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A Harsh Bhargava Enterprise Special Foundation Course 2015

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Page 1: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

A Harsh Bhargava Enterprise

Special Foundation Course 2015

Page 2: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Mapping in Government

Harsh Bhargava

[email protected]

Page 3: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Agenda

• Competence

• Competency Mapping

• Efforts by GOI

• Learning by doing

• Concluding thought

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Page 4: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competence

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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• The quality of being competent

• Competent

– Having the necessary skill or knowledge to do something successfully

– Satisfactory, though not outstanding (she spoke quite competent French)

• What does Competence give you, in Govt context?

Page 5: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competence

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Page 6: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competence

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Page 7: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Professional Competence

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Page 8: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Iceberg

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Page 9: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Mapping

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Page 10: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Framework

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Exhibits citizen centricity and inclusiveness, promotes public good and long-term interests of the Nation

Demonstrates integrity, transparency, openness and fairness

Treats all citizens alike, ensures justice to all, with empathy for the weaker section

Promotes operational excellence and value for money, manages human capital and nurtures capability

Ethos Ethics Equity Efficiency

Framework for Indian Civil Service

Page 11: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Dictionary GOI

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Ethos (Fundamental values of people)

• People First

• Strategic Thinking

• Organisational Awareness

• Commitment to the Organisation

• Leading Others

Page 12: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Dictionary GOI

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Ethics

• Integrity

• Self Confidence

• Attention to Detail

• Taking Accountability

Page 13: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Dictionary GOI

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Equity

• Consultation and Consensus Building

• Decision Making

• Empathy

• Delegation

Page 14: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Dictionary GOI

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Efficiency

• Results Orientation

• Conceptual Thinking

• Initiative and Drive

• Seeking Information

• Planning and Coordination

• Desire for Knowledge

Page 15: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Dictionary GOI

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Efficiency (Continued)

• Innovative Thinking

• Problem Solving

• Developing Others

• Self-Awareness and Self-Control

• Communication Skills

• Team-Working

Source: DoPT Implementation Tool Kit for Competency based HRM in Indian Civil Services 2014

Page 16: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Team Workout • Using competencies to identify the training

needs

• GOI’s Competency Dictionary- 25 competencies

• Assume your team to be a single unit for this exercise

• Identify five competencies from the Competency Dictionary that would make the maximum impact on the results your team could achieve

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Page 17: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Team Workout (Contd)

• Out of 100, allocate most points to the one you consider most important and least points to the least important among the five chosen competencies

• Target Roles

– SHO i/c of a Police Station in a city (IPS officer trainees)

– Post Master of a Head PO (IPoS)

– Asstt Conservator of Forests, National Park (IFoS)

– Economic Advisor to Min of Rural Dev (IES)

– Director (IIP) in CSO (ISS)

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Page 18: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Role: ____________

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Competency Selected

Points (out of 100)

Remarks

Page 19: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015
Page 20: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Team Workout- Be Brief

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Page 21: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Competency Framework

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How Evolved

• Extensive consultative process

• Secretaries to the GOI

• Cadre Controlling Authorities

• PM Award Winners

• Chief Secretaries of the States

Source: DoPT Implementation Tool Kit for Competency based HRM in Indian Civil Services 2014

Page 22: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Role: ____________

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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Competency Selected

Points (out of 100)

Remarks

Page 23: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Closing thought…

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Page 24: A Harsh Bhargava Enterprise Based... · Tool Kit for Competency based HRM in Indian Civil Services 2014 . Team Workout ... HRM in Government Author: Harsh Bhargava Created Date: 11/30/2015

Thank you. Build competencies.

Harsh Bhargava

[email protected]

Nov-15 © Harsh Bhargava 2015. All rights reserved.

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