99975929 pak suzuki motors
TRANSCRIPT
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Business Scope
Region
Functions/Applications Fuel Economy
Parts Availability Affordability
Reliability
CNG-Fitted
Customers & End Users Business They are Not In
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PAK SUZUKI MOTORS
EXTERNAL
ANALYSIS
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Market Structure Analysis
Luxury Oriented
Users of luxury oriented cars seek High Class, Prestige, Safety and Pleasuredrive in their cars.
Executive people or the Elite Class people who belongs to the Upper-Upperclass are the users of such cars.
Comfort Segment
Users in this segment wants comfort, pleasure drive and safety from their
cars.
Upper class who belongs to the middle management of the organization orbusiness man prefers such cars.
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Market Structure Analysis
Economical
The cars in this segment tend to provide fuel efficiency, low cost ofmaintenance and reasonable prices.
Lower or Middle class families are the end users of these cars due to low costof maintenance and high fuel efficiency
Imported Cars
Imported cars are highly efficient, durable, and highly comfortable and user
can experience the real essence of Pleasure Drive.
Families relating to Upper Middle Class or Upper Class are the end users ofimported cars.
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Market Size Past 4 Years (Volume)
The sales in each segment have declined a bit after 2006-07 due to economic crises. Sale of imported cars has been declined drastically due to levying of heave import duties.
If we take year 2005-06 as base year and consider its sales as 100% than we can get the followingresults: Sales for luxury segment in the year 2008-09 is decreased by 15.5 %.
Sales for economical segment in the year 2008-09 is increased by 18%.
Sales for comfort segment in the year 2008-09 is decreased by 18%.
Sales for Imported segment in the year 2008-09 is decreased by 67%.
Market Size (Volume)
Segment 2005-06 2006-07 2007-08 2008-09
Luxury
Oriented
Production 16,829 13,464 13,840 14,125
Sales 16,712 14,339 13,831 14,113
ComfortProduction 57,119 52,412 43,997 45,234
Sales 54,321 54,157 44,126 44,326
EconomicalProduction 45,754 52,356 54,121 53,813
Sales 45,522 52,791 52,995 53,714
Imported CarsProduction
Sales 46,425 33,521 21,835 15,361
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Market Size Past 4 Years (Value)
Although the unit sales have been decreased in the last two years but the Sales in value have shown ahike.
The prices of cars have increased much more as compared to the decline in the unit sales
Unit sales as well as the Volume sales have been declined for Imported cars
Unit demand have been declined drastically for imported cars
Market Size (Value)
Segment 2005-06 2006-07 2007-08 2008-09
Luxury
Oriented
Price Assumed 1,300,000 1,400,000 1,600,000 1,800,000
Sales 21,725,600,000 20,074,600,000 22,129,600,000 25,403,400,000
Comfort Price Assumed 850,000 950,000 1,000,000 1,050,000Sales 46,172,850,000 51,449,150,000 44,126,000,000 46,542,300,000
EconomicalPrice Assumed 350,000 375,000 400,000 475,000
Sales 15,932,700,000 19,796,625,000 21,198,000,000 25,514,150,000
ImportedPrice Assumed 1,100,000 1,200,000 1,400,000 1,750,000
Sales 51,067,500,000 40,225,200,000 30,569,000,000 26,881,750,000
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Market Size Future 4 Years
In the recent months some banks have resumed auto financing after seeing boom in demand.
Slight improvement in law and order situation have boosted consumers confidence.
Pak Suzuki Motor Company Limited is planning to roll out over 20,000 units in April-June this year ascompared to 18,500 units in January to March period.
imports of completely knocked down (CKD) kits for motor cars during July-March 2009-2010 hasswelled to $315 million from $181 million in the corresponding period of last fiscal year.
Federal Board of Revenue (FBR) has proposed 10 to 20 per cent reduction on import duty forcompletely knocked down (CKD) kits and five to 10 per cent duty cut on completely build-up units(CBU) in the budget
Segment 2010 2011 2012 2013
Luxury Oriented2% 5% 7% 9%
14,395 15,115 16,173 17,629
Comfort5% 6% 8% 9%
46,542 49,335 53,282 58,077
Economical6% 8% 10% 12%
56,937 61,492 67,641 75,758
Imported Cars15% 18% 20% 22%
17,665 20,845 25,014 30,517
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Distribution Structure
Indus Motors have a high Dealership network as compared to Honda
As compared to Honda and Toyota, Pak Suzuki has one of the largest and finestdealership networks across the country.
CompanyAuthorized
Dealers
Pak Suzuki 70
Indus Motors 30
Honda 18
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Key External Trends
EXTERNAL TRENDS POTENTIAL IMPACTSPAK
SUZUKI
MOTORS
HONDA
MOTORS
INDUS
MOTORS
Increased Consumer
Demand for Higher
Quality and Value
Added Services
Consumer demand for high
quality and more services in
same prices will result in low
profit margins
Increased Fuel Cost
This results in shifting demand
of consumers to fuel efficient
vehicles
Foreign Investment in
Automobile Industry
Prices of imported cars
reached competitive level
thereby shifting customer
demand from local cars to
imported cars
Car Financing /
Leasing
Since leasing and financing
have started again, it will
increase the demand for
automobiles
Monetary & Fiscal
Policies
High taxation and ever
increasing interest rates will
lower the demand for
automobiles
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Market Share
during the year 2009 Pak Suzuki has well maintained its market share even inthe period of high recession .
The main reason for this is the low cost maintenance and fuel efficiency thatgives customer the power to afford a vehicle even during recession.
Since Honda has maintained its high prices for almost all the products duringsuch period of declining sales, the market share have been low as compared toother competitors.
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PAK SUZUKI MOTORS
INTERNAL
ANALYSIS
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SWOT Analysis
Strengths
Highest market share in the industry.
High resale value
Highly innovative and deep product line
Easy and cheap availability of the spare parts
Strong Research & Development
Weaknesses No penetration in the large car market (greater than 1300cc)
Very limited Distribution Channel in the sub urban areas
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SWOT Analysis
Opportunities Ever increasing prices of fuel and rising inflation resulting in high
cost of maintenance have increased the demand of low cost andfuel efficient cars.
opportunity to enter into the luxury segment and comfortsegment.
Threats Foreign investment in the automobile industry
Sales of imported used cars boost up Smuggling of Auto Parts is another threat to the local
manufacturers
The double digit inflation rate in 2009 is expected to furtherdampen the purchasing power of the customer
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CONFRONTATION MATRIX
Strength
Opportunities
Pak Suzuki Motors can use its strong brand image to buildstrategic alliances with local as well as foreign vendors.
By using its strong R&D, Pak Suzuki Motors can enter into
newer segments.
Weakness Opportunities Since Suzuki does not entertain customers that seek Luxury
and Comfort in their products other than being economical,
Suzuki may lose customers who are brand loyal with Suzukibut are now searching for Luxury Cars.
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CONFRONTATION MATRIX
Strength
Threats
Due to Suzukis low priced automobiles, fuel efficiency and lowcost of maintenance, it have an edge over imported cars in thelocal market
Weakness - Threats
Since Suzuki does not entertain customers in this segment,foreign car manufacturers have an edge over the Pak Suzuki
Motors in this area.
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CUSTOMER BUYING CRITERIA
Factor NumberAbsolutely
Critical
Very
Important
Quite
Important
Nice to
have
Not
Significant
Dont
Want it
Rating 1 2 3 4 5 6
After-Sales Brand Name CNG Fitted Comfort Design Fuel Efficiency/
Mileage
Low Maintenance
Cost
Luxury Maintain Status Price/Affordability Quality Reliability/
Durability
Resale Value Safety Smooth Drive Spares Cost
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RATING AGAINST CUSTOMER BUYING CRITERIA
QUALITY & PRICE SUZUKI HONDA TOYOTA
Non-Price attributes
effecting customer choice
%
WEIGHTAGE
PRODUCT RELATED 80%
1. Fuel Efficiency 10 10 4 5
2. Reliability/Durability 6 5 6 6
3. CNG Fitted 7 7 0 0
4. Safety 4 2 4 3
5. Affordability 9 8 5 5
6. Resale Value 9 8 6 5
7. Luxury 4 2 4 3
8. Design 4 3 4 4
9. Smooth Drive 3 2 4 3
10. Maintain Status 2 0 2 2
11. Brand name 5 3 5 4
12. Quality 6 4 5 4
13. Spares Cost 8 8 3 4
SERVICE RELATED 20%
1. After Sales service 10 8 7 7
2. Maintenance Cost 10 10 4 6
TOTAL 100% 80% 63% 61%
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CUSTOMER BUYING CRITERIA MATRIX
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VISION STATEMENT
VISION STATEMENT
Excellence in all Respects
PRPOSED VISION STATEMENT
To become a leader in producing customer friendly,innovative and over all low cost automobiles so as to
gain customer loyalty by satisfying customer at thehighest level
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MISSION STATEMENT
To provide automobile of international quality atcompetitive prices to the customers
To improve skills of valued employees by imparting
training & inculcating in them a sense of participation
To achieve maximum indigenization and promotePakistans automobile vending industry
To make valuable contribution to social development ofPakistan through development of industry in general andautomobile industry in particular
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BUSINESS OBJECTIVES
Increase market share to 55% during the next 5 years
Increase capacity utilization to around 85% during thenext 5 years
Increase dealership network to 100 across Pakistanduring the next 5 years
Introduction of low cost automobiles in other segments of
the business thereby extending the existing product lineduring the next 5 years
Reduce the cost of sales by 2% during the next 5 years
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KEY ISSUES
Economic Downturn
Limited investment in high technology equipment
and machinery
Lack of diversified products
Increase in manufacturing cost
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IMPACT OF ISSUES ON STRATEGIC PROFILE
Issue Number Issue 1 Issue 2 Issue 3 Issue 4
Issue NameEconomic
Downturn
Limited
investment in
high
technology
equipment
Lack of
diversified
products
Increase in
manufacturing
cost
Customers ++ ++ +
Regions ++
Market segments + ++
Needs/wants/applications +++ ++ +
Products (prices)/services ++ + +++
Product Creation Process ++ ++ + +
Sales Acquisition Process ++ ++
Operations + ++++
Technology ++++
Plant & Equipment +++
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GENERIC STRATEGY MODEL
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GENERIC STRATEGY MODEL
The main focus of Suzuki Motors is the Overall Low Cost ProviderStrategy where they provide low cost automobiles along with fuelefficiency and low cost of maintenance
Suzuki also differentiates its product in particular segment to captureand gain market share by using differentiation strategy
Introduction of Suzuki Liana and Suzuki Swift is a clear sign that
Suzuki Motors are moving towards extending their product portfolio
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BUSINESS BALANCED SCORE CARD
ISSUES
REFERNCE
PAGE NO.
STRATEGIC ACTION
Availability of
the productsDistribution
StructurePage
No. 11Increasing the outlets by 30% across the
Pakistan in the next 5 yearsIncreased Fuel
CostKey External
TrendsPage
No. 13Be more innovative in creating high fuel
efficient cars so as to capture the entire
Economical segment of the industryForeign
Investment in
Automobile
Industry
Key External
TrendsPage
No. 13Suzuki will play on its strengths like Fuel
Efficiency, low cost of maintenance and
affordable prices so as to have an edge over
imported cars.No penetration
in large car
market
SWOT
AnalysisPage
No. 22Enter into other segments of the business by
launching cars like Liana and Swift
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BUSINESS BALANCED SCORE CARD
ISSUES REFERNCE PAGE NO. STRATEGIC ACTION
Increased
demand of fuel
efficient cars
due to
increased Fuel
prices
SWOT
Analysis
Page
No. 22
Increase production capacity to 85% in the
next five years so as to curtail the increasing
demand of the customers
Lack of
research and
development
SWOT
Analysis
Page
No. 22
Allocation of funds and proper research
before the launch of products
Improving
Band Name
Customer
Buying
Criteria
Page
No. 27
Well spend and well plan promotional
strategies
Failure to
manage cost of
operations
Cost Analysis Page
No. 28
Managing operational cost by using
collocation facilities.
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BUSINESS BALANCED SCORE CARD
ISSUES REFERNCE PAGE NO. STRATEGIC ACTION
Limited
investment in
high technology
equipment and
machinery
Key Issues Page
No. 32
Good amount of investment in technological
equipment so as to reduce the cost of the
product and bring innovation in the vale
chain