© 2015 KPMG Services Pte. Ltd. (Registration No: 200003956G), a Singapore incorporated company and a member firm of the KPMG network

of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

9 LEVERS OF VALUE

The KPMG 9LoV framework is a comprehensive structure

to organize multiple agenda items at one time and

understand the trade-offs and interplay between them

It is a holistic approach to Strategy and an integrated path to

execution, increasing the company’s ability to achieve the

financial ambition

FINANCIAL AMBITION

MARKETS

PROPOSITIONS & BRANDS

CLIENTS & CHANNELS

CORE BUSINESS PROCESSES

OPERATIONAL INFRA &

TECHNOLOGY

ORG STRUCTURE,

GOVERNANCE & CONTROLS

PEOPLE & CULTURE

MEASURES & INCENTIVES

PROFITABLE

GROWTH

OPERATING

EXCELLENCE MANAGEMENT INFORMATION

AND KEY PERFORMANCE

INDICATOR DASHBOARDS MEASURES & INCENTIVES

AN INTUITIVE FRAMEWORK THAT CAN BE USED TO DECONSTRUCT AND ANALYZE A MARKET