7 ways to know what your users really think
TRANSCRIPT
Hi
Guerilla Product
When the users are not there yet…
Getting more responses from users
Best subject lines
The shorter the better
Best emails
Keep it personal
• Make them feel they’re speaking to a real person • Personal signature • Specific industry
Groovehq.com/blog
Intercom.io
Cold emails
One ‘call to action’
Ask specifically for what you need, don’t try to it cover up
Why now?
online surveys
Tell users why they’re asked to fill out the survey
How to ask questions
Many users don’t remember exactly what you do or certain features
“How likely would you be to enroll in CookieDirect?”
VS
“CookieDirect is a baked goods delivery service that sends fresh baked cookies straight to your door every Monday night. How likely would you be to enroll in CookieDirect?”
How to ask questions
Use open questions
online chat
Using giveaways/ discounts to get feedback
