7 figure counseling practice 3 of 3
TRANSCRIPT
4) YOUR CLINICAL STAFF
5) GIVING BACK
5) GIVING BACK
5) GIVING BACK
5) GIVING BACK
6) ADVERTISING
10 BIGGEST MARKETING MISTAKES
BIG BLIND SWING
NO TRACKING
“Only half of my advertising is working.”
“The problem is I don’t know which half!”
AWFUL SOCIAL MEDIA
BAD HEADSHOT
TECHNICAL BIO
SPAMMING
GUEST BLOGGING
BAD WEBSITE
BAD WEBSITE“Counseling for individuels, couples, and Families”
DINGY OFFICE
DINGY OFFICE“You can tell whether a business cares about its customers by how nice the
bathrooms are.”
DINGY OFFICE“You can tell whether a business cares about its customers by how nice the
bathrooms are.” How are your bathrooms?
How are your waiting rooms?
NO ADVERTISING AT ALL
I’M ABOUT TO BLOW YOUR MIND
EVERYTHING IS MARKETING
THE FINAL 10%
HOW’S IT POSSIBLE?
THE LAST 10% IS THE HARDEST
ODYSSEUS
WHAT’S YOUR 10%?
ARE YOU QUITTING AT 90%?
ARE YOU QUITTING AT 90%?
“Clients don’t need wi-fi in the waiting room”
ARE YOU QUITTING AT 90%?
“Clients don’t need wi-fi in the waiting room”“We don’t answer the phone, but most clients will
leave a message”
ARE YOU QUITTING AT 90%?
“Clients don’t need wi-fi in the waiting room”“We don’t answer the phone, but most clients will
leave a message”“My notes are for me. My records don’t need to be
great.”
ARE YOU QUITTING AT 90%?
“Clients don’t need wi-fi in the waiting room”“We don’t answer the phone, but most clients will
leave a message”“My notes are for me. My records don’t need to be
great.”“I don’t want to accept credit cards. Clients can
write a check”
ARE YOU QUITTING AT 90%?
“Clients don’t need wi-fi in the waiting room”“We don’t answer the phone, but most clients will
leave a message”“My notes are for me. My records don’t need to be
great.”“I don’t want to accept credit cards. Clients can
write a check”“That old armchair was my great aunts. I don’t
have time to refurbish it”
ARE YOU QUITTING AT 90%?
“Clients don’t need wi-fi in the waiting room”“We don’t answer the phone, but most clients will
leave a message”“My notes are for me. My records don’t need to be
great.”“I don’t want to accept credit cards. Clients can
write a check”“That old armchair was my great aunts. I don’t
have time to refurbish it”“I haven’t dug into new research in years. The
most important thing is the relationships with my clients”
OBSESSION
BE 10% OBSESSED
SPACE
SPACEWhite glove clean and
organized
SPACEWhite glove clean and
organizedNo more Poland Spring
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell better
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simpler
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hours
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
CLINICAL
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
CLINICALMore positive psychology
training
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
CLINICALMore positive psychology
trainingProfessional development
program
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
CLINICALMore positive psychology
trainingProfessional development
programMeasure treatment
outcomes
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
CLINICALMore positive psychology
trainingProfessional development
programMeasure treatment
outcomes
VALUE
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
CLINICALMore positive psychology
trainingProfessional development
programMeasure treatment
outcomes
VALUEMore value to clients
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
CLINICALMore positive psychology
trainingProfessional development
programMeasure treatment
outcomes
VALUEMore value to clients
1st/10th appointment gifts
SPACEWhite glove clean and
organizedNo more Poland Spring
Hallway should smell betterSCHEDULING
Intake process simplerSessions in 24 hoursNever double book
CLINICALMore positive psychology
trainingProfessional development
programMeasure treatment
outcomes
VALUEMore value to clients
1st/10th appointment giftsMost desirable place
10% IS 100%
THE END