a new carrier pigeon – based on event- driven business
TRANSCRIPT
WANDEL IM PROZESSMANAGEMENT – VOM KONTROLLFLUSS ZUR
UNTERNEHMENSKOMMUNIKATION
Albert Fleischmann
Agenda
Was tun wir beim Prozessmanagement?
Was sind die Paradigmen/Denkmodelle im
Geschäftsprozessmanagement?
Passen diese Paradigmen zur modernen Welt?
Wie sieht ein passendes BPM aus?
Was ist wesentlich?
Wo gibt es mehr Informationen?
What does it mean to create
systems like Business Processes?
16.11.2015 3
Natu
ral L
an
gu
ag
es
Su
bje
ct P
red
icate
Ob
ject
Fo
rmal L
an
gu
ag
es
Petri N
ets
, CC
S,
VD
M, A
SM
,….
Sp
ecific
atio
n
Lam
gu
ag
es
S-B
PM
, BP
MN
,
BP
EL
,…..
To
ol s
et
Execu
tab
le S
yste
m
Create mental model
Create precise model Create solution
World must
changed
Adapt the world
Modell for further discussion (Denkmodell), world view (Weltbild),
idea of men (Menschenbild)
Was sind die Paradigmen im Geschäftsprozessmanagement?
Taylor
Analyse der Vorgehensweisen
verschiedener Arbeiter
Aufteilung in White collar and Blue
Collar Arbeiter
Ford
Organisation der Zusammenarbeit
durch das Fließband
Ausgelegt und geeignet
für die Massenproduktion
und Standardisierung
Taylor und Ford in der
Produktion
Managers define the actions,
„workers“ execute them.
„Assembly lines implement the communication
between the „workers“.
Taylor and Ford in
Business Processes
Planning Product
Life Cycle Promotion
Planning
Sales Plan
Released to
SNP
Key Date
Sales Forecast
Sales
Planning
Team
Action Required Market
Changed
Product
Substitution
Planned
Product Life-
Cycle Profile
Defined
Promotion
Time and Extend
Planned
Statistic
al
Forecas
t
Exist
Forecast
Accepted
Forecast
Coordination
Sales
Plannin
g
Key Account Management
Sales
Planning
Product
Management
Planning
Objects
Statistical
Forecast
Life-
Cycle Profile
Planning
Objects
Time Series Time Series
Profile
Specific
Forecast
Adjusted
Forecast
Sales
Planning
Sales
Planning
Sales
Planning
Promotion
Forecast
Profile Spezific
Forecast
APO Module
DP
APO Module
DP
Product
Relaunch
Planned
APO Module
DP
Sales Plan
Transfered to
SNP
Promotion
Forecast
Planning
Objects
APO Module
DP
Sequence of activities executed
by actors who are more or less
neighbours
Business Processes Today:
Communication of the
involved parties
A subject can be moved
over the world
Processes are
Cross Company Unpredictable
events
Processes must be
changed
Wie sieht ein passendes BPM
aus?
• Flexibel
• Agil
• Proaktiv
• Geeignet für IT
Paradigmenwechsel!
Vom Kontrollfluß zur
Kommunikation:
Eine Änderung des Denkmodells
Events, Event producer and
consumer
2012-09-03 Non-Deterministic Events in Business Processes 10
Customer Order
handling Shipment
order
order
confirmation
Delivery request
Deliver product
Rest of
subject
behavior
Nondeterministic Subject Behaviour
Change order
Order handling Customer
Wait for
confirmation
Send order
Prepare
order
Order prepared
To: Order Handling
order
Wait for
product
From: Order Handling
order confirmation
Check
delivery
end
From: shipment
product
Wait for
order
Check
delivery
From: customer
order
confirm
order
Order checked
Handover
to shipment
To cutomer
order confirmation
Rest of
subject
behavior
end
To: shipment
Delivery request
Events, Event producer and
consumer
12
Custome
r
Order
handling Shipment
Order
Change order
order confirmation
Order change accepted
Order change rejcted
Delivery request
Deliver product
Non-Deterministic Events
in Business Processes
Non-Deterministic
Events in Business
Processes
2012-09-03
Nondeterministic
event guard
Rest of
subject
behavior
Customer
Wait for
confirmation
Send
order
Prepare
order
Order prepared
To: Order Handling
order
Wait for
product
From: Order Handling
order confirmation
Check
delivery
end
From: shipment
product
Wait for confirmation
Wait for product
Wait for
reaction
change
order
To: Order Handling
Change order
Chenge Order
Wait for confirmation
Wait for product
From: Order Handling
order change rejected
From: Order Handling
order change accepted
Order
Handler
Order handling
Wait for
order
Check
order
From: customer
order
confirm
order
Order checked
Handover
to
shipment
From: Order Handling
order confirmation
Rest of
subject
behavior
end
To: shipment
Delivery request
Receiving unpredictable
messages
Check
order
From: customer
Change order
confirm
order
Order checked
Check order
Confirm order
Hand over to
shipment
Goto:
Handover to shipment
To: customer
Order Change accepted
From: customer
Change order
reject
order
All stetes following
state:
Handover to
shipment
Goto:
Interrupted state
To: customer
Order Change rejected
Agents assigned to subjects
2012-09-03 Non-Deterministic Events in Business Processes 15
Customer Order
handling Shipment
Order
Change order
order confirmation
Order change accepted
Order change rejcted
Delivery request
Deliver product
An agent is an entity which is capable to execute actions
A Subject describes the possible sequences which are executed by an agent
Process
Layer
Organi-
zational
Layer
Variability of system design
Customer Order
handling Shipment
Order
Change order
Order confirmation
Order change accepted
Order change rejcted
Delivery request
Deliver product
Vacation
Requestor
Vacation
Approver
Vacation
application
Accepted
Rejected
Order
handler
Warehouse
worker
Warehouse Dep. Order Dep.
Josef
Christian
Thomas
Florian
Katrin
Enterprise
Resource
Planning
Order Change
order
ERP
System
SAP
Subjects
Roles
Groups
Agents
Order Handling
& Warehousing
Werkzeuge gibt es wo?
16.11.2015 S-BPM ONE Moscow 17
http://www.strict-solutions.com/de/
http://actnconnect.de/
Werkzeuge
zum Modellieren und
Ausführen
Was ist wichtig?
Beschreiben Sie Prozesse in ganzen Aktivsätzen
16.11.2015 Simulation WS 2012/2013 18
Simple Example
S P O Subject Predicat Object
Max kicks the ball.
Target of an action
Initiator of an action
action
Communication between subjects
Max shouts
for his mama.
Max‘s mama
receives the
crying for help
help!!!!!
Subject + Prädicat + direct Object + indirect Object
Wo gibt es mehr
Informationen?
21
WWW.I2PM.NET
Werden Sie Mitglied!
Lernen und Mitwirken
Wo gibt es mehr
Informationen
16.11.2015 22
http://link.springer.com/book/10.1007/978-3-642-32392-8/page/1
http://link.springer.com/book/10.1007%2F978-3-319-17542-3
More Details on S-BPM
S-BPM ONE Conference Series
HSE 2014 23 S-BPM - New Impetus in Business Process Management
Kiel 2015
Karlsruhe 2010
Ingolstadt 2011
Vienna 2012
Deggendorf 2013
Eichstätt 2014
WWW.S-BPM-ONE.ORG
Karlsruhe 2009
Was für die Praktiker
https://www.gitbook.com/book/robert62/structured-communication/details
16.11.2015 WANDEL IM PROZESSMANAGEMENT 24
Und zu guter Letzt
16.11.2015 S-BPM ONE Moscow 25