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A case from MaRS Solutions Lab: Driving massive change through creative collaboration
Joeri van den SteenhovenDirector, MaRS Solutions Lab
@joerivds solutions-lab.marsdd.com
Mission: To help tackle complex societal challenges that require systems change.
Future of Health
Future of Government
Future of Work &
Learning
Future of Food
Wicked problems
Tame problem
Crisis
- Clear problem definition
- Single organization
- Regular leadership: implement existing solution
- Clear and finite problem definition, but urgent need for solution
- Need for new solutions, more permission for action and innovation
- Directive Leadership: demand for action and for someone taking control
Wicked problem
- Unclear problem definition, not finite
- Requires innovation and learning, as well as multiple agencies to solve
- Adaptive Leadership: create multi-stakeholders environments and experiment
Case:
Youth Unemployment in the US
System Map
New$Job$
First year
Youth searching for job
Employer creating job & hiring
The lab process
H R T M
Hypothesis Research Test Market
Developing new solutions
So U Co Pr Sc
Solutions Understand Co-create Prototype Scale
You only understand the problem once you start to solve it.
Policy Change
Po F V Ev Np
Policy change Frame Vision Evidence New policies
Building capacity for change
Ca St I Ea Em
Capacity Stakeholders Innovators Early adopters Early Majority
Periodic Table of Systems Change
Po F V Ev Pc
So U Co Pr Sc
Ca St I Ea Em
H R T M