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10/20/17 1 Internal Control Melinda Andrews October 2017 State and Local Government Finance Division Law Whose Responsible for Internal Controls? Does anyone work in an organization were the Finance Officer does not play a lead role in Internal Controls?

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Page 1: 9 Melinda Cash Investment IC SOG new format · relevant principles be present and functioning (principles are new) ... •Operations Objective – related to the effectiveness and

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InternalControlMelindaAndrewsOctober2017

State and Local Government Finance Division

Law

•WhoseResponsibleforInternalControls?

• DoesanyoneworkinanorganizationweretheFinanceOfficerdoesnotplayaleadroleinInternalControls?

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State and Local Government Finance Division

ReporttotheNationsonOccupationalFraudandAbuse– 2016GlobalFraudStudy• Analyzed2,410occupationalfraudcasesthatcausedatotallossofmorethan

$6.3Billion

• Medianlossfromasinglecaseofoccupationalfraudwas$150,000

• 23%ofoccupationalfraudresultedinalossofatleast$1million

• IfyoutakemedianlossbyregiontheUSwassecondlowestwith$120,000.MiddleEastandNorthAfricahadthehighestmedianlosseswith$275,000

State and Local Government Finance Division

Characteristicsofthetypicaloccupationalfraudster

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FraudbyIndustry

State and Local Government Finance Division

TypeofOccupationalFraudforUnitedStates

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State and Local Government Finance Division

InitialDetectionofFrauds

State and Local Government Finance Division

CasesReferredtoLawEnforcement

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State and Local Government Finance Division

ResultsofCasesReferredtoLawEnforcement

State and Local Government Finance Division

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State and Local Government Finance Division

State and Local Government Finance Division

SeveralFraudCasesgoingonNowinNC

• RegisterofDeedsCase$2.3millionmissing• EmployeeinSherriffDepartmentincollusionwithpersonrecordingtime

sheetdatainanotherdepartment• ManagerinvestigatedbyFBIforP-cardfraud• FinanceOfficerremoveseverypennyfromallbankaccounts• Boardmember’sdaughterishigherandissuedadebtcard– makingcash

withdrawals

• Wouldestimatethereareatleast10-20fraudsayearinlocalgovernments

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State and Local Government Finance Division

WhyDoWeNeedInternalControls?

• AUnitofGovernmentinNChad$300,000takenusingon-linebanking- unitsbankingID,passcodesanddigitalcertificatewereused

• Cashwastakenbyapersoncollectingcash– personissuedreceiptfromreceiptbooktheyboughtatalocalstore

• Personcheckingreceiptnumberingdidn’tfullyunderstandwhattheyweredoing

• Cashtakenfromsafe– safewasnotlocked– itwasn’tconvenienttolocksafe

State and Local Government Finance Division

WhydoWeNeedInternalControls?

• BaringsBankFailurein1995• Britain’soldestMercantileBank• Napoleonicwars,theLouisianapurchase,andtheErieCanal.

BaringswastheQueen'sbank• OnePersonbroughtitdown

• CyberAttackersEmptyBusinessAccountsinMinutes• OfficeofInspectorGeneralrecoveredmorethan$2.4Mduetofuel

fraud

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State and Local Government Finance Division

CCOOSSOO–– CCoommmmiitttteeeeOOffSSppoonnssoorriinnggOOrrggaanniizzaattiioonnss• 2013– updatedthe1992internalcontrolframework

• Evolutionarynotrevolutionary

• Effectiveinternalcontrolsrequiresthefivecomponentsand17relevantprinciplesbepresentandfunctioning(principlesarenew)

State and Local Government Finance Division

InternalControlDefinition

“process,effectedbyanentity’sboardofdirectors,management,andotherpersonnel,designedtoprovidereasonableassuranceregardingtheachievementofobjectivesrelatingtooperations,reporting,andcompliance.”

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State and Local Government Finance Division

ThreeObjectives- COSO

• OperationsObjective– relatedtotheeffectivenessandefficiencyoftheentity'soperation,includingoperationalandfinancialperformancegoals,andsafeguardingassetsagainstloss.

• ReportingObjective- relatedtointernalandexternalfinancialandnonfinancialreportingtostakeholders,whichwouldencompassreliability,timeliness,transparency,orothertermsasestablishedbyregulators,standardsetter,ortheentity'spolicies.

• ComplianceObjectives- relatedtoadheringtolawsandregulationsthattheentitymustfollow.

State and Local Government Finance Division

FiveComponentsofCOSO

1. ControlEnvironment– setofstandards,processesandstructuresthatprovidethebasisforcarryingoutinternalcontrolacrosstheorganization• Commitmenttointegrityandethicalvalues• Bd.OfDirectorsexercisesoversightindevelopmentandperformanceofIC• Mgmt.establisheswithboardoversight,structures,reportinglinesand

appropriateauthorities• Commitmenttoattract,develop,andretaincompetentindividuals• Holdsindividualsaccountable

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State and Local Government Finance Division

FiveComponentsofCOSO

2. RiskAssessment– involvesdynamicanditerativeprocessforidentifyingandanalyzingriskstoachievingtheentity’sobjectives,formingabasisfordetermininghowriskshouldbemanaged.Managementconsiderspossiblechangesintheexternalenvironmentandwithinitsownbusinessmodelthatmayimpedeitsabilitytoachieveitsobjectives.• Clearobjectives• Identifiesrisktoachievementofobjectives,analyzesrisk,howtheyshouldbe

managed• Potentialforfraud• IdentifiesandassesseschangesthatcouldimpactsystemofIC

State and Local Government Finance Division

FiveComponentsofCOSO

3. ControlActivities- actionsestablishedbypoliciesandprocedurestohelpensuremgmt.’sdirectivestomitigateriskarecarriedout– performedatalllevelsoftheentity,variousstagesofthebusinessprocess,includethetechnologyenvironment.Activitiesarepreventive,detective,includemanualandautomated,authorizations,approvals,verifications,reconciliations,businessreviews,segregationofduties.• Controlactivitiesthatmitigaterisk• Generalcontrolactivitiesovertechnology• Deployscontrolactivitiesthroughpolicy/procedures

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State and Local Government Finance Division

FiveComponentsofCOSO

4. InformationandCommunication– Informationisnecessaryfortheentitytocarryoutinternalcontrolresponsibilitiesinsupportofachievementofitsobjectives.Communicationoccursbothinternallyandexternallyandprovidestheorganizationwiththeinformationneededtocarryoutday-to-dayinternalcontrolactivities.Communicationenablespersonneltounderstandinternalcontrolresponsibilitiesandtheirimportancetotheachievementofobjectives.• Relevant,qualityinformationisusedtosupportthefunctioningofinternalcontrol• Internalcommunicationsincludingobjectivesandresponsibilitiesofinternal

controlisnecessarytosupportfunctioningInternalcontrols.• Communicationswithexternalpartiesaboutmattersaffectingfunctioningof

internalcontrols

State and Local Government Finance Division

FiveComponentsofCOSO

5. MonitoringActivities– Ongoingevaluationsand/orseparateevaluations,areusedtoascertainwhethereachofthefivecomponentsofinternalcontrolispresentandfunctioning.Findingareevaluatedanddeficienciesarecommunicatedinatimelymanner,withseriousmattersreportedtoseniormanagementandtotheboard.

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State and Local Government Finance Division

AreasofRisk

• Developingpolicyandproceduresinaconstantlychangingenvironmentbutyourproceduresdonotcontainaprocessforkeepingupwithnewdevelopments• Rapidchangeintechnologymakesthisdifficult

• ChangingAccountingstandards

• Evaluateeachcashcollectionsite• Eachsiteshouldhaveanindependentwaytotietoexpectedrevenue

State and Local Government Finance Division

AreasofRisk

• Fictitiousvendors• Verifynewadds• MakesureA/Pcan’taddvendors• VerifySSNandTINforeverynewvendor

• Makesurepersonsaccountingandreconcilingcashcannotwritejournalentries

• WeallhavetheaccountthatnoonewouldbeabletotelliftherewereafewinappropriateJE’sintheaccount

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State and Local Government Finance Division

AreasofRisk

• VerytightcontrolsoverACHbankinginformation

• ACHfraudcontrol

• Positivepayforallcheckingaccounts

• Monitorbankaccountsmoreoftenthanjustthemonthlybankrecon

State and Local Government Finance Division

AreasofRisk

• Whatisthestructureforsendingwires/ACH’sinyouroffice• Twopersonsmustapproveatemplate• Templatescangooutwithoneperson• Templateshaveanottoexceedamt.• Freeformwiresrequiretwoindividuals

• Whatkindofsecuritydoesyoubankhaveovertransactions

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State and Local Government Finance Division

AreasofRisk

• ContractVendors– internetprovidersforcashcollection– PCI

• Whenandifyouchangebankscouldyoucontactalltheinstitutionsthatdepositmoneyintoyourbankandnotifythemofthebankchange• Stealingfundselectronically• Becausetimeisoftheessenceinbeingsuccessfulingettingbackfundsstolen

electronically,doweneedtohavepersonreviewallnon-checkdisbursementsbeforetheendofeachday?

State and Local Government Finance Division

WhatCanIDo?

• Hireinternalauditstafforperformthefunctionwithexistingstaff

• HotLine-MeetwithfinancialstaffallovertheCountytoinformthemofanumbertocalltoreportanythingtheyarenotcomfortablewith.Don’thavetoleaveyourname.

• Meetwithstafftoevaluatethegreatestareasofriskinyourenvironment

• ChargeallFinancestafftoberesponsibleforinternalcontrol– putontheirworkplans

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State and Local Government Finance Division

WhatCanIDo?

• Beforeanynewprocessisputintoplaceevaluateinternalcontrols,documentcontrolsandtrain

• Usetokensinsteadofdigitcertificatesforon-linebanking

• Don’tletemployeesperformon-linebankingfromhomeusingtheirpersonalPC’s

• LetthemVPN(VirtualPrivateNetwork)usingworkPCs

State and Local Government Finance Division

WhatCanIDo?• EmbraceyourredflagrulesandPCIcompliance– makethisamanagementissuenotafinanceissue.–

InvolveIT,Attorney,Depts.

• HaveDepartmentHeadsignaninternalcontrolplanfortheirdepartmentandmakethemnameapersonwhoisresponsibleforensuringitisfollowed

• HaveInternalAuditreviewcompliancewithinternalcontrolplan

• Banksnowrequiringthatonlinebankingtransactionsmustuseaseparatemachinethathaslimitedaccess

• EMV(chiptechnology)requiredasof10/1/2015

• Unitofgovernmentcannotactonchangeinpaymentinformationfromavendorwithoutcallingthevendortoverifythechange.

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State and Local Government Finance Division

I/CthatAffecttheControlEnvironment

• Makesuremanagementisnotoverridingcontrols• SplitPO’s• Unauthorizedp-cardspurchases• Stickthecontractinthemiddleofthepileandmaybefinancewon’tseeit

• OrganizationalChart– Matrixofauthoritywithbackups

• InternalControlsforSmallUnitsofGovernment– Memo2015-15

• Monthlyreportsshouldbegeneratedandunderstoodbymanagement

State and Local Government Finance Division

I/CthatAffecttheControlEnvironment

• EthicalandProfessionalStandards• Whoteachesethicsinyourunit

• Crosstrainemployeestoperformdutieswhenpersonisout.

• Staffmustbeadequatelytrained

• ListentoAuditorsuggestions

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State and Local Government Finance Division

I/CinAccountingSystem

• Booksshouldbebalancedandtimely

• Timelybankreconciliations

• Controlaccountsshouldbereconciled

• Accountingproceduresshouldbedocumentedandeasilyaccessedbystaff

• Transactionsshouldbepostedtimely

• Alljournalentriesshouldbeapprovedandexplained- notmadebyanyonethatdealswithcash

• Recordsneedtobeinsecureplace/backups

• WhatareyougoingtodowhenBirdflue/floodingprohibitsyouremployeesfromcomingtowork?

State and Local Government Finance Division

I/CforFederalandStateGrants

• Fundsarerecordedandexpendedincompliancewithprogramrequirements

• Distinguishcontractorsfromsub-recipients

• Monitoringandindirectcost

• Documentthefilingofgrantreports

• Makesureyourreviewingsubrecipientauditreports

• Followingprocurementprocedures

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State and Local Government Finance Division

I/CforCashReceipts

• Recordcashatearliestpossiblepoint• Cashmustbetiedbacktoanindependentsystem– cashreceiptsaloneisnotthe

bestsystem• Personkeyingaccountingentryshouldnotbepersoncollectingcash• Everyoneinvolvedneedstounderstandwhattheyaredoingandwhy• Whoissuesyourdepositslipsandreceiptbooks?• HaveInternalAuditreviewbanking,cashandinvestmentprocedures

State and Local Government Finance Division

InternalControlsOverInvestments

ForPurposesofthisdiscussion,InvestmentsreferstoinvestmentsotherthanNCCMT,CDARS,Finistar,andICS

MusthaveControls• Investmentpolicy

• Typesofinvestments,lengthoftime,diversifiedportfolio,whattypes/amountofmoneycanbeinvested?• Broker/DealerAgreements

• CanonlysellyoulegalinvestmentsforNClocalgovernmentsandinaccordancewithyourinvestmentpolicy• GetReferencesfromotherNClocalgovernments

• CustodialAgreements– InvestmentsresideintheTrustareaofthebank.• SafekeepingAgreements– Investmentsresideinthecommercialsideofthebank• Seememo2013-03CustodyandProperSafekeepingofLGInvestments onStateTreasurer’sweb

sitehttps://www.nctreasurer.com/slg/Memos/2013-03.pdf

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State and Local Government Finance Division

InternalControlsoverInvestments

Issues1. GeneralFundoperatingfundbalanceisinvestedin15yearagencies2. Investmentsarebeingheldbyacustodian/safekeepingagentthathasno

signedcontractwithalocalgovernmentunit3. Brokershavesoldinvestmentstolocalgovernmentsthatarenot

authorizedbygeneralstatutes.

ThisallhappenedduringthispastfiscalyearItisnotuncommonforbrokerstoapproachthegoverningboardaboutimprovinginterestearnings

State and Local Government Finance Division

InternalControlsoverInvestments

Beforeyousetupaninvestingprogramyouneedtosetupproperinternalcontrolsovertheinvestmentactivities.ContactBeckyDzingeleskiat919-814-4287.

BecomeamemberoftheNCLocalGovernmentInvestmentAssociation• Theycanprovideyouamentortohelpyousetupyourinvestment

programorhelpyouevaluateasuggestionmadebyabroker.

• http://www.nclgia.org/ReviewtheNCStateTreasurerWebsiteforsamplecashandinvestmentpolicyandbroker/dealerquestionnaire.

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State and Local Government Finance Division

RedFlagRules

• JointCommitteeoftheOCC,FederalReserveBoard,FDIC,OTS,NCUAandtheFederalTradeCommissionpassedthefinallegislationforSection114oftheFairandAccurateCreditTransactionsAct• Aimedtopreventormitigateidentitytheftassociatedwithcustomeraccounts• Coveraccounts- Apersonalaccountthatinvolvesorisdesignedtopermit

multiplepaymentsortransactions- utilities

State and Local Government Finance Division

RedFlagRules– GuideforBusiness

TheRedFlagsRuletellsyouhowtodevelop,implement,andadministeranidentitytheftpreventionprogram.Aprogrammustincludefourbasicelementsthatcreateaframeworktodealwiththethreatofidentitytheft.

1. Aprogrammustincludereasonablepoliciesandprocedurestoidentifytheredflagsofidentitytheftthatmayoccurinyourday-to-dayoperations.RedFlagsaresuspiciouspatternsorpractices,orspecificactivitiesthatindicatethepossibilityofidentitytheft. Forexample,ifacustomerhastoprovidesomeformofidentificationtoopenanaccountwithyourcompany,anIDthatdoesn’tlookgenuineisa“redflag”foryourbusiness.

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State and Local Government Finance Division

RedFlagRules– GuideforBusiness

2. Aprogrammustbedesignedtodetecttheredflagsyou’veidentified.IfyouhaveidentifiedfakeIDsasaredflag,forexample,youmusthaveprocedurestodetectpossiblefake,forged,oralteredidentification.

3. Aprogrammustspelloutappropriateactionsyou’lltakewhenyoudetectredflags.

4. Aprogrammustdetailhowyou’llkeepitcurrenttoreflectnewthreats.

RedFlagrulesexpireDecember31,2015– FederalTradeCommissionhasproposalouttoextendforthreemoreyears.CommentperiodclosedOctober19,2015

State and Local Government Finance Division

PaymentCardIndustryDataSecurityStandard– PCIDSS

• ALL companiesthatprocess,storeor transmitcreditcardinformationmaintainasecureenvironment.• https://www.pcisecuritystandards.org/security_standards/pci_dss.sht

ml

• Ifyoualreadydocreditcardbusinessyouareawareoftheserules.IfyouarethinkingaboutacceptingcreditcardsmakesureyouunderstandPCIbeforeyoucommittoanyparticularprocess• IfyouneedtohireaconsultanttohelpyouwithPCIcompliancethe

StatehasCoalFireoncontractatastaterate.

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State and Local Government Finance Division

RecommendedPractices&Roles

• InternalAudit

• AuditCommittees

• DisasterRecoveryPlan

• AccountingPoliciesandProcedures

State and Local Government Finance Division

Who’sResponsibleforIC?

Management(includesgoverningboard)hastheresponsibilityfortheestablishmentandmaintenanceofadequateinternalcontrols.