a path to leadership in an agile culture · create a culture where agile applies. ... confidence...
TRANSCRIPT
Copyright 2015
Dr. Lutz Marten
October 20th, 2015
A Path to Leadership in an Agile Culture
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Enterprise innovation in the new era of IT.
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Enterprise innovation in the new era of IT.
Where code goes, where data flows, cognition will follow.
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Enterprise innovation in the new era of IT.
Where code goes, where data flows, cognition will follow.
Data is transforming industries and professions.
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SHIFT 1 Data is becoming the world’s new natural resource, transforming industries and professions.
SHIFT 2 The emergence of cloud is transforming IT and business processes into digital services.
SHIFT 3 Mobile and social are transforming individual engagement – creating expectations of security, trust and value in return for personal information.
OUR POINT OF VIEW Data is the new basis of competitive advantage.
OUR POINT OF VIEW Cloud is the path to new business models.
OUR POINT OF VIEW A systematic approach to engagement is now required.
The new era is defined by three shifts
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IBM - a very virtual social community
~ 380.000 people (annual report 2014)
Globally diverse – 170+ countries
Over half of IBM workforce in services business
Mixed generations – baby boomers through to millenials
Working remotely / from home - normal for many IBMers
Joined via recruitment, acquisitions & outsourcing deals
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Purpose: Be Essential
Our DNA
Values:
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Our Practices
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The Role of the IBM Manager
To develop their teams and deliver business results:
Coach, guide, and enable IBMers to build and share expertise
Cultivate an environment for IBMers to innovate
Equip and motivate IBMers to be client centric, exercising judgement based on our values
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What do we perceive around us?
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New business areas evolve - CAMSS – Cloud/Analytics/Mobile/Social/Security
Cognitive Era - Where code goes, where data flows, cognition will follow
We are recognizing that we are contiuously transforming
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How changes happens:
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Traditionally change management is a process that involves unfreezing, moving and refreezing of values and practices within organizations.
The process of unfreezing includes the creation of discrepancy between existing and desired state of the organization.
Moving refers to the changes made to achieve the desired state.
Refreezing refers to the achievement of a state of equilibrium when organization is in harmony with the change that has been made.
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And: it‘s different now!
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Traditionally change management is a process that involves unfreezing, moving and refreezing of values and practices within organizations.
The process of unfreezing includes the creation of discrepancy between existing and desired state of the organization.
Moving refers to the changes made to achieve the desired state.
Refreezing refers to the achievement of a state of equilibrium when organization is in harmony with the change that has been made.
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If this is leadership what does it means for leaders?
How is it transforming the way we work?
What does it takes to satisfy clients that driving the shift?
Leading into the Future
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“Transformational Leadership and Transformational Behavior create a Culture where Agile applies.”
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Agile Behavior
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Begin with the end in mind
How can we get better?
Enable self-directed teams
Bring in additional value through iterations
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Agile & Values
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Trust: We need to trust our teams to do the right work well
Respect: Respect all the ideas and increase innovation vs. squashing creativity
Openness: Being open to new ways of working/leading
Courage: Having the courage to try something new
For leaders of self-directed teams, we also add in the values of:
Authenticity: Bringing all of your experiences and fears to the table (must feel the fear )
Empathy: Putting yourself in the shoes of the teams you lead, and the customers your support
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IBM Leadership Academy
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Leadership for an Agile Culture “In everything we all do, it's all about working in an Agile way... envisioning an outcome, prototyping, iterating, multi-disciplinary teams... we do that in many parts of IBM today, but we're scaling it at an enterprise level.” – Ginni Rometty
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Awareness
Application
Leadership Transformation
What does Agile mean to us?
What action can I take?
How will my leadership transform how we work?
How will I be a leader with a difference?
IBM Leadership Academy
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Awareness
Application
Leadership Transformation
What does Agile mean to us?
What action can I take?
How will my leadership transform how we work?
How will I be a leader with a difference?
IBM Leadership Academy
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Agile Academy Leadership Academy
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Leading into the Future: Leadership in the 21st century
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https://ibm.biz/BdXNC8
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On the Ground
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and yes we are using „conventional“ development instruments, as we need to mix the traditional leadership behaviors (guiding) with the current successful ones (disruptive)
we are utilizing assessment as a starting point and evolve from there
helping leaders to evolve people unfreezing change and not freezing again
applying coaching for executives as these are key to articulate a compelling vision of the future using stories and symbols and express confidence that goals will be achieved
desire for change and awareness of continuitiy at the same time
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Where Managers Learn…
Where Managers Work…
Where Managers Connect…
Engaging IBMers through Moments of Impact
The IBM Manager Systems of Engagement
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How does it work out further?
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External Recognition New Ways of Working
How does it work out further?
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Questions?
“Clarity is more important than certainty, course correction is more important than perfection, self-directed teams work better than command and control, and innovation is for everyone, not just the select few." IBM CIO - Jeff Smith