A Newbie’s Guide to Choosing an Internet

Provider

Today, homeowners have so many options when it comes to wireless internet providers.

Choosing the right provider has never been more difficult, especially since companies these days are implementing longer lock-in periods.

A lock-in period is the length of the contract in which you cannot cancel a service.

This means that if your lock-in period with Provider A is for two years, you cannot simply cancel your service with them because you are unsatisfied with their wireless internet services.

This implies that homeowners need to be extra careful in choosing the provider for their wireless internet.

More often than not, these offers list down the data allowance, extra services, maximum speed, and price; however, apart from these, there are three factors you need to be wary about before you making a final decision.

The first is fair usage policies. Oftentimes, during the peak hours of internet usage, a bandwidth cap is implemented by wireless internet providers to give all their clients a fair usage rate.

What was promised to be “unlimited” broadband connection is not “unlimited” after all.

This can be a bit frustrating for internet users because they do not get what they pay for.

The second is actual internet speeds. Most wireless internet providers promise certain upload and download speeds that their clients rarely get to experience.

After conducting an individual internet speed tests, what is supposedly “100 Mbps” becomes a mere “50 Mbps.”

In their defense, wireless internet providers say that varying speeds may be caused by different factors such as the weather and the amount of users at one time.

They also say that their published internet speeds are actual speeds that users will experience given optimal conditions.

The third is customer service. No matter how fast and consistent your wireless internet may be, there will come a point wherein you will need to get in touch with your company’s customer service.

When your needs are as simple as troubleshooting networks or paying bills, it becomes very exasperating when your provider could not even serve you well.

The time you saved because your quick internet connection is put to waste because of the long queues or waiting time.

Fair usage policies, actual internet speeds, and customer service are an important part of your overall experience with a wireless internet service; however, details on these are rarely published by companies in their advertisements.

Thankfully, this should not be a problem when you do your scouting as there are various resources that you can refer to.

You can ask your relatives, friends, and neighbors as to their experience with their past and current internet providers.

You can also refer to social networks and see what users have to say about the different providers.

Rest assured that companies with poor customer service will have their clients complain on forums and social networking websites such as Facebook and Twitter.

http://www.broadbandexpert.com/