7 characteristics of effective positive feedback in elearning

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www.uncannyowl.c om Toronto eLearning 1 7 Characteristics of Effective Positive Feedback in eLearning

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Prepared by Uncanny Owl, a Toronto-based corporate learning and development firm.

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Page 1: 7 Characteristics of Effective Positive Feedback in eLearning

www.uncannyowl.com

Toronto eLearning 1

7 Characteristics of Effective Positive

Feedback in eLearning

Page 2: 7 Characteristics of Effective Positive Feedback in eLearning

www.uncannyowl.com

Toronto eLearning 2

7 Characteristics of Effective Positive Feedback

Why?

Feedback is important in EVERY learning situation

• Facilitates self-assessment• Creates dialogue• Promotes reflection• Reinforces good

performance• Builds self-esteem• Demonstrates progress

Page 3: 7 Characteristics of Effective Positive Feedback in eLearning

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Toronto eLearning 3

7 Characteristics of Effective Positive Feedback

Timely

Feedback should:– Be delivered soon after the associated

activity– Not interrupt the flow of learning– Allow time for internal reflection– Invoke recent learning

Page 4: 7 Characteristics of Effective Positive Feedback in eLearning

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Toronto eLearning 4

7 Characteristics of Effective Positive Feedback

Genuine

Feedback should:– Be provided for activities that challenge

the learner– Not be overused– Be authentic, not patronizing

Page 5: 7 Characteristics of Effective Positive Feedback in eLearning

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Toronto eLearning 5

7 Characteristics of Effective Positive Feedback

Reflective

Feedback should:– Comment on the achievement– Remind the learner how he/she arrived

there– Link to prior learning

Page 6: 7 Characteristics of Effective Positive Feedback in eLearning

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Toronto eLearning 6

7 Characteristics of Effective Positive Feedback

Encouraging

Feedback should:– Support the learner’s progress– Motivate the learner to go further– Comment on growth

Page 7: 7 Characteristics of Effective Positive Feedback in eLearning

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Toronto eLearning 7

7 Characteristics of Effective Positive Feedback

Meaningful

Feedback should:– Offer value to the recipient– Acknowledge the learner’s effort– Be personalized and appropriate– Fit the learning and organizational

context

Page 8: 7 Characteristics of Effective Positive Feedback in eLearning

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7 Characteristics of Effective Positive Feedback

Consistent

Feedback should:– Be provided at appropriate intervals– Follow a similar model for all learners– Be available when the learner expects it

Page 9: 7 Characteristics of Effective Positive Feedback in eLearning

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7 Characteristics of Effective Positive Feedback

Specific

Feedback should:– Let learners know what they did well– Advise learners how to improve further– Offer explicit guidance

Page 10: 7 Characteristics of Effective Positive Feedback in eLearning

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Toronto eLearning 10

For more information,visit us online at

www.uncannyowl.com