a global innovation company...corporate presentation 10 main clients private and personal banking...
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A GLOBAL INNOVATIONCOMPANYINNOVATIONCOMPANY
Corporate presentationMay 2010
2012
WHO WE AREINDRA
The premier IT company in Spain and a leading IT multinational in Europe and Latam
40,000 professionals 118 countriesRevenues: M3,000€
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Own solutions and technology
R+D+i: 7%-8% revenues
Differential business model based on Innovation
HISTORYINDRA
98-02 � Growth and profitability
93-97 � Consolidation of business model
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98-02 � Growth and profitability� IPO
03-07 � Compete anywhere in the world
08-12 � A global company:Commercial - Production - HR.
A DIFERENTIAL BUSINESS MODEL…INDRA
Technology and own solutions
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Innovation
ClientsTalent
… TO PROVIDE THE BEST ANSWER TO OUR CLIENT’S NEEDS
BUSINESS MODEL
Technology and own solutions
GeographyIntelligenceInternational
growthDecision
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Innovación
ClientsTalent
Efficiency
growth
Processes
OPEN ORGANIZATIONBUSINESS MODEL
40,000 profesionals
� 83% graduates and higher qualifications
2nd IT European company by invesment in R+D
1st
Innovation and sustainability
2011 R&D Expending: €189 M
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200universities and research centres
174 alliances withpartners
collaboration agreements with foundations and associations
1st IT Services and Internet company in Dow Jones Sustainability Indexes
America
Europe38%
Africa
GLOBAL PRESENCE…INDRA
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America45%
Africa Pacific
Asia
17%
Operating subsidiaries in 45 countriesProjects in 118 countries
50% revenues - 18,000 professionals
Transport & Traffic
Security & Defence
67 % 22 %
19 %
… AND COMPLETE OFFERINDRA
Solutions
Think & Build� Consulting
� Technology solutions
Offering Markets
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Energy & Industry
Financial Services
Public Administration & Healthcare
Telecom & Media
33 %
15 %
14 %
15 %
15 %
� Technology solutions
Services
Operate� IT Outsourcing
� BPO
TELECOMMUNICATIONS & MEDIAOUR PRODUCTS AND MAIN CLIENTS
Systems for240 million mobile operator clients
� Solutions and services for 3 of the 10 biggest operators in the world
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Main clients� Business support systems (BSS): Customer service,
sales, loyalty, invoicing, collections, portals…
� Operations Support Systems (OSS): Network planning, network inventory, network O&M, interconnection, mediation…
� Added value service platforms (IPTV…)
� Business support systems (ERPs…)
� Management and support to audiovisual producers
� DDT services
� Satellite communication stations
� Maintenance of IT applications and infrastructure management
Our products
TelefónicaVodafoneOrangeVIVOPortugal Telecom TMNONORetevisiónSupercable
PrisaOptimusAnacomBritish Telecom (BT)France TelecomJazztelRSogecableAOL
Grupo RTVETelecincoAntena 3MarcatelETBEl MundoRecoletosEndemolComcel
FINANCIAL SERVICESOUR PRODUCTS AND MAIN CLIENTS
Management of over 90 types of business processes for financial institutions� Presence in over 20 countries� Latest generation products offered to the entire value chain of financial
institutions and insurance companies
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Main clients
� Private and Personal Banking� Wholesale banking: international trade, factoring,
confirming, leasing, renting…� Core banking� Payment means and finance� Payment systems and compensation� Management information systems� Comprehensive insurance management� Electronic claims handling� Multi-channel: financial terminal, Internet, telephone
banking…� Risk management: credit, market, operational..� IT outsourcing
Our products
Grupo BBVAGrupo SantanderMAPFREBankiaBanco SabadellRCI BanqueConfederación Española de Cajas de Ahorros (CECA)BankinterBanca CívicaMare NostrumBanco BaseLa Caixa
Catalunya CaixaNovacaixagaliciaIbercajaInversisBanco Espirito SantoBanco PopularUnicajaKutxaBBKInfocajaBanco de EspañaCaixa Bank
BanamexFonacotBarclaysBanco PastorRural de Servicios Informáticos (RSI)Liberty SegurosSeguros OcasoCaserAdeslasLinea Directa AseguradoraAxa SegurosAVIVA
PUBLIC ADMINISTRATIONS & HEALTHCARE OUR PRODUCTS AND MAIN CLIENTS
150,000 electronic prescriptions managed every day with our systems
� Over 300 election processes and 2 billion voters� Over 2,500 procedures transformed into new electronic service
channels
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Main clients� Electronic administration (AMARA)
� Citizen 2.0
� Comprehensive Tax Management
� Digital cities
� Judicial and cadastral systems
� Education 2.0
� Health 2.0
� Telemedicine and monitoring
� Social-healthcare customer service
� Provisional and Final Vote Counting Systems
� E-voting, e-counting and Internet voting.
� Election administration electronic systems.
� Citizen participation.
� Shareholders’ Meetings.
Our products
Central Spanish GovernmentMadrid Regional GovernmentGeneralitat de Catalonia GovernmentAndalucía GovernmentCanary IslandsGovernment of ValencianaAndalusia Health ServiceCastilla -La Mancha Government
Galicia GovernmentMinistry of the Interior and Justice in VenezuelaMinistry of the Interior (Portugal)OmbudsmanMinistry of Healthcare in ChilePhilippines Supreme Court Algeria General Tax Directorate
Ministry of the Interior in SpainMinistry for the Interior in ArgentinaColombia National Registry The Greater London Authority Oslo KommuneAngola National Election Commission
ENERGY & INDUSTRYOUR PRODUCTS AND MAIN CLIENTS
Over 140 utility companies worldwide use Indra solutions� Over 700 generation stations managed� We manage more than 70% of the Latin America airline companies’
income
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Main clients
� Energy markets
� Generation solutions
� Commercial and distribution open utilities
� Solutions for the oil and water sectors
� Technical consulting
� Control and measurement systems
� Modelling and monitoring
� Outsourcing
� Comprehensive solutions for hotel chains
� Income register systems for airlines
� Solutions for the construction and real estate sectors
Our productsArcelorDanoneInditexSidenorNestlePascualMetrovacesaMercedes-BenzEroskiCarrefourONE (Mo Rocco)Merallo (Philippines)Petro PeruKPLC (Kenya)ADP (Portugal)Ecopetrol (Colombia)CEZ (Czech Republic)AES (Cameroon)
IberiaTAMGOLNH HotelesHoteles CataloniaRiu HotelesMetrovacesaONCENavantiaUnipapelENRESAAltadisFordCarburos MetálicosSidMedProsegurCobegaAENORRenault
REEGas NaturalRepsol YPFCEPSAEnelEONIberdrolaEndesaAES BrasilCanal Isabel IIAgbarFCC AqualiaElektro (Brazil)Grupo EDFGrupo PP&LGALPEncePetrobras
TRANSPORT & TRAFFICOUR PRODUCTS AND MAIN CLIENTS
Over 1,200 air traffic control installations in 90 countries
� Over 100 cities around the world entrust the management, safety and development of their transport networks to Indra
� Over 30 countries in the world control the traffic on their motorways, tunnels, cities and roads with Indra systems.
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AENAEurocontrolNATS.- U.K.DFS.-GermanyPANSA.- PolandLVNL.- HollandATMB.- ChinaIAA.- IndiaAsA.- AustraliaOslo AirportIberiaAerolíneas ArgentinasRenfeADIFFEVE
The underground systems of Madrid, Barcelona, Valencia, Maracaibo, Shanghai, Lisbon, Athens, Saint Louis, Santiago de Chile, Valparaiso, Mumbai, Delhi, Kuala Lumpur, Cairo, Mexico.Tram networks in Barcelona, Madrid, Valencia, Parla, Alicante, Seville.Railway networks in Catalonia, Valencia and Chile.
Main clientsGeneral Traffic Diretorate.Public transport companies in Madrid, Valencia, Asturias, Canary Islands, Barcelona…
Motorway operators and Road network government authorities in Spain, Portugal, Ireland, Montenegro, United States, Canada, Mexico, Chile, Brazil, Argentina, Colombia, Morocco, China...
� Air traffic control (ATM) and airports
� Infrastructure management and transport operators
� Ticketing and operating help systems
� Communication networks and systems
� Traffic control and tolls
� Sea traffic and port management
� Outsourcing
Our products
SECURITY & DEFENCEOUR PRODUCTS AND MAIN CLIENTS
Over 3,400 Km.of land and sea boarders are guarded
� Over 500 air platforms are protected with Indra technology� Indra flight simulators are among the best in the world and they hold the
maximum category of excellence
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Main clients� Intelligence, surveillance, detection, leadership and
control
� Integrated logistic solutions
� Satellite communications and control
� Simulators
� Automatic Maintenance Systems
� Avionic systems and equipment
� Sustainability: maintenance and modernization
� Cyber security
� Protection of critical infrastructure
� Identification and biometrics
� Citizen safety and emergency management
� UAVs
Our products
Ministry of Defence in SpainSpanish ArmySpanish NavySpanish Air ForceNATOEurofighterHispasatUS NavyGerman NavyPortuguese Air ForceGovernment of MexicoBBVA
Chilean Air ForceVenezuela National GuardsBarcelona port authorityMinistry of Defence in New ZealandMinistry of the Interior in SpainGuardia CivilBank of SpainAENAADIF
RaytheonAirbusEADSMBDAGeneral DynamicsLockheed MartinHong Kong Sea Police Ministry of the Interior in Rumania Ministry of Defence in LatviaPanamaSea Authority
determination AMBITION
culture of commitmentclear goals
Talent OPEN Own solutions
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ACTIONABLE STRATEGY
Entrepreneurial organization
Talent OPEN Own solutions
team
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Avda. de Bruselas 35 28108 Alcobendas, Madrid EspañaT +34 91 480 50 00F +34 91 480 50 80www.indra.es