Mat NewmanASEAN Collaboration Executive

#NewWayToWork

Please note:

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s solediscretion.

Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

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IBM Collaboration Solutions

Why Social?

IBM's Strategy

Why IBM for Collaboration?

IBM Collaboration Solutions - Overview and Capabilities

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Why Social

Productivity is a top focus of global CEOs

Engaged Employees and Satisfied Customers Dominate Thinking of CEOs in 2014,” The Conference Board, https://www.conference-board.org/press/pressdetail.cfm?pressid=5055

As enterprises seek opportunities for growth,

worker productivity takes center stage.

Global CHROs believe social can improve engagement and insight

Global CHROs embrace employee collaboration to drive innovation

Global CEOs see cognitive computing as a game changer

We live in a moment of enormous possibility and transformation

Exploit data as the new basis of

competitive advantage

Leverage cloud as a growth engine for business

Drive people-centric

engagement for new profit channels

Three methods of new value creation:

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How has your WORK changed over the last few years?10

Employees everywhere are facing a challenge ...

The evolution of the EMPLOYEE

Work anytimeWork 9-5

NowThen

The evolution of the TOOLS

Use Any Device

Use Company Computer

NowThen

The evolution of WORK

Work fromAnywhere

On Company Premises

NowThen

The modern WORKPLACE

Work from any where

Use Any Device

Work anytime

BYOD

Employees are ... PEOPLE16

Leaders have noticed

and are making changes ...

Organizational Collaboration is evolving and becoming more OPEN and SOCIAL

Organizational opennessOperational control Balance between openness and control

25%

33%

23%19%

56%

44%

2015 CEO responses2013 CEO Study

Question E9–How do you see the landscape changing over the next 3 to 5 years?

27%

more

24%

less

Source: CEO insights from the IBM Global C-suite Study

CEOs recognize the imperative of opening up their organizations

Why Social?

CEO's seek opportunities for growth, worker productivity becomes even more important CHRO's identify engaging with employees using

social tools leads to greater satisfaction, retention and innovation People already recognise that there are better ways

of communicating and collaborating Leaders recognise that openly communicating

fosters a culture of collaboration and innovation Solutions infused with cognitive capabilities will

make it easier for people to find information, expertise, prioritise and be more productive

IBM's Strategy

IBM Collaboration Solutions (ICS) capitalize on IBM’s broader strategy and key investments to create the most intelligent, flexible and elegant platform for businesses and institutions around the world.

Cloud EngagementAnalytics

We are making markets by transforming industries and professions with data.

We are remaking enterprise IT for the era of the cloud.

We are enabling systems of engagement for enterprises. And leading by example.

The IBM Strategy

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Mobile

Focus areas for IBM Collaboration Solutions (ICS)

AnalyticsSecurity

Cloud

Social

Mobile is at the heart of everything we do

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Compliance Help comply with Government regulations through capabilities such as:

Archive collaborative contentEnable eDiscovery on collaborative content for legal needsBlock instant communications between regulated and unregulated usersAbility for Administrators to be notified if sensitive information is being shared (PII, HIPAA, FINRA)

Solutions that support IBM Connections:

IBM Archive Essentials Vantage for IBM ConnectionsVantage for IBM Sametime

Compliance for Messaging, Social and Instant Messaging

Analytics, Insight, Engagement

Security and Standards that matter

ibmcloud.com/social/security

Physical Security

Controls & Compliance

Encryption

Authentication

Privacy

Intrusion Detection

2012 Gold WinnerIBM Cloud Security

Standards Based on

ISO 27001-27002 EU Directive 95/46/EC Model Clause Agreements

ibmcloud.com/social/security

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End to End, IBM is the Winning Choice for Collaboration

© 2015 IBM Corporation

Trust PeopleBring customers and

partners into the conversation

EmpowerWork with anyone, anytime,

anywhere, even offline

Engage PeopleFilter out the noise,

illuminate ideas

Extend TechnologyEasily integrate existingAnd new applications

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IBM’s Vision Resonates with Press and Analysts

© 2015 IBM Corporation

Analysts

Press“IBM has showcased some truly remarkable tools that can provide the all-in-one technology solution to enable a social business to thrive. Beyond that

IBM has positioned the products to coexist with the technologies that companies are already using”. – CMSWire

“Smarter workforce, customer experience, collaboration - it's all about tech enabled” TALENT #IBMConnect

– Tweet from Molly Lombardi of Aberdeen

"Innovation, Speed, Design, Interaction, Engagement: These are the messages of IBM Connect and IBM delivered them amazingly well.“ –

Rob Enderle, Enderle Group

“IBM has been evolving its IBM Connections collaboration solution, which supports cloud, premise, or hybrid deployments, to become "the leading social platform," featuring social networking, mail,

meetings, chat, document sharing, and more.” – Blair Pleasant, COMMfusion

“IBM reveals radical email interface rethink” – Simon Sharwood, The

Register

““I got a glimpse of something that might be a game changer for the company and the industry. They provided a look at IBM Mail Next” - GigaOM

“Want more evidence that companies are realizing that digital customer experience is essential to survive and thrive in the Age of the Customer? Look no further than last week’s IBM Connect conference in Orlando…You could call it the next step in the

digital customer experience gold rush.” – David Aponovich, Forrester

“IBM is recognizing that there is more than one type of email user within the enterprise, and that offering the user a choice – be that mobile-or desktop-based – is the best approach when servicing large organizations. IBM Mail Next is still a work in progress, but the signs of innovative thinking and strong product design were there for all to see last week at IBM Connect.” – Richards Edwards, Ovum

“IBM Talent Management Suite (#Kenexa) is an excellent ex. of using the Connections API to add social features to business apps” – Tweet from Allan Lepofsky of Constellation Research

“The external focus is on a new set of social sentiment data provided by customers that is infused with behavioral science and analytics that could give us the next level of loyalty programs or help identify 'at risk' customers for intervention. Scott Hebner, VP of Social Business Solutions at IBM said it best. "There is a gold mine of data that is brand new and businesses are just now starting to learn how to use it." . – Huffington Post

Analysts Continue to Validate IBM as a Leader

© 2015 IBM Corporation

IBM is a Leader for 7 consecutive years in the Gartner Magic Quadrant for Social Software in the Workplace2

Leader in 2 Waves!Forrester Wave File, Sync and Share and Enterprise Social Platforms1

IBM is a Leader for 3 consecutive years Aragon Research Globe for Enterprise Social Software4

IBM is the Worldwide Market Share Leader for 7 years in a row!IBM is a Leader in WW and European Enterprise Social Network MarketScapes3

1Source: The Forrester Wave™: File Sync and Share, Q3 2016; and The Forrester Wave™: Enterprise Social Platforms, Q2 2016 2Source: Gartner Magic Quadrant for Social Software in the Workplace, October, 20163Source: Worldwide Enterprise Social Networks and Online Communities 2016-2019 Forecast and 2016 Vendor Shares, July 2017. IDC Marketscape: WW Enterprise Social Networks 2016 Vendor Assessment, November 2016. IDC Marketscape: European Enterprise Social Networks in 2016. Doc # LP02W December 2016. 4Source: The Aragon Research Globe™ for Social Software, 2016: Knowledge at the Core5Source: Ovum Decision Matrix: Selecting an Enterprise Social Networking Product 2016, January 2017. Ovum Decision Matrix: Enterprise File Sync and Share 2016, September 2016.

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties,

expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Leader in 2 reports! IBM is a Leader in the Ovum Decision Matrix: Enterprise Social Networking Product & Enterprise File Sync and Share, 20165

IBM's Strategy

IBM has transformed itself again into THE Cloud and Cognitive Computing company

IBM's Collaboration Solutions deliver on our organizational imperatives

– Cloud, Analytics, Mobile, Social and Security

Why IBM for Collaboration?

Content

Conversation

Content

Community Conversation

Content

Community Conversation

Content

IBM's Approach to Collaboration

3625-Jul-17

Community Conversation

Content

Business leaders have clarity, control, and the insights they need to confidently make informed decisions.

Orient Me

The homepage that knows you

• Important people and communities always in view

• Prioritized updates based on your behavior and interactions with your colleagues

• Updates grouped by person, community or content

• Notification Center available everywhere in IBM Connections

• Modern focused stream

Integrated Notifications

User sees important notifications from IBMConnections and Email

Take Action

Strategies for Success: Engagement Journey'sOrganizational Transformation

Engagement Journeys show the modernized process with dynamic, repeatable andmeasurable 'people interactions' that are changing how we work and live.

Strategies for SuccessImpacting Line of Business

Customers embrace a New Way of Working

Work Out Loud ConNext

Repeatable Business Patterns to Drive Adoption and increase ROI

By socially transforming customer service, organizations have reduced their customer defection rates

Being social has helped businesses cut as much as two-thirds from their new product development times.

Human resources functions have reduced, by two days, new hire onboarding time.

Marketing departments have achieved a 100 percent increase in market exposure via social.

Some organizations have jumpstarted their sales processes while connecting sales people better with customers. These initiatives have increased sales manager revenue by 40 percent and improved sales efficiency by up to 50 percent.

Read More: http://thesmarterpaper.com/patterns/

© 2015 IBM Corporation

CEO improves Communication and fosters a "Work Out Loud" Culture

Rather than sending an email to kick-start 2017, IBM's CEO posts a Media Gallery Video on her Blog, and within 24 hours has 158,000+ views, 6000+ Likes and 1700+ Comments

Why IBM?

A tightly Integrated Collaborative Platform,not just a collection of 'tools'

Analysts recognise IBM's Leadership across the portfolio

IBM's unique Engagement Journeys enable organisations to deploy and adopt our platform quickly

Repeatable Business Patterns provide Proven ROI

IBM Collaboration SolutionsOverview

People are at the heart of our collaboration platform

Quickly locate Experts and Content across your organisation

EVERYTHING is a "Thing"

Every "Thing" is Secure

Your Data is Yours — Any content you store or create within IBMConnections is yours.

No Advertising or Data Mining — IBM Connections does not mineyour content and data or leverage your user interface to deliveronline advertisements.

Data Portability — You can download or remove content, data, andfiles from the service.

Transparency — As our customer, you should be comfortableknowing where your data is stored. Our service does notfragment customer data across locations, and we are able to tellyou in which of our data centers your content is stored.

Granularity — Choose whether content is private to you, can be reador editied by another person, a group, your entire organisation, oreven people outside your company.

Every "Thing" is "Social"

Search any "Thing"

Even Search CONTENT!

Upload a "File"

Easily organise, search and preview files

Simple navigation to quicky locate your files, shared with you, pinned, sync or even files from communities

Single User Experience for FilesUniversal File Preview

© 2015 IBM Corporation

Preview with tabs to view details, comment, share, upload new version

Becomes universal file preview

Search results will use this user experience

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Co-Author a file online - In REAL Time

See who is online, and even which part of the document they are editing

Powerful editors for documents, presentations and spreadsheets

Easily synchronise files across any device

© 2015 IBM Corporation

New users can get the desktop plug-in optimized for their system (Mac or Windows)

Synchronized Files to

desktop and mobile

Windows Mac iOS Android60

Always Have the Latest VersionsFile Sync and File Share

And present that file in a meeting, with just a click

Even include Voice and Video calls in the Meeting

Share with a Community (Group)

Share with a Wiki

Share with a Blog

Share with an Activity

Share via Email

Access from Anywhere! MOBILE

Access from Anywhere! BROWSER

Access from Anywhere! RICH CLIENT

IBM integrates with Microsoft Office - Seamlessly

Connections Profiles, Communities, Files and Status updates surfaced within Outlook side-bar

Browse, Open, Save, Lock, Sync and Share Connections Files directly within Windows Explorer

Save or open content from Connections Communities, Files, Wiki's, Activites, etc straight from the Microsoft Office Ribbon

Reduce extra steps, collaborate in contextCreate and save files directly to Files from the Microsoft Office Ribbon

© 2015 IBM Corporation

Save from the Office Ribbon

Save to Communities

or Files

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IBM Verse - The Collaborative Email Experience

Waiting For Needs Action Important to Me Suggested People

Team Analytics

Calendar Bar

SocialBusinessCards

Less Clutter More Clarity with Important People

© 2015 IBM Corporation

Important People Cards

Latest email

InboxCalendar

PeopleActions

7474

Understanding who’s who - Contextual Relationships, Team Analytics

© 2015 IBM Corporation

Team Analytics Rotate ButtonBusiness Card

Support for internal and external users

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Take Collaborative Action in One Click - Social Business Card

© 2015 IBM Corporation

View MessagesFollowView ProfileView Files

Flip Card to engage person with collaborative actions

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Accelerate “Me To We” in One ClickShare To Blog

© 2015 IBM Corporation

Get the news out there faster

One click share to blog

77

Inline actions on attachmentsAdd to Files for Attachments

© 2015 IBM Corporation

Hover Mouse• One Click

Download• One click

sharing to Files

• One Click Preview

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© 2015 IBM Corporation

Today Widget:One Click to Join Meeting or CallIcons from Important People

Verse Widget

iOS NotificationsFocusing on “Important People”

Sametime Awareness integrated into Verse

User Experience

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Always stay in touchNotifications and Awareness

79

© 2015 IBM Corporation

In a single click, sent mail using the IBM Verse App

User actions

are easier and faster

to find and use

Profiles provide a modern view making it easy to find information

80

Stay productive in a mobile world

80

© 2015 IBM Corporation

One Click “Join” Meetings

81

One Click to Join a MeetingIntegration with Mobile Meetings

81

© 2015 IBM Corporation

Community managers can add apps to the community

3rd party developers can create apps for Communities

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Leverage apps to maximize the value 3rd Party Apps in Communities

People and groups important

to me

My priorities

Take action now

My tasks and things owed to me

Plan my time and see what’s next

Your Collaboration Landing PageProviding you clarity to focus on what’s important and control to take action

© 2015 IBM Corporation

Your Personal Assistant

Designs Subject to Change

Schedule meetings

Prioritize or suggest content based on upcoming meetings

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Gain efficiencies leveraging cognitiveIBM Watson

84

Cognitive Integration with Wikipedia Results

Cognitive Integration with Youtube Results

Cognitive Integration with Connections Content

Cognitive Integration with Connections Profiles

New

use

r onb

oard

ing*

Drive adoption by welcoming new users

Get started by capturing information about you

Get connected by suggesting what is important to you

New

use

r onb

oard

ing*

Personalize your profile with a picture

Make it your own by selecting areas of interest so others can learn more about you and the work you are doing.

New

use

r onb

oard

ing*

New

use

r onb

oard

ing*

Users can exit at any point, and come back later to finish

Get started easily with Guided Tour welcoming users automatically

Why IBM Collaboration Solutions?

A cohesive, tightly integrated set of capabilities that enable people to get things done, rather than worrying about which tool to use.

We Engineered our capabilities to be Integrated, right from the START!

No confusing overlap, or duplication of functionality(eg: Where do I go to find Files? ... Why, FILES of course!)

Simplified Licensing UNLIMITED External collaboration

(easily invite partners/customers/vendors/stakeholders to collaborate)

TRUE Hybrid!

Questions?

Mat NewmanASEAN Collaboration Executive

IBMCollaboration

Solutions

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