7 costly mistakes on amazon_bsr_marketing
TRANSCRIPT
7 Mistakes YoureMaking On AmazonHow to avoid and correct some of the most costlymistakes when selling on Amazon
1
2
3
4
5
6
7
8
Fulfillment Options
Buyer Communication
Negative Feedback
Order Defect Rate
Not Tracking Performance
Unoptimized Listings
Not Maximizing Your Sales
Need Some FBA Help
Table of Contents
MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
With the barrier to entry being low many sellers overlook Fulfillment By
Amazon thinking of it as a process that may require too many tedious tasks
and prerequisites Sellers fear additional fees shipping to a middle-man
not physically sending the products off and a large list of other unknowns
What it comes down to is a lack of information or the drive to obtain it If
you want to be successful in your Amazon marketing you need to research
and consider all options
The issueThe issue You could be squandering an opportunity to increase earnings
and even save some time
The solutionThe solution Ask what works best for you Read through your options fully
and consider them before making the final call Even if you are doing well
fulfilling your own merchandise you will need to consider other fulfillment
options This is the only way to choose a strategy that best suits your
business time and product demand
Fulfillment Options
MISTAKE 2 SLOW RESPONSES
If you are not responding to your customers questions and inquiries in a
timely manner it can have serious consequences for your account health
Keep in mind that any questions they have need to be answered in less
than 24 hrs This is equally true for weekend shoppers Shoppers dont want
to wait until the next business day to hear back from you
The issueThe issue Not responding q discourage potential customers and miss an
opportunity to establish trust and rapport which can lead to loyal and
long-term customers This can also result in low CRT (contact response time)
scores from Amazon
The solutionThe solution Ensure that customer service emails are reviewed over the
weekend This can be as simple as using Amazons seller app with message
notifications This is a solution that takes little effort but can have a major
impact on your customers
Buyer Communication
MISTAKE 3 ALLOWINGINCORRECTLY SUBMITTEDFEEDBACK
There is a system in place for a reason
Unfortunately it is not always easy for each and
every individual to fully understand all of the
mechanisms of this system That is why some
customers may misunderstand the purpose of
seller feedback and use this form to submit
feedback or review for the product itself If this
happens to your seller feedback dont let it slide
You can correct this
The issueThe issue Allowing unwarranted product reviews
and comments into your seller feedback form
may cause confusion or a negative vibe for
other customers
The solutionThe solution You can have misplaced reviews
scrubbed from the feedback section To do this
you must contact Amazon Seller Support and
explain the situation They can also consider
removing feedback that contains full product
reviews profane language or if the feedback is
intended for Amazon itself and not the seller
NegativeFeedback
MISTAKE 4 LOSING TRACK OF ODR
Amazon monitors a metric for marketplace performance negative
feedback A-to-z Guarantee claims and chargebacks It is called the ODR
or Order Defect Rate It is best to hit an ODR of 1 or less This is why you
should monitor it so closely Out of sight out of mind If you dont check it
regularly it could easily slip over the mark
The issueThe issue Higher ODR can damage your presence as a strong seller
Accounts with a higher ODR may even be at risk for suspension or
termination Amazon could possibly withhold payments in order to process
potential refunds Letting this number slip will also result in the loss of the
coveted ldquoBuy Box position for your product
The solutionThe solution Review your Amazon Seller Dashboard and analyze your
performance Catch issues early and try to identify any recurring issues
Order Defect Rate
MISTAKE 5 NOT TRACKINGPERFORMANCE
Sellers can get very busy Youre managing a
company products shipping and marketing
too But dont forget to check in and see how
youre doing Holding yourself accountable for
performance gives you the perspective to make
better business decisions and develop sales
strategy
The issueThe issue You have enough to keep track of as it
is so missing the opportunity to identify potential
issues and areas for improvement will just give
you more of a headache Making this mistake
leaves no room for brand development or
growth
The solutionThe solution Check out 3rd party software such
as seller labs or channel adviser to check the
numbers look at the data and fully understand
your position as a seller This allows you to
develop strategies and business plans to
progress your performance
Not TrackingPerformance
MISTAKE 6 MISSING OUT ON SEO
If you have a popular product that just isnt
getting the clicks it deserves then there has to
be an issue with your search terms In order to
receive the clicks the product info needs to
make good use of relevant phrases and
keywords If this isnt done customers wont find
your product wont find your store and cant
make purchases with you
The issueThe issue A lack of optimization and relevant
keywords and phrases will cause a drop in sales
even for more popular high-demand items
The solutionThe solution Take the time to research high
demand phrases and terms relating to your
product This will increase the visibility of your
product and page Just think about things from
the customer perspective What would you type
in if you wanted to find a product like yours If
you have already done this and the results are
still slim try rethinking the terms you have now
UnoptimizedListings
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
1
2
3
4
5
6
7
8
Fulfillment Options
Buyer Communication
Negative Feedback
Order Defect Rate
Not Tracking Performance
Unoptimized Listings
Not Maximizing Your Sales
Need Some FBA Help
Table of Contents
MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
With the barrier to entry being low many sellers overlook Fulfillment By
Amazon thinking of it as a process that may require too many tedious tasks
and prerequisites Sellers fear additional fees shipping to a middle-man
not physically sending the products off and a large list of other unknowns
What it comes down to is a lack of information or the drive to obtain it If
you want to be successful in your Amazon marketing you need to research
and consider all options
The issueThe issue You could be squandering an opportunity to increase earnings
and even save some time
The solutionThe solution Ask what works best for you Read through your options fully
and consider them before making the final call Even if you are doing well
fulfilling your own merchandise you will need to consider other fulfillment
options This is the only way to choose a strategy that best suits your
business time and product demand
Fulfillment Options
MISTAKE 2 SLOW RESPONSES
If you are not responding to your customers questions and inquiries in a
timely manner it can have serious consequences for your account health
Keep in mind that any questions they have need to be answered in less
than 24 hrs This is equally true for weekend shoppers Shoppers dont want
to wait until the next business day to hear back from you
The issueThe issue Not responding q discourage potential customers and miss an
opportunity to establish trust and rapport which can lead to loyal and
long-term customers This can also result in low CRT (contact response time)
scores from Amazon
The solutionThe solution Ensure that customer service emails are reviewed over the
weekend This can be as simple as using Amazons seller app with message
notifications This is a solution that takes little effort but can have a major
impact on your customers
Buyer Communication
MISTAKE 3 ALLOWINGINCORRECTLY SUBMITTEDFEEDBACK
There is a system in place for a reason
Unfortunately it is not always easy for each and
every individual to fully understand all of the
mechanisms of this system That is why some
customers may misunderstand the purpose of
seller feedback and use this form to submit
feedback or review for the product itself If this
happens to your seller feedback dont let it slide
You can correct this
The issueThe issue Allowing unwarranted product reviews
and comments into your seller feedback form
may cause confusion or a negative vibe for
other customers
The solutionThe solution You can have misplaced reviews
scrubbed from the feedback section To do this
you must contact Amazon Seller Support and
explain the situation They can also consider
removing feedback that contains full product
reviews profane language or if the feedback is
intended for Amazon itself and not the seller
NegativeFeedback
MISTAKE 4 LOSING TRACK OF ODR
Amazon monitors a metric for marketplace performance negative
feedback A-to-z Guarantee claims and chargebacks It is called the ODR
or Order Defect Rate It is best to hit an ODR of 1 or less This is why you
should monitor it so closely Out of sight out of mind If you dont check it
regularly it could easily slip over the mark
The issueThe issue Higher ODR can damage your presence as a strong seller
Accounts with a higher ODR may even be at risk for suspension or
termination Amazon could possibly withhold payments in order to process
potential refunds Letting this number slip will also result in the loss of the
coveted ldquoBuy Box position for your product
The solutionThe solution Review your Amazon Seller Dashboard and analyze your
performance Catch issues early and try to identify any recurring issues
Order Defect Rate
MISTAKE 5 NOT TRACKINGPERFORMANCE
Sellers can get very busy Youre managing a
company products shipping and marketing
too But dont forget to check in and see how
youre doing Holding yourself accountable for
performance gives you the perspective to make
better business decisions and develop sales
strategy
The issueThe issue You have enough to keep track of as it
is so missing the opportunity to identify potential
issues and areas for improvement will just give
you more of a headache Making this mistake
leaves no room for brand development or
growth
The solutionThe solution Check out 3rd party software such
as seller labs or channel adviser to check the
numbers look at the data and fully understand
your position as a seller This allows you to
develop strategies and business plans to
progress your performance
Not TrackingPerformance
MISTAKE 6 MISSING OUT ON SEO
If you have a popular product that just isnt
getting the clicks it deserves then there has to
be an issue with your search terms In order to
receive the clicks the product info needs to
make good use of relevant phrases and
keywords If this isnt done customers wont find
your product wont find your store and cant
make purchases with you
The issueThe issue A lack of optimization and relevant
keywords and phrases will cause a drop in sales
even for more popular high-demand items
The solutionThe solution Take the time to research high
demand phrases and terms relating to your
product This will increase the visibility of your
product and page Just think about things from
the customer perspective What would you type
in if you wanted to find a product like yours If
you have already done this and the results are
still slim try rethinking the terms you have now
UnoptimizedListings
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
With the barrier to entry being low many sellers overlook Fulfillment By
Amazon thinking of it as a process that may require too many tedious tasks
and prerequisites Sellers fear additional fees shipping to a middle-man
not physically sending the products off and a large list of other unknowns
What it comes down to is a lack of information or the drive to obtain it If
you want to be successful in your Amazon marketing you need to research
and consider all options
The issueThe issue You could be squandering an opportunity to increase earnings
and even save some time
The solutionThe solution Ask what works best for you Read through your options fully
and consider them before making the final call Even if you are doing well
fulfilling your own merchandise you will need to consider other fulfillment
options This is the only way to choose a strategy that best suits your
business time and product demand
Fulfillment Options
MISTAKE 2 SLOW RESPONSES
If you are not responding to your customers questions and inquiries in a
timely manner it can have serious consequences for your account health
Keep in mind that any questions they have need to be answered in less
than 24 hrs This is equally true for weekend shoppers Shoppers dont want
to wait until the next business day to hear back from you
The issueThe issue Not responding q discourage potential customers and miss an
opportunity to establish trust and rapport which can lead to loyal and
long-term customers This can also result in low CRT (contact response time)
scores from Amazon
The solutionThe solution Ensure that customer service emails are reviewed over the
weekend This can be as simple as using Amazons seller app with message
notifications This is a solution that takes little effort but can have a major
impact on your customers
Buyer Communication
MISTAKE 3 ALLOWINGINCORRECTLY SUBMITTEDFEEDBACK
There is a system in place for a reason
Unfortunately it is not always easy for each and
every individual to fully understand all of the
mechanisms of this system That is why some
customers may misunderstand the purpose of
seller feedback and use this form to submit
feedback or review for the product itself If this
happens to your seller feedback dont let it slide
You can correct this
The issueThe issue Allowing unwarranted product reviews
and comments into your seller feedback form
may cause confusion or a negative vibe for
other customers
The solutionThe solution You can have misplaced reviews
scrubbed from the feedback section To do this
you must contact Amazon Seller Support and
explain the situation They can also consider
removing feedback that contains full product
reviews profane language or if the feedback is
intended for Amazon itself and not the seller
NegativeFeedback
MISTAKE 4 LOSING TRACK OF ODR
Amazon monitors a metric for marketplace performance negative
feedback A-to-z Guarantee claims and chargebacks It is called the ODR
or Order Defect Rate It is best to hit an ODR of 1 or less This is why you
should monitor it so closely Out of sight out of mind If you dont check it
regularly it could easily slip over the mark
The issueThe issue Higher ODR can damage your presence as a strong seller
Accounts with a higher ODR may even be at risk for suspension or
termination Amazon could possibly withhold payments in order to process
potential refunds Letting this number slip will also result in the loss of the
coveted ldquoBuy Box position for your product
The solutionThe solution Review your Amazon Seller Dashboard and analyze your
performance Catch issues early and try to identify any recurring issues
Order Defect Rate
MISTAKE 5 NOT TRACKINGPERFORMANCE
Sellers can get very busy Youre managing a
company products shipping and marketing
too But dont forget to check in and see how
youre doing Holding yourself accountable for
performance gives you the perspective to make
better business decisions and develop sales
strategy
The issueThe issue You have enough to keep track of as it
is so missing the opportunity to identify potential
issues and areas for improvement will just give
you more of a headache Making this mistake
leaves no room for brand development or
growth
The solutionThe solution Check out 3rd party software such
as seller labs or channel adviser to check the
numbers look at the data and fully understand
your position as a seller This allows you to
develop strategies and business plans to
progress your performance
Not TrackingPerformance
MISTAKE 6 MISSING OUT ON SEO
If you have a popular product that just isnt
getting the clicks it deserves then there has to
be an issue with your search terms In order to
receive the clicks the product info needs to
make good use of relevant phrases and
keywords If this isnt done customers wont find
your product wont find your store and cant
make purchases with you
The issueThe issue A lack of optimization and relevant
keywords and phrases will cause a drop in sales
even for more popular high-demand items
The solutionThe solution Take the time to research high
demand phrases and terms relating to your
product This will increase the visibility of your
product and page Just think about things from
the customer perspective What would you type
in if you wanted to find a product like yours If
you have already done this and the results are
still slim try rethinking the terms you have now
UnoptimizedListings
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
MISTAKE 2 SLOW RESPONSES
If you are not responding to your customers questions and inquiries in a
timely manner it can have serious consequences for your account health
Keep in mind that any questions they have need to be answered in less
than 24 hrs This is equally true for weekend shoppers Shoppers dont want
to wait until the next business day to hear back from you
The issueThe issue Not responding q discourage potential customers and miss an
opportunity to establish trust and rapport which can lead to loyal and
long-term customers This can also result in low CRT (contact response time)
scores from Amazon
The solutionThe solution Ensure that customer service emails are reviewed over the
weekend This can be as simple as using Amazons seller app with message
notifications This is a solution that takes little effort but can have a major
impact on your customers
Buyer Communication
MISTAKE 3 ALLOWINGINCORRECTLY SUBMITTEDFEEDBACK
There is a system in place for a reason
Unfortunately it is not always easy for each and
every individual to fully understand all of the
mechanisms of this system That is why some
customers may misunderstand the purpose of
seller feedback and use this form to submit
feedback or review for the product itself If this
happens to your seller feedback dont let it slide
You can correct this
The issueThe issue Allowing unwarranted product reviews
and comments into your seller feedback form
may cause confusion or a negative vibe for
other customers
The solutionThe solution You can have misplaced reviews
scrubbed from the feedback section To do this
you must contact Amazon Seller Support and
explain the situation They can also consider
removing feedback that contains full product
reviews profane language or if the feedback is
intended for Amazon itself and not the seller
NegativeFeedback
MISTAKE 4 LOSING TRACK OF ODR
Amazon monitors a metric for marketplace performance negative
feedback A-to-z Guarantee claims and chargebacks It is called the ODR
or Order Defect Rate It is best to hit an ODR of 1 or less This is why you
should monitor it so closely Out of sight out of mind If you dont check it
regularly it could easily slip over the mark
The issueThe issue Higher ODR can damage your presence as a strong seller
Accounts with a higher ODR may even be at risk for suspension or
termination Amazon could possibly withhold payments in order to process
potential refunds Letting this number slip will also result in the loss of the
coveted ldquoBuy Box position for your product
The solutionThe solution Review your Amazon Seller Dashboard and analyze your
performance Catch issues early and try to identify any recurring issues
Order Defect Rate
MISTAKE 5 NOT TRACKINGPERFORMANCE
Sellers can get very busy Youre managing a
company products shipping and marketing
too But dont forget to check in and see how
youre doing Holding yourself accountable for
performance gives you the perspective to make
better business decisions and develop sales
strategy
The issueThe issue You have enough to keep track of as it
is so missing the opportunity to identify potential
issues and areas for improvement will just give
you more of a headache Making this mistake
leaves no room for brand development or
growth
The solutionThe solution Check out 3rd party software such
as seller labs or channel adviser to check the
numbers look at the data and fully understand
your position as a seller This allows you to
develop strategies and business plans to
progress your performance
Not TrackingPerformance
MISTAKE 6 MISSING OUT ON SEO
If you have a popular product that just isnt
getting the clicks it deserves then there has to
be an issue with your search terms In order to
receive the clicks the product info needs to
make good use of relevant phrases and
keywords If this isnt done customers wont find
your product wont find your store and cant
make purchases with you
The issueThe issue A lack of optimization and relevant
keywords and phrases will cause a drop in sales
even for more popular high-demand items
The solutionThe solution Take the time to research high
demand phrases and terms relating to your
product This will increase the visibility of your
product and page Just think about things from
the customer perspective What would you type
in if you wanted to find a product like yours If
you have already done this and the results are
still slim try rethinking the terms you have now
UnoptimizedListings
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
MISTAKE 3 ALLOWINGINCORRECTLY SUBMITTEDFEEDBACK
There is a system in place for a reason
Unfortunately it is not always easy for each and
every individual to fully understand all of the
mechanisms of this system That is why some
customers may misunderstand the purpose of
seller feedback and use this form to submit
feedback or review for the product itself If this
happens to your seller feedback dont let it slide
You can correct this
The issueThe issue Allowing unwarranted product reviews
and comments into your seller feedback form
may cause confusion or a negative vibe for
other customers
The solutionThe solution You can have misplaced reviews
scrubbed from the feedback section To do this
you must contact Amazon Seller Support and
explain the situation They can also consider
removing feedback that contains full product
reviews profane language or if the feedback is
intended for Amazon itself and not the seller
NegativeFeedback
MISTAKE 4 LOSING TRACK OF ODR
Amazon monitors a metric for marketplace performance negative
feedback A-to-z Guarantee claims and chargebacks It is called the ODR
or Order Defect Rate It is best to hit an ODR of 1 or less This is why you
should monitor it so closely Out of sight out of mind If you dont check it
regularly it could easily slip over the mark
The issueThe issue Higher ODR can damage your presence as a strong seller
Accounts with a higher ODR may even be at risk for suspension or
termination Amazon could possibly withhold payments in order to process
potential refunds Letting this number slip will also result in the loss of the
coveted ldquoBuy Box position for your product
The solutionThe solution Review your Amazon Seller Dashboard and analyze your
performance Catch issues early and try to identify any recurring issues
Order Defect Rate
MISTAKE 5 NOT TRACKINGPERFORMANCE
Sellers can get very busy Youre managing a
company products shipping and marketing
too But dont forget to check in and see how
youre doing Holding yourself accountable for
performance gives you the perspective to make
better business decisions and develop sales
strategy
The issueThe issue You have enough to keep track of as it
is so missing the opportunity to identify potential
issues and areas for improvement will just give
you more of a headache Making this mistake
leaves no room for brand development or
growth
The solutionThe solution Check out 3rd party software such
as seller labs or channel adviser to check the
numbers look at the data and fully understand
your position as a seller This allows you to
develop strategies and business plans to
progress your performance
Not TrackingPerformance
MISTAKE 6 MISSING OUT ON SEO
If you have a popular product that just isnt
getting the clicks it deserves then there has to
be an issue with your search terms In order to
receive the clicks the product info needs to
make good use of relevant phrases and
keywords If this isnt done customers wont find
your product wont find your store and cant
make purchases with you
The issueThe issue A lack of optimization and relevant
keywords and phrases will cause a drop in sales
even for more popular high-demand items
The solutionThe solution Take the time to research high
demand phrases and terms relating to your
product This will increase the visibility of your
product and page Just think about things from
the customer perspective What would you type
in if you wanted to find a product like yours If
you have already done this and the results are
still slim try rethinking the terms you have now
UnoptimizedListings
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
MISTAKE 4 LOSING TRACK OF ODR
Amazon monitors a metric for marketplace performance negative
feedback A-to-z Guarantee claims and chargebacks It is called the ODR
or Order Defect Rate It is best to hit an ODR of 1 or less This is why you
should monitor it so closely Out of sight out of mind If you dont check it
regularly it could easily slip over the mark
The issueThe issue Higher ODR can damage your presence as a strong seller
Accounts with a higher ODR may even be at risk for suspension or
termination Amazon could possibly withhold payments in order to process
potential refunds Letting this number slip will also result in the loss of the
coveted ldquoBuy Box position for your product
The solutionThe solution Review your Amazon Seller Dashboard and analyze your
performance Catch issues early and try to identify any recurring issues
Order Defect Rate
MISTAKE 5 NOT TRACKINGPERFORMANCE
Sellers can get very busy Youre managing a
company products shipping and marketing
too But dont forget to check in and see how
youre doing Holding yourself accountable for
performance gives you the perspective to make
better business decisions and develop sales
strategy
The issueThe issue You have enough to keep track of as it
is so missing the opportunity to identify potential
issues and areas for improvement will just give
you more of a headache Making this mistake
leaves no room for brand development or
growth
The solutionThe solution Check out 3rd party software such
as seller labs or channel adviser to check the
numbers look at the data and fully understand
your position as a seller This allows you to
develop strategies and business plans to
progress your performance
Not TrackingPerformance
MISTAKE 6 MISSING OUT ON SEO
If you have a popular product that just isnt
getting the clicks it deserves then there has to
be an issue with your search terms In order to
receive the clicks the product info needs to
make good use of relevant phrases and
keywords If this isnt done customers wont find
your product wont find your store and cant
make purchases with you
The issueThe issue A lack of optimization and relevant
keywords and phrases will cause a drop in sales
even for more popular high-demand items
The solutionThe solution Take the time to research high
demand phrases and terms relating to your
product This will increase the visibility of your
product and page Just think about things from
the customer perspective What would you type
in if you wanted to find a product like yours If
you have already done this and the results are
still slim try rethinking the terms you have now
UnoptimizedListings
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
MISTAKE 5 NOT TRACKINGPERFORMANCE
Sellers can get very busy Youre managing a
company products shipping and marketing
too But dont forget to check in and see how
youre doing Holding yourself accountable for
performance gives you the perspective to make
better business decisions and develop sales
strategy
The issueThe issue You have enough to keep track of as it
is so missing the opportunity to identify potential
issues and areas for improvement will just give
you more of a headache Making this mistake
leaves no room for brand development or
growth
The solutionThe solution Check out 3rd party software such
as seller labs or channel adviser to check the
numbers look at the data and fully understand
your position as a seller This allows you to
develop strategies and business plans to
progress your performance
Not TrackingPerformance
MISTAKE 6 MISSING OUT ON SEO
If you have a popular product that just isnt
getting the clicks it deserves then there has to
be an issue with your search terms In order to
receive the clicks the product info needs to
make good use of relevant phrases and
keywords If this isnt done customers wont find
your product wont find your store and cant
make purchases with you
The issueThe issue A lack of optimization and relevant
keywords and phrases will cause a drop in sales
even for more popular high-demand items
The solutionThe solution Take the time to research high
demand phrases and terms relating to your
product This will increase the visibility of your
product and page Just think about things from
the customer perspective What would you type
in if you wanted to find a product like yours If
you have already done this and the results are
still slim try rethinking the terms you have now
UnoptimizedListings
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
MISTAKE 6 MISSING OUT ON SEO
If you have a popular product that just isnt
getting the clicks it deserves then there has to
be an issue with your search terms In order to
receive the clicks the product info needs to
make good use of relevant phrases and
keywords If this isnt done customers wont find
your product wont find your store and cant
make purchases with you
The issueThe issue A lack of optimization and relevant
keywords and phrases will cause a drop in sales
even for more popular high-demand items
The solutionThe solution Take the time to research high
demand phrases and terms relating to your
product This will increase the visibility of your
product and page Just think about things from
the customer perspective What would you type
in if you wanted to find a product like yours If
you have already done this and the results are
still slim try rethinking the terms you have now
UnoptimizedListings
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
MISTAKE 7 IGNORING AMAZONS MARKETINGPOTENTIAL
Amazon can be a major channel for digital marketing You may be getting
a lot of sales just the way you are but if you havent tried any of the other
tools that Amazon has to offer then consider it a missed opportunity
The issueThe issue When it comes to e-commerce the product listing and storefront
are not your only avenues to increase visibility Competition is plentiful in a
marketplace like this so you need to define your brand and product
The solutionThe solution Check into Amazon sponsored product options and various
Amazon marketing forums to see what other tools fit your brand Even if you
are doing well increasing your visibility can multiply your success ten-fold
Not Maximizing Your Sales
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-
Need Some FBAHelp
Fulfillment by Amazon (FBA) can greatly improveyour sales volume and brand exposure If you arean FBA seller we provide targeted promotionallaunch services to help you take advantage of
Amazons massive trafficskyrocketing your productto the top of the best sellers list
From optimizing your listing and productphotography to product review acquisition toincreasing your customer feedback score BSR
Marketing provides a 360-degree suite of launchservices
Have multiple products or want to learn more VisitBSR Marketing to get in touch with us for a
Free Evaluation of Your Marketing Performance
Lets Get Started
- 7 Mistakes Youre Making On Amazon
- Table of Contents
- Fulfillment Options
-
- MISTAKE 1 OVERLOOKING FULFILLMENT OPTIONS
-
- Buyer Communication
-
- MISTAKE 2 SLOW RESPONSES
-
- Negative Feedback
-
- MISTAKE 3 ALLOWING INCORRECTLY SUBMITTED FEEDBACK
-
- Order Defect Rate
-
- MISTAKE 4 LOSING TRACK OF ODR
-
- Not Tracking Performance
-
- MISTAKE 5 NOT TRACKING PERFORMANCE
-
- Unoptimized Listings
-
- MISTAKE 6 MISSING OUT ON SEO
-
- Not Maximizing Your Sales
-
- MISTAKE 7 IGNORING AMAZONS MARKETING POTENTIAL
-
- Need Some FBA Help
-