7 tips for managing virtual employees
TRANSCRIPT
7 TIPS FOR MANAGING
Hire employees who are the right fit for virtual work
Create a sense of community
Check in with your team
Set documented rules
Make expectations clear
Constantly test technology
Develop cultural sensitivity
Take time to assess your employee
candidates and decide if they are a good fit
for virtual work. You may want to take a look
at their home/work space environment.
In a virtual environment you can still create a sense of community for your
employees by creating opportunities for team members to “chat” both formally and
informally. Some great virtual tools to use are Skype, Slack, Trello, Basecamp,
Google+ Hangout and WebEx!
Complete a quarterly (or monthly if you are so inclined) review
to see how your virtual employees are coping. Let your virtual
employees know that you recognize and appreciate them. Add
a personal touch by remembering birthdays, sending out words
of encouragement and acknowledging accomplishments.
Just like rules are in place in an office, you need to set rules for
your virtual employees. For example, you can have them clock in
at a certain time or set a number of times they have to check in
throughout the day.
Put into writing exactly what you expect from the virtual work
arrangement for each of your employees. These expectations
should include work deadlines, availability, and response times.
As the manager of your virtual team, it is your responsibility to be
continuously testing your technology to make sure everything’s
running smoothly for your team. Troubleshoot any problems you
may have and get them resolved quickly before productivity is
delayed too much.
It is likely that your virtual employees are based around the world. For
this reason, being culturally aware in your virtual environment is even
more important than in face-to-face settings. Cultivate cultural
sensitivity in your team by making everyone aware of cultural
differences and promoting cultural training for all employees.
copyright 2015