a history of disruptive innovations in b2b marketing

1
------------------------ ------------------------ for B2B partnership An and Disruptive innovation Milestone Birth of Innovation COMMUNICATIONS WEB COMPUTING SOCIAL ------------------------ ------------------------ 2010 2006 Twitter launches paid-advertising programs including Promoted Tweets, Trends and Accounts Twitter goes live Twitter ------------------------ ------------------------ 2009 2005 YouTube goes Live February 14 Google releases "YouTube: Best Practices for the B2B Marketer" YouTube ------------------------ ------------------------ 2011 2003 LinkedIn goes live LinkedIn tops list of most important social network for B2B marketers LinkedIn ------------------------ ------------------------ 2009 2006 IBM collected over 37,000 ideas for potential areas for innovation from brainstorming sessions with its customers, employees and their family members The term "crowdsourcing" first coined by Jeff Howe in a June 2006 Wired magazine article "The Rise of Crowdsourcing" Crowdsourcing ------------------------ ------------------------ 2006 2004 Facebook goes live Salesforce.com live-streams keynotes from Dreamforce event on Fan page Facebook ------------------------ ------------------------ The first electronically sent advertisement goes out over a network of government and university computers MIT develops the first true email system dubbed CTSS mail Email 1978 1961 ------------------------ ------------------------ ReadyTalk is founded as one of the earliest companies dedicated to web conferencing and webinars The term "Webinar" - denoting web based seminars - is Trademarked by Eric R. Korb Webinars 2001 1989 ------------------------ ------------------------ World's first conference to discuss mobile advertising held in London; sponsored by the Wireless Marketing Association Motorola in conjunction with the Bell System operated the first commercial mobile telephone service Mobile phone 1999 1946 ------------------------ ------------------------ ------------------------ ------------------------ 59% of B2B purchase decision-makers have used a smartphone to research products and services when considering purchases IBM creates "Simon" an advanced phone that combines features of a mobile phone, pager, PDA and fax machine 2011 1992 Smart phone ------------------------ ------------------------ Initial commerce sites are established and the first mass marketing campaigns are documented - abuses of early internet channels introduced "Spam" into the internet vocabulary. The EU Privacy Directive passed Anti-spam regulation 2011 1994 DialAmerica, the first Telemarketing firm is established Patented March 6th by Alexander Graham Bell 1975 1876 Telephone ------------------------ ------------------------ Danny Sullivan Moderates the first ever SEO conference, Search Engine Strategies '99 Multimedia Marketing Group is the first company to list "Search Engine Optimization" on its webpage SEO 1999 1997 ------------------------ ------------------------ Google acquires Urchin, a web analytics company whose technology is used to create Google Analytics Matthew Gray introduced World Wide Web Wanderer (later called Wandex), a bot that counted active web servers and URLs Search 2005 1993 ------------------------ ------------------------ Google launches Adwords Google releases Site Targeting, AdWords feature giving advertisers ability to better target ads Adwords 2005 2000 ------------------------ ------------------------ Viral Future of Revenue video popularizes concept of Revenue Performance Management a way to track marketing s impact on revenue. Commercial analytics begins with the launching of WebTrends, founded in Portland, Oregon. Analytics 2010 1993 ------------------------ ------------------------ Salesforce.com launches the AppExchange, allowing developers, customers and partners to distribute and review applications for Salesforce s platform The World Wide Web (WWW) was created in 1989 by CERN physicist Tim Berners-Lee. Websites 2006 1989 ------------------------ ------------------------ 2010 1998 Apple's Newton platform is released marking the first tablet device Tablet /iPad Apple introduces B2B app store for volume hardware purchases and custom B2B apps ------------------------ ------------------------ 1999 1987 Salesforce.com enters the scene as the first major player in the Software -as-a-Service (SaaS) CRM space ACT ! was released by Conductor Software and became one of the pioneers in the contact management software CRM systems ------------------------ ------------------------ 1981 1950 Edmund Berkeley created the first personal computer dubbed "Simon" Personal computer Shortly after its August launch the IBM Personal Computer becomes the standard platform used in business ------------------------ ------------------------ 2010 1999 Eloqua is founded Marketing automation After 10 years, Marketing Automation has become an industry of its own with 110 total known vendors ------------------------ ------------------------ Western Union began the first coast to coast "Facsimile Telegraphy" service Alexander Bain patents the first fax device capable of reproducing graphic sings in laboratory experiments Fax machine 1935 1843 ------------------------ ------------------------ Integration with database marketing - the earliest recorded definition of Database Marketing was in 1988 in the book of the same name Aaron Montgomery Ward produced the first mail-order catalogue for his Montgomery Ward mail order business Direct mail 1988 1872 ------------------------ ------------------------ The Times (London) acquired a printing press capable of making 1,100 impressions per minute opening the door to mass distribution Printing press 1814 1440 Johannes Guetenberg develops the first complete printing system The first "World's Fair" was held in London originally titled "Great Exhibition of the Works of Industry of All Nations" Medieval Merchant Capitalist TradeFairs: between 9th and 12th Centuries Tradeshows 1851 800- 1100 AD ------------------------ ------------------------ ------------------------ ------------------------ Formation of the Advertising Manufacturers Association today known as the Promotional Products Association Comemorative George Washington election buttons documented as earliest example of organized production of promotional items Promotional items 1904 1789 ------------------------ ------------------------ 1999 1731 Before collapse of traditional media, trade publisher CMP Media was purchased by UBM for a whopping $920 million "The Gentleman's Magazine" was founded by Edward Cave Trade magazines

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This infographic, created by Eloqua and JESS3, visualizes a timeline of disruptions in the history of B2B marketing. It explores the birth of innovation from 1100 AD through the present, highlighting such breakthroughs ranging from tradeshows to LinkedIn, CRM to tablet computing.

TRANSCRIPT

Page 1: A History of Disruptive Innovations in B2B Marketing

------------------------

------------------------

for B2B

partnership

An

andDisrupt iveinnovat ion

Mi lestone

Birth ofInnovat ion

C O M M U N I C A T I O N S

W E B

C O M P U T I N G

S O C I A L

------------------------

------------------------

2010

2006

Twitter launches

pa id-advert is ing programs inc lud ing

Promoted Tweets , Trends

and Accounts

Twitter goes l ive

Twitter

------------------------

------------------------

2009

2005YouTube

goes Live February 14

Goog le re leases

"YouTube : Best

Pract ices for the B2B

Marketer "

YouTube

------------------------

------------------------

2011

2003LinkedIn goes l ive

LinkedIn tops l ist of most

importantsoc ia l

network for B2B marketers

LinkedIn

------------------------

------------------------

2009

2006

IBM co l lectedover 37,000

ideas forpotent ia l areasfor innovat ion

frombra instormingsessions withi ts customers ,employees and

the ir fami lymembers

The term"crowdsourc ing"

f i rst co inedby Jeff Howe

in a June 2006 Wired

magazine art ic le

"The Rise of Crowdsourc ing"

Crowdsourc ing

------------------------

------------------------

2006

2004Facebook goes l ive

Salesforce .com l ive-streams

keynotes fromDreamforce

event on Fan page

Facebook

------------------------

------------------------

The f i rst e lectron ica l ly

sent advert isement goes out over a network of government

and un ivers i ty computers

MIT deve lopsthe f i rst t rue emai l system

dubbed CTSS mai l

Emai l

1978

1961

------------------------

------------------------

ReadyTalk is founded as one of

the ear l iest companies dedicated

to web conferencing and webinars

The term "Webinar " - denot ing web based

seminars - is Trademarked

by Er ic R . Korb

Webinars

2001

1989

------------------------

------------------------

World 's f i rstconference to d iscuss

mobi leadvert is ing

he ld in London ;sponsored bythe Wire less

Market ingAssociat ion

Motoro la incon junct ion

wi th the Bel l System operated the f i rst

commercia l mobi le

te lephone serv ice

Mobi le phone

1999

1946

------------------------

------------------------

------------------------

------------------------

59% of B2B purchase

dec is ion-makers have used

a smartphoneto research

products and serv ices

when consider ing purchases

IBM creates "Simon" an

advanced phone that combines

features of a mobi le phone , pager , PDA and

fax machine

2011

1992

Smart phone

------------------------

------------------------

In i t ia l commercesi tes are

estab l ished andthe f i rst mass

market ingcampaigns are

documented- abuses of ear lyinternet channe ls

introduced"Spam"

into the internetvocabu lary .

The EU Privacy Direct ive passed

Ant i -spamregu lat ion

2011

1994

Dia lAmer ica , the f i rst

Telemarket ing f i rm is

estab l ished

Patented March 6th

by Alexander Graham Bel l

1975

1876

Telephone

------------------------

------------------------

Danny Sul l ivan Moderates the

f i rst ever SEO conference ,

Search Engine Strateg ies '99

Mult imedia Market ing Group

is the f i rst company to l ist "Search Engine Opt imizat ion" on i ts webpage

SEO

1999

1997

------------------------

------------------------

Goog le acqu i res

Urchin , a web ana lyt ics

company whosetechno logy is used to

create Goog le Ana lyt ics

Matthew Gray introduced

World Wide Web Wanderer

( la ter ca l led Wandex) , a bot

that counted act ive web

servers and URLs

Search

2005

1993

------------------------

------------------------

Goog le launches Adwords

Goog le re leases

Site Target ing , AdWords

feature g iv ingadvert isers

ab i l i ty to better

target ads

Adwords

2005

2000

------------------------

------------------------

Vira l Future ofRevenue v ideo

popu lar izesconcept of

RevenuePerformance Management

– a way to t rackmarket ing ’s

impacton revenue .

Commercia lana lyt ics beg ins

with the launchingof WebTrends ,

founded inPort land , Oregon .

Ana lyt ics

2010

1993

------------------------

------------------------

Salesforce .com launches the

AppExchange , a l l owing

deve lopers , customers and

partners to d istr ibute and

rev iew app l icat ions for Salesforce ’s

p latform

The WorldWide Web (WWW) was created

in 1989 by CERN physic ist

Tim Berners-Lee .

Websites

2006

1989

------------------------

------------------------

2010

1998Apple 's Newton

p latform isre leased mark ing

the f i rst tab letdev ice

Tablet/ iPad

Apple introducesB2B app store forvo lume hardware

purchases andcustom B2B apps

------------------------

------------------------

1999

1987

Salesforce .com enters the

scene as the f i rst major

p layer in the Software

-as-a-Serv ice (SaaS)

CRM space

ACT ! wasre leased by Conductor Software

and became one of thep ioneers in

the contact management

software

CRM systems

------------------------

------------------------

1981

1950Edmund Berke leycreated the f i rst persona l computer

dubbed "Simon"

Persona l computer

Short ly after i tsAugust launch

the IBM Persona lComputer

becomes thestandard p latformused in bus iness

------------------------

------------------------

2010

1999Eloqua

is founded

Market ingautomat ion

After 10 years , Market ing

Automat ion has become an

industry of i ts own with

110 tota l known vendors

------------------------

------------------------

Western Union began

the f i rst coast to coast

"Facsimi le Telegraphy"

serv ice

Alexander Bain patents

the f i rst fax dev ice capab le of reproduc ing

graphic s ings in laboratory exper iments

Fax machine

1935

1843

------------------------

------------------------

Integrat ion wi thdatabase

market ing- the ear l iest

recordeddef in i t i on of

DatabaseMarket ing

was in 1988 inthe book of

the same name

Aaron Montgomery

Ward produced the f i rst

mai l -order cata logue for h is

Montgomery Ward mai l

order bus iness

Direct mai l

1988

1872

------------------------

------------------------

The Times (London)

acqu i red a pr int ing press

capab le of making 1 ,100 impressions per minute opening the

door to mass d istr ibut ion

Pr int ingpress

1814

1440Johannes

Guetenberg deve lops the f i rst complete pr int ing system

The f i rst "Wor ld 's Fa ir "

was he ld in London

or ig ina l ly t i t l ed "Great

Exhib i t i on of the Works

of Industry of Al l Nat ions"

Medieva l Merchant Capi ta l ist

TradeFairs : between

9th and 12th Centur ies

Tradeshows

1851

800-1100AD

------------------------

------------------------

------------------------

------------------------

Format ion of the Advert is ing Manufacturers

Associat iontoday known as the Promot iona l

Products Associat ion

Comemorat ive George

Washington e lect ion buttons

documentedas ear l iest example of organ ized

product ion of promot iona l

i tems

Promot iona l i tems

1904

1789

------------------------

------------------------

1999

1731

Before co l l apseof trad i t i ona lmedia , t rade

pub l isher CMP Media was

purchased byUBM for

a whopping$920 mi l l i on

"The Gent leman 'sMagazine" was

founded byEdward Cave

Trademagazines