7 hr & recruiting metrics you can't live without

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Human resource metrics and establishing ROI are extremely challenging and important in building a strategic HR practice for your organization. This presentation includes 7 human resources metrics and formulas that our experts have found most helpful in establishing the demonstrating the value that a HR department brings. Visit http://b4j.com/hrciwebinars & register to get PHR, SPHR & GPHR HRCI cert credits free and on demand.

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Page 1: 7 HR & Recruiting Metrics You Can't Live Without
Page 2: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Get HRCI Recert Credits

• Visit http://b4j.com/hrciwebinars & register to get PHR, SPHR & GPHR

cert credits free.

Page 3: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Our Panelists

Jessica Miller-Merrell Rebecca Perot-Tripp

Page 4: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

The Importance of Metrics

Page 5: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

HR as a Business Partner

Page 6: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

HR as a Business Partner

• Contributes to business performance• Promotes delivery of business

benefits• Maximizes employee engagement• Improves people management

activities• Supports legal & regulatory

complianceSource: HR – The Business Partner

Page 7: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Poll Question

• How large is your organization?

Page 8: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

#1: Turnover

Page 9: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Annualized Turnover

Page 10: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Turnover

• Evaluated monthly • Measuring turnover by division,

team, department• Involuntary vs. Voluntary

Page 11: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

#2: Cost Per Hire

Page 12: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Cost Per Hire

Read the full SHRM Benchmarking study at http://b4j.co/CPH-2012

Page 13: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

What is an Internal Cost?

• The more measure, the more accurate CPH actually is

Page 14: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

#3: Total Compensation

Page 15: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Total Compensation

• Used to monitor labor costs

• Compares fixed vs. variable costs

• Metrics like benefit costs can be can be used as a comparison of total

Page 16: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

4: Training Hours Per Employee

Page 17: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Training Hours Per Employee

• Further analysis of training hours by employee level or position compared to turnover

• Do employees believe they are receiving acceptable training & development

• How can we translate that into a business result?

Page 18: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

#5: Revenue Per Employee

Page 19: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Revenue Per Employee

• Helpful in evaluating lost revenue based on position openings

• Useful for department or company• Used to compare top performers

Page 20: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

#6: HR to Employee Ratio

Page 21: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Poll Question

• What is your HR to Employee ratio?

Page 22: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

#7: HR as an Expense Factor

Page 23: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

HR as an Expense Factor

• Helps establish baseline expense & organizational importance

• Human capital vs. HR

Page 24: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

The Secret to the Seat at the Table

• Focusing on business case• Providing reports & analysis to

business leaders• Creating pilots to test organizational

changes• Setting clear expectations• Building alliances with key

stakeholders

Page 25: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Get HRCI Recert Credits

• Visit http://b4j.com/hrciwebinars & register to get PHR, SPHR & GPHR

cert credits free.

Page 26: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Questions?

Page 27: 7 HR & Recruiting Metrics You Can't Live Without

Sponsored by Blogging4Jobs.com #HRsolutions

Learn more about . . .

• Rebecca Perot-Tripp atwww.linkedin.com/in/rebeccaperottripp• Jessica Miller-Merrell at

www.blogging4jobs.com

Additional resources: SHRM Benchmarking study at http://b4j.co/CPH-2012