’Afbeelding vervangen’

‘Afbeelding bijsnijden’

Afbeeldingsopties…

a great place to work what does it take to go there?

Rogier Duin

board member

& swimmer

+31 (0) 645 093 021 rogier.duin@incentro.com

#worldofincentro

ESP santander

KEN nairobi

NED amsterdam rotterdam

utrecht den haag

By 2023, we will be working on our

purpose on 5 continents

http://www.youtube.com/watch?v=uRSc8snwimk

–

fun!

satisfaction

purpose

The happiness pyramid What determines happiness?

’Afbeelding vervangen’

‘Afbeelding bijsnijden’

Afbeeldingsopties…

trust employee engagement and empowerment

We created a culture based on

high level of trust and autonomy

Our company structure Small autonomous cells

`

happy incentronauts deliver excellent results

10%

>= 7,5 happiness

Agreement on hygiene factors Autonomy comes with clear rules

profit

>7,5

happiness

What makes the incentro culture unique 4 critical elements

trust (transparency) is everything

room for entrepreneurship

empowerment for everyone

manage your own work

Some examples

and also failures :(

Ultimate trust: define your own salary What we’ve learned

1. Transparency is key

2. Take your time for the

process to open up salaries

3. Involve everyone, also

people who seem to be ok

YES! Just put an MS Excel with salaries

online without any context.

Shit hits the fan!

NOOOO!

1. There are no crazy ideas

2. Stimulate people to share

them

3. Give proactive guidance

YES! Underestimated cultural

differences and the local way of

doing business

Germany, Turkey :(

NOOOO!

Entrepreneurship: start your own cell! What we’ve learned

‘Invoegen’

‘Hulpmiddelen voor afbeeldingen’ ‘Bijsnijden’

•

•

purpose

We grow happiness by creating awesome digital solutions .

BHAG

Expand our culture and values worldwide by creating digital solutions on 5 continents by 2023,

helping them to accelerate happiness!

1. It s (more) about the process

than the actual outcome

2. There is no perfect BHAG,

just start moving

3. Involve everyone

YES! Consultants are not corporate

strategists

no explanation is shitty

output

NOOOO!

empowerment: define company strategy What we’ve learned

1. Give people full autonomy

2. Stimulate self managing

teams, don t make it an

obligation

3. Let people make mistakes,

then they learn

YES! More autonomy is not (always)

more happiness!

Everybody needs guidance!

NOOOO!

self management: organize your own work What we’ve learned

ROH

Return on happiness

‘Invoegen’

‘Dia herstellen’

ambassadors Incentronauts and clients are loyal

2013

16

+20%

2014

22

+35%

2015

27

+20%

2016

30

+20%

2017

38

+11%

2018

50

+41%

50 million

Are we successful? New insights give new growth

the competition financial growth

clear values & purpose

autonomy

trust

empowerment

supportive leadership

transparency

equality and diversity

What makes us a great place to work Take aways

start small

use the virus

approach experiment and adapt

do not copy

’Afbeelding vervangen’

‘Afbeelding bijsnijden’

Afbeeldingsopties…

Good Luck!

enjoy the journey

–

the world is made of

employees and

empowerment

welcome to the #worldofincentro

Rogier Duin

board member

& swimmer

+31 (0) 645 093 021 rogier.duin@incentro.com