a lively campus · 5/16/2019 · campus living labs smart tools 2.0 eu campus 2.0 campus estonia...

Presentation Alexandra den Heijer

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Prof. dr. ir. Alexandra den Heijerprofessor Public Real Estate + Campus Research Team

Faculty of Architecture and the Built Environment

Campus managementperspectives, challenges & models for the future campus

AlivelycampusTU Delft: 177 years old,> 23.000 students, >5.000 employees#58 in 2019 Times Higher Education ranking

Faculty of Architecture and the Built Environment > 3.000 students, > 800 employees#3 in 2018 QS Ranking Architecture schools


Alexandra den Heijerprofessor Public Real Estate + Campus Research Team


costs per m2total costs of ownershipmarket value

ambitions organisationpolitical conditions

user demandshealth & safetyfunctionality

architecture - locationtechnical conditionenergy-efficiency


Alexandra den Heijerprofessor Public Real Estate + Campus Research Team


costs per m2total costs of ownershipmarket value

ambitions organisationpolitical conditions

user demandshealth & safetyfunctionality

architecture - locationtechnical conditionenergy-efficiency

Campus management

1. Real estate management from 4 perspectives2. Real estate: commercial, corporate, public real estate3. The campus of the future


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THE NETHERLANDS AND POLAND

THE NETHERLANDS- prof. dr. Alexandra den Heijer- TU Delft- Faculty of Architecture + BE- Department of Management in the

Built Environment (MBE)- Focus: Public Real Estate &

Campus Management

POLAND- dr. Malgorzata Rymarzak- University of Gdansk- Faculty of Management- Department of Investments and

Real Estate- University & Campus Governance

PHOTO by: K. Mystkowski, D. WERner.

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Campus…

CampusPoland

2011 2014 2016 2017 2018 2019 2020

Campus management

Heritage

Smart campusCampus & CityInnovationSustainability

Competitiveness Campus planning

GovernanceHeritage / Urban regeneration

Campus Living Labs

Smarttools2.0

EUcampus2.0 CampusEstonia

More info: www . managing the university campus . nlGoogle: Campus Research Team

Campus management


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average operating costs:• 6,9 mln / year• € 88,-/m2 BVO

“This TU icon can not be demolished”

“Dysfunctional workplaces; university of the past”

“Energy leak, technical condition bad,substantial reinvestment necessary”

Conceptualframework

strategic

goalstosupport,qualityambition,rankings

functional

users,satisfaction,functionmix

costs,benefits,value

financial

m2,condition,location,quality

physical

campusmanagement

focusoninstitution focusonrealestate

strategic

operational

policy makers,deans,board

studentsstaffvisitors

controllers,financial

department, accountants

architectsengineers

energy experts


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functionalperspectiveonmanagingthecampus

financialperspectiveonmanagingthecampus

physicalperspectiveonmanagingthecampus

economics

buildingsciences

architecture&designsociology

organisationalsciences

psychology

financialrequirement:costsvs benefits

management

functionalrequirements

quality,spatial,technicalrequirements

managingrealestate:theuniversitycampus

businesseconomics

financebuilding

economics

urbanplanning

urbandesign

(interior)architecture

socialpsychology

environmentalpsychology

organisationalpsychology

businessstudies

businessinformatics





organisational perspectiveonmanagingthecampus

COST action mission:to support universities’ decisions about (managing) their campuses, sharing knowledge from research and practice, resulting in (more)

policy-supportive,meaningful, functional, affordable,resource-efficient&sustainable

places to learn, work, innovate, live & visit

PRODUCTIVITYWELL-BEINGUSERS

COMPETITIVEADVANTAGE&GOALS

HERITAGE,QUALITYOFPLACESUSTAINABILITY

ECONOMICGROWTHFEASIBILITY&VALUE

How does the campus add value to the (future) performance of a university?

PERFORMANCE from organisational

perspective:

strategy & goals

Hospitals / universities are not “too big to fail”

Where do we want to be in 10-20 years?

- Size- Location- Budget- Ranking / Quality

- See part 3 “campus of the future”

PERFORMANCE from functional

perspective:

well-being users = students, staff, visitors,

flexibility of use

What characterisesthe ideal work environment?

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Source: Harvard Business Review; https://hbr.org/2017/10/why-you-can-focus-in-a-coffee-shop-but-not-in-your-open-office

“the lesson is that the ideal workplace for focused work is not about freedom from noise, but freedom from interruption”

health & safetyfunctionality

user demands: - how do we

keep our employees…

- …productive

- … happy- … safe- … healthy?

customisation for users- changing demand- in control, more choice- view, daylight, temperature, noise- privacy versus interaction

navigation for visitorsworkplace for staff

“Workpressuretoohigh”

Toomanydistractionsathome:roommates,Netflixetc.

“Love-haterelationshipwiththesmartphone”


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Anti-stress activities during exam periods: campus pet, place to cry ….

19Source: Telegraaf; https://www.telegraaf.nl/nieuws/1984119/universiteit-installeert-huilhokje-voor-studentenNu.nl ; https://www.nu.nl/dieren/5514500/studenten-uva-kunnen-knuffelen-met-puppys-tijdens-tentamenweek.html

Productivity in meetings

20Source: LinkedIn; https://www.linkedin.com/feed/news/ban-laptops-from-meetings-2727492/NYTimes; https://www.nytimes.com/2017/11/22/business/laptops-not-during-lecture-or-meeting.html

PERFORMANCE from financial perspective:

life-cycle costsfinancial flexibility

UU-4 RU-1 RUG-3 TUD-3 RUG-2 UU-5 RUG-5 EUR-2

Utrecht / UU Nijmegen / RU Groningen / RUG Delft / TUD Groningen / RUG Utrecht / UU Groningen / RUG Rotterdam / EUR

WU-2 TUE-4 UT-1 UT-3 WU-1 EUR-1 TUD-1 TUE-2

Wageningen / WU Eindhoven / TUE Enschede / UT Enschede / UT Wageningen / WU Rotterdam / EUR Delft / TUD Eindhoven / TUE

RUG-4 LEI-1 UvA-1 TUD-2 UT-2 VU-2 RUG-6 LEI-2

Groningen / RUG Leiden / LEI Amsterdam / UvA Delft / TUD Enschede / UT Amsterdam / VU Groningen / RUG Leiden / LEI

UU-3 VU-1 UvT-1 UM-2 WU-3 EUR-3 RUG-1 UM-3

Utrecht / UU Amsterdam / VU Tilburg / UvT Maastricht / UM Wageningen / WU Rotterdam / EUR Groningen / RUG Maastricht / UM

RU-2 UvA-2 UU-1 TUE-1 UU-2 UM-1 TUE-3 TUD-4

Nijmegen / RU Amsterdam / UvA Utrecht / UU Eindhoven / TUE Utrecht / UU Maastricht / UM Eindhoven / TUE Delft/TUD

(re)investmentcosts:€500- €4000/m2grossfloorarea(pricelevel2011)

European campus / assets

- contains cultural heritage- In attractive (university) cities- students bring life to European cities:

bars, restaurants, retail & leisure

- location determines where innovationtakes place

- campus attracts talent and business

- role universities in European economy- demography: higher % young people- generates many service + support jobs

PERFORMANCE from technical perspective:

flexible, innovative,no waste: better

utilisation resources


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European campus / disablers

- old buildings: majority from 60s/70s- not functional for 21st-century university- energy-inefficient

- “sometimes overcrowded, often empty”- high vacancy rates in academic offices,

laboratories, classrooms

- capital-intensive, expensive facilities- campus 10-20% of university budget- many universities have substantial

investment plans…

Today’s Campus – remaining problems“claiming space and not using it”

(or not its full capacity)

“top 10 holiday frustrations”campus frustration

scarce facilities are most claimedLOGISTIC CHALLENGE

Today’s Campus – remaining problemsreality:

still often underutilized“inefficient”

perception: full, noisy

Campus of the Future – collecting big data

Source:TUDelftresearchonTUDelftcampus- searching for use patterns

#personsinrestaurant

#personsinlibrary

GPS-TrackingUsingEduroam/WiFi

GPS-NavigationFindaquietstudyplace

SmartcampustoolsbasedonREALuse(notonscheduleduse)

PERFORMANCE from technical perspective:

flexible, innovative,no waste: better

utilisation resources

PERFORMANCE from financial perspective:

life-cycle costsfinancial flexibility

PERFORMANCE from functional

perspective:

well-being users = students, staff, visitors,

flexibility of use

PERFORMANCE from organisational

perspective:

strategy & goals


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economics

buildingsciences

architecture&designsociology

organisationalsciences

psychology

financialrequirement:costsvs benefits

management

functionalrequirements

quality,spatial,technicalrequirements


businesseconomics

financebuilding

economics

urbanplanning

urbandesign

(interior)architecture

socialpsychology

environmentalpsychology

organisationalpsychology

businessstudies

businessinformatics





organisational perspectiveonmanagingthecampus

COST action mission:to support universities’ decisions about (managing) their campuses, sharing knowledge from research and practice, resulting in (more)

policy-supportive,meaningful, functional, affordable,resource-efficient&sustainable

places to learn, work, innovate, live & visit

PRODUCTIVITYWELL-BEINGUSERS

COMPETITIVEADVANTAGE&GOALS

HERITAGE,QUALITYOFPLACESUSTAINABILITY

ECONOMICGROWTHFEASIBILITY&VALUE

all over the world universities aim at creating

Campus management


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agecredits

gohere

36 •Im

agecredits

gohere

PublicRE>120milion m2inNLInvesting isspending tax payer’s money

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PublicRealEstate :government buildings,museums,schools,prisons,university buildings,(academic)hospitals,etc.

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NON-RESIDENTIAL REAL ESTATE IN NL (ESTIMATED)

sector size in m2

commercial à 80 mln•offices 49 mln m2•retail 30 mln m2

public (goals) à 120 mln•education 40-45 mln m2•care & cure 54-56 mln m2•government 9-12 mln m2•sports & culture 9-13 mln m2

corporate (user owned) à >170 mln•corporate real estate 170 mln m2 (est.) RE as business resource•agriculture 250 mln m2 (est.) RE as production resource

sources: TU Delft research (chair Building Economics: Soeter, Koppels, Heijnders, based on EIB, VNG figures), 2013


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•http://w

ww.burgy.nl/p

roject/shell-kantoo

r

corporaterealestate (CRE):example ShellRoyalDutchShell

3.000 real estate objects on 400 locations in 39 countries;more than 100.000 workplaces and 2.000 meeting rooms

CorporateversusCommercial

Corporaterealestate

• Rafineria Gdanska• Polfarma• Nestle• Frosta• BankPKOBP• BankMillennium• CCC• Reserved• PZU

Commercialrealestate(services)

• CBRE• JLL/JonesLangLaSalle• Cushman&Wakefield• Colliers• Savills• DTZ

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Iconic intheir (urban)setting,impactonregional/local economy,workplace for 1000sofpeople,(circular)example for publicpolicy

1. PREhasXLimpactoncities,economy,people &environment2. Supportdecision makerswith managementinfo+tools3. Learn from best(and worst)practices ofother sectors

ManagingPublic Real Estate

Managing Public Real Estate is about connecting four variables in every decision: public goals, public financial resources, people and buildings.

THE NETHERLANDS AND POLAND

THE NETHERLANDS17 milion inhabitants55 HEIs (incl. 14 universities)840.000 students total90.000 international students7 mln m2

19.300 USD expenditure/student11% international students8,3 m2/student

POLAND38 milion inhabitants132 HEIs (incl. 96 universities)1.600.000 students total55.000 international students12 mln m2

9.700 USD expenditure/student3% international students7,5 m2/student

Source: OECD, 2015; EUROSTAT, 2016.

THE NETHERLANDS AND POLANDCampus NL

TYPES of m2A – toiletsB – storage bicyclesC – storage generalD – storage specificE – officeF – support (incl. library)G – restaurantsH – lecture hallsI – specific (incl. labs)W – residentialN – server / ICT


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FUNCTIONAL definition of “campus”

ACADEMIC:EDUCATION &

RESEARCH

RETAIL & LEISURE

RELATED BUSINESS

RESIDENTIAL

INFRASTRUCTURE

• ACADEMICclassrooms, library, offices, laboratories, lecture halls, ...

• RESIDENTIALstudent housing, hotels, ...

• RELATED BUSINESSstart-ups, incubators, industry, ...

• RETAIL & LEISUREsports, restaurants, cafes, ...

• INFRASTRUCTURE

The European CampusHeritage and Challenges

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Campus management


Negativeassociations

- Campuscosts>20%- Expensive- Highfootprintuser- Vacancy- Closeddoors- Old-fashioned- Islandculture- Inflexible

Positiveassociations

- Uniquequalities- Traditions,rituals- Loyalty,belonging:"membersonly"

- Communityfeeling:academicfamily

- Ownership- Home

Campusofthefuture:modelA– traditionaluniversity

- exclusiveness,schper faculty- individualterritory/workplaces

- canwestillaffordthis?

Campusofthefuture:modelB– networkuniversity- “campusismarketplaceofknowledge”- sharingthecampus,“lessterritorial”,- flexible,‘univer-city’


- Anonymousinlargeorganisation

- Everyone’sworkplaceisnobody’sworkplace

- Distractions,lessprivacy

- Moremobilityoncampus

Positiveassociations- Interdisciplinary- Serendipity- Meetingplace- Open,morevisible- Flexible- Campuscostslower

Campusofthefuture:modelC– virtualuniversity

workwhereyouwant,“thirdplaces”onlineeducation


- Lonely- Socialisolation- Lessloyaltytouniversity

- Lowercoursecompletionrates

- Work-lifebalancehardtomanage

Positiveassociations

- Accessibilityforlong-distancestudents

- Veryflexible- Campuscosts<5%

- Veryflexible- Paperless- Work-lifebalanceownresponsibility

Campus NL – “solid, fluid, gas”

A = traditional- exclusive & territorial -

B = network- interactive & shared -

C = virtual- place independent & individual -

trendin2016,10yearslater

trendin2006


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http://www.dailymail.co.uk/news/article-2909925/Desperate-youths-forced-wait-sub-zero-temperatures-enter-LIBRARY-Students-shame-Chinese-colleges-sharing-photographs-huge-queues-endure.html

“thesearchforaquietplacetostudy”

“studentsqueueup<9am” Why “campus favorite study place”?”pushfactors”

- Distractionsathome:- roommates- sociallife,hobbies- Netflix

- Morepressureonstudents:- highertuitionfees- stricterdeadlines,rules- riskofburn-out

“pullfactors”

• Qualityofcampus:- betterfacilities,network,ICTapplications

• Otherstudents- moregroupwork- grouppressuretostudy- friendshipandlove(!)

Students: “Protect us from working day & night”“We need regular working hours and deadlines”

Campus of the Future – smart tools

“low-tech”solutions

Research“high-tech”solutions

Studyingatyourownfacultylibrary

Campus of the future: study space

Learningcentres(toshare)oncampus

Publiclibrary(example:NY),atcoffeebars,athomeetc.

Next to innovations, we are also reinventing the past!

Reinventing the physical place as foundation of learningRevaluing academic rituals

Campus of the future: lectures

Lectures without distractions (= laptops & smart phones)

Technology-supportedlectures

MOOCs:Massive Open Online Courses


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Campus NL – “more flexible learning environment”

Many spaces on campus for educational activities- including study places in libraries, restaurants, coffee bars, meeting rooms, offices

examplesWageningen

Tilburg Eindhoven

Delft

Campus of the future: restaurants

faculty coffee bar food trucks on campus off-campus bars & restaurants

Campus NL – “adding more non-academic functions”

van sports facilities to incubators for start-ups, from student housing to food trucks

examplesRotterdam, Eindhoven

Campus NL – “new life for old buildings”

More than half of the university buildings (in m2) dates from the 1950s, 60s, 70swith a substantial amount of heritage buildings

examplesMaastricht

“TransformatieTapijnkazerne”

& other inner-city projects

Campus NL – “more functional circulation space”

Inside and outside – for activities, but also to showcase

“the best of education and research”


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Old-schoolmeetings(withouttechnology)

Campus of the future: meetings

Technology-supportedmeetings

Virtualmeetings

Campus of the future: workplace

Individual territory 2.0(quiet) cellular office

Activity-based workplacesto share

Workplaces off-campuslike home…

Campus of the future= combi to discuss with university community

A = traditional B = network C = virtual

Campus management


a lively campus · 5/16/2019 · campus living labs smart tools 2.0 eu campus 2.0 campus estonia...

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