a & a - your lumber specialists
TRANSCRIPT
What you need to know
Privately owned and headquartered at Pacific Highway border crossing in Surrey, BC1Focusing on “Customer Experience” and “Empowered Ownership” client relationships.2Our mission is to provide our customers with first class trade facilitation.3
9 brokerage locations in Canada and USA, offering SEAMLESS North American trade.4Global trade via our network of qualified international agents.5Leading edge technology with trade-management solutions like e-tracking & e-billing.6
A & A is a seasoned expert in actively dealing with the various Softwood Lumber issues since the inception of the SLA of 1996.
Our experienced staff have been assisting exporters with the facilitation of their export permits and US clearances which include comprehensive notifications and reports to assist you with your monthly reporting to CRA.
Our “Lumber Web Portal” allows you the exporter to have control and flexibility in managing and editing your required documents, having them in place prior to your product crossing the border.
Our Lumber History
‹#›
What do customers want?
Our customers tell us they want COMMITTED ENGAGED PROFESSIONAL STAFF working with them to help solve their challenges and be proactive – we have that!
What we are hearingSERVICE
Being there for when our customers really need it.
FAIR PRICE
An honest discussion.
COMPLIANCE
It’s all about making sure YOU do it right.
EASY TO USE
‹#›
THE WOW FACTORService
People Attitude Culture
You can hear by the tone of our voices that we love our jobs.
No challenge is too difficult. Happy, happy and happy.
PASSIONATE about helping you make the right supply chain decisions.
There are ALWAYS answers. Teamwork every minute, every day.
We really do care. Proactive, proactive and proactive. Our team is our FAMILY.
We are PROUD to work at A & A. We work for YOU and are your partner. Our people are different – give us a call and you will see why!
“SERVICE must come from the heart and mind.”
“Bringing cross border opportunities to you”A & A Customer Service Team
Contact InformationFor more info on how we can help, please contact us at:
thank you