a framework for managing change
DESCRIPTION
A Framework for Managing Change. Tim Hunter Geraldine Mills Trudie Donnelly. Draft Framework for Managing Change. Implement & Sustain Change. Prepare for Change. Strategy, Values, & Culture. Define the Change. Draft Framework for Managing Change. Embed the Changes. Define the Case - PowerPoint PPT PresentationTRANSCRIPT
A Frameworkfor
Managing Change
Tim HunterGeraldine MillsTrudie Donnelly
Draft Framework for Managing Change
Strategy,Values,
& Culture
Draft Framework for Managing Change
Strategy,Values,
& Culture
Define the Case for Change
Set up the Change Team
Scope and Sell the Change
Define the Change and Develop the
Implementation Plan
Manage Communications
Implementation
Sustain the Change Effort
Embed the Changes
1. Define the Case for Change
• Develop a Business Case for Change (Toolkit 1)
• Outline a Vision of the Future and the Benefits
• Show the Fit to Strategy and the Five Year Plan
Define the Case for Change
Prepare for Change
Set up the Change Team
Prepare for Change
2. Set up the Change Team
• Select the Team Members and assess readiness (Toolkit 2)
• Clarify the Roles and Responsibilities
• Identify Development Needs within the Team
• Agree Team Functioning and Governance
Scope and Sell the Change
Prepare for Change
3. Scope and Sell the Change
• Scope the Change and Potential Challenges (Toolkit 3)
• Prepare a Compelling Vision
• Identify Key Stakeholders Develop a Stakeholder Management Plan (Toolkit 4)
• Secure Leadership Commitment
• Identify the Formal Communication Requirements
Define the Change
Define the Changeand Develop the
Implementation Plan
4. Define the Change and Develop the Implementation Plan
• Engage with Staff• Agree the baseline ‘As Is’• Define the detailed ‘To Be’• Consider the Impact on People, Processes, Infrastructure, Structure
and Culture• Plan the Transition and identify the Actions and Support required
(Toolkit 5)• Prepare a detailed Change Plan with Timescales and Milestones
Manage Communications
Define the Change
5. Manage Communications
• Develop a detailed Communications Strategy and Plan
• Identify where Formal Consultation is required
• Elicit and Respond to Stakeholder Feedback
Implement and Sustain Change
Implementation6. Implementation
• Check the Readiness to Implement (Toolkit 2)
• Work the Change Plan
• Deliver Training and Support
• Manage the Emotional Cycle of Change
• Anticipate and Deal with Resistance
• Introduce New Systems, Processes and Ways of Working
• Review the Change Plan regularly
Implement and Sustain Change
7. Sustain the Change Effort
• Celebrate Short Term Wins
• Recognise and Reward New Behaviours
• Ensure continued Leadership Support and Promotion of Change
• Measure Progress and Track Benefits Realisation
• Deal with Resistance
• Elicit Feedback on the Impact of the Change
Sustain the Change Effort
Embed a Culture of
Positive Change
Implement and Sustain Change
8. Embed the Changes
• Celebrate Successes
• Review and Learn from the Change
• Identify further Opportunities for Change
Draft Framework for Managing Change
Strategy,Values,
& Culture
Define the Case for Change
Set up the Change Team
Scope and Sell the Change
Define the Change and Develop the
Implementation Plan
Manage Communications
Implementation
Sustain the Change Effort
Embed the Changes
Draft Framework for Managing Change
Strategy,Values,
& Culture