9 singapore suman

7/28/2019 9 Singapore Suman

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DOING BUSINESS WITH

By:

Suman

SINGAPORE


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Objectives Business Greetings Languages of Business

Making Contact with Business People

Verbal Communication

Non-Verbal Communication

Entertainment


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Uniquely Singapore

Singapore is multilingual and multi-ethniccountry.

Population: 4.8 million in June 2006

Chinese, Malays, and Indians

Political Overview: Republic

Parliamentary System of GovernmentAustralia and Singapore are close in

business relations


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MAP


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Flag


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Time ZoneLocation Local Time Time

Zone

Merced Friday, May 25, 2007 at 11: 00 a.m. UTC-7

hours

Singapore Saturday, May 26, 2007 at 2:00 a.m. UTC +8

hours

Source: Thorsen, Steffen. The World Clock Converter-Time Zone


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Night view of Singapore


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Business Greetings

When introducing two people, state thename of the more important or moresenior person first.

For example: Chairman Lee, meet Mr.Jones.
http://images.google.com/imgres?imgurl=http://www.sussex.ac.uk/srac/images/image31.gif&imgrefurl=http://www.sussex.ac.uk/srac/effective_verbal_communication.htm&h=324&w=480&sz=10&hl=en&start=1&tbnid=be7GXJEojwa2nM:&tbnh=87&tbnw=129&prev=/images%3Fq%3Dverbal%2Bcommunication%26gbv%3D2%26svnum%3D10%26hl%3Den


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Languages of Business

Official languages:

Malay

Chinese/Mandarin Tamil

Most spoken:

English Mandarin


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Making Contact

Senior business people tend to do businessin a traditional, relationship- focused mode

Younger business people are more deal-

focused. Direct contact with younger business

people.

Indirect approach with traditional businesspeople.
http://images.google.com/imgres?imgurl=http://www.uoguelph.ca/ccs/internet/images/phones/7960.jpg&imgrefurl=http://www.uoguelph.ca/ccs/internet/phones/business/models.shtml&h=197&w=259&sz=22&hl=en&start=6&tbnid=uarmKpsVXDqbrM:&tbnh=85&tbnw=112&prev=/images%3Fq%3Dbusiness%2Bphones%26gbv%3D2%26svnum%3D10%26hl%3Den


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Verbal Communication

Most Singaporeans speak softly.

Loud talk is a sign of poor manners.

The word yes might not mean yourcounterpart agrees with you.

Avoid asking negative questions.


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Nonverbal Behavior

Expect a gentlehandshake

Men usually wait for a

woman to offer herhand first

Singaporeanssometimes smile to

cover anxiety orembarrassment

When seated, becareful not to cross

your legs


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Entertainment


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Entertainment: Clarke
http://www.visitsingapore.com/publish/stbportal/en/home/what_to_see/singapore_river/clarke_quay.html


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Accommodations


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Food
http://www.excelloz.com/Travel_guide/Singapore_City/Singapore_Cuisine_Insight.html


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Summary

Forming a relationship with each groupmember is essential in conductingbusiness in Singapore.

The Personal relationships you build isoften considered more important than thecompany you represent


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References

Country Briefings-Singapore.Economist.com 27 April 2007. 2 May 2007.< http://www.economist.com/countries/Singapore/profile.cfm?folder=Profile-factsheet>

Culture of Singapore.The Encyclopedia: Wikipedia. 14:41, 14 April 2007.

Doing Business with Singapore.Worldbiz.com. 2007. 3 May 2007.

Singapore. Department of Statistics. Singapore Population.. 2007. 7 May 2007.

Thorsen, Steffen. Time and date.com. 2007. 7 May 2007
http://www.economist.com/countries/Singapore/profile.cfm?folder=Profile-http://secure.authorize.net/gateway/transact.dllhttp://www.singstat.gov.sg/index.htmlhttp://www.timeanddate.com/timeconverterhttp://www.timeanddate.com/timeconverterhttp://www.singstat.gov.sg/index.htmlhttp://secure.authorize.net/gateway/transact.dllhttp://www.economist.com/countries/Singapore/profile.cfm?folder=Profile-http://www.economist.com/countries/Singapore/profile.cfm?folder=Profile-

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