A Miracle In Progress

A Miracle in ProgressData Inquiry and Student Success at Coastline Community College Daniel S. Pittaway

Say You, Say MeB.A. History, Pitzer College (2001)M.S. Education (TESOL), CSUF (2004)Postsecondary Reading & Learning Certificate, CSUF (2013)Pittaway, D. S. (2004). Investment and second language acquisition. Critical Inquiry in Language Studies, 1(4), 203-218.Authored components of ESL textbook series: Center Stage (2007) and Future (2010)Nintendo World Championship (1990); Hollywood, CALikes cats and Craftsman-era homes (1900-1930s)

Welcome to the JungleJoined the full-time faculty in fall 2011100% reassigned as Student Success Coordinator; teach two courses as overload (EDUC C101 and ENGL C096: Basic Reading)Co-chair of Student Success Committee; standing member in Curriculum Committee; member of several others; cameo appearances at even more!Edited our Follow-Up Report (Spring 2014) for Accreditation; consultant for course-level SLO developmentIn my spare time Im developing the reading discipline that will launch this fall (READ C100: College Reading)

Bohemian RhapsodyCoastline is a decentralized college with four learning sites in different cities in Orange County; I work mostly in WestminsterIn fall 2011, there was one Student Success Center that offered walk-in tutoring in English and math only, staffed by ~12 adjunct and full-time instructors in math and English/ESL with four tutorsHelp! I Needed SomebodyReframed SSC as a study and tutoring center for all disciplines, not just English and math, through a marketing and communications campaignAdapted HoM to create DOLPHIN: Dream, Organize, Learn, Persist, Have a plan, Innovate, and Never give up.Started hiring tutors in fall 2011 (students, grad students) and have never stopped.Funded through BSI and Title IIIHere and NowEDUC C101 (Tutor Training) (0.5 unit online course)Hourly assistant / SI Leader~30 tutors spread across four Success CentersEmbedded Tutoring (e.g., English, math, accounting) (online and onsite)Supplemental Instruction (Natural Sciences)LIVE online supplemental instruction for Math C010, C030, and C160 (Stats)2014 Tutor Expo (Coastline, Fullerton, Pierce, Chaffey)Widespread support for institutionalization of tutoring ($150,000 annual budget in 2015, hopefully)

My Assumptions and Guiding PrinciplesEveryone is equal and deserving of dignity, respect, and time.Build it, and they will come.Improve it, and they will continue to come.Foster positive relationships with colleagues and all stakeholders.Engage my personal mission to serve others.Be mindful; be effective; create value.

Data, Data, Data!Forms:Faculty Tutoring Referral FormProspective Tutor Intake FormAttendance TrackingStudent Surveys:Embedded Tutoring SurveySI SurveySSC Survey (lets take a look!)

Interpretation of DataAttendance tracking helps me see growth in the utilization of the programFeedback surveys help me get a read on the climate in each SSC and with each serviceMid-semester analysis allows me to make changes immediately or at least be aware of current trends (lets see some!)The FutureSurvey tutors about impact of EDUC C101 on their practice as tutorsSurvey participants of the 2014 Tutor Expo event about how its influenced their practiceInclude growth mindset, RA, and other training in EDUC C101 and in ongoing prof. dev.Organize tutors into teams and facilitate online communication through BasecampRecord student testimonials (video)

Theory of ChangeWe provide tutoring in all disciplines so that students acquire and enhance study skills so that completion rates and student satisfaction increase so that everything is awesome like Top Gun.

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