7 steps for avoiding bad debts

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7 Ways To Avoid Bad Debt

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Seven useful tips to help protect your business against bad debts

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Page 1: 7 Steps For Avoiding Bad Debts

7 Ways To Avoid Bad Debt

Page 2: 7 Steps For Avoiding Bad Debts

Riskdisk helps thousands of companies to avoid bad debts by allowing them to check the credit status of all their customers.

However, if you’re not yet using our system, the next best way to protect yourself is to use the following guidelines.

We hope you find them useful.

www.riskdisk.com

Page 3: 7 Steps For Avoiding Bad Debts

7 steps summary

Page 4: 7 Steps For Avoiding Bad Debts

1. Don’t assume…They’ll be O.K. After all, they are a limited

company/PLC.

We’ve heard they’re doing really well.

They’re massive.

They’re part of a huge group.

Page 5: 7 Steps For Avoiding Bad Debts

1. Don’t assume…They’re a household name. (The most frequently

checked companies are the largest)

Just look at their prestigious address - even the building

is named after them.

Page 6: 7 Steps For Avoiding Bad Debts

2. Be confident…You have every right to ask:

1. Who/what are you dealing with?

2. Where are they located?

3. Do they have the money to pay?

4. Are they prepared to part with it

promptly?

Page 7: 7 Steps For Avoiding Bad Debts

If you give credit to a customer, you are investing in their business.

Page 8: 7 Steps For Avoiding Bad Debts

3. PaperworkCustomers should always fill out a credit application

form that includes your terms of trading. Ensure that:

They are presented in fluent, unambiguous English.

They apply to all sales.

They include a Retention of Title clause.

They stipulate when payment is due.

Page 9: 7 Steps For Avoiding Bad Debts

3. PaperworkThey supersede any terms imposed by the

purchaser.

They define the point at which ownership (and risk)

passes from you to your purchaser.

They state any interest you wish to charge on

overdue accounts.

Page 10: 7 Steps For Avoiding Bad Debts

4. Get the name rightCheck spelling

Get it typed, not handwritten

Don’t be tempted to shorten names in

correspondence

Don’t be fooled by a fancy name [Trotter’s

International Traders Ltd?]

Page 11: 7 Steps For Avoiding Bad Debts

5. Check the addressMake sure that all addresses completed on your

application form are legible.

Beware residential addresses, check suitability with line

of business.

PO box number and town = extreme caution.

Don’t forget a full postcode.

Beware of ex-directory listings.

Page 12: 7 Steps For Avoiding Bad Debts

6. Phone them…Beware phones that are:

permanently serviced by answering machines.

never answered.

permanently engaged.

answered merely with a number.

answered with only a “yes” or “hello”.

answered with a different name altogether!

Page 13: 7 Steps For Avoiding Bad Debts

7. Check their age…Note that:

40% of all businesses fail within 2 years

New companies are often most stretched after 5

months, when the initial capital typically begins to run

out

Financial information on new limited companies may

not be published for 22 months

Page 14: 7 Steps For Avoiding Bad Debts

7. Check their age…But young doesn’t mean unreliable. However, if there

is no financial history, you may want to insist on:

A guarantee from one or more of the directors.

A guarantee from the parent company (if there is

one).

A guarantee from the ultimate holding company (if

there is one).

Page 15: 7 Steps For Avoiding Bad Debts

The best bet is to check the credit of every customer with a reputable credit agency.

Visit us at www.riskdisk.co.uk or call us on 0844 473 0054 to find out how easy and affordable it can be.