“ Ongoing digitization is transforming all industry sectors, including retail banking. The resulting disruption is already profound and will only grow in the coming years…banks that are slow to respond could lose 35 percent of their market share by 2020.”

Retail Banking: How to Avoid Digital Disruption and Gain Market Share

The Lending Disruption

Consumer Needs Are Changing

Consumers -- particularly Millennials -- still require knowledgeable, personalized assistance when making banking decisions, but research reveals a disconnect between consumer expectations and the experience banks deliver

Banks Frustrate Consumers Who Want a More Personal Experience

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Transforming Legacy Systems – A Top Priority

The Challenge

1 Competition is fierce

Consumer expectations are high

Legacy systems hold you back

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Automated Decisioning

Say ‘YES’ to your members faster

Make your lenders 2X more efficient by auto-adjudicating up to 50% of loans

Significantly reduce compliance risk“Credit unions can increase loan growth 27% by doing one simple thing; increase system decisions on loan applications.”

Decision Engine Must Haves1. Ability to model existing manual decision grids

2. Ability to increase approvals over time without increasing risk

Automated Decisioning

Credit unions can increase loan growth 27% by doing one simple thing; increase system decisions on loan applications.

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Say ‘YES’ to your members faster

Make your lenders 2X more efficient by auto-adjudicating up to 50% of loans

Significantly reduce compliance risk

Decision Engine Must-Haves1. Ability to model existing manual decision grids

2. Ability to increase approvals over time without increasing risk

Automated Pricing

Employ organizational pricing rules instantly

Pricing engine should allow relationship factors such as book of business or years of membership to influence pricing

Pricing engine should allow application specific options to influence pricing

Umbrella LendingProcess multiple loans twice as efficiently

No double-keying of information No duplicate paperwork

Ensure products can be approved individually – not an “all-or-nothing” decision

Relationship managers who took the time to challenge the customer’s coming-in position, reshape their understanding of goals, and then take them to the best solution generated 28% more loans than their more complacent colleagues.

-CEB Retail Banking

CRM Integration

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Increase cross-sell/up-sell with the click of a button

Stop your lenders from leaving money on the table

Deliver more targeted offers

Flexible Digital Documents

Document templates should be managed by lending departments

Standard, digital ready formats should be supported

Complete documents should be digitally archived

Omni-Channel Lending

Bricks, mortar and beyond

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New branch formats…work in conjunction with digital banking to create, ideally, a seamless experience for customers who might do their banking on any number of devices. Bankers are calling this an “omni-channel” experience.

Omni-Channel Lending

Are you offering loans where your members can easily access them? In a recent study, 90% of millennials said they use digital banking channels more frequently than they use a branch.

- TD Bank, Financial Education Study

Self-Serve

Mobile Lending

“Banking is no longer somewhere you go, but something you do.”

-Brett King(Amazon best-selling author- Bank 3.0)

E-SignaturesA must have to facilitate a true omni-channel,

paperless loan origination process

Process loans faster – hours vs. days

Reduced Errors

Increased Reach

Reduced Handling

E-SignaturesA must have to facilitate a true omni-channel,

paperless loan origination process.

Process loans faster – hours vs. days.

Reduced Errors

Increased Reach

Reduced Handling

Member Engagement Platform

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www.doxim.com

886.475.9876

info@doxim.com