a master plan for l&d in 2020: humanising your learning - gary spring - barclays
TRANSCRIPT
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Hey Gary, how about a joint talk
at LP Live? Sure Richard, how about:A master plan for
L&D in 2020: Humanising your
learning
Gary Spring,Head of Design
Richard Hyde, Learning Consultant
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Barclays UK MTP
Enriched client
conversations
27,000 C&G accredited colleagues
Award winning
Created a gamification revolution
Great internal engagement &
stories
Strengthened our relevance in digital education
Inspirational content
Turbo charged the digital eagle
movement
Enhanced our external
partnerships
Disrupted Barclays internal
learning
Positively impacted
80,000 people
Engaged internal colleagues with
digital
“We will leave no one behind in the digital revolution”Ashok Vaswani
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Disruption spectrum
Comfort Zone
Innovation
http://pollev.com/mindclick
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“They're selling hippie wigsin Woolworths, man”
Digital agencies invading our
space
Savvy customers know their
opinions
Playing safe is too risky
New clothes for a new audience
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What does this mean for Barclays?
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What does this mean for Mind
Click?Dovetailing with internal teams
More technical innovation
Campaign driven learning
Integrate marketing expertise
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Learner becomes player
Limited time for learning
1% of a working day
Knowledge required ‘in the head’5-10% in 2016
User experience design
Watch, listen, map
Play the gameSessions, anxiety,
repetition
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Our chance to fully leverage the DDL user experience for our learners.
Barclays UK Academy Experience
Inspiring Credible Expert Tomorrow Surprising Simple Entertaining
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Analyse
Design
Rapid build
Launch and test
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Brain storm
Paper version
Aesthetics Levels Game engine
Think “agile”
Sprint Sprint Sprint
Prototype
Final
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Technical Learning Gamification
Platform
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Survival of the fittest
Look critically at your role
Find strength in partnerships
Take bold risks to survive
Design for human beings
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Thank you for listening to our
story
We’re here to help - so give us a shout
throughout the day with any questions!
Whitepaper:http://goo.gl/SkPlkA
Slides:http://hubs.ly/H03j4Ky0
@mindclickuk