9 Ways Retail Banks Can Chart a

Roadmap to Digital Value

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“If banks aren’t digital, they’re going to

be dead in the water.”

Chris Skinner, author, Digital Bank

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connectedfuturesmag.com

@CFuturesMag

The time is now to differentiate and drive your

own disruption. #NeverBetter

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Where should you start?

Here are 9 priority areas for your roadmap.

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Make the Branch

as relevant as

ever with

Sales and

Services

Transformation.

$152B

1

Value at Stake, 2015-2017

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Offer connectivity

across multiple

devices among

Next-Generation

Workers.

Value at Stake, 2015-2017

2

$50B

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Enable

Mobile

Payments

to improve

customer

convenience.

$43B

3

Value at Stake, 2015-2017

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Connect

customers with

Video-Based

Advisors.

$38B

4

Value at Stake, 2015-2017

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Leverage analytics

to deliver

Connected &

Targeted

Advertising.

5

$33B Value at Stake, 2015-2017

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Reach new

customers with

rebranded

White-Label

Services.

$25B

6

Value at Stake, 2015-2017

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Leverage

efficiencies

and insights to

drive quicker

Product

Innovations.

7

$19B

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Value at Stake, 2015-2017

Leverage customer

data to create

personalized

Information-

Based Consulting.

8

$9B Value at Stake, 2015-2017

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Improve customer

satisfaction

through enhanced

interactive

experiences and

Virtual Tellers.

$5B

9

Value at Stake, 2015-2017

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Cybersecurity

enables these

priority areas to

drive 90% of the

total opportunity.

$405B Total Potential Value at Stake, 2015-2017

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@CFuturesMag Access the full report.

Digital disruption is real.

So is the opportunity.

@CiscoSecurity @CiscoRetail

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