8 signs you have outgrown your ecommerce fulfillment … · white paper warehouse orders of...
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8 SIGNS YOU HAVE OUTGROWN YOUR ECOMMERCE FULFILLMENT PROCESSIn-store Fulfillment: Justifying the investment, operational
considerations and potential ROI
White Paper | Warehouse
www.highjump.com
� Orders of magnitude — Exponential growth of internet orders in the past year is challenging service levels and creating visible bottlenecks.
�Monday madness — Weekend order accumulations are creating a Monday backlog.
� Paper Chase — Retail-specific drop-ship pack slips are piling up.
� Customer service pressure — In by 4, out by 5 is the new normal.
�Many happy returns — Returns are coming in droves, making a mess, taking up space and difficult to process.
� Old fashioned is just old — Picking orders the same old way is simply not fast enough to keep up.
� Dangers in the Amazon — Large Amazon orders suck up resources because of inefficient routing processes; working through Amazon with EDI 753 Request for Routing 754 Routing Instructions.
� Real-time is not fast enough — Providing EDI 846 Inventory Reports daily or hourly?
What if your operators could more than double their picking productivity through improved processes? What if you could use standard processes to streamline picking operations and optimize by product commonality rather than by inefficient order groupings by customer / retailer? What if single-unit orders became your most efficient order type? What if you could provide Amazon with detailed cartonization data for routing instructions in advance of order picking, then use the data for order picking optimization?
Many HighJump WMS customers are ready for the future by profitably and consistently fulfilling direct-to-consumer orders through eCommerce channels while maintaining traditional fulfillment. Some even print 75+ customer-specific pack slips on a daily basis! They optimize their processes to efficiently pick eCommerce orders from an in-house storefront alongside drop-ships from various big-box retailers. Both picking and packing are optimized for efficient operations to meet increasing service level demands. Carrier
BENEFITS FOR ECOMMERCE DISTRIBUTION
�� Efficiently manage a library of compliance labels and pack slips.
�� Trust your returns management with quality inspection.
�� Provide accurate inventory feeds with EDI 846 Inventory Feed.
�� Profitably manage low line and unit direct-to-consumer and drop-ship orders.
�� Streamline shipping and rate-shopping, fully integrated to the WMS.
�� Parcel workflow integration.
�� Automation integration.
SUPPLY CHAIN NETWORK SOLUTIONS
ABOUT HIGHJUMPIn almost every industry, buyers are becoming more fickle, and more demanding. For logistics executives, effectively meeting buyer needs has become a relentless quest for speed and agility. Traditional supply chain solutions – siloed, complex and hard-to-implement – no longer suffice, as competitors find ways to deliver goods faster and more profitably. In this “now” economy, HighJump helps you stay agile, with adaptable, connected solutions that harness the power of your trading partner community. From the warehouse to the storefront, from the desktop to the driver’s cab, we can help you achieve new levels of supply chain responsiveness, performance and profitability. HighJump’s suite of warehouse management, business integration, transportation management, and retail/DSD solutions form a complete, powerful and adaptable platform that allow you to drive growth, customer satisfaction and revenue. HighJump: supply chain accelerated.
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White Paper : Warehouse
www.highjump.com
THE HIGHJUMP TEAM IS HERE TO HELP! If you have any questions regarding HighJump or how our products can improve your business, our passionate team is here for you.
Call us today at 800.328.3271 or email [email protected]
label printing and manifesting are integrated into the outbound order process to further streamline operations. Track and trace information is integrated into ERP and storefront applications to better manage customer expectations.
When it comes to high-volume unit and case picks, the system already knows the order characteristics (dimensions, weight, contents by box) to provide EDI 856 Advanced Ship Notice (ASN) information up front, as well as a cartonization report for Amazon routing and carrier DIM rating. Pickers can then pick direct to shipping containers and stage orders for hauling onto the trucks.
If the signs are pointing to outgrown systems and processes, HighJump is here to help manage operational pressures from charge-back happy retailers and “want-it-now!”consumers. Take the pressure off of the retail scorecard, increasing seasonal demand, standard retail compliance requirements, daily inventory snapshots, and routing requirements through improved warehouse processes! It is possible to fulfill the “perfect order” every time, and when you do, the rewards can be huge!
MORE BENEFITS OF ECOMMERCE DISTRIBUTION
�� Cartonization reports streamline high-volume unit and case-picks and Request for Routing through Amazon.
��Wave orders based on the most efficient picking methodologies for your order profiles.
��Manage your EDI and WMS with one provider.
�� Increase your vendor scorecard and customer satisfaction!
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Supply Chain & Technology ExpertsiCepts Technology Group, Inc.