7950 Pager Programming Manual

For USB software v2.03

(Manual Revision 1.55)

Last updated 9/07/2012

7950 Pager Manual

Page 2 © CommtechWireless

NOTICE

This manual, software and electronic circuitry are copyrighted. All rights reserved. Under the copyright laws, this manual, software and electronic circuitry may not be copied, in whole or in part without written prior consent of Commtech Wireless.

All information provided in this document is carefully prepared and offered in good faith as a guide in the installation, use and servicing of our products. Installers must ensure that the final installation operates satisfactorily within the relevant regulatory requirements. Commtech Wireless accepts no responsibility for incorrect installation. Commtech Wireless reserves the right to change products, specifications, and installation data at any time, without notice.

Commtech Wireless makes certain limited warranties with respect to defective diskettes, documentation and electronic circuitry. Please see the associated information contained on this page.

SOFTWARE LICENSE STATEMENT

This manual, software and electronic circuitry are protected by international copyright laws. Under the copyright laws, this manual, software and electronic circuitry may not be copied, in whole or in part without written prior consent of Commtech Wireless, except in the normal use of the software to make an archival copy of the software for the sole purpose of backing up the software and protecting your investment from loss or damage.

LIMITED WARRANTY

With respect to the physical documentation and physical electronic circuitry enclosed herein, Commtech Wireless warrants the same to be free of defects in materials and workmanship for a period of one year from the date of purchase. In the event of notification within the warranty period of defects in material or workmanship, Commtech Wireless will replace the defective diskettes, documentation and electronic circuitry. The remedy for breach of this warranty shall be limited to replacement and shall not encompass any other damages, including but not limited to loss of profit, and special, incidental, consequential, or other similar claims.

Commtech Wireless specifically disclaims all other warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to defects in the documentation and electronic circuitry, and the program license granted herein, in particular, and without limiting operation of the program license with respect to any particular application, use, or purpose.

COMPLIANCE NOTICES

AUSTRALIA: Where applicable, to ensure compliance with ACA Technical Standards, this equipment is labeled with a Telecommunications Compliance Label. For safety reasons, this equipment should only be connected to compliant telecommunications equipment in accordance with the manufacturer’s instructions.

NORTH AMERICA: Where applicable, this equipment has been tested and found to comply with FCC Rules and Regulations, Part 15 with the limits of a Class B digital device, designed to provide reasonable protection against harmful interference. This equipment generates, uses and can radiate frequency energy and if not installed and used in accordance with the instructions, may cause interference harmful to radio communications. On the base of the equipment is a label containing an FCC Registration Number, if applicable.

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Table of Contents 1.1 About This Handbook ............................................................................................................... 4

2. ABOUT THE 7950 PAGER...................................................................................................................... 5

Introduction ........................................................................................................................................ 5

3. THE 7950 PROGRAMMING KIT............................................................................................................. 6

3.1 Kit Components ........................................................................................................................ 6

3.2 Other Required Components .................................................................................................... 6

4. SETTING UP ......................................................................................................................................... 7

5. USING THE PROGRAMMING SOFTWARE ............................................................................................. 9

5.1 User Interface ........................................................................................................................... 9 5.1.1 Address Tab ....................................................................................................................... 10 5.1.2 Setting Tab ........................................................................................................................ 12 5.1.3 Can Message 1 & 2 ............................................................................................................ 16

6. MANAULLY INSTALLING USB PROGRAMMER DRIVER ........................................................................ 17

6.1 Windows XP ........................................................................................................................... 17

6.2 Windows 7 .............................................................................................................................. 22

7. APPENDIX .......................................................................................................................................... 26

7.1 Further Help and Support ....................................................................................................... 26

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1.1 About This Handbook

This handbook is designed to assist you program the 7950 pager. Following the steps and checklists correctly will ensure that there will be no problems when using the 7950 pager.

Conventions

NOTE: A note preceded with this symbol indicates secondary information pertaining to the topic under discussion.

IMPORTANT: A Right-pointing arrow followed by text in this manner presents important information.

▲ WARNING: Warnings like this alert you to the fact that you might damage your equipment or lose data if you don't follow instructions carefully.

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2. ABOUT THE 7950 PAGER

Introduction

The 7950 Pager is as clever as it is simple. Designed for alphanumeric, numeric and tone only paging applications, it’s a dream come true.

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3. THE 7950 PROGRAMMING KIT

3.1 Kit Components

Each programming kit contains:

7950 programming cradle

USB cable

CD containing manuals and configuration programs

A 7950 Programming Quick Start Guide

3.2 Other Required Components

The following will also be required in order to program the pagers:

At least one 7950 pager that requires programming

The cap codes that the pager will respond to

The baud rate of POCSAG data that is being transmitted

The frequency of the transmitter

A start-up message that will be observed when turning on the pager

A PC with a CDROM drive, spare USB port and one of the following Operating Systems:

o Windows XP 32-bit

o Windows 7 32-bit

o Windows 7 64-bit

Basic PC knowledge

Basic understanding of POCSAG paging principles

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4. SETTING UP

1. Turn on your PC. Once it has booted up connect one end of the supplied cable into a spare USB port on the back or front of the PC case. This style of connector is shown circled below.

2. Plug the other end of the supplied USB cable into the connector on the programming cradle shown below. The “USB” LED should turn on.

3. Insert the supplied CDROM containing the programming software into your

CDROM drive. 4. Windows should automatically download the USB cradle driver from Windows

Update, otherwise you can point Windows to the driver supplied on the CD.

IMPORTANT: See the “Manually Installing USB Programmer Driver” section later in this manual for details.

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5. Once the driver has been successfully installed, browse the contents of the CD and run the file “7950.exe” from within the “7950 Pager Programming CD” folder.

6. The Main Screen displayed as shown below. From here you can edit the settings, read/write settings from/to a pager or read/write settings from/to a file on the PC for future reference.

7. Whenever you wish to read or write from/to a pager, you will need to remove the rubber grommet protecting the programming pins.

8. Then place the pager facing upwards into the programming cradle as shown below.

9. Just prior to reading or writing you will need to lock down the latch so that there is a good contact between the pager and programmer pins.

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5. USING THE PROGRAMMING SOFTWARE

5.1 User Interface

The programming screen has five buttons towards the bottom of the window:

Read – Read the settings from the pager and show them on the screen.

Write – Write the currently displayed settings to the pager.

Save – Save all settings to a file on the PC.

Load – Load previously saved settings from a file on the PC.

Exit – Exit the application.

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The following section will describe the various settings within the programming software. The software consists of four tabs. Each tab will be discussed in detail below.

5.1.1 Address Tab

Address 1-8

Each 7950 requires an identification address similar to a mobile phone number in order to receive pages. The 7950 pager has 8 such addresses (capcodes) that it can respond to.

INC

Ticking this box allows Address 1 to automatically increment by 1, upon successfully writing to a pager. It can save time when writing to a large number of pagers.

Status

This field enables or disables each address. The pager will only receive and respond to messages on an address if it is enabled. Disabling an address allows it to be configured but not activated.

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Type

Addresses 1 - 4 are fixed at “Private”. Cap codes 5 - 8 can be set to “Private” or “Group”. The Private option is used when the message has been sent to the pager for the users instant attention. The pager will beep or vibrate on receipt of a message depending on the call type or settings. For onsite paging this is normally the correct option. The Group option is used when the message will be sent to a mail box. This option would be used if you set a cap code to receive information reports (weather, statistics, system status etc). This is usually used for wide area paging.

Alert Type

This field allows the alert to be overridden for each address.

System Select: The alert pattern that the user has selected will be used.

Mute: The pager will not beep or vibrate with this setting.

Fix: This setting will force the alert pattern to the “Music” field below.

Music

If “Fix” is selected above, choose the alert pattern here. This will override the user selected alert in the pager for this capcode.

Vibrate

This field allows the vibration alert method to be enabled or disabled for each address. This will override the user selected vibration alert in the pager for this capcode.

Alert Stop

If “Normal” is selected, the pager will alert for the length of time configured in the “Alert Length” field. If “Continue” is selected, the pager will keep on alerting until a key is pressed.

Priority

When a message is received on a certain capcode and/or beep code the pager will beep even if its set to vibrate only alert mode. The priority override feature can be enabled on a per-capcode and per-beepcode basis.

A/B/C/D Tone

In addition to a cap code, pagers may also be sent call tones, also known as “beep codes”. Pagers respond to four specific types A, B, C & D. The 7950 can be setup to decode a message independently by cap code and beep code either alphanumeric (7-bit), numeric (4-bit), tone-only format. Each field can also be disabled if required.

S/N

This field shows the serial number programmed into the pager. It should match the bar code sticker on the rear of the pager.

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5.1.2 Setting Tab

Logo Text

Enter a message here that you wish the pager to briefly display on power-up.

Date Format

This field is used to toggle the way the date is displayed on the pager. Select between DD/MM or MM/DD.

Key Tone

If this field is set to “Enabled”, the pager will beep every time a key is pressed.

Frequency

Enter the frequency that the pager will receive on. This must match the frequency of your transmitter. The valid frequency range is shown on the rear sticker on the pager.

IMPORTANT: You must enter the frequency to 4 decimal places in this field otherwise the pager will not receive messages. For example if you need 450.325Mhz you must enter 450.3250

Polarity

Select either Normal or Invert POCSAG polarity in this field. The setting here must match that of your paging terminal.

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Baud Rate

This represents the POCSAG baud rate. The setting here must match that of your paging terminal. Select between 512, 1200 or 2400 bps.

IMPORTANT: Pagers with 2400bps capability must be specially ordered. Contact your place of purchase for more info.

Less 10 Messages Cannot Be Deleted

If this field is enabled and the number of messages stored in the pager is less than 10, the messages cannot be deleted. i.e. The messages can only be deleted when there is more than 10 messages on the pager.

Alert Length

When a message is received, this is the length of time the pagers will beep or vibrate for. (depending on pager alert settings). The time can be set between 1-99 seconds. You can also choose “Continue” and the pager will keep on alerting until a key is pressed.

SQL

This field is used to configure how duplicate messages are handled by the pager. This feature is useful when your site contains multiple transmitters with overlapping coverage.

Disable: If a duplicate message is received by the pager, the pager will alert as normal.

Enable 1-4 Minutes: If a duplicate message is received within 1-4 minutes, the pager will not show the duplicate message on the screen, or alert in any way.

Repeat Message Operate

This field is used to configure how duplicate messages are handled by the pager.

Check Repeat: If the same message is received more than once, DUPLICATE MESSAGE is displayed at the beginning of the new message. The new duplicate message replaces the older duplicate message and contains the latest time and date stamp. Save As New: If the same message is received more than once, DUPLICATE MESSAGE is displayed at the beginning of the new message. The new duplicate message will be received as a separate message with its own slot number. Not Check: Duplicate messages will be treated as new separate messages.

Type Of Battery

Set this field to the type of battery installed in the pager. This adjusts the low battery alert threshold. For Alkaline batteries choose Normal here.

LCD Contrast

Contrast setting for LCD screen. This does not normally need to be changed from the default value of 8.

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Unread Message

This field is used to configure how the pager behaves when it has unread messages on it.

Disable: If the pager contains unread messages, no reminder alert will sound.

Enable: If the pager contains unread messages it will beep to alert the user every 15 seconds, 30 seconds, 1 minute or 2 minutes.

Unread Message Alert Times

This field refers to the number of times the pager will beep to remind the user that there is an unread message.

Message Number

When the pager receives a message it gets assigned a slot number at the beginning of the message. e.g. “01: Please come to lobby”.

Oldest->No.1: Messages will be assigned an increasing slot number as they are received.

New->No.1: The newest message will always be assigned slot 01.

Low Battery Alert

This field is used to configure how the pager behaves when the battery becomes low.

Disable: If the pager battery becomes low, no alert will sound.

Enable 1-4 Minutes: If the battery becomes low it will beep to alert the user every 1-4 minutes.

Alert Time Set

This low battery alert described above, can be set to only alert the user during a certain time of the day. For example it could be disabled while the user is sleeping.

Disable: If the battery becomes low it will beep to alert the user every 1-4 minutes as configured above.

Enable: If the battery becomes low it will beep to alert the user every 1-4 minutes between the “On” and “Off” time.

Receive Call Flash Light

If this field is enabled, the LED backlight will be activated when a message is received.

IMPORTANT: If the pager receives a lot of messages this function can cause the battery to be used up quickly.

Language

Choose the language to be used on the pager. You can select between English, UK, US, German, French, Italian, Swedish, Danish, Spanish, Swiss, Portuguese or Farsi. This will change all the menus on the pager into the selected language.

NOTE: The only difference between UK/US settings are that for ASCII character 0x23, UK shows # and US shows the Franc symbol.

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Out Of Range Function

If this field is enabled, a small antenna icon on the LCD is displayed when the pager is out of range of the paging transmitter. If the pager detects a transmission on its programmed frequency within every 5 minutes it will not show this out of range icon. Therefore it is recommended that if this field is enabled the paging system is set to send a heartbeat page out every few minutes on an unused capcode.

Hand Program Password

Hand programming allows the user to enter manual programming mode and change pager settings including ability to cap codes, change frequency and baud rate. This field is used to set the password for this hidden menu. It is a four digit numeric password. Default: 0200. Contact your place of purchase for more information.

Enable Select Message Alarm

If this field is ticked, the user will have ability to convert messages to alarms on the pager.

Enable Message To Notebook

If this field is ticked, the user will have ability to convert messages to notebook messages on the pager.

Enable Lock Message

If this field is ticked, the user will have ability to lock messages on the pager, preventing them from being deleted.

Enable Select Zoom

If this field is ticked, the user will have ability to adjust the message display size.

Enable Set Private Time

If this field is ticked, the user will have ability to set “Private Time”. This function allows the user to specify a time of day where the pager will not alert when it receives a message (unless the message is a priority).

Enable Set Time

If this field is ticked, the user will have ability to change the time on the pager.

Enable Turn Off Pager

If this field is ticked, the user will have ability to turn the pager off from the function menu.

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5.1.3 Can Message 1 & 2

These two screens allow each address and call tone (beep code) to have the ability to append canned message text to received messages. You can also override the alert pattern if required.

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6. MANAULLY INSTALLING USB PROGRAMMER DRIVER

The 7950 USB Programming Software is supported on Windows XP and Windows 7 PC’s. Follow the appropriate section below to manually install the driver after plugging in the USB programmer.

6.1 Windows XP

If your PC is connected to the Internet, Windows should automatically download the USB cradle driver from Microsoft Windows Update. If the driver is found and installed automatically you will see a notification like this:

However, if you have no internet connection or no driver is found, you will see a notification like this:

or like this:

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In this case, we must manually point Windows to the driver supplied on the CD using these steps:

1. If you see the “Found New Hardware Wizard” notification above, select “No, not this time”, click “Next” and then proceed to step 6 below.

2. If you do not see the notification above or you closed it, open Device Manager by clicking the “Start” -> “Run” and then type in devmgmt.msc and then press Enter.

3. Under “Other Devices” or “Universal Serial Bus Controllers” you will see the “Wex Pager Writer”.

4. Right click on “Wex Pager Writer” and select “Update Driver”. 5. The “Found New Hardware Wizard” notification will appear. Select “No, not this

time” and then click “Next”.

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6. Choose “Install from a list or specified location (Advanced)” and click “Next” to continue.

7. Choose “Include this location in the Search” then click “Browse”.

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8. Browse to the location where you keep the 7950 Programming software. Select the “WinDriver” folder and then the “x86” or “x64” folder depending on whether you have 32-bit or 64-bit Windows installed respectively.

9. The driver will then be installed.

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10. Once the driver has been fully installed, you can click “Finish” and run the 7950 programming software.

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6.2 Windows 7

If your PC is connected to the Internet, Windows should automatically download the USB cradle driver from Microsoft Windows Update. If the driver is found and installed automatically you will see a notification like this:

However, if you have no internet connection or no driver is found, you will see a notification like this:

In this case, we must manually point Windows to the driver supplied on the CD using these steps:

1. Open Device Manager by clicking the button and then in the search box type in devmgmt.msc and then press Enter.

2. Under “Other Devices” or “Universal Serial Bus Controllers” you will see the “Wex Pager Writer”.

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3. Right click on “Wex Pager Writer” and select “Update Driver Software”.

4. Choose “Browse My Computer For Driver Software”.

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5. Browse to the location where you keep the 7950 Programming software. Select the “WinDriver” folder and then the “x86” or “x64” folder depending on whether you have 32-bit or 64-bit Windows installed respectively.

6. A warning may appear as shown below. Please select “Install this driver software anyway”.

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7. The driver will then be installed.

8. Once the driver has been fully installed, you can click “Close” and run the 7950 programming software.

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7. APPENDIX

7.1 Further Help and Support

Contact your Place of Purchase

A CommtechWireless Authorized Distributor or Dealer sets up most systems. Contact your place of purchase with inquiries beyond the scope of this manual.

This Product is Not Field Serviceable

Should a fault develop with the hardware or software, contact your place of purchase for the most appropriate form of action. Do not attempt to open or repair any of the products as this may void any warranty.