The Intersection of Content Marketing & Customer Experience

#SMTLive

#SMTLive

Join the Conversation…

Follow along and share your thoughts on

Twitter at #SMTLive

Submit your questions in the

GoToWebinarcontrol panel

#SMTLive

Today’s Panelists:Justin HuntThe Digital and Social Media Leadership Forum, Founder; @JustinHuntJustin Hunt is the founder of The Digital and Social Media Leadership Forum (https://dsmlf.info) which was set up in 2009 to help the world’s leading organisations collaborate to enhance their knowledge and understanding of social media issues (internal and external) and emerging disruptive technologies. The Digital and Social Media Leadership Forum was set up with the help of a small group of senior PR executives from leading brands. The Digital and Social Media Leadership Forum has more than 100 leading organisations as members ranging from Rolls Royce to IKEA and IBM who meet regularly- about three times a month - to share insights and experiences in collaborative working groups to help improve skills across industry sectors.

Robin CareySocial Media Today, CEO; @RobinCareyRobin Fray Carey is an American entrepreneur who started Social Media Today LLC in her fifties. Having worked for traditional media outlets like the Washington Post, The National Journal, and Esquire, she spent nearly twenty years consulting to Time Inc., BusinessWeek and other consumer business magazines on content strategy and ad sales. In 2006, she published a white paper on SAP’s use of social media that posited that large corporations, by virtue of their virtual, internet-based networks were now “media companies.” She went on to found Social Media Today in 2007 to create niche websites based on blog curation. The Society for New Communications Research, AIIM, and The Internationalist Magazine has recognized the company for innovation in online business-to-business publishing.

#ShakeUpEurope15

#SMTLive

Win a Free Ticket to The Social Shake-Up!

#SMTLive Audience: Tell us why you want to go to The Social Shake-Up to be entered for a chance to win.

Tweet: “I want to go to #ShakeUpEurope15 because…”

#ShakeUpEurope15

#SMTLive

The Intersection of Content Marketing & Customer Experience

Justin HuntFounder, The Digital and Social Media Leadership Forum; @JustinHunt

#ShakeUpEurope15

#SMTLive

We’re bringing America’s premier social business conference across the pond to London. Join best thinkers and thought leaders from leading global brands for 24 sessions across 4 unique tracks over a day and a half at the Royal Garden Hotel.

You'll walk away with action items and new strategies--with a special focus on collaboration and customer experience--to put into practice at your organization.

Buy your pass by September 18th for 30% off. socialshakeup.socialmediatoday.com

The Social Shake-Up Europe 2015: It’s a Collaborative, Customer Driven World

#ShakeUpEurope15

#SMTLive

Join us for The Social Shake-Up Europe 2015: It’s a Collaborative, Customer Driven World• Top brands will have frank conversations about the future of social -- conversations you

won't be able to sit in on anywhere else. Featuring brands such as:

#ShakeUpEurope15

#SMTLive

Join us for The Social Shake-Up Europe 2015: It’s a Collaborative, Customer-Driven World• 24 breakout sessions across four tracks covering topics such as:

• How to Align Your Digital Initiatives with the C-Suite Agenda• The Impact of Social Media on Customer Experience• From Social Listening to Creative Output: Developing Your Strategy• 50 Shades of Grey: The Ethics of Social• Brands Under Attack: How to Manage a Social Media Crisis

• Keynotes featuring Jeremiah Owyang on the “The Next Phase of Social: The Collaborative Economy” and Daina Middleton, Head of Global Marketing for Twitter, on “Marketing in the Participation Age”

Buy your pass by September 18th to save 30% on your pass. socialshakeup.socialmediatoday.com

#ShakeUpEurope15

#SMTLive

Win a Free Ticket to The Social Shake-Up!

#SMTLive Audience: Tell us why you want to go to The Social Shake-Up to be entered for a chance to win.

Tweet: “I want to go to #ShakeUpEurope15 because…”

#ShakeUpEurope15

#SMTLive

Upcoming Webinar

August 19th

Dispatches from the Social Data Revolution: The Most Up-To-Date Research is Here

Featuring:Ted Sclavos; HP, Chad Mitchell; Walmart & Chris Kerns; Spredfast

#ShakeUpEurope15