90 progress and comments admissions to …...2018/10/07  · qr codes – used on a regular basis in...

26
TOURISM AND PROMOTIONS REPORT (September 2018) Page 1 of 4 Prepared by Kerrie Wise Areas Projects Objectives Progress and Comments Greater Hume Visitors Guide Implement the Greater Hume Visitor Experience Plan Delivery Plan 3.3.1.1.06, 3.3.1.1.05 Visitors Guide has been distributed to our 43 advertisers and Visitor Information Points (15,000 copies) Distribution (to date) = 13160, including 3920 to other Visitor Centres/advertisers and 1500 to VIPS. Visitor Information Centre and Submarine Museum Offering visitors to Greater Hume information and advice on accommodation, places to eat, attractions, maps, tours, road conditions, events and other general information. Reception and admission to Submarine Museum. Implement the Greater Hume Visitor Experience Plan. Delivery Plan 3.3.1.1.06, 3.3.1.1.05 Visitor Information stats forwarded to AVIC Network were: September 2018: 939 walk in, 64 phone calls and 28 emails Admissions to Submarine Museum, statistics for: September 2018: 40 in family groups, 90 adults, 25 school children, 131 pensioners and 57 in groups. Please see attached graphs showing above statistics. Promotions To promote Greater Hume as a place to visit or stay, whether for ½ day, full day or more. To assist with the promotion of Greater Hume’s many and varied events. Implement the Greater Hume Visitor Experience Plan. Delivery Plan 3.3.1.1.01, 3.3.1.1.08 Submitted visitor and What’s On advertising in Out and About Spring Edition in Border Mail. Greater Hume Public Notices Emailed ‘What’s On in ‘September’ leaflets to Visitor Information Centres in NSW and VIC, coach/bus/tour companies, tourism operators within shire and regional, media, visitor information points and to interested residents in shire. Arranged promotions through Jindera 150 th Celebration Committee, Walla Walla 150 th Celebrations Committee, Holbrook Rotary Art Show, Henty Machinery Field Days, Headlie Taylor Sculpture Unveiling and various community markets. Social Media Implement and enhance online communication tools using technologies such as social networking mechanism. Implement the Greater Hume Visitor Experience Plan Delivery Plan 3.3.1.1.09 Individual facebook pages: o Greater Hume Council – 908 likes o Greater Hume Visitor Information Centre – 364 likes o Holbrook Submarine Museum – 822 likes o Greater Hume Children’s Services – 559 likes o Greater Hume Youth Advisory Committee – 217 likes o Buy Local in Greater Hume – 297 likes QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience Plan. Delivery Plan 3.3.1.1.03 Currently also working on Burrumbuttock signage and VIP signage. Australia Day Recognise community leaders and their efforts and encourage others in the community to take up leadership roles. Encourage more residents to be involved in the Greater Hume and events. Delivery Plan 1.1.2.8.1 and 2.1.1.1.1 2019 Australia Day will be held in Walla Walla during the 150 th Anniversary Celebrations. The Walla Walla Community have confirmed the Walla Walla Sportsground, William Street (East), will be the venue with the site for the ceremony being in a treed area to the left of the entrance to Walla Walla Sportsground. Nominations are now open for Citizen, Young Citizen, Sports Person/Team, Sports Volunteer and Community Event of the Year. Promotion will via website, facebook, community newsletters and an email has been sent to the community database (250 emails). ANNEXURE 4

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Page 1: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

TOU

RIS

M A

ND

PR

OM

OTI

ON

S R

EPO

RT

(S

epte

mbe

r 201

8)

Pag

e 1

of 4

Pre

pare

d by

Ker

rie W

ise

Are

as

Proj

ects

O

bjec

tives

Pr

ogre

ss a

nd C

omm

ents

Gre

ater

Hum

e Vi

sito

rs G

uide

Im

plem

ent t

he G

reat

er H

ume

Visi

tor

Expe

rienc

e Pl

an

D

eliv

ery

Plan

3.3

.1.1

.06,

3.3

.1.1

.05

• Vi

sito

rs G

uide

has

bee

n di

strib

uted

to o

ur 4

3 ad

verti

sers

and

Vis

itor I

nfor

mat

ion

Poi

nts

(15,

000

copi

es)

• D

istri

butio

n (to

dat

e) =

131

60, i

nclu

ding

392

0 to

oth

er V

isito

r Cen

tres/

adve

rtise

rs a

nd 1

500

to V

IPS.

Visi

tor

Info

rmat

ion

Cen

tre a

nd

Subm

arin

e M

useu

m

Offe

ring

visi

tors

to G

reat

er H

ume

info

rmat

ion

and

advi

ce o

n ac

com

mod

atio

n, p

lace

s to

eat

, at

tract

ions

, map

s, to

urs,

road

con

ditio

ns,

even

ts a

nd o

ther

gen

eral

info

rmat

ion.

R

ecep

tion

and

adm

issi

on to

Sub

mar

ine

Mus

eum

. Im

plem

ent t

he G

reat

er H

ume

Visi

tor

Expe

rienc

e Pl

an.

Del

iver

y Pl

an 3

.3.1

.1.0

6, 3

.3.1

.1.0

5

• Vi

sito

r Inf

orm

atio

n st

ats

forw

arde

d to

AVI

C N

etw

ork

wer

e:

Sep

tem

ber 2

018:

939

wal

k in

, 64

phon

e ca

lls a

nd 2

8 em

ails

A

dmis

sion

s to

Sub

mar

ine

Mus

eum

, sta

tistic

s fo

r:

Sep

tem

ber 2

018:

40

in fa

mily

gro

ups,

90

adul

ts, 2

5 sc

hool

chi

ldre

n, 1

31 p

ensi

oner

s an

d 57

in

grou

ps.

Ple

ase

see

atta

ched

gra

phs

show

ing

abov

e st

atis

tics.

Pro

mot

ions

To

pro

mot

e G

reat

er H

ume

as a

pla

ce to

vis

it or

sta

y, w

heth

er fo

r ½ d

ay, f

ull d

ay o

r mor

e.

To a

ssis

t with

the

prom

otio

n of

Gre

ater

H

ume’

s m

any

and

varie

d ev

ents

. Im

plem

ent t

he G

reat

er H

ume

Visi

tor

Expe

rienc

e Pl

an.

Del

iver

y Pl

an 3

.3.1

.1.0

1, 3

.3.1

.1.0

8

• Su

bmitt

ed v

isito

r and

Wha

t’s O

n ad

verti

sing

in O

ut a

nd A

bout

Spr

ing

Editi

on in

Bor

der M

ail.

• G

reat

er H

ume

Publ

ic N

otic

es

• Em

aile

d ‘W

hat’s

On

in ‘S

epte

mbe

r’ le

afle

ts to

Vis

itor I

nfor

mat

ion

Cen

tres

in N

SW a

nd V

IC,

coac

h/bu

s/to

ur c

ompa

nies

, tou

rism

ope

rato

rs w

ithin

shi

re a

nd re

gion

al, m

edia

, vis

itor i

nfor

mat

ion

poin

ts

and

to in

tere

sted

resi

dent

s in

shi

re.

• Ar

rang

ed p

rom

otio

ns th

roug

h Ji

nder

a 15

0th C

eleb

ratio

n C

omm

ittee

, Wal

la W

alla

150

th C

eleb

ratio

ns

Com

mitt

ee, H

olbr

ook

Rot

ary

Art S

how

, Hen

ty M

achi

nery

Fie

ld D

ays,

Hea

dlie

Tay

lor S

culp

ture

Unv

eilin

g an

d va

rious

com

mun

ity m

arke

ts.

Soci

al M

edia

Im

plem

ent a

nd e

nhan

ce o

nlin

e co

mm

unic

atio

n to

ols

usin

g te

chno

logi

es s

uch

as s

ocia

l net

wor

king

mec

hani

sm.

Impl

emen

t the

Gre

ater

Hum

e Vi

sito

r Ex

perie

nce

Plan

D

eliv

ery

Plan

3.3

.1.1

.09

• In

divi

dual

face

book

pag

es:

o

Gre

ater

Hum

e C

ounc

il –

908

likes

o

G

reat

er H

ume

Visi

tor I

nfor

mat

ion

Cen

tre –

364

like

s

o

Hol

broo

k Su

bmar

ine

Mus

eum

– 8

22 li

kes

o

G

reat

er H

ume

Chi

ldre

n’s

Ser

vice

s –

559

likes

o

G

reat

er H

ume

Yout

h Ad

viso

ry C

omm

ittee

– 2

17 li

kes

o

Buy

Loca

l in

Gre

ater

Hum

e –

297

likes

Q

R C

odes

– U

sed

on a

regu

lar b

asis

in p

rom

otio

ns a

nd a

dver

tisin

g.

Sign

age

Impl

emen

t the

Gre

ater

Hum

e Vi

sito

r Ex

perie

nce

Plan

.

Del

iver

y Pl

an 3

.3.1

.1.0

3 •

Cur

rent

ly a

lso

wor

king

on

Bur

rum

butto

ck s

igna

ge a

nd V

IP s

igna

ge.

Aust

ralia

Day

R

ecog

nise

com

mun

ity le

ader

s an

d th

eir

effo

rts a

nd e

ncou

rage

oth

ers

in th

e co

mm

unity

to ta

ke u

p le

ader

ship

role

s.

Enco

urag

e m

ore

resi

dent

s to

be

invo

lved

in

the

Gre

ater

Hum

e an

d ev

ents

.

D

eliv

ery

Plan

1.1

.2.8

.1 a

nd 2

.1.1

.1.1

• 20

19 A

ustra

lia D

ay w

ill be

hel

d in

Wal

la W

alla

dur

ing

the

150th

Ann

iver

sary

Cel

ebra

tions

. The

Wal

la

Wal

la C

omm

unity

hav

e co

nfirm

ed th

e W

alla

Wal

la S

ports

grou

nd, W

illiam

Stre

et (E

ast),

will

be th

e ve

nue

with

the

site

for t

he c

erem

ony

bein

g in

a tr

eed

area

to th

e le

ft of

the

entra

nce

to W

alla

Wal

la

Spor

tsgr

ound

. N

omin

atio

ns a

re n

ow o

pen

for C

itize

n, Y

oung

Citi

zen,

Spo

rts P

erso

n/Te

am, S

ports

Vo

lunt

eer a

nd C

omm

unity

Eve

nt o

f the

Yea

r. P

rom

otio

n w

ill vi

a w

ebsi

te, f

aceb

ook,

com

mun

ity

new

slet

ters

and

an

emai

l has

bee

n se

nt to

the

com

mun

ity d

atab

ase

(250

em

ails

).

ANNEXURE 4

Page 2: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

TOU

RIS

M A

ND

PR

OM

OTI

ON

S R

EPO

RT

(S

epte

mbe

r 201

8)

Pag

e 2

of 4

Pre

pare

d by

Ker

rie W

ise

Gre

ater

Hum

e To

uris

m

The

Tour

ism

Pub

lic F

orum

Pro

gram

will

be

held

four

tim

es a

yea

r in

diffe

rent

com

mun

ity

loca

tions

acr

oss

the

shi

re w

here

tou

rism

op

erat

ors,

eve

nt o

rgan

iser

s a

nd i

nter

este

d m

embe

rs o

f th

e p

ublic

wou

ld b

e in

vite

d

via

em

ail,

soc

ial

med

ia,

web

site

and

co

mm

unity

new

slet

ters

to a

ttend

.

D

eliv

ery

Plan

3.3

.1.1

.02,

3.3

.1.1

.12

• Th

e Vi

sito

r Exp

erie

nce

Pla

n w

as e

ndor

sed

by G

reat

er H

ume

Cou

ncil

at it

s M

arch

201

4 m

eetin

g.

• Th

e ne

xt T

ouris

m P

ublic

For

um w

ill be

hel

d on

Tue

sday

13

Nov

embe

r 201

8 in

Wal

la W

alla

, ven

ueTB

C.

• C

ounc

il w

as s

ucce

ssfu

l in

obta

inin

g a

gran

t fro

m N

SW G

over

nmen

t to

repl

ace

the

stai

rs a

nd v

iew

ing

plat

form

of M

orga

n’s

Look

out.

The

new

sta

irs a

nd v

iew

ing

plat

form

will

be m

uch

easi

er to

neg

otia

te a

nd

com

ply

with

cur

rent

Aus

tralia

n S

tand

ards

. Inc

lude

d w

ill be

add

ition

al s

tairs

from

the

botto

m o

f the

rock

y ou

tcro

p, s

eatin

g an

d in

terr

uptiv

e si

gnag

e. T

he s

tairs

hav

e no

w b

een

inst

alle

d an

d M

orga

n’s

Look

out

reop

ened

.

Mur

ray

Arts

M

urra

y Ar

ts a

im is

to a

ctiv

ely

assi

st th

e on

goin

g de

velo

pmen

t of,

and

parti

cipa

tion

in,

arts

and

cul

ture

thro

ugho

ut th

e Bo

rder

re

gion

. Im

plem

ent t

he G

reat

er H

ume

Visi

tor

Expe

rienc

e Pl

an.

Del

iver

y Pl

an 3

.3.1

.1.0

4

• H

eadl

ie T

aylo

r Hea

der s

culp

ture

pro

ject

. Cou

ncil

endo

rsed

the

Mem

oran

dum

of U

nder

stan

ding

bet

wee

n M

urra

y Ar

ts, H

eadl

ie T

aylo

r Hea

der M

useu

m C

omm

ittee

and

Gre

ater

Hum

e C

ounc

il at

the

June

mee

ting.

M

r Pau

l Sm

its w

as e

ngag

ed a

s th

e ar

tist f

or th

e sc

ulpt

ure.

The

Offi

cial

Unv

eilin

g of

the

Scul

ptur

e, b

y Fo

rmer

Mem

ber f

or F

arre

r and

Nat

iona

ls L

eade

r Tim

Fis

cher

AC

, on

Wed

nesd

ay 1

2 Se

ptem

ber w

as v

ery

succ

essf

ul w

ith m

any

peop

le a

ttend

ing.

New

Cou

ncil

Web

site

D

evel

op a

new

Gre

ater

Hum

e C

ounc

il w

ebsi

te in

clud

ing

a de

dica

ted

Hav

e Yo

ur S

ay

porta

l whi

ch is

com

plia

nt w

ith a

cces

sibi

lity

stan

dard

s.

D

eliv

ery

Plan

1.2

.1.1

.4

At C

ounc

il’s M

arch

mee

ting

Seam

less

CM

S(O

penC

ities

) was

app

rove

d to

bui

ld a

nd im

plem

ent a

new

Gre

ater

H

ume

Cou

ncil

web

site

. Dev

elop

men

t has

com

men

ced.

Mur

ray

Reg

iona

l To

uris

m

The

Mur

ray

Reg

iona

l Tou

rism

(MR

T) is

a

join

t ven

ture

bet

wee

n A

lbur

y, B

alra

nald

, Be

rrig

an, C

ampa

spe,

Cor

owa,

Den

iliqu

in,

Gan

naw

arra

, Gre

ater

Hum

e, M

ildur

a, M

oira

, M

urra

y, S

wan

Hill,

Wak

ool,

Wod

onga

, as

wel

l as

Tou

rism

Vic

and

Des

tinat

ion

NSW

. Im

plem

ent t

he G

reat

er H

ume

Visi

tor

Expe

rienc

e Pl

an.

Del

iver

y Pl

an 3

.3.1

.1.0

4, 3

.3.1

.1.0

7,

3.3.

1.1.

16

• M

RT

Dig

ital P

latfo

rm -

The

Gre

ater

Hum

e si

te is

now

live

, ww

w.v

isitg

reat

erhu

me.

com

. •

Mur

ray

Farm

to P

late

Pro

ject

: o

Tw

o w

orks

hops

hav

e no

w b

een

held

in W

odon

ga a

nd J

inde

ra w

ith a

wid

e cr

oss

sect

ion

of p

rimar

y pr

oduc

ers,

val

ue a

dder

s, re

tail,

food

ser

vice

s an

d fo

od &

agr

itour

ism

atte

ndin

g bo

th w

orks

hops

. Fi

ndin

gs fr

om b

oth

wor

ksho

ps w

ill no

w b

e de

velo

ped

into

a re

gion

al F

ood

and

Agrit

ouris

m S

trate

gy.

o

Farm

Gat

e Bu

sine

ss D

evel

opm

ent P

rogr

am –

as

part

of th

e M

urra

y Fa

rm to

Pla

te P

roje

ct, f

arm

ing

busi

ness

es in

Gre

ater

Hum

e ha

ve b

een

invi

ted

to p

artic

ipat

e in

this

Pro

gram

. The

pro

gram

will

be

deliv

ered

by

the

team

from

Reg

iona

lity

who

hav

e w

orke

d w

ith h

undr

eds

of fa

rmer

s Au

stra

lia w

ide,

as

sist

ing

them

to in

nova

te th

eir f

arm

bus

ines

s be

yond

the

farm

gat

e. T

he p

rogr

am is

des

igne

d to

pr

epar

e fa

rmer

s an

d ru

ral l

andh

olde

rs to

dev

elop

and

man

age

thei

r ow

n in

nova

tive

busi

ness

co

nnec

ting

them

with

con

sum

ers

and

visi

tors

. Gre

ater

Hum

e ha

s be

en a

dvis

ed th

at a

farm

ing

busi

ness

with

in th

e Sh

ire h

as jo

ined

the

Prog

ram

. M

useu

ms

and

Her

itage

G

HS

curr

ently

has

10

publ

ic o

r priv

ate

mus

eum

s an

d th

ree

hist

oric

al s

ocie

ty’s

. M

useu

m A

dvis

or –

In p

artn

ersh

ip w

ith A

lbur

y C

ity C

ounc

il an

d M

useu

ms

and

Gal

lerie

s N

SW w

e ha

ve e

ngag

ed th

e se

rvic

es o

f a

mus

eum

adv

isor

, Mrs

Kim

Big

gs fo

r 201

4.

D

eliv

ery

Plan

3.3

.1.1

.14

• Th

e Su

m o

f Us

exhi

bitio

n is

now

dis

play

ing

on th

e M

urra

y Ar

ts

(http

://w

ww

.mur

raya

rts.o

rg.a

u/in

dex.

php/

the-

sum

-of-u

s) a

nd V

isit

Gre

ater

Hum

e (h

ttps:

//ww

w.v

isitg

reat

erhu

me.

com

.au/

expl

ore/

tour

s-an

d-tra

ils/th

e-su

m-o

f-us-

exhi

bitio

n-tra

il) w

ebsi

tes

Div

ersi

ty p

roje

ct –

Div

ersi

ty h

as n

ow b

een

laun

ched

thro

ugh

the

med

ia.

The

Div

ersi

ty P

op U

p M

useu

m is

no

w a

vaila

ble

for d

ispl

ay a

nd e

xhib

ition

s.

• Th

e M

useu

m A

dvis

er h

as b

een

curr

ently

wor

king

with

the

six

com

mun

ity m

useu

ms

on D

isas

ter

Man

agem

ent P

lans

and

gra

nts.

Gre

ater

Hum

e C

ounc

il N

ewsl

ette

rs

Red

esig

n th

e fo

rmat

and

con

tent

of C

ounc

il's

quar

terly

new

slet

ter t

o en

sure

effe

ctiv

e an

d ta

rget

ed c

onte

nt.

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eliv

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• A

Cou

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ate

has

been

sen

t out

with

all

of G

reat

er H

ume’

s ra

tes

notic

es. T

opic

s in

clud

e H

ighl

ight

s fo

r 201

8-20

19, N

ew G

reat

er H

ume

Web

site

, You

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ANNEXURE 4

Page 3: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

TOU

RIS

M A

ND

PR

OM

OTI

ON

S R

EPO

RT

(S

epte

mbe

r 201

8)

Pag

e 3

of 4

Pre

pare

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Ker

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ise

Stro

nger

C

ount

ry

Com

mun

ities

Fu

nd

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arly

Mar

ch, G

reat

er H

ume

Cou

ncil

was

no

tifie

d th

at th

ey h

ad b

een

allo

cate

d $1

,596

,000

from

Rou

nd 2

NSW

G

over

nmen

ts S

trong

er C

ount

ry C

omm

uniti

es

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.

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iver

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an 3

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.1.0

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• Fo

llow

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st (E

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from

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ity a

nd s

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roup

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roug

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ater

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e w

ere

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ived

, tot

allin

g $5

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the

wor

ksho

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prop

osal

(in

an a

dden

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repo

rt) w

as s

ubm

itted

to G

reat

er H

ume

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ncil

mee

ting

on W

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sday

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April

. Cou

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appr

oved

the

reco

mm

enda

tion

that

Cou

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subm

it 15

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licat

ions

for

fund

ing

and

also

pro

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d an

ord

er o

f prio

rity.

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ucce

ssfu

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lican

ts w

ere

also

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l Cou

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isio

n th

roug

h th

e N

SW G

over

nmen

t. 4

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, with

one

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ns b

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eld.

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tal o

f 16

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e be

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ubm

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ugh

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ernm

ents

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arty

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tal a

s of

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me

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sits

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nce

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ater

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e C

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tem

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onta

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s –

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visi

tors

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Lo

cal E

nviro

nmen

t Pla

n/Pl

anni

ng a

nd D

evel

opm

ent –

411

vis

itors

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reat

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ume

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4 vi

sito

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ent O

ppor

tuni

ties

– 3

42 v

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rs

To

p 5

popu

lar V

isit

Gre

ater

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e w

eb p

age

visi

ts fo

r Sep

tem

ber w

ere:

1.

Ev

ent /

Jin

dera

150

th C

eleb

ratio

ns –

66

visi

tors

2.

D

estin

atio

ns /

Jind

era

– 43

vis

itors

3.

Ev

ent /

Wal

bund

rie A

gric

ultu

ral S

how

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9 vi

sito

rs

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mm

odat

ion

/ Hen

ty C

ampi

ng G

roun

d –

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isito

rs

5.

Des

tinat

ions

/ W

albu

ndrie

– 3

5 vi

sito

rs

ANNEXURE 4

Page 4: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

TOU

RIS

M A

ND

PR

OM

OTI

ON

S R

EPO

RT

(S

epte

mbe

r 201

8)

Pag

e 4

of 4

Pre

pare

d by

Ker

rie W

ise

0

5000

1000

0

1500

0

2000

0

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0

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tals

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fin

anci

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ear)

20

11 -

2012

Sub

Mus

2012

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13 S

ub M

us20

13 -

2014

Sub

Mus

2014

- 20

15 S

ub M

us20

15 -

2016

Sub

Mus

2016

- 20

17 S

ub M

us20

17 -

2018

Sub

Mus

2018

- 20

19 S

ub M

us20

11 -

2012

VIC

2012

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13 V

IC20

13 -

2014

VIC

2014

- 20

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IC20

15 -

2016

VIC

2016

- 20

17 V

IC20

17 -

2018

VIC

2018

- 20

19 V

IC

0

200

400

600

800

1000

1200

1400

1600

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Subm

arin

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use

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um

bers

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2008

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2009

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2013

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014

2014

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015

2015

- 2

016

2016

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017

2017

- 2

018

2018

- 2

019

ANNEXURE 4

Page 5: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

GREATER HUME SHIRE COUNCIL

Schedule of the Director Corporate Community Services' Schedule of Information to Council Meeting ~ Wednesday 17th October, 2018

COMBINED BANK ACCOUNT FOR THE MONTH ENDED Seotember 30th. 2018

CASHBOOK RECONCILIATION

General Ledger cashbook Balance as at 1st September, 2018 Cashbook Movement as at 30th September, 2018 Less: Term Deposits Included in cashbook Balance (Trust only) General Ledger Cashbook Balance as at 30th September, 2018

BANK STATEMENT RECONCILIATION

Bank Statement Balance as at 30th September, 2018

(LESS) Unpresented Cheques as at 30th September, 2018 (LESS) Unpresented EFT Payments as at 30th September, 2018 PLUS Outstanding Deposits as at 30th September, 2018

NAB Hume Bendigc WAW Total

PLUS I (LESS) Unmatched Cashbook Transactions 30th September, 2018 Cashbook Balance as at 30th September, 2018

General Fund 133,794.43

-166,937.28 0.00

-33,142.85

$0.00 $10,194.49 $2,883.11

$0.00 13 077.60

-46,405.27 0.00

152.68 32.14

-33,142.85

Trust Fund 52,524.20

10,000.00 0.00

62,524.20

62,524.20

62,524.20

0.00 0.00 0.00 0.00

62,524.20

I certify that all of Council's surplus funds have been invested in accordance with the Act, the regulations and Council's investment policies and that all cheques drawn have been checked and are fully supported by vouchers and invoices and have been certified for payment.

Accounting Officer ober 2018

This is page no.! of Schedule No.1 of the Director Corporate & Community Services' Schedule of Information to Ordinary Council Meeting held on Wednesday 17th October, 2018

GENERAL MANAGER MAYOR

ANNEXURE 5

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ANNEXURE 5

Page 7: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

ANNEXURE 5

Page 8: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

ANNEXURE 5

Page 9: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

ANNEXURE 5

Page 10: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

ANNEXURE 5

Page 11: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

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ANNEXURE 6

Page 12: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

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ANNEXURE 6

Page 13: 90 Progress and Comments Admissions to …...2018/10/07  · QR Codes – Used on a regular basis in promotions and advertising. Signage Implement the Greater Hume Visitor Experience

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ANNEXURE 6

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ANNEXURE 6

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Document Name Version Number Date of Issue Review Date

RISK – RWHS Committee Meeting Agenda & Minutes 1.0.0 22 March 2017 As Required

RISK – RWHS Committee Meeting

Agenda & Minutes

Agenda

Day, Date Thursday, 20 September 2018

Time, Location 10:00, Jindera Community Hub

Apologies

Minutes of previous Meeting 14 June 2018

Business Arising from previous Minutes

- SafeWork NSW Improvement Notice – Transfer Stations - SafeWork PErforM Workshop – potential SC Grant

opportunity - Brocklesby Toilet Lighting - SafeHold / Vault system change over

General/New Business

1. Correspondence a. StateCover H&W Scholarship b. StateCover WHS Audit Report

2. Risk a. StateWide 2017/18 Continuous Improvement

Program b. StateWide 2018/19 Continuous Improvement

Program 3. WHS

a. StateCover Grant 2017-18 b. StateCover H&W Scholarship Draw 2018 c. GHC Risk/WHS Policy reviews/updates d. Inspections

4. Emergency Management a. Review status and identify ongoing tasks

5. New/Other Business

Review of Risks/Hazards/Incidents

Review of Claims

Training/Activities

Next Meeting

ANNEXURE 7

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RISK – RWHS Committee Meeting Agenda & Minutes – Version 1.0.0

Minutes

Meeting held 20 September 2018, 10:00 at Jindera Community Hub

PRESENT Children’s Services, Jindera CH Deanne Burr

Culcairn Depot Aaron Dixon Liam Speirs

Culcairn Office, Jindera Office, Henty Office

Jackie Lister Di Snow Max Trimble

Facilities, Landfills Andrew Shaw

LEMO, Water & Waste Water Michael Oliver

Holbrook Depot

Bill Heriot Hunter Martin Marc Haynes (backup)

Holbrook Office, CTC, VIC Camilla Webb Mark Lister

Jindera Depot

Lee Tooney Conner Newnham Greg Woods (backup)

Management Rep Greg Blackie

APOLOGY

DISTRIBUTION All Staff (email)

Staff Noticeboards (hardcopy)

MINUTES OF PREVIOUS MEETING

Minutes of previous RWHSC meeting held on 14 June 2018 were presented to the meeting and accepted: YES / NO

Business Arising from previous Minutes Action By %

Complete

SafeWork NSW inspection Jindera Transfer Station 8/3/18 – Implement signage controls as per GHC P/L Report + yellow line painted 300mm off the barrier of each skip (DO NOT CROSS) at all facilities

Andrew/ Aaron/ Jackie/Di

90%

SafeWork NSW workshop 17/05/2018 attended by Jackie & Di on PErforM (participative ergonomics for manual handling). Consider putting this program up for next StateCover Grant submission – discussed with MANEX July 2018; awaiting Grant info from SC

Jackie/Di 10%

Brocklesby Toilet Lighting – review sensor/timer set up to be longer than 15 minutes (after lady trapped in the darkness) Greg 0%

StateCover Vault System demo 04/07/2018. MANEX approved change over from SafeHold to Vault when possible. Jackie/Di 100%

General/New Business Action By %

Complete

1. Correspondence

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RISK – RWHS Committee Meeting Agenda & Minutes – Version 1.0.0

StateCover Health and Wellbeing Scholarship 2018

StateCover WHS Audit Report 2018

2. Risk Jackie

StateWide 2017-2018 Continuous Improvement Program (CIP) StateWide for Rebate 100%

StateWide 2018-2019 CIP: - 5% - Risk Group Meeting Attendance

o 06/09/2018 Cootamundra not attended o next meeting TBA

- 5% - Conference Attendance o attended 08/2018

- 40% - CIP Workbooks: (Greg-3) Roads, Bitumen, Playgrounds, (Colin-1) Swimming Pools

o StateWide draft submission 31/10/2018 o StateWide implementation progress 31/10/2018 o StateWide final review 31/05/2019

- 20% - Board Initiative – 1 Participation in: o Risk Profiling o BCP o Integrity Mgmt o Mock Trial

- 30% - System Improvement – strategic or operational risk, MANEX endorsed and reviewed:

o Risk Initiative 1 – TBC (ARI Committee) o Risk Initiative 2 – TBC (ARI Committee)

Jackie/Di; Audit, Risk & Improvement (ARI) Committee; Greg & Colin to review and update CIP workbooks according to progress

10%

3. WHS Di

StateCover Grant 2017-18: High-risk Plant & Equipment Assessments – all assessments completed and required actions in progress; the most urgent action being replacement of the Patching Truck Holbrook – in progress via Director Eng. Grant finalised and report sent to StateCover. Carried-over: Technology to be implemented for Plant Assessor pre-start checks and Work-group to be formed to develop procedure once mechanic recruitment finalised and settled-in.

Di / Max / Greg / Mechanics

80% SC Grant Finalised, Report Submitted

StateCover Health & Wellbeing Scholarship Draw 2018 $8k submission for Skin Checks – successful for $5k (to be claimed after skin checks invoicing)

Di 95%

StateCover WHS Audit Report 2018 – audit results trending similar to last year with improvement noted for volunteer mgmt, hazardous noise, infection control, preventative maintenance, asbestos, WHS audits and mgmt. review. Many of these are already in progress.

Di 40%

GHC Risk/WHS Policy Review Schedule – all policies and procedures to be reviewed over next 12 months, commencing with those affected by the recent legislative changes, then prioritised by workplace need:

- WHS Policy – major revision (IX: 291770) – finalised - Workplace Health & Injury Management Policy – revised

(IX: 291771) – finalised - WHS Consultation Policy (to be rescinded & replaced with

procedure) – finalised - Risk & WHS Consultation Procedure – (IX: 294312) –

finalised - Disaster Recovery Policy and Continuity Business Plan (to

Di/Jackie 70%

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RISK – RWHS Committee Meeting Agenda & Minutes – Version 1.0.0

be rescinded and replaced with BCP Procedure under the Risk Mgmt Policy) – finalised

- Street Stall Policy (to be rescinded – replaced with User Agreement doc’s under Risk Mgmt Policy) – finalised

- Heavy Vehicle Chain of Responsibility Procedure (draft for consultation; info session attended; need to link with VendorPanel where possible)

- PPE Procedure (draft for consultation) - Hazardous Noise Procedure (draft for consultation)

Inspection Calendar: bmx/skate parks; caravan parks; cemeteries; community halls; depots and yards; workshop; stores; libraries/mobile libraries; office areas; parks and gardens (paper-based, auditor?); footpaths (Reflect); landfills; road construction sites; work camps; water treatment; waste water treatment; swimming pools; vehicles; medical centres; residences

RWHSC member with site person

20%

4. Emergency Management Michael

EM Site/Building Plans (frames to be purchased for Plan displays in offices) Max & Brett 30%

EM Safety Boxes Aaron 40%

EM Signs with GPS coordinates Aaron 100%

EM Guide – Electronic Flipcharts – email reminder req’d to advise All Staff Jackie 100%

EM Waste Water Manuals Jackie & Paul 0%

EM Pool Manuals Jackie & Andrew 30%

EM Hall Manuals to be installed Jackie, Max & Brett 80%

EM – Holbrook Depot rep Bill 100%

EM – Manuals – printing, collating, binding Jackie, Di 0%

Status of GHSC Emergency Management Plans / Guides

EMP Culcairn Office Library; last drill 07/12/2016 bomb evac; 2017 drill due (armed hold up) Michael, Aaron EMP – 99%

Drill – 0%

EMP Henty Office Library Jackie 0%

EMP Holbrook Library CTC Jackie 0%

EMP Holbrook Office; last drill 06/12/2016 sus-mail evac; 2017 drill due (bomb threat) Mark, Camilla EMP – 99% Drill – 0%

EMP Holbrook VIC Jackie 0%

EMP Hume Bank – Jindera Community Hub Shared Premises Suzanne 50% Drill 0%

EMP Culcairn Depot; last drill 17/03/2016 evac; 2018 drill due 03/18 (chemical incident) Aaron, Liam EMP – 99% Drill – 100%

EMP Holbrook Depot Drill 6/18 Jackie, Bill EMP – 50%

Drill – 0%

EMP Jindera Depot; last drill 30/06/2016 evac Drill 9/18 Jackie, Lee EMP – 99%

Drill – 0%

EM Guide Landfills Jackie, Andrew 30%

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RISK – RWHS Committee Meeting Agenda & Minutes – Version 1.0.0

Fire Incident Response MP Landfills Jackie, Andrew 90%

EMP Waste Water Sites Jackie, Paul 0%

EMP Swimming Pools Jackie, Andrew 0%

EM Guide Generic Electronic Flipchart for Desktops Jackie, Michael Rudebeck 100%

EM Guide Community Facilities to be installed Jackie, Max 80%

EMP Jindera Community Hub, including Children Services TTA reviewed site and updated EMP; Aaron installed Assembly Area signage; initial Drill held 19/06/2018. EMP to be finalised and distributed. Deb and Betty to complete Warden training.

Jackie, Di, Deanne, Aaron, Thurgoona Training Academy

90%

5. New/Other Business

Review of Risks/Hazards/Incidents Status/Comment

2017: 136 in total; 2018 to date: 50 Di/Jackie ongoing

1. Risks

Event Management – 2017: 211 in total; 2018 to date: 165 Jackie ongoing

Number of 2018 Risk Incidents (SafeHold P/L) to date: 36

2. Hazards/Incidents

Number of Incidents (SafeHold) from 2018 to date: Hazards – 0 Near Miss – 2 Environment – 1 Personal Incidents – 9 Property Related – 29 Incident Only – 5

Review of Claims Status/Comment

1. Risk (StateWide Mutual Dashboard)

Number of 2018 Liability Claims (currently trending lower than all councils and higher than other regional councils) 6 1 finalised

ANNEXURE 7

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Electronic Version is the controlled version. Printed copies are considered uncontrolled. Before using a printed copy verify that it is the current version. Page 6 of 8

RISK – RWHS Committee Meeting Agenda & Minutes – Version 1.0.0

Liability breakdown 2018 to date: - 5 liability: motor vehicle damage, road surfaces; trees - 0 property: residential assets, approvals - 1 personal: injury - 0 other category

Next StateWide Claims Review TBA

2. WHS (StateCover Mutual SMART Dashboard)

ANNEXURE 7

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Electronic Version is the controlled version. Printed copies are considered uncontrolled. Before using a printed copy verify that it is the current version. Page 7 of 8

RISK – RWHS Committee Meeting Agenda & Minutes – Version 1.0.0

Number of Open Workers Compensation Claims (currently trending higher than all councils and other regional councils) 12

Premium sensitive: 15

Open Workers Compensation breakdown 2018 to date: - 2009: Hearing – MTI - 2013: Knee – LTI - 2014: Shoulder – LTI - 2014: Back, Neck – LTI - 2015: Back – Declined - 2016: Shoulder – MTI - 2017: Shoulder – MTI - 2017: Hearing – MTI - 2018: Psych – LTI - 2019: Hand – MTI - 2019: Shoulders, Knees – LTI - 2019: Knee – LTI

Number of days since last Lost Time Injury (LTI) 44 Previous best: 216

Next StateCover WComp Claims Review 25/09/18

Number of active Non-work-related Injury Management cases 3

Training / Activities (refer also to Calendar) Status/Comment

RWHS Committee training: Risk, WHS, Emergency, First Aid. - RWHS Committee (TBA - customised course under development) - Emergency/Warden – 14 Nov at Thurgoona Training Academy - First Aid – Max, Hunter, Lee, Connor

14 Nov – Emg/Warden 26-27 Sep – First Aid

Culcairn Office E-drill (Michael/Aaron to coordinate) Nov 2017

Holbrook Office E-drill (Camilla/Mark to coordinate) Nov 2017

Jindera CH E-drill (Deanne/TTA coordinating; Di & Jackie to observe drill) 19 June 2018

ICAM Incident Investigation training (Kim Shultz StateCover Scholarship) 19 & 20 June 2018

Traffic Control entry-level 4-6 July 2018

Depot B’fast meeting and E-drill – Culcairn (Aaron/Liam to coordinate drill) TBA

Depot B’fast meeting and E-drill – Holbrook (Bill/Hunter to coordinate drill) TBA

Depot B’fast meeting and E-drill – Jindera (Lee/Connor to coordinate drill) 20 Sep 2018

- New Employee Inductions: 2015-8; 2016-17; 2017-22; 2018-14 - 11-13/08/2018 – Elevated Work Platform – 3 - 30/08/2018 – Work Near Overhead Powerline Refresher – 14 - 30/08/2018 – Confined Space Refresher – 1 - 09/2018 – Traffic Control renewal – 1 - 11-27/09/2018 – various Heavy Vehicle Licences – 7 - 11-13/09/2018 – Elevated Work Platform – 3 - 12-14/09/2018 – Traffic Control entry level – 1 - 12/09/2018 – SpraySmart – 2 - 20-21/09/2018 – Unsealed Roads – 2 - 25-27/09/2018 – Elevated Work Platform – 4 - 25/09/2018 – First Aid Refresher – 12

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RISK – RWHS Committee Meeting Agenda & Minutes – Version 1.0.0

- 26-27/09/2018 – First Aid – 12 - 27/09/2018 – Confined Space Refresher – 1 - 09/10/2018 – Skin Checks (outdoor staff) – 55 - 30-31/10/2018 – Asbestos Non-Friable Removal – 1 - 7-9/11/2018 – Traffic Control entry level – 3 - 12-14/12/2018 – Traffic Control entry level – 3 - TBA – Backhoe/Loader - TBA – Chainsaw - TBA – Forklift - StateCover proposed training – on-site for managers and

supervisors – Contractor Management; WComp & IM update (date TBC)

- CIC (White Card) – update required for online participants - Working at Heights training – staff to be identified - Working with Children Checks? – staff to be identified? - TAFE NSW LG Skills Strategy – funded training – awaiting further

TAFE feedback o Location of UG Services o Water Sampling and Laboratory Skills o Waste Management

- TAFE NSW Skills for Business – subsidised training – awaiting further TAFE feedback for Digital Literacy:

o MS Office – Work, Excel level 2-3 (indoor staff) o Electronic Devices (outdoor staff) – email, phones, iPads, etc

- All Staff 2019 – The Resilience Project – booking request for May 2019 submitted online – date TBA

Meeting Closed at: xx

Next Meeting: xx, 10am (after Consultative Committee meeting)

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GENERAL MEETING OF THE GREATER HUME YOUTH ADVISORY COMMITTEE

Thursday 6 September 2018 commencing at 4.00pm

PRESENT Mitchell O’Keeffe

Kassandra Body

Natasha Spalding

Tom Newton

Joely Scott

Genevieve White

Mikaela Webster

Library & Youth Services Team Leader: Susan Kane

Customer/Library Service and Youth Development Trainee Emily

Jones

APOLOGIES: Rebecca Combridge

Library & Youth Services Team Leader: Susan Kane

Holly Davidson

Hayden Honeywell

Liam Upton

ACKNOWLEDGEMENT OF COUNTRY

Chairperson Mitch O’Keeffe offered an Acknowledgement of Country at the commencement

of the meeting.

CORRESPONDENCE IN

No Correspondence In

CORRESPONDENCE OUT

No Correspondence Out

MINUTES OF THE PREVIOUS MEETING

ANNEXURE 7

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The minutes of the meeting of Greater Hume Youth Advisory Committee at Culcairn Library

as printed and circulated, were confirmed as a true and accurate record of the proceedings

of Thursday 2 August 2018 meeting. Moved Mitchell O’Keeffe, Seconded Kassandra Body.

BUSINESS ARISING FROM PREVIOUS MEETING

Heywire Grant

Library & Youth Services Team Leader: Susan Kane informed the Youth Committee that we

were successful in our grant application to hold a festival of possibilities in Henty next April.

Susan Kane told them of the participants that are willing to have a stall at the festival –

including the shop owners, Kayla Muller Bootcamp and the Klemke’s Spit Roast. The Youth

Committee all agreed to participate each in their own section on the night to make it run as

smooth as possible.

Action: To hold a Heywire Grant meeting on Monday 24 September at 4pm in the Henty

Library – with all participants invited

Henty Street Scape Party Ideas

A decision was made that at the Henty Street Scape Party the Youth Advisory Committee

would hold the game ‘Ring Toss’ and ‘Can Knock-down’ as their events. The ‘Ring Toss’ is

to be provided by Tom Newton and Genevieve White and the ‘Can Knock-down’ is to be

made before the event. It was decided that a small prize should be handed out with each win

and a raffle ticket as well for the major draw at the end of the night. The prize of the major

raffle was thought to be a pre-paid voucher card for the winner to use – wasn’t voted upon

as yet

Action; Library & Youth Services Team Leader: Susan Kane to look into the possibility of a

pre-paid voucher being the prize

October School Holiday Program

Library & Youth Services Team Leader: Susan Kane told the Youth Committee of the idea to

hold a Youth Activity Night out at Jindera in the Village Green. The night consists of dinner,

pancake dessert, the big blow-up screen with video games and big outdoor wooden games

to play. The Youth Committee all agreed to the idea. They were eager to participate

throughout the night. The committee agreed to have games like Connect 4 and chess to play

while taking turns in the video game competition

Action: Library & Youth Services Team Leader: Susan Kane to look into the video game to

play

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Customer/Library Service and Youth Development Trainee Emily Jones to look into

the Wooden Outdoor Games for the night

Headspace Program

Customer/Library Service and Youth Development Trainee Emily Jones discussed the

possibility of partnering with Headspace on a holiday program in October. Bree from

Headspace has talked about the possibility of holding a games afternoon in the Greater

Hume area to start a community connection and asked if the Greater Hume Council Youth

Advisory Committee would be willing to help out at the event. The Committee was excited to

help out at the event depending on the date of the event.

Action: Customer/Library Service and Youth Development Trainee to send that message

back to Bree and keep in contact with her leading up to the event

Brocklesby Movie Night

Library & Youth Services Team Leader: Susan Kane informed the Youth Committee of

Brocklesby Primary Schools want to use the Blow –up Screen for a community movie night

to fundraise money for the Farmers in Drought. The Youth Committee were more than

happy to allow the screen to be used for their movie night.

BUSINESS ARISING

Henty Show Society Volunteers

Customer/Library Service and Youth Development Trainee Emily Jones asked the Youth

Committee if any would be interested in helping the Henty Show next February.

Action: The Youth Committee will get back to Emily Jones about the possibility of helping out

at the Show

Next General Meeting to be Thursday 1 November 2018 at the Culcairn at 4pm.

Meeting Closed 5pm.

Chairperson…………………………………………

Date…………………………………….

ANNEXURE 7