE OF THE STUDY 1

T/e obEe"ti!e of t/e st'dy is to analyse t/e a"t'al e"'itment #o"ess in HCL $

and to e!al'ate /o% fa t/is #o"ess "onfim to t/e #'#oses 'ndelying t/e

o#eational as#e"ts of t/e ind'sty- Ho% fa t/e #o"ess is a""e#ted by it 8nd

%/at ae t/e o#tions of t/e family membes of t/e oganisation T/e st'dy on

e"'itment /ig/lig/ts t/e need of e"'itment in HCL InfosystemsLimited-

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METHODOLOGY 1

T/e st'dy is "aied on in a #o#e #lanned and systemati" manne- T/is

met/odology in"l'des

(i) @amiliai7ation %it/ t/e oganisation-

(ii) *bse!ation and "olle"tion of data-

(iii) 8nalysis of data-

(i!) Con"l'sion and s'ggestion based on analysis-

HYPOTHESIS

T/e oganisation follo%s a systemati" e"'itment #o"ess$ %/i"/ "ontib'tes

to%ads "ontin'o's flo% of #od'"tion %it/o't s/otage o e


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SOURCES OF DATA COLLECTION1

T/e #imay as %ell as t/e se"onday so'"es %as 'sed fo "olle"tion of data- In

#imay so'"e of data "olle"tion t/e inte!ie% s"/ed'le and ;'estionnaie and

o#inion s'!ey %ee 'sed and in se"onday so'"e of data "olle"tion ele!ant

e"ods$ boo.s$ diay and maga7ines %ee 'sed- T/'s t/e so'"e of data

"olle"tion %ee as follo%sD

SOURCE OF DATA COLLECTION

PRIMARY SECONDARY

0- Inte!ie% s"/ed'le 0- iay

2- K'estionnaie 2- oo.s

3- *#inion S'!ey 3- *t/e e"ods

4- ,aga7ines

T/e in!estigato 'sed st'"t'al inte!ie% s"/ed'le$ ;'estionnaie and o#inion

s'!ey fo "olle"tion of data fom #imay so'"e- Inte!ie% s"/ed'les %ee 'sed

fo %o.es "lei"al$ "ategoy and ;'estionnaies %ee 'sed fo s'#e!isoy ande


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TABULATION3 ANALYSIS AND INTERPRETATION1

8fte "om#letion of data "olle"tion t/e editing of t/e es#onses go obtained %as

done- T/is edited data f't/e "odified and "ode boo. %as #e#aed- *n t/e

basis of t/ese tables t/e data %ee inte#eted and analysed and "on"l'sion %as

da%n-

LIMITATIONS1

:!ey s"ientifi" st'dy /as "etain limitations and t/e #esent st'dy is no moe

e


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ABOUT HCL

In t/e ealy ?s$ a go'# of yo'ng$ ent/'siasti" and ambitio's te"/no"ats

emba.ed '#on a !ent'e t/at %o'ld ma.e t/ei !ision of IT e!ol'tion in India a

eality- S/i! >ada and fi!e of /is "olleag'es got toget/e and in 015$ set '# a

ne% "om#any "alled ,i"o "om#- To stat %it/ t/ey de"ided to "a#itali7e on t/ei

ma.eting s.ills- ,i"o "om# ma.eted "al"'latos and %it/in a fe% mont/s of

stating o#eations$ "om#any %as o'tselling its maEo "om#etitos- In 016$

,i"o "om# a##oa"/ed JS:C (Jtta ades/ State :le"toni"s Co#oation)

fo /el# to set '# a "om#'te "om#any- Im#essed by t/ei te"/ni"al and

ma.eting "om#eten"e$ JS:C ageed to set '# a Eoint !ent'e-

*n t/e 00t/of 8'g'st 016 Hind'stan "om#'tes Limited %as in"o#oated as a

Eoin !ent'e bet%een t/e ente#ene's and JS:C and %it/ an initial e;'ity of

+s- 0-3 la./s-

HCL InfosystemsLimited (HCL) /as no% be"ome Indias one of t/e big

te"/nology integation "om#any- *!e t/e yeas$ HCL Infosystems/as #ositioned

its b'siness o#eations to f'lfill its !ision statementD MTogether we create

enterprises of tomorrow. T/e o!ea"/ing t/eme fo t/e "om#anys s%ift

#ogession into t/e soft%ae and se!i"es aena$ in India and globally$ is

e!ol!ing- Signifying a state of "onstant go%t/$ t/e e!ol!e t/eme is !isible in t/e

many %ays t/at HCL Infosystems/as 'ndegone a metamo#/osis into be"oming

a "om#lete IT sol'tions "om#any-

23


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T/e men' of HCL Infosystemsglobal se!i"es boadly "o!es IT "ons'lting and

#ofessional se!i"es in t/e aea of !eti"al a##li"ations$ te"/nology integation$

:+ im#lementation and soft%ae de!elo#ment- T/is also in"l'des a "om#lete

#otfolio of systems and net%o. se!i"es fo de!elo#ment- T/is also in"l'des a

"om#lete #otfolio of systems and net%o. se!i"es fo @a"ilities ,anagement$

Hel#des.s$ Systems S'##ots and net%o. and Intenet Im#lementation- HCL

Infosystems global "'stomes in"l'de Sams'ng$ Fo!enment of Singa#oe$ and

8,8L ins'an"e A'ong ot in Singa#oe and

,alaysians S> "omme"ial ban.$ SI8$ S ban.$ ,ayban. life ass'an"e

"/ated semi"ond'"tos$ 8sia ,ats's/ita and S/ell ,alaysia- Some of its global

"'stome in t/e go!enment se"to is Inland +e!en'e a't/oity of Singa#oe$

"i!il a!iation a't/oity of Singa#oe$ Singa#oe #o%e$ ministy of ed'"ation$

/ealt/ and national de!elo#ment$ tele"om a't/oity of Singa#oe and #enang

state go!t-

HCL Infosystems "/osen #latfom of total te"/nology integation lends itself to

some !ey signifi"ant allian"es %it/ t/e global leades- 8mong its #atne ae H

fo /ig/ end 8ISC:J>IN se!i"es and %o.station and H *#en !ie% net%o.

management sol'tionO Intel fo C and C se!e b'ilding blo".sO

,i"osoft$no!ell and SC* 8F sol'tionsO +ed /at OLin'


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INDIAN HARDWARE INDUSTRY

AND

HCL INFOSYSTEMSLTD.

T/e Indian IT and :le"toni"s ma.et in 2??4&?5 %as %ot/ JSB 32-1 billion of

%/i"/ JSB 01- billion "onsisted of soft%ae- :le"toni"s and IT /ad%ae

#od'"tion stood at JSB 03-2 billion- Some 4$0?? 'nits ae engaged in ele"toni"s

#od'"tion man'fa"t'ing goods as di!ese as T t'bes$ test and meas'ing

inst'ments$ medi"al ele"toni"s e;'i#ment$ analyti"al and s#e"ial a##li"ation

inst'ments$ #o"ess "ontol e;'i#ment$ #o%e ele"toni"s e;'i#ment$ offi"e

e;'i#ment$ "om#onents et"- ,a.et esea"/e IC estimates t/at t/e ma.et&

!al'e estimate o!e ne


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/ad%ae ind'sty /as t/e #otential to ea"/ JSB 62 billion by 2?0?$ t%el!e times

its e


27/101

In t/e domesti" /ome C ogani7ed se"to$ HCL Infosystemsis t/e ma.et leade-

*t/e #layes in"l'de Penit/ Com#'tes$ I,$ S'n ,i"osystems$ =i#o$

He%lett a".ad- 8ssembled #esonal "om#'tes /a!e a lage #esen"e in t/e

domesti" /ome C ma.et$ a""o'nting fo a "/'n. of t/e total sales-

T/e o!eall ma.et fo des.to# #esonal "om#'tes egisteed a 2-2 #e"ent

go%t/ d'ing "alenda yea 2??4 as "om#aed to t/e #e!io's yea- =/at is

signifi"ant is t/at banded Cs "ontin'e to ma.e im#essi!e gains against t/e

gay ma.et- 8""oding to IC$ t/e s/ae of banded Cs ge% fom 36-2 #e"ent

in 2??3 to 41-2 #e"ent in 2??4$ egisteing an im#essi!e go%t/ ate of 4-3

#e"ent- Inteestingly$ t/e gay ma.et emained flat$ egisteing a go%t/ of 2-2

#e"ent$ %/ile t/e total des.to# C ma.et egisteed a go%t/ of 2-2 #e"ent-

8""oding to IC$ t/e e"ent e&s'fa"ing of finan"e&based #'"/ase o#tions /ad

an a""eleating effe"t on t/e "ons'me des.to# ma.et$ %/i"/ is aleady

%itnessing a "onsistent do# in end&'se #i"es fo bot/ t/e banded and

'nbanded C segments- Among the vendors, HCL Infosystemsemerged as the

market leader with a share of 1.! percent. The company registered a "1.#

percent growth d$ring %& as compared to the previo$s year- H follo%ed HCL

%it/ a ma.et s/ae of 00-1 #e"ent- H too ge% at a blisteing #a"e egisteing a

go%t/ ate of 3-?3 #e"ent- I, is in t/e t/id #la"e %it/ a ma.et s/ae of 6-2

#e"ent-

IC is not t/e only esea"/ fim "onfiming t/e signs of ob'st go%t/- Fatne$

in a e"ent e#ot$ states t/at t/e Indian des.to# ma.et ge% by 30-5 #e"ent in

2??4- Says inod >ai$ 8nalyst$ Com#'ting Systems$ Fatne India$ ea.ing

2


28/101

b'siness "onfiden"e based on stong e"onomi" go%t/ "ataly7ed C #'"/ases in

bot/ "ons'me and "o#oate segments t/o'g/o't 2??4-

=/ile e!ey esea"/ fim /as gi!en diffeent fig'es$ one t/ing is "ommonQt/e

C ma.et is booming at do'ble&digit go%t/ ates- ,8IT (,an'fa"t'es

8sso"iation of Infomation Te"/nology) estimates t/at t/e des.to# C ma.et

gossed 0-0 la./s 'nits in t/e fist /alf of fis"al 2??4&?5$ egisteing a go%t/ of

3 #e"ent o!e t/e same #eiod

of t/e #e!io's fis"al- =it/ t/e Indian e"onomy booming$ ,8IT estimates t/at

C sales %ill to'"/ t/e 4? la./s ma. in fis"al 2??4&?5-

T/e b'oyan"y in C sales "an be attib'ted to in"eased "ons'm#tion by

taditional ind'sty !eti"als s'"/ as tele"om$ ban.ing$ finan"ial se!i"es and

ins'an"e$ *$ man'fa"t'ing and go!enment- Cons'm#tion also in"eased in

non&taditional se"tos s'"/ as ed'"ation$ etail o'tlets and self&em#loyed

#ofessionals-

In f't'e$ HCLs /ad%ae sales to t/e instit'tional segment ae li.ely to emain

stable$ %it/ s'stained /ad%ae s#ending by all t/e !eti"als$ es#e"ially t/e

ban.ing and finan"ial se!i"es se"to- esides$ in etail /ad%ae sales$ a

"ontin'ed ed'"tion of #i"e #oints$ fa"ilitated in #at by t/e e"ent ed'"tion in

e


29/101

by t/e li.ely emo!al of d'ty #ote"tion on man'fa"t'ed Cs fom t/e yea

2??5-

C&&"n! M'&4"! S2'&" of +'&(os IT $%'"&s (n o+"& '%% D"s4!o$ M'&4"! (n

5667

endos Jnits(2??3)

,a.et s/ae(#e"ent) Jnits (2??4)e"entage of JnitsS/i##ed

Gea&on&Gea Fo(#e"ent)

HCL 232$061 1-2 4$43$535 03- 10-?4

H 220$164 - 3$4$?5 00-1 3-?3

I, 032$52 5-3 0$1$13 6-2 5?-

So'"

Total des.to# ma.et

Jnits (2??3)e"entage of JnitsS/i##ed

Jnits (2??4)e"entage of JnitsS/i##ed

Gea&on&GeaFo%t/(#e"ent)

anded 100$4?3 36-2 0$51$?06 41-2 4-3

Fey 0$6?$52 63- 0$643$614 5?- 2-2

Total 2$52?$055 0?? 3$232$0? 0?? 2-2

So'"e D IC India

21


30/101

@om t/e abo!e fig'e %e "an "lealy see t/at HCL emeged as t/e "lea %inne

among t/e banded C "om#anies %it/ 349 o 03-9 of ma.et s/ae follo%ed

by 3?9 o 00-1 9 of ma.et s/ae by H- I, %as t/id in t/e a"e %it/ only

059 o 6-29 of ma.et s/ae of banded C "om#'tes-Along with becoming

the market leader in branded PC HCL Infosystemsalso became 1.3 Billion

Dollar comany in Aril !""#.

MAR%ET SHARE O& 'RANDEDPC DURING CALENDER EAR O&

**+

#$%&'(

#)&*(

!+M-(

!)/01(

234!T#&(

#$%#)!+M

!)/0

234!T#

3?


31/101

SUCCESS STORY

ision$ ba!ado and git /a!e seen HCL e!ol!e fom a deam of eig/t yo'ngstes

in 01 to t/e "o'ntys to# IT go'# today$ %it/ e!en'es "losing in on +s 5$???

"oe

89:;1 Si< yo'ng men get toget/e o!e a "'# of "offee and sna".s- T/e

"on!esation !ees fom "as and ta!el to Eobs$ "aee and t/e f't'e- Sin"e t/ey

all %o. toget/e$ its only nat'al t/at t/ey tal. s/o#- T/ey also e


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Infosystems-

R=e deamt of %o.ing in an ind'sty t/at %o'ld e!ol'tioni7e b'sinesses$ an

ind'sty t/at ga!e e!eyone an e;'al "/an"e to s'""eed =e also .ne% %e

%anted to dominate it- T/o'g/ t/ese yeas$ %e /a!e etained o' n'mbe one

#osition and s'stained o' go%t/- T/e one b'siness stategy t/at /as dominated

and been at t/e "oe of o' b'siness is "onstant ada#tation and eno!ation- =e

/a!e also de!elo#ed ne% #aadigms fo ne% o##ot'nities$R adds S/i! >ada$

C/aiman of HCL Infosystems-

8 teet/ing #oblem fa"ed by t/e "om#any&getting im#ots t/o'g/- T/e

eg'lations and la%s of t/e time did not allo% t/e im#ot of te"/nology-

Com#onents and s'b&assemblies$ /o%e!e$ "o'ld be im#oted- RT/e latte %as a

!ey e


33/101


34/101

HCL G&o$1How the Dream has $%ol%ed

89:;S/i! >ada and fi!e "olleag'es stat ,i"o"om#

89:>HCL #omoted %it/ stat'# "a#ital of +s 0-3 la"s (JSB 326-5)

89?6HCLs fist tansnational !ent'e$ @a east Com#'tes$ establis/ed in

Singa#oe

89?8Set '# >IIT$ Indias fist #i!ate se"to IT ed'"ation instit'tion-

89?;HCL 8mei"a establis/ed %it/ /ead;'ates at S'nny!ale$ Califonia

8998HCL and H$ JS8 agee to ente into a #atnes/i# to fom HCL H

8997HCL Te"/ fomed as se#aate soft%ae "om#any

899>Aoint !ent'e %it/ Aames ,atin Co- and eot Systems Co#oation

899:HCL Te"/ in"o#oated in J$ Femany$ @an"e$ S%eden$ elgi'm$ Italy

and S%it7eland

899?*#eations stated in Aa#an$ Hong ong$ 8'stalia$ and >e% Pealand

8999Initial 'bli" *ffeing made by HCL Te"/ @omation of Flobal oad of

ie"tos and 8d!isoy oad- 8'dit$ Com#ensation and +elated aty

Tansa"tion Committees set '# Im#lementation of Flo"al ,anagement Con"e#t

5666Lage deals %it/ an.es T'st$ L8 and FTe"/

56688";'isition of e'ts"/e Soft%ae 8";'ies Ieland&based * fim$

8#ollo Conta"t Cente HCL :nte#ise Sol'tions fomed as a Eoint !ent'e %it/

Com#'te"/ Co#oation$ In"$ JS8

T/e Singa#oe e


35/101


36/101

He%lett&a".ad fo a Eoint !ent'e- =e %ee also %o.ing on 8#ollo$ and H

bo'g/t o't t/e #od'"t- 8bo't t/e same time as o't foay into t/e JS$ %e tied '#

%it/ H- 8t t/at time$ H %as smalle t/an t/e be/emot/ it is today$ b't it still

boasted global e


37/101

HCLS OFFERINGS IN INFOPROCESSING PRODUCTS

3

E#ter,r"se

Sma-- '$s"#essHome

Beanstalk 7 ndia9s first:ome $;

EzeeBee -HCLs LowPrice PC

BusyBee 7ndia 9s 5irst

(esktop 1 ine 7AM(Servers

nfiniti Storage produ%ts

Sec$rit) *ro#$cts

HCL.sOffer"#/s "# I#fo 0Pro1ess"#/ Pro2$1ts

C3a##e- Sa-es4S$,,ort

C3a##e- Sa-es 4S$,,ort

D"re1t Sa-es 4S$,,ort

Be'!st'+ Me#i'Ce!tre -E!tert'i!&e!t PC

?oshiba >aptops

Sun Servers 8orkstations


38/101

HCL A*+'n!')"

HCL Infoss!"#sda%s its stengt/ fom 2 yeas of e


39/101

te"/nology leades-

Us(n) o


40/101

Stated in 0116 & %it/ only Jnit 0 & it no% /as 3 Jnits (Jnit 0$2$ 3) %it/ a b'ilt

'# aea of 3$23$??? s;- ft-$ ,* /as a mont/ly "a#a"ity to ma.e 5?$??? des.to#s

and 2??? se!es- T/e infast'"t'e is state of t/e at $ one of t/e best lagest

in India-

8ll 3 fa"toies ae IS* 1??0D2??? and IS* 04??0 "etified- ,* %as also

8%aded ,8IT Le!el 2 & by :'o#ean @o'ndation fo K'ality ,anagement in

t/e yea 2??0 - HCL %as also a%aded :LCI>8s (:le"toni" Com#onent

Ind'sties 8sso"iation) K'ality 8%ad fo t/e yea 2??2& 2??3

,* also /as od'"t :ngg Fo'# (:F) and + teams "onstantly engaged in

de!elo#ing ne% #od'"ts and sol'tions-

Dri%en by a strong &an'fact'ring (b)ecti%e

WE SHALL DELIVER DEFECTFREE PRODUCTS3 SERVICES AND

SOLUTIONS TO MEET THE REQUIREMENTS OF OUR EXTERNAL

AND INTERNAL CUSTOMERS3 THE FIRST TIME3 EVERY TIME.

8ll #o"esses in t/e man'fa"t'ing ae aligned to t/is g'iding obEe"ti!e - 8 stong

em#/asis of Q'%(! - P&o,"ssis ens'ed a"oss all #o"esses- T/e #od'"ts

man'fa"t'ed /ee 'ndego stingent tests t/at ens'es t/ei 'ggedness

d'ability $ %/i"/ may be de#loyed any%/ee in India and may /a!e to fa"e

se!ee "onditions li.e & /eat $ /'midity $ o'g/ tans#otation /andling -*'

4?


41/101

#od'"ts 'ndego do# tests $ /ot "old tem#eat'e "/ambe $ "lient&site

sim'lation tests $ eliability tests et al -

Com#'tes ae s/i##ed to lo"ations all o!e India %it/ an e


42/101

*!e t/e last 2? yeas$HCL /as ada#ted to ne%e and bette K'ality standads

t/at /el#ed 's effe"ti!ely tie K'ality %it/ 'siness Foals$ leading to "'stome

and em#loyee satisfa"tion-

QUALITY AT HCL INFOSYSTEMSLTD-

T/e /istoy of s!&,!&"* '%(! (#$%"#"n!'!(on in HCL Infosystemsbegan in

t/e late 01?s %it/ t/e fo"'s on im#o!ing ;'ality of its #od'"ts by 'sing basis

KC tools and F'(%&" R"$o&!(n) 'n* Co&&",!(+" A,!(+" Ss!"#s FRACAS-

8nd also em#loyed "on"'ent engineeing #a"ti"es in"l'ding design e!ie%s$

and igoo's eliability tests to 'n"o!e latent design defe"ts-

In t/e ealy 1?s$ t/e fo"'s %as not meely on t/e ;'ality of #od'"ts b't also t/e

#o"ess ;'ality systems- =e %ee "etified fo IS* 1??2 by KI in 0114 and

e&"etified in 011 to IS* 1??0&2??? (fo esign ,an'fa"t'e of esonal

Com#'tes$ 'siness Se!es$ =o. Stations and t/ei 8sso"iated S'b&

8ssemblies)-

In ealy 0115$ a maEo ;'ality initiati!e %as la'n"/ed a"oss t/e "om#any based

on P2(%($ B. C&os-=s #"!2o*o%o) of QIPM Q'%(! I#$&o+"#"n! P&o,"ss

M'n')"#"n!- T/is model %as sele"ted to be"a'se it "onsideed t/e need and

"ommitment by an ogani7ation to im#o!e b't moe im#otantly$ t/e indi!id'als

need to%ads bette ;'ality in /is #esonal life-

Jnde o' K'ality :d'"ation System #ogam$ %e tain o' em#loyees on t/e

basi" "on"e#ts and tools of ;'ality- 8 n'mbe of im#o!ement #oEe"ts /a!e been

'ndeta.en by em#loyees$ %/eeby #o"ess defi"ien"ies and bottlene".s ae

identified$ and Co&&",!(+" A,!(on P&o",!s CAPsae 'ndeta.en- T/is ed'"es

42


43/101

defe"t ates and im#o!es "y"le times in !aio's #o"esses$ in"l'ding #esonal

;'ality-

HCL /as e"ei!ed ,8ITs Le!el II e"ognition fo 'siness :


44/101

#o!ide eetmanage (se!es)$

and e"ently la'n"/ed :7eeee- Today distib'tion net%o. /el#s it ta.e a !aied

#od'"t ange to "'stomes in e!ey noo. "one of t/e "o'nty -T/e #od'"t

ange in"l'des es.To# Cs$ Se!es$ La#to#s o".et Cs-

44


45/101

CONCEPTUAL FRAME WORK OF RECRUITMENT

PROCESS

H'man eso'"e ,anagement "lassi"ally #etains to #lanningO e"'itment$

sele"tion$ #la"ement$ ind'"tion$ "om#ensation$ maintenan"e$ de!elo#ment$

%elfae et"- of H'man +eso'"es of any oganisation to enable t/e ogani7ation

to meet its obEe"ti!e %/ile also enabling t/e /'man eso'"es to attain t/ei

indi!id'al goals-

8s is e!ident fom t/e definition of t/e "on"e#t t/e entie t/eme e!ol!es

"entally ao'nd /'man eso'"e and its ole in enabling sim'ltaneo's

satisfa"tion of indi!id'al and ogani7ational goals-

T/e immediate "on"l'sion t/at follo%s fom t/is is t/at t/e #ime mo!es of t/e

oganisation ae t/e indi!id'als- T/e #o"ess of binging em#loyees into t/e folds

of oganisation is temed as e"'itment and "an be 'nambig'o'sly teated as t/e

"ental #illa fo fo'ndation stone of t/e entie "on"e#t of /'man eso'"e

management-

It is easy to see %/y e"'itment /as a""oded s'"/ a /ig/ #osition o't of t/e

!aio's fa"ets of /'man eso'"e management- T/e eason is sim#ly t/at 'nless

one /as /'man eso'"e in t/e oganisation %/om %ill t/e /'man eso'"e

manages manage o %/ose enegy %ill t/ey "/annalise #od'"ti!ely and

'sef'lly-

45


46/101

ee#ing t/is idea into mind t/is oEe"ts is an attem#t to st'dy !aio's o#tions

t/at ae a!ailable bot/ t/eoeti"ally as %ell as #a"ti"ally fo an oganisation to

la'n"/ itself into t/e tas. of e"'itment-

T/e entie e#ot is di!ided into !aio's s'b&se"tions %/i"/ a##ea in a

"/onology of e!ents t/at ae ste#s in t/e #o"ess-

DEFINITION

T/e s'""ess of and oganisation lagely de#ends '#on t/e Team of t/e s.illed and

;'alified /'man eso'"es %/o ae "/osen o't of n'mbe of a##li"ants fo t/e

Eob- It is t/e #imay d'ty of t/e H+ de#atment to #o"'e and maintain an

ade;'ate ;'alified %o.ing fo"e of !aio's #esonnel ne"essay fo manning t/e

oganisation-

o"'ement f'n"tion of #esonnel e#atment in"l'des t/ee maEo s'b&

f'n"tions& (8) +e"'itmentO () Sele"tionD and (C) la"ement on t/e Eob-

+e"'itment is t/e #ositi!e #o"ess of em#loyment- T/e #o"ess of +e"'itment

is to identify t/e #os#e"ti!e em#loyees$ atta"t$ en"o'age and stim'late t/em to

a##ly fo t/e Eob$ Inte!ie% t/e eligible and sele"t t/em fo a #ati"'la Eob in t/e

oganisation-

46


47/101

+e"'itment is a #o"ess to dis"o!e t/e so'"es of man#o%e to meet t/e

e;'iements of t/e staffing s"/ed'le and to em#loy effe"ti!e meas'es fo

atta"ting sele"tion of an effi"ient %o.ing fo"e-

&&&&&&&&&&&&Gode

4


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OB0ECTIVES

0- To st'"t'e t/e +e"'itment #oli"y of HCL InfosystemsLimited fo diffeent"ategoies of em#loyees-

2- To analyse t/e e"'itment #oli"y of t/e oganisation-

3- To "om#ae t/e +e"'itment #oli"y %it/ geneal #oli"y-

4- To #o!ide a systemati" e"'itment #o"ess-

SCOPE OF RECRUITMENT

It e


49/101

CATEGORICALLY CLASSIFICATION OF EMPLOYEES OF

HCL

C 8T:F*+G I 8ll %o.men$ 8ll 8ssistants (8""o'nts$ Stoes$ @ield)$"le.$ Ty#ist$ Steno&Ty#ist$ Stenoga#/e$ Com#'te*#eato-

C8T:F*+G II 8""o'ntant$ Stoe .ee#e$ S'#e!iso '# to t/e le!el of*ffi"es$ esigne$ A- :nginee$ -8$ S- -8$ :ogamme '# to offi"e$ 8dmin- #esonnel H+offi"e$ Ins#e"to-

C8T:F*+G III Se"etay$ :


50/101

ORGANISATION STRUCTURE OF

HCL

8 bief intod'"tion to D(+(s(on'% / D"$'&!#"n!'%/eads-

CHAIRMAN AND MANAGING DIRECTOR1

C, /olds to most #osition in t/e oganisation- He is t/e o%ne of t/eCom#any- He g'ide t/e f'n"tional /eads to smoot/en t/ei a"ti!ities- It is t/e.ey #osition in t/e oganisation-

DIRECTOR OPERATIONS1

He is t/e o!eall in"/age of 8$ H+$ Systems$ TK, and Citi"al Iss'es-

GMPRODUCTION1

He is t/e o!eall in"/age of %o.s- He is die"tly in!ol!ed in #od'"tion#lanning- He fom'lates !aio's #oli"ies fo bettement of t/e #od'"t- He iss'esg'idelines to od'"tion e#atment and K'ality Contol e#atment foim#lementation of t/e #oli"ies-

VPFINANCE1

He is die"tly in!ol!ed in finan"e mattes and finan"e #oli"y- He is also in!ol!ed%it/ #esonnel de#atment fo %ages "om#ensation$ salaies and ot/e finan"ialbenefits-

AGM PERSONNEL ADMINISTRATION 1

He is t/e o!eall in"/age of #esonnel$ 8dministation and Ind'stial +elationsof t/e go'# and also o!esees t/e H+ a"ti!ities-

SR.MANAGERCORPORATE HRD1

H+ e#atment is es#onsible fo bette 'tilisation of man#o%e t/o'g/

+e"'itments$ Sele"tions$ Taining$ e!elo#ment$ +etention and =elfae of t/ego'#- It is in!ol!ed in #oli"y fomation and its im#lementation-

VPMHD1

He is t/e #ofit "ente /ead of t/e ,ateial Handling i!ision- He is es#onsiblefo esign and oEe"ts :


51/101

VPBUSINESS DEVELOPMENT1

He is t/e main so'"e of 'siness o"'ement to ,H-

SR.GENERAL MANAGER

He is es#onsible fo ma.eting$ esign$ :stimation and oEe"ts ,anagement-

50


52/101


53/101

0OB ANALYSIS FORM OF HCL INFOSYSTEMSLTD.

Aob Title- ateCode >o Lo"ation--

e#atment8nalyst-+eason fo t/e Eob S'#e!ised-- =age o salay ange

+elation to ot/e EobsD omotion fom-- omotion to--

Aob s'mmayD=o. #efomedD,aEo d'ties D-*t/e tas.s D

:;'i#ment,a"/ines 'sedD-=o.ing Condition

S.ill +e;'iementsD:d'"ationD (Fade o Gea)Taining DAob e


54/101

54


55/101


56/101

INTERVIEW SCHEDULE

ateDen'eDositionD

NAME OF THE CANDIDATE TIME REMARKS

INTERVIEW CALL LETTER

ate &&&&&&&&&&&&&&&&ea Si$

VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

T/is /as efeen"e to yo' a##li"ation fo t/e abo!e mentioned #osition in o'oganisation-

=e ae #leased to in!ite yo' fo a meeting %it/ t/e 'ndesignedon-ata-m-#-m- #lease "onfim t/is a##ointment-=e /a!e en"losed a blan. #esonal ata @om- lease fill t/is in and bing %it/yo' along %it/ yo' ed'"ational and e


57/101

=e ta.e t/is o##ot'nity to t/an. fo t/e inteest yo' /a!e s/o%n in Eoining o'oganisation-

Go's sin"eely$@o HCL Infoss!"#sL!*.

8't/oi7ed Signatoyeliminay inte!ie% of t/e "andidates is "ond'"ted by H+ based on esonalata @omat gi!en belo% filled '# by t/e "andidate %it/ t/e /el# of te"/ni"al#eson along %it/ t/e e#t- Head-

5


58/101

HCL Infoss!"#s L!*.

8ddessD

PERSONAL DATA FORM*SITI*>8LI: @*+

S*J+C:

>ameVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

S'name @ist >ame ,iddle >ame

esent 8ddessVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV/oneVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

#emanent 8ddessVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV/oneVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

ate of it/D +eligionD >ationalityD

,aital Stat'sD Seo- of "/ildenD

5


59/101

E*,'!(on'% / P&of"ss(on'% Q'%(f(,'!(on S!'&! W(!2 L'!"s! D")&""/

D($%o#'

egeei#loma

Instit'tionJni!esityoad

Geas@om To

,ain S'bEe"t i!ision 9 of ma.s

'bli"ation ,embes/i#

S#e"ial InteestHobbies

:m#loyment +e"odD (Stating fom #esent to fist one)eiod

@om To>ame of:m#loye

esignation

>at'e of 'tiesefomed

FossSalay

51


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D"!'(% of P&"s"n! S'%'&

asi" H+8 Con!eyan"e on's LT8 ,edi"al S'#eann'ation

-@- *t/es

Salay :ameD VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

>at'e of8";'aintan"e D VVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

osition D VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

8ddess D VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

Tel -D *ff-DVVVVVVVVVVVV +es-DVVVVVVVVVVV*ff-DV VVVVVVVVVV +es-DVVVVVVVVVVV

6?


61/101


62/101

*TH:+SD

Aoining ateD obation eiodD

8T: H*H+:TT-

@inal a##o!al fo 8sst- ,anage and abo!e is afte final inte!ie% by t/e ,-Ta!el :


63/101

ACCOUNTS DEPARTMENT

OUTSTATION CANDIDATE

TRAVEL EXPENSES REIMBURSEMENT

>8,: 1

8+:SS 1&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

I>T:+I:= 8T: 1*SITI*>1&&&&&&&&&&&&&&&&&&&&&&

8T: L8C:(@+*,&T*) @8+:(8,*J>T +S-)

TOTAL 1

8T: 1

SIF>8TJ+: *@ TH: C8>I8T: H+ :8+T,:>T

63


64/101

8fte final sele"tion Lette of Intent is iss'ed in t/e follo%ing fomat

LETTER OF INTENT

=it/ efeen"e to yo' a##li"ation and t/e s'bse;'ent inte!ie%s yo' /ad %it/

's$ %e ae #leased to offe yo' t/e #osition of VVVVVVVVVVVVVV in o'

oganisation at m't'ally ageed tems and "onditions based at VVVVVVVVVVVVVVV-

Ho%e!e yo' ae liable to be tansfeed to any of o' sites siste "on"ens

asso"iates "om#anies at t/e sole dis"etion of t/e management-

Go' %ill e#ot fo %o. on VVVVVVVVVVVVVatVVVVVVVVVVVVVV$ failing %/i"/

t/is offe %ill stand a'tomati"ally %it/da%n- T/e detailed lette of a##ointment

%ill be iss'ed to yo' on yo' Eoining-

lease s'bmit t/e follo%ing do"'ments at t/e time of Eoining D&

0- 3 #ass#ot si7e #/otoga#/s-2- Co#y of last a##ointment lette$ elie!ing lette salay "etifi"ate-3- /oto"o#ies of ed'"ational and eT,:>T L:TT:+ Lang'age fo belo% 8sst- ,anage le!el is gi!enin t/e follo%ing fomat -

64


65/101

BELOW ASSTT. MANAGER LEVEL

JJJJJJJJJJJJJJJJJJJ ated DJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

JJJJJJJJJJJJJJJJJJJ

LETTER OF APPOINTMENT

ea ,- VVVVVVVVVVVVVVVVVVVVVVVVVV

=it/ efeen"e to t/e offe lette no-VVVVVVVVVVVVVVVVVVVVVVdated

VVVVVVVVVV %e ae #leased to a##oint yo' as VVVVVVVVVVVVVVVVVVVV on t/e

follo%ing tems and "onditionsD

0) *dinaily yo' #eiod of #obation %ill be S(@ #on!2s %/i"/ "o'ld be

f't/e e


66/101

"ond'"t is fo'nd s'bnomal of may be a""eleated in "ase t/e same is

adE'dged to be "omme"ial at t/e dis"etion of t/e management-

3) Go' #la"e of #osting %ill be at o' VVVVVVVVVVVVVVVVVsit'ated atVVVVVVVVVVVVVVVVVVVV- Ho%e!e$ yo' ae liable to be tansfeed to anyof o' sitesfa"toyoffi"e at t/e dis"etion of t/e management-

4- 'ing t/e #eiod of yo' em#loyment$ yo' s/all not se"'e o ty to se"'e

any ot/e #ost and 'ndeta.e any "o'se of st'dy o %o. on #at time basis

%it/o't t/e #ono'n"ement o t/e ,anagement in %iting- Go' %ill also not

/old any offi"e of #ofit o'tside t/e "om#any o engage yo'self in any ot/e

tade o b'siness eit/e #at time$ o f'll time$ %/et/e fo #ofit o gain$ o

on /onoay basis o ot/e%ise$ engage in an ins'an"e agen"y o "ommission

agen"y et"- %it/o't t/e #io %itten #emission of t/e management-

5- Go' /o's of attendan"e s/all be eg'lated to s'it t/e d'ties ent'sted to yo'

fom time to time$ s'bEe"t to t/e stat'toy #o!isions-

6- Go' s/all be go!ened by t/e 'les and eg'lations of t/e "om#any in fo"e

fom time to time$ t/at may be a##li"able to yo'-

- In t/e e!ent of yo' "onfimation in %iting$ in addition to t/e tems and

"onditions mentioned in t/is lette$ e


67/101

a) Go' %ill be liable to be etied on yo' ea"/ing t/e age of 5 yeas o

ealie if fo'nd medi"ally 'nfit- T/e ogani7ation s/all /a!e t/e ig/t to

/a!e yo' medi"ally e


68/101

and f't/e 'les and eg'lations %/i"/ may be notified by 's by #'tting a

noti"e in %iting on t/e noti"e boad #'t inside t/e #emises-

0?- Go' date of Eoining t/e se!i"es in t/e oganisation isVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

00- T/is lette is being offeed to yo' in d'#li"ate- In "ase t/e tems and

"onditions e8T*+G

ACCEPTANCE

I /a!e "lealy 'ndestood t/e tems and "onditions mentioned in t/is lette ofa##ointment and I /eeby a""e#t t/e same-

>8,: SIF>8TJ+: 8T:

6


69/101

5 8##ointment lette lang'age fo asst- ,anage to manage is gi!en in t/efollo%ing fomat-

FOR ASSISTANAT MANAGER TO MANAGER

ea ,-ate--

APPOINTMENT LETTER

=it/ efeen"e to t/e offe lette no-VVVVVVVVVVVVVVVVVdatedVVVVVVVVVVVVVVVV$ %e ae #leased to a##oint yo' in o'oganisation on t/e follo%ing tems and "onditionsD&

0) esignation D Go' #osition in t/e "om#any %ill be

2) ate of AoiningD Go' date of Eoining t/e se!i"es in t/eoganisation is

3) obation eiodD *dinaily yo' #eiod of #obation %ill beSi< mont/s fom t/e date of Eoining- ,anagement may e


70/101

5) la"e of ostingD Ho%e!e$ yo' %o'ld be liable to be tansfeed#osted at any oft/e e


71/101

8##ointment lette lang'age fo s- manage and abo!e is gi!en in t/efollo%ing fomat-

FOR SR. MANAGER AND ABOVE

ea ,- - ate

APPOINTMENT LETTER

=it/ efeen"e to t/e offe lette no-VVVVVVVVVVVVVVVVVVVV datedVVVVVVVVVVVVVV$ %e ae #leased to a##oint yo' in o' oganisation on t/efollo%ing tems and "onditionsD&

0) esignation D Go' #osition in t/e "om#any %ill be

2) ate of AoiningD Go' date of Eoining t/e se!i"es in t/e oganisation is --

3) Salay etails DGo' asi" Salay %ill be +s- & #-m-(+'#ees only)In addition yo' %ill be entitled to Ho'se +ent 8llo%an"e of+s--& #-m-(+'#ees only)Go' %ill entitled to eimb'sement of Lo"al Ta!elling :


72/101

7 la"e of ostingD - Ho%e!e$ yo' %o'ld be liable tobe tansfeed#osted at any of t/e e


73/101

Aoining e#ot to be filled by t/e ne% Eoin in fomat gi!en belo% and e


74/101

HCL Infoss!"#sL(#(!"*NEW DELHI

8T:D

H+ :8+T,:>T>:= :LHI&00? ?2?

0OINING REPORT

T/is is to infom yo' t/at I /a!e Eoined t/e oganisation as

*n in

e#atment- ,y #esent addess is

Tele#/one >o-

8nd my ate of it/ is - 8ny "/ange in my addess %ill be

intimated to yo'-

>8,: D

SIF>8TJ+:D

8T:D

4


75/101

VI DOCUMENTATION

0- Indi!id'al #esonal files ae maintained-2- Com#'teised esonal details ae maintained-

3- 8fte se#aation also t/e #esonal files ae maintained of e


76/101

5. TECHNICAL INSTITUTIONS1

Cam#'s inte!ie% is a !ey 'sef'l so'"e of e"'itment fo a f'll ange of Eobs-T/e em#loyment manages of t/e ente#ises maintain a "lose liaison %it/ t/eJni!esity and Te"/ni"al instit'tions- T/is met/od is 'sed fo e"'iting *ffi"e$

8##enti"es$ :nginees o ,anagement Tainees- Te"/ni"al Instit'tions em#anelt/e #omising yo'ng talents fo em#loyment and efe t/ei names to t/e#os#e"ti!e em#loyes as and %/en as.ed fo-

3- EMPLOYMENT EXCHANGE1

:m#loyment e


77/101

-UNSOLICITED APPLICATIONS1

8n oganisation of e#'te da%s a steam of 'nsoli"ited a##li"ations at t/e"om#anys offi"e- T/ese a##li"ations ae s"eened and #la"es in t/e ele!ant ataan.s- =/ene!e needed to lo"ate s'itable "andidates fo t/at #ati"'la s.ill

t/ese ae 'sed-

- RECRUITMENT AT THE GATE1Sometimes die"t e"'itment of %o.es is made at t/e gate of t/e fa"toy ooffi"e- Feneally$ t/e n'mbe of !a"an"ies$ nat'e of %o. and time of inte!ie%ae notified by t/e esonnel e#atment on t/e bla".boad at t/e gate-os#e"ti!e "andidates attend t/e inte!ie% at t/e a##ointed time and get t/ea##ointment- T/is system of e"'itment is geneally 'sed to e"'it t/e 'ns.illed%o.es-

1- PART TIME EMPLOYEES1

Sometimes$ #esons ae em#loyed to dis#ose of t/e /ea!y seasonal %o. o t/eaeas of %o. of tem#oay nat'e on #at time basis- T/ese #at time em#loyeesfom a good so'"e of labo's s'##ly as and %/en !a"an"ies o""'- a"an"iesae filled '# among t/em if t/ey f'lfil t/e e;'isite ;'alifi"ation to s'it t/e Eobs-

0?- LEASING1T/e s/ot tem fl'"t'ations in #esonnel needs may be stabili7ed t/o'g/ leasingof #esonnel fo some s#e"ified #eiod fom ot/e ind'sties$ offi"es and 'nits-T/is system of leasing /as been %ell ado#ted by t/e #'bli" se"to ogani7ations-

=it/ t/e a#id go%t/ of #'bli" se"to$ t/e a"'te s/otage of manageial#esonnel$ #ati"'laly at /ig/e le!els$ t/ey boo% t/e #esonnel of e;'isite"alibe fom t/e Fo!enment e#atments- 8t t/e end of t/ei tem t/ey aegi!en an o#tion to "/oose eit/e t/ei #aent se!i"es o t/e #esent ogani7ations-

00-TRADE UNION1

In some "om#anies tade 'nions also assist in e"'iting t/e staff- T/is sense of"oo#eation /el#s in de!elo#ing t/e bette labo elations- T/is so'"e of labos'##ly "annot be elied '#on on t/e go'nd t/at sometimes tade 'nions s'##ot a"andidate %/o in not fit fo t/e Eob and is not a""e#table to management- S'"/!ie% eally %osens t/e labo elations-

Ho%e!e$ t/is met/od is not being ado#ted by o't oganisation-


78/101

SELECTION TEST

sy"/ologi"al tests ae essentially an obEe"ti!e and standadi7ed meas'e of asam#le of be/a!io- *bEe"ti!e of t/is definition efes to t/e !alidity and

eliability of meas'ing inst'ments- It also means t/e Eob elatedness of t/e test-

KINDS OF TEST

@ollo%ing tests ae ado#ted fo sele"tionD&

0- 8"/ie!ement2- 8#tit'de3- Inteest4- esonality5- Intelligen"e-

6- Leadeless Fo'# is"'ssion- Inte!ie%

8. ACHIEVEMENT TESTS

T/is test meas'es a #esons #otential in a gi!en aea- T/is test meas'e t/e s.ill%/i"/ in!ol!es #efoman"e of a sam#le o#eation e;'iing s#e"iali7ed s.ill andbelie!ed to be satisfa"toily ans%eed by t/ose %/o /a!e some .no%ledge of t/eo""'#ation and tade-

2- APTITUDE TEST

T/is meas'es ability and s.ills- S#e"ifi" a#tit'de tests /a!e been designed foEobs t/at e;'ie "lei"al$ me"/ani"al$ and man'al de


79/101


80/101

2- DEPTH INTERVIEW

e#t/ inte!ie%s "o!e t/e "om#lete life /istoy of t/e a##li"ant and in"l'de s'"/aeas as t/e "andidates %o. e


81/101

C- REFERENCES

+efeen"es ae lettes of e"ommendation %itten by #e!io's em#loyees otea"/es- T/e geneal fomat is a #aaga#/ o so on t/e #eson- esides

ina""'ate fa"ts$ t/is "an be attib'ted to t/e efeee inability to assess anddes"ibe t/e a##li"ant$ and /is limited .no%ledge abo't /im-

0


82/101

DATA ANALYSIS INCLUDING OPINION SURVEY OF

EXECUTIVES STAFF/EMPLOYEE REGARDINDING

RECRUTIMENT POLICY OF HCL

MANPOWER POSITION OF HCL.

IN THE LAST 86 YEARS

G:8+ H-*(C*+T)

@8CT*+G @I:L T*T8L

0115 ? 2?? 0?4 404

0116 2 2?? 0?1 426

011 2 2?2 0?1 42

011 0 01 00? 430

0111 0 015 02? 44?2??? 5 06 005 403

2??0 6 01? 00 431

2??2 012 03? 464

2??3 6 0 034 464

2??4 ? 042 02? 31

@om t/e abo!e table it is s/o%n t/at in"ease in e"'itment of man#o%e is

based on a!ailability of oEe"ts and di!esifi"ation of b'siness- 8t t/e sat'ation

#oint of one b'siness it di!esifies to anot/e b'siness %/i"/ is /ig/ly e;'ied

fo a b'siness /o'se- T/ee is a little bit effe"t of non&a!ailability of oEe"ts and

di!esifi"ation of b'siness on man#o%e #ositions- In t/is %ay HCL$ a!oids

eten"/ment and lay off and adE'st t/e defi"it and s'#l's man#o%e %it/in t/e

oganisation-

2


83/101


84/101

YEARWISE EXECUTIVES VP AND MANAGERS AND NON

EXECUTIVES SUPERVISORS AND STAFFS STRENGTH OF M/S.

HCL.

G:8+S :N:CJTI:S >*>&:N:CJTI:S +8TI*

01106 054 0D0?

01106 054 0D0?

01110 05 0D1

2???05 05? 0D0?

2??00 06? 0D1

2??2

2? 065 0D2??3

2? 065 0D

2??406 055 0D0?

@om t/e #e'sal of t/e abo!e table it is fo'nd t/at t/e atio of s#an of "ontol of

HCL$ is a##o


85/101

OPINION SURVEY1

Cetain s"/emes yield moe f'itf'l es'lts in "etain "onditions and %it/ some

s#e"ifi" obEe"ti!es- >eedless to say t/at management #a"ti"es diffe fom

oganisation to oganisation- 't t/e fa"t is t/at s'""ess does not follo%

a'tomati"ally$ t/e #eo#le %/o im#lement t/e system t/at mattes E'st as t/e

a't/oity %it/o't a""e#tan"e /a!e no meaning- +e"'itment #o"ess %it/o't

t'st of em#loyees and oganisation /as no !al'e /o% /obble t/e obEe"ti!e may

be so an attem#t is made to st'dy t/e attit'de of t/ose %/o ae #ati"i#ating in

e"'itment #o"ess befoe gi!ing any s'ggesting and "on"l'ding ema.s- @o

t/is #'#ose esea"/ /as ta.en o#inion of 2? e


86/101

6- o yo' feel t/at Eob e!al'ation and Eob analysis

/el#s in man#o%e e"'itment in yo'

oganisation

- o yo' t/in. t/at t/e #esonal e"'ited fom

e


87/101

#ositi!e es#onse to diffeent ;'estionnaies by !it'e of man#o%e #lanning t/ey

'sed #o#osed deletion of man#o%e #lanning t/ey 'sed #o#osed deletion o

addition of man in t/e oganisation fo a #lanning #eiod- T/e e


88/101

QUESTIONNAIRE CIRCULATED AMONG

56 EMPOLYEES/ WORKMEN1 Ges >o- >o-

+es#ons

e

0- 8e yo' satisfied %it/ t/e e


89/101

CONCLUSION

St'dying t/e e"'itment #o"ed'es of HCL$ analysing t/e es#ondents ans%es$

o#inion s'!ey and date analysis t/e esea"/e "ame to a "on"l'sion t/at HCL is

a go%ing Com#any- It /as a se#aate #esonnel de#atment %/i"/ is ent'sted

%it/ t/e tas. of "aying o't t/e !aio's #oli"ies$ #ogammes li.e e"'itment

sele"tion$ taining et"- effe"ti!ely and effi"iently- T/e b'siness of HCL is "aied

on in a !ey s"ientifi" manne- In t/e sat'ation #oint of b'siness it need not

%aste t/e time to di!esify into t/e anot/e b'siness- ,anagement 'ndestands

t/e b'siness game !ey %ell- 8t t/e time of diffi"'lty it ta.es ne"essay a"tion to

sol!e t/e #oblem- >o% t/e #esonnel de#atment of HCL is in infan"y stage- It

al%ays ty to modeni7e t/e de#atment- It stongly belie!es in man#o%e

#osition of t/e ogani7ation be"a'se it .no%s in t/e absen"e of M, fo man all

M,s li.e money$ mateial$ ma"/ines$ met/ods and moti!ation ae fail'e- It

al%ays ties to de!elo# t/e /'man eso'"es- In t/e absen"e of ig/t man$

mateial$ money$ ma"/ines all t/ings %ill not be #o#ely 'tili7ed- So it al%ays

e"'its man#o%e in a s"ientifi" manne-

1


90/101

FINDINGS SUGGESTIONS

FINDINGS

0- Jnde e"'itment o"ed'es +e;'isition System is in"oe"t be"a'se t/ee#la"ement does not e;'ie fes/ a##o!al$ 'nless it is in #la"e of

temination-

2- T/e data ban.s ae not #o#ely maintained-

3- T/e dead bio&data ae ne!e being destoyed-

4- o#e ind'"tion is not gi!en to all t/e em#loyees- It ese!es to only a fe%

le!els-

5- Salay "om#aison is not E'stifies- *ld em#loyees ae demoali7ed by getting

less s'ely t/en ne% em#loyee-

6- Salay fi


91/101

SUGGESTIONS

0-@es/ e;'isition e;'ies a##o!al and not e#la"ement-

2- T/e ata an.s s/o'ld be "om#'teised-

3- T/e dead Cs s/o'ld be destoyed-

4- :a"/ le!el of em#loyee s/o'ld be fomally ind'"ted and intod'"ed to t/e

e#atmental Head- If not all le!els$ at least 8sst- ,anage and abo!e

"ategoy of em#loyees-

5- Salay "om#aison s/o'ld be seio'sly done to etain t/e old em#loyees-

6- o#e salay st'"t'e to be st'"t'ed to atta"t #eo#le and ma.e it taame of t/e es#ondent D

b) ate of EoiningD

") :m#loyment >*D

d) esignationD

e) e#atmentD

2- etails of t/e *ganisationD

a) >ame D

b) 8ddessD

") >at'e of od'"tionD

d) Lo"ationO

e) (i) 8e t/e oganisational a"ti!ities

"on"entated any%/ee (Ges>o)

(ii)If yes$ t/en %/ee

f) =/en stated

g) od'"tion fig'e of last 0? yeas

YEAR TARGET ACTUAL PRODUCTION

0111

2???

2??0

2??2

2??3

12


93/101

2??4

2??5

2??6

2??

2??

/) Ca#ital in!ested in t/e last 0? yeasD

G:8+ C8IT8L I>:ST:

0111

2???

2??0

2??2

2??3

2??4

2??5

2??6

2??

2??

i) (a) %o.fo"e stengt/ (0? yeas)

i- 0111 2??? 2??0 2??2 2??3 2??4 2??5 2??6 2?? 2??Jns.illed

ii- Semis.illed

iii- S.illed

i!- Hig/ly s.illed

13


94/101

(b) :m#loyees stengt/ (0? yeas)

,anageial >o- 0111 2??? 2??0 2??2 2??3 2??4 2??5 2??6 2?? 2??

S'#e!ising >o-

Clei"al >o-

*t/es >o-

E) (a) *ganisation C/atD

(b) ,et/od of %age #ayment (9age of em#loyee "o!eed)

Time ate

ie"e ate

8ny ot/e met/od

(C) @a"tos %/i"/ infl'en"e %age detemination fo diffeent "ategoiesof %o.es-

(d) ,et/od of %age detemination

(i) Colle"ti!e bagaining

(ii) =age boad

(iii) 8ny ot/e met/od

3- 8e yo' satisfied in yo' Eob Satisfied>ot&Satisfied

i) 8e yo' satisfied %it/ t/e eot A'stified)

i!) indly gi!e easons fo yo' ans%e in bief-

4- (i) Ho% do yo' as"etain t/e need of man#o%e in yo' de#atment ,entiont/e te"/ni;'e of man#o%e assessment-

(ii)=/et/e t/e #lanning #eiod is long ange,edi'm angeS/ot ange-

14


95/101

(iii)=/et/e t/e #o"ess of e"'itment is a##o!ed by to# management-

5- (a) Ho% t/e #esonnel ae e"'ited

(i) T/o'g/ eo)

(b) Is t/ee ate of labo's t'n o!e e


96/101


97/101

03- (a) Ho% do yo' manage t/e s/otage of man#o%e in yo' oganisation

y %ay of eten"/mentlay off t/e bot/>o one-

(b) Ho% do yo' manage t/e s/otage of man#o%e in yo' oganisation

+e"'iting "as'al %o.es:ngaging o!etime+e"'iting #emanent%o.est/e bot/

04- Sin"e t/e te"/nology follo% by t/e oganisation is not '#&to&date- It needsationalisation is t/ee any f't'e #lan to bing latest te"/nologi"al.no%&/o% (Ges>o)

05- If so /o% and it %/at %ay it is going to affe"t t/e o!eall man#o%ee"'itment in t/e oganisation-

1


98/101

ANNEXURE II

OUESTIONNAIRE TO EMPLOYEE/WORKER

0- a) >ame of t/e es#ondent-

b) esignation D

") ate of Eoining D

d) To.en no D

e) e#atment D

2- a) 8e yo' a %o.man em#loyee in t/e follo%ing "ategoy #emanent

Tem#oay Cas'al-

b) 8e yo' getting %ages in #ie"e ate Time ate any ot/e met/od-

") Is %ages fi


99/101

4- a) Is t/ee any taining fa"ility fo yo' Ges>o

/ b) If yes$ is it on t/e Eob taining loft t/e Eob taining off t/e Eob taining

i Ges>o-

E

") o yo' feel t/at taining is ine!itable fo yo' Ges >o

5- a) 8e yo' satisfied %it/ yo' Eob Ges >o-

b) Is t/e Eob a##aised by yo' s'#eio a't/oity Ges>o-

6- a) 8e yo' getting #omotion Ges>o-

. b) If yes$ in %/i"/ basis yo' /a!e #omoted :ffi"ien"y Senioity T/e

l bot/-

- 8e yo' getting any moti!ational fa"ilities @inan"ial >on&finan"ial T/e

m bot/-

11


100/101

n

- =/at ty#es of fa"ilities t/e "om#any is eo

1- =/et/e t/e oganisation #o!ides em#loyment o##ot'nity to t/e family

membes in "ase of deat/ of t/e %o.e em#loyee-

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101/101

BIBLIOGRAPHY

in"i#les of ,anagement & by .oont7 o onel-

in"i#les and #a"ti"e of ,anagement Yby C-- F'#ta-

H'man +eso'"e e!elo#ment Y by J-- Sing/

in"i#le and #a"ti"e of ,anagement Yby L- ,- asad-

esonnel ,anagement Yby C-- ,amoia-

,anagement of /'man +eso'"e-

ynami" of #esonnel administation by ,->- +'dabasa!aaE-

esonal ,anagement and ind'stial elation Yby +-S a!a-

=old +eso'"es Yby ,-S .a-

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69757036 384 a study of recruitment and selection process on hcl

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