Things ILA Members

Need to Know About

Social Media

Barbara B. NixonAssistant Professor :: Southeastern University

Now.

What the heck IS social media?

Video Credit: Social Media Revolution Refresh by Erik Qualman

Where are your

customers?

Listen first.

Share

Then share.

Social media is

Be paranoid.

Just a little.

Keep learning.

Three Challenges

Read. This. Now.

Groundswell: Winning in a World Transformed by Social Technologies– Charlene Li & Josh Bernoff

Join. This. Now.

Develop. This. .Now.

For links to sites mentioned today, see

bit.ly/listen11-bbn

CONTACT ME

Barbara B. Nixon, Ph.D. (ABD)Public Relations FacultySoutheastern University

Life Member & Past President of the International Listening Association (listen.org)

E-mail: bbnixon@seuniversity.edu

Twitter: barbaranixon

Skype: barbara.b.nixon

Blog: publicrelationsmatters.com