a dynamic learning activity by james newman

A Dynamic Learning ActivityBy James Newman

• Need to train over 1000 incoming contractors to understand the Human Performance mission, what Human Performance Tools are, and how to use them.

• 50% of the incoming contracted workforce have never been in a power plant, much more a nuclear power plant.

• Management was giving us 1-2 hours for each session.

• I was not going to be the only one teaching this training module.

• Less than $1000 budget… (like way less)

The SituationThe Situation

The Mission:The Mission:Keep it simple

The Inspiration:The Inspiration:Vegas - Magic Live

It’s a little out there, but I really liked how the

Managing Distractions training went. I trust you, what do you need from

me?”R.Smith

Permissions!!!Permissions!!!Spoke with Plant Manager

Teaser TrailerTeaser Trailer

http://animoto.com/play/9V6COFw0GGJHlsCNKcP60A?utm_content=main_link

• What Human Performance Tools can we have the students experience during the training?

• How do we include everyone and make them feel valued while keeping them engaged?

• How can we do this in as few meetings as possible?

• How can we maintain a training atmosphere of professionalism?

• How many people do we need to support this and who will they be?

• What resources do we have and what do we need?

• What will we do if we don’t get enough performance department support? A film festival is nothing without film to judge.

QuestionsQuestions

• Upper Management buy-in• An excellent venue• Extra hands• Human Performance Steering Committee• Inhouse printshop• Inhouse media editor• Motivated and resourceful champion ☺

The AssetsThe Assets

• Intangibles:• Permissions

• Where are we going to get popcorn?

• Who will order and

maintain the popcorn and venue?

• Timeline/Deadline?

• Tangibles (Design):• A Lesson Plan

• 7 Manager-sponsored

Videos (with due dates)• A cool logo

• Posters• Ballots and Signs

• Popcorn

• Tangibles (Printable):• Human Performance Tool

Booklets• 2-Minute Drill Badge

Cards (Job Site Review)

• Rosters

• Tangibles (Materials):• Popcorn

• Boxes• Pencils

• 2 Red Carpets (Approx.

$60 each)• Barriers, like at an

exclusive night club• A Vacuum

• Support staff trained for their roles• Ushers

• Concession Operators• Trophies

• Trainers• Someone to assemble

data from each session.

What Resources do we need?What Resources do we need?

• Note: We can shoot and edit it for you or can do the video entirely

on your own

Rules/parameters:1. Movies are to be made by workers/leaders in your

divisions. Working in cross-divisional teams is allowed.

2. Any video capturing device is fine as long as the end

quality can be viewed clearly on a projector in the

classroom environment (the same goes for audio) - final

content must be in ".wmv" windows media form.

3. Movies must be between 3 and 4 minutes long.

4. Movie content can be serious or funny, but must contain

what the applicable HU Tool is, how it is used, when it is

used, and why your work group values it.

5. Final movie revision needs to be submitted to James

Newman no later than October 31, 2012.

• Judged by contract support in three categories:• Best Overall

• Most Informative• Most Entertaining

What were the rules for creating the videos?What were the rules for creating the videos?

Branding!!!Branding!!!Create a BUZZ

Movie poster example

HUMANPERFORMANCE

COMING SOON PERFORMANCE

CENTER RM 102/103

CHECK

SCHEDULED

LISTINGS

Contract support has been formally invited to attend the

Human Performance Film Festival at Wolf Creek. Bring your

co-workers and vote for your favorite Human Performance

movies created by Wolf Creek personnel.

date location time

FILM FESTIVAL


HUMAN PERFORMANCEFilm Festival - A Dynamic Learning Activity

TIN# HU2245501

Instructor of record: James Newman x8370

Supervising Instructor: Randy Thompson x4282

Rooms 102/3 December 2012 through January 2013

Room Preparation checklist:➢ Slide 1 onscreen with satisfactory audio check (music playing low

in background)

➢ Floor vacuumed from last performance

➢ Red carpet with stanchions in the hallway in front of each main door entrances – stanchion ropes will prevent early entry to the classroom without going through the process with the Usher.

➢ Blank Work Observation forms on 4 clipboards inside of the room for Observers

➢ Popcorn and water cups filled and ready for picking up

➢ Footprints stuck to the ground indicating the path to travel as personnel come into the room

➢ Separate labeled boxes for students to place their Ballots, tickets, and pencils into (One set next to each door)

➢ Chair Rows labeled alphabetically by floor stickers

➢ Chair seats labeled numerically

Chairs will each have:

✓ Pencil

✓ HU Tool Box Book

✓ 2-Minute Drill Card

Ushers (one per entrance) needs:

✓ Blank Attendance forms on clipboards (2 total)

✓ Ballots to hand out

✓ Tickets with seat row and number on them to hand out

Lights, Camera, Action!Lights, Camera, Action!

Setting the Scene:Setting the Scene:The Student Experience

Setting the Scene:Setting the Scene:The Red Carpet

Setting the Scene:Setting the Scene:Sights, Sounds, and Smells

Setting the Scene:Setting the Scene:Getting to your seat

Setting the Scene:Setting the Scene:The Film Festival

How to vote:How to vote:The benchmark

A Human Performance Dynamic Learning Activity

Film Festival

Welcome to Wolf Creek

This is your program guide

and voting ballot

Circle all of the correct answers:

Question 1:

I perform a 2-minute drill when I:

a. Return from break

b. Discover a new job hazard

c. Prepare for a Critical Step

d. First arrive at the job site

Question 2:

A Questioning attitude means:

a. I ask questions all the time

b. I stop when something does not make sense

c. I challenge someone else when expectations ar e not being met

d. I make conservative decisions

(Optional) Please write your job title and any comments in the space below:

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

REMINDER - Ballots MUST be completed and returned for attendance credit.

Follow up

I enjoyed this type of training

Yes

No

This training helped me understand Human

Performance tools better

Yes

No

! Refuel 19 Pre-Outage TrainingNote - All above answers are correct!

How to vote:How to vote:Ours was slightly more busy

The Human Performance Film FestivalThe Human Performance Film Festival

Areas on the Ballot:

Directions, which we have already covered by this point

Final Votes

After watching all seven video clips, this is where you

will put the corresponding video numbers for your

selections.

These are the voting categories:

1. Best Overall: Clearly the best choice

2. Most Informative: I learned something

3. Most entertaining: I was engaged with interest

Note: You may choose the same video for each category if

you believe it fits. This is a film festival that relies on your

input for top selections in each category. Only one number

can be placed in each of the three orange boxes.

Judging Area

✓ Video names and numbers – can be followed along

in same order using the HU Tool Box book.

Corresponding numbers will be circled and

slashed as videos are started and completed.

✓ Take notes in this area to recall things you liked the

most, or if you have any questions about the video

content.

Follow up

Answer the 2 questions in this area by circling all

correct answers prior to submitting your ballot

Conduct a Human

Performance Film Festival DLA

PRE-JOB BRIEFING:• Ensure ALL personnel involved are in attendance

• Eliminate distractions

The doors are shut – we should keep side

conversations to a minimum, unless they are relevant to

discuss the video clip being observed.

• Verify personnel possess proper qualifications

Qualifications are not relevant for this task

• Define job assignments and responsibilities

Your job is to pay attention to the movie clips, taking

any notes that seem appropriate to remind you of the

video clip content. From here you will look at all 7

human performance tool videos in aggregate and

grade the three you feel fit into the ballot categories:

Best Overall, Most Informative, and Most Entertaining.


After this, you will write in your ballot your recommendations and

then complete the two questions and feedback section on the back

of the ballot.

• Identify the task to be performed

You will use place-keeping to keep track of which video we are

currently watching, and then participate in a short discussion after

each video.

• Discuss precautions/limitations and prerequisites

Prerequisite – ensure you have a pencil to write in the ballot

Precaution – these will be binned for voting and feedback following

the class, so please print neatly on the ballot.

• Discuss critical steps

It is critical that you sign the attendance sheet on the way out next to

your printed name in order to receive credit for this training.

• Discuss how status control is maintained

No manipulations performed during this activity

• Identify specific safety concerns (e.g. permits, hazards, energy

sources, radiological concerns/postings, PPE, etc.)

Poor lighting - It will remain fairly dark in this room throughout the

activity, so we must be careful not to trip over anything or

anybody if you need to move throughout the room while a movie clip

is playing. The ushers will ensure lights come back on when

appropriate.

Choking hazard – popcorn, in this environment has a possibility to

cause an issue, so be mindful of this to avoid choking: Alternate

chewing solid food and taking sips of a beverage and wait until

you've chewed and swallowed to speak.

• Discuss specific human performance tools applicable to the task

On the way in you wrote your name on the attendance sheet and you will SELF-CHECK on the way out of this classroom where your name is to sign the completed attendance.

You used PEER-CHECKING (verification practices) to ensure you were in the correct seat.

You used THREE-WAY COMMUNICATION to order your popcorn and water.

You will use PLACE-KEEPING as we step through the upcoming movies.

We are currently conducting a PRE-JOB BRIEFING.

The TWO-MINUTE DRILL and QUESTIONINGATTITUDE tools are not going to be actively used during this training, however, you are expected to understand them, and have to answer the quiz questions on the back of the ballot in the follow up section, prior to obtaining credit for the course.


The PowerPoint to run it all:

The benefits of this training style:• Everyone who participates has fun

• Students are engaged because they have a voice in something

• People enjoy the visual aspect• Something to eat and drink worked into a learning

environment

• It gets the word out that this is important – it feels like a bigger deal

• Once the mission is understood, helpers come out of the woodwork to get involved


• 1,271 Students, not including inhouse observers.

• 87% (1,107) of participants gave feedback.

• 97% (1,077) of those whom gave feedback

indicated this training helped them understand

human performance tools better.

• 98% (1085) of those whom gave feedback

indicated they enjoyed this type of training.

• Class sizes ranged from 17 to 60 students.

• 41 Total separate film festival training sessions

• >30 Wolf Creek workers helped create the 7

movies

• >28 pounds of popcorn ordered using three-way

communication

• Smallest class size: 17

• Largest class size: 60

Source: Wolf Creek Nuclear Operating Corporation RF19 Preoutage Training, 2013

By the numbers:By the numbers:“Just the facts”

• I learned a lot

• took a lot of the boredom out of training

• very well put together and thought out

• excellent way to teach, humorous and

informative

• I hope it catches on at other plants• makes following the subject matter a lot

easier

• well done

• interesting concept

• I enjoyed this format

• Different way to train

• very diverse (some funny, some not, but all

thought out

• Best human performance class I have ever

been in

• Best DLA I have went to

• Every video was short, keeping everyone’s

attention

• informative and fun

• In nuclear since 2000 and this is the best

training I ever got to participate in

• good way to present this material

• much more effective learning

• very interactive

• made it interesting

• great idea for keeping people attentive and

involved

• very effective visual and special learning

experience

• This was something helpful for people who

have never been in the plant

• Very good information presented in a way

that got the point across

• Thanks

• Better than death by PowerPoint

• great class, need more like it

• great way to learn

• First time I have seen this approach for human performance, not what I

expected in a good way

• very refreshing

• Good videos

• I liked the different departments being

involved

• very unique!

• good creative experience, use this

concept in other areas• this training helped explain and helped

answer many questions I had before I asked

them

• real people that know the plant and

their jobs do indeed make the most

effective training videos• easily the best HU training I’ve experienced

• the ballot card kept me engaged

• great concept for captivating the student’s

attention and for participation

• the class was stimulating, it was nice to have

the visual lesson followed up with the

instructor’s comments and information

• Wow!

• Neat!

• Enjoyed this approach

• Fun DLA that I will remember

• glad it was not a read-aloud class and I

could actually pay attention to material

rather than just read it

• I like using employees to deliver the

message

• concise items keep us moving

• good action practice when seating

• very enjoyable learning environment

• great idea

• good job spicing it up

Source: Wolf Creek Nuclear Operating Corporation RF19 Preoutage Training, 2013

Student Comments:Student Comments:(Not kidding, this is a very small sampling)

Post-Job BriefPost-Job BriefThat’s a Wrap

Pencils go hereThank You!

Wednesday, December 5, 2012

Tickets go hereThank You!


Ballots go hereThank You!


The Clean UpThe Clean Up

The envelope please…The envelope please…Best Overall, Most Informative and Most Entertaining

Maintenance won with this video on Place-keeping and the circle/slash method:

This film-festival teaching and delivery methodologyformat for training purpose was created anddesigned by me, but there is not way I would havebeen able to do this without the burning desire andcommitment from the wonderful people workingwith me at the time at Wolf Creek at all levels. Iencourage you to think of new ways this would fitinto the training environment and please let meknow what you came up with. It works well withonboarding Human Performance Tools forsupplemental staff as shown, but it probably couldwork just as well with many varieties of Safety,Human Resource Issues, Concepts for Business,College, Grade School, or new Leadership Training.


In 2013 this training won anaward through the Kansas CityChapter of ASTD (now ATD)for ”Outstanding Achievementin Outcomes”

a dynamic learning activity by james newman

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